About Zen Cart

Zen Cart is an open-source shopping cart software for eCommerce businesses. It can integrate with existing payment gateways and allows users to build custom payment modules or use community-contributed options. The software can be tailored to meet unique business needs and can be installed by users with basic computer skills.

On top of category and product navigation features, the software allows businesses to highlight featured and special products. After a product is added to the shopping cart, the checkout process will collect address information, shipping selection, payment selection, and final order confirmation.

Zen Cart is free to download. Support is provided via an online forum, tutorials, and FAQs.


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11 Reviews of Zen Cart

Average User Ratings

Overall

4.27 / 5 stars

Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(0)

0

3 stars

(1)

1

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

October 2018

User Profile Picture

Dave from AXIOL Heavy Industries

Verified Reviewer

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

October 2018

Best shopping cart software around

Great software. I use it on several sites. There is pretty much a plugin for anything you want to do. Highly reccomended.

Pros

Easy to use . Many plugin features. Pretty much anything you want to do , there is a plugin.

Cons

Somewhat hard to figure some things out at times.

October 2019

Michael from Imagine Road Productions LLC

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

October 2019

Excellent ECommerce Solution

It has been an excellent ecommerce solution for our campground and I am very happy.

Pros

I have used this software for over 5 years with a client and it has served us well. Each year, I load in the new events for the summer camping season and add links to the separate website. It is quick, provides a quick and easy way for our customers to pre-register. I am so glad I decided to go with this 3rd party software than trying to set up my own system.

Cons

I have not found any cons. I have had to troubleshoot customer orders or different features but there is a rich and diverse support system from other having similar issues.

Reasons for Switching to Zen Cart

I used Event Zilla for a few months before I had Zen Cart up and ready to go. Event Zilla (was fee based) and it wasn't appropriate as a long-term solution. Zen Cart does utilize our PayPal account and so we do have to pay a fee for credit card transactions.

March 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

1.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2018

Great cart, but not very beginner friendly.

Pros

The cart is open source, so it is perfect for those on a budget. Once you get it set up, adding categories and products are fairly easy, just a bit time consuming.

Cons

I run my own social network, and I couldn't set up ZenCart myself. I had to pay a friend to do it. There's just so much work involved with settings and criteria that needs to be done that it was overwhelming for a first timer. A clearer, more concise back end would be a wonderful thing.

June 2017

Melanie from Impressandpromotions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2017

Great Open Source Shopping Cart!

Pros

Once you have it downloaded & set up. Functionality is fantastic. You can see behind the scenes. If a potential customer calls and wants to know if their order went through online (because in reality it did not), you can actually see where the breakdown happened & what they had in their cart even if they were shopping as a guest. The program definitely requires a learning period but it is worth it.

Cons

Requires a good amount of tech knowledge. If you are not tech savvy or don't have someone that is, then this is not the way to go. You will only get support through the forums & "tickets". There is no phone support.

August 2019

DAVID from ANGELFISHUSA

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Review of Zen Cart

Pros

It's FREE! and it's powerful. Does everything I need plus more. So much better than the 1and1 online eCommerce software I use to use. So many add ons can do just about anything.

Cons

Nothing at all to dislike. it's free and powerful.

Reasons for Choosing Zen Cart

highly recommended by a good friend who helped me set it up.

Reasons for Switching to Zen Cart

1and1 overpriced and very limited in what we could do.