About Zencommerce

Zencommerce is an eCommerce platform designed to help businesses create and manage online storefronts using predefined design templates, unique content and custom scripts. The platform comes pre-integrated with various payment gateways and shipping solutions such as CCavenues, PayPal, PayU, MSG91, Shipdesk and more.

Businesses can utilize Zencommerce to ensure dual buying experience for customers by promoting products across social media platforms such as Facebook, Instagram, Google+, Youtube, Pinterest and more. It offers an SEO module, which lets retailers optimize website ranking on search engines and use Google Analytics to leverage brand value across the web. Additionally, it facilitates integration with blogging websites, which lets marke...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of Zencommerce

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(6)

6

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

May 2020

Sahil from Information Technology & Services

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Easy to Use e-commerce website solution

Grew my business, I am doing easier management of my business and the sales has grown over the months. I am totally happy with the Zencommerce website solution.

Pros

Support Staff is well educated User-friendly Interface Enough options to customize YouTube Channel explains the product well Value for the money I pay

Cons

For me, there are no negative points as it fulfills my business needs

Reasons for Choosing Zencommerce

Good Price Have all features I needed Overall, I found it value for money!

July 2020

NIXON from ONLINE CURRENCY EXCHANGE

Company Size: 1 employee

Industry: Banking

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2020

MOST AFFORDABLE AND EASY TO USE ECOMMERCE PLATFORM IN INDIA.

Pros

I CAN EASY DRAG AND DROP MY PRODUCTS SO MY WORK IS DONE QUICKLY (I DO NOT HAVE TO WAIT FOR MULTIPLE PAGES TO LOAD... THIS WAY MY TIME IS SAVED.)

Cons

IDEALLY THERE IS NO CONS OF THIS SOFTWARE BUT THEY SHOULD HAVE MORE EXTERNAL INTEGRATIONS WITH COURIER PARTNERS.

July 2020

Sanjay from JAINAM TRADING CORP

Company Size: 11-50 employees

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

User friendly and good response

Helped in growing sales, marketing and good customer support.

Pros

This software helped me in marketing my products Pan India when I was not able to reach them and also helped in growing my sales. Its a user friendly software and every member of Zencommerce is always available in any type of problem.

Cons

I couldn't think any cons as I am very happy with the service.

Reasons for Choosing Zencommerce

Price plays a major role and also when I spoke to Zencommerce they gave me postive vibes. And also there support team helped me in clearing all my doubts where Shopify and Zepo was not of great help.

June 2020

vivek from Home & Rugs LLP

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

June 2020

Average product poor support

im still with them because of it is painful to transition the entire system to another platform

Pros

NONE. it looked simple at the time of selection but as my requirement for necessary functionality increased zencommerce started looking more and more incapable of handling them.

Cons

very little customisation and non responsive customer support

June 2020

Mangesh from Jindal Naturecare Limited

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

June 2020

Best for New Business Owners

Apart from the above-mentioned issues, the overall experience is Satisfactory, if the above API issues were resolved swiftly then the experience would have been great. But the team struggled for several days or at times a week to resolve the issues. Hence we had to face the loss in business and our customer satisfaction went low.

Pros

One Window solution to all. We have Payment gateway, Accounting Software, Shipping integration and Marketing Software integration all in one console. Features are simple and easy to use for an individual who has no knowledge of Coding. Once the shop is set up, anyone with access can modify and change everything instantly.

Cons

Customer Support needs to be improved, Most of the reports are not available for download, Major issues with the API integrations with Payment Gateways, Accounting Software, Shipping. New features for up sales are not available. No Place to add the Video of the products. Need external help even for the Basic SEO functions. Multiple steps checkout process.

Reasons for Choosing Zencommerce

The Prices was right for us with the easy setup which was done by the Zencommerce team. Our website was up and running within 3 days.