--- title: "Zoho Commerce Software Reviews, Demo & Pricing - 2026" description: "Review of Zoho Commerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Zoho Commerce Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/)[Alternatives](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/alternatives/) # Zoho Commerce Review From $15-$109/month Free trial 3 plans Wondering if Zoho Commerce is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Zoho Commerce 4.3 [(59)](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/) Pricing Starting at $15.00 flat rate per month ### About Zoho Commerce Zoho Commerce is a robust ecommerce platform built for businesses that want to launch, manage, and scale online stores with complete control and predictable costs. It brings together storefront creation, inventory management, order processing, payments, shipping, taxes, and marketing in one unified system. Businesses can create professional, mobile-responsive storefronts using customizable themes and a no-code site builder. From managing catalogs and variants to processing secure checkout and fulfilling orders, Zoho Commerce simplifies the operational complexity of running an online store. Unlike plugin-heavy platforms, Zoho Commerce includes essential ecommerce capabilities out of the box. It runs on Zoho’s reliable cloud infrastructure with free hosting and SSL, charges 0% transaction fees, and includes enterprise-grade security and privacy controls by design. Zoho Commerce supports both B2C and B2B ecommerce workflows, including customer-specific pricing and catalogs. Built-in SEO tools, promotions, analytics, and automation help businesses attract customers, increase conversions, and scale efficiently. With native integrations across inventory, accounting, CRM, marketing, a... nd customer support, Zoho Commerce connects ecommerce with the rest of the business—providing end-to-end visibility and a scalable foundation for long-term growth. Wondering if Zoho Commerce is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Zoho Commerce User Interface ## Popular Zoho Commerce Alternatives Main Product Zoho Commerce 4.3 [(59)](https://www.softwareadvice.com/ecommerce/zoho-commerce-profile/reviews/) Ratings Breakdown - 4.36Ease of use - 4.17Value for money - 4.13Customer support - 3.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Wix](https://www.softwareadvice.com/crm/wix-profile/) 4.4 [(10764)](https://www.softwareadvice.com/crm/wix-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.22Customer support - 4.27Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [ClickSites](https://www.softwareadvice.com/product/523153-ClickSites/) 4.9 [(435)](https://www.softwareadvice.com/product/523153-ClickSites/reviews/) Ratings Breakdown - 4.77Ease of use - 4.89Value for money - 4.77Customer support - 4.74Functionality Pricing Available upon request Get Price Alternative Product [WordPress](https://www.softwareadvice.com/web-content-management/wordpress-profile/) 4.6 [(14992)](https://www.softwareadvice.com/web-content-management/wordpress-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.59Value for money - 4.08Customer support - 4.48Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Divi](https://www.softwareadvice.com/website-optimization/divi-profile/) 4.8 [(1158)](https://www.softwareadvice.com/website-optimization/divi-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.84Value for money - 4.86Customer support - 4.68Functionality Pricing Starting at $89.00 per year Get Price Alternative Product [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) 4.6 [(3417)](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.31Value for money - 4.37Customer support - 4.31Functionality Pricing Starting at $25.00 per month Get Price ## Zoho Commerce Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Starter $15.00 flat rate, per month Plan includes: - 0% transaction fee - Up to 10 Campaign Pages - 2000 Customer Accounts - Free Hosting With SSL - Free Themes - Unlimited Bandwidth - Responsive Website Builder - Product Filters - SEO tools - Blogs Read More Professional $49.00 flat rate, per month Plan includes: - Everything in Starter + - Up to 200 Campaign Pages - Unmetered Customer Accounts - Wishlist & Save For Later - Multi-currency Checkout - Loyalty program - Automatic discounts - Social selling - Advanced Coupons - Assembly/ Kit items Read More Premium $109.00 flat rate, per month Plan includes: - Everything in Starter and Professional + - 0% transaction fee - Up to 500 Campaign Pages - Price List - 3 Inventory locations - Request for Quote - Custom modules - Serial number and Batch tracking - Credit Limit for B2B customers - Product recommendations rules Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoho Commerce Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Zoho Commerce Abandoned Cart Saver Access Controls/Permissions Accounting Integration Activity Dashboard Alerts/Notifications API Campaign Management Catalog Creation Catalog Management Categorization/Grouping Channel Management Content Library Content Management Credit Card Processing Cross Selling Functionality Custom Domains Customer Accounts Customer Database Customer Management Customizable Branding Customizable Fields Customizable Templates Customization Data Import/Export Data Storage Management Data Synchronization Design Management Discount Management Document Management Document Storage Drag & Drop eCommerce Management Electronic Payments Email Marketing For Small Businesses Generative AI Image Library Inventory Replenishment Inventory Tracking Invoice Management Item Management Kitting Landing Pages/Web Forms Layout & Design Loyalty Program Marketplace Integration Media Library Mobile Commerce Multi-Channel Management Multi-Currency Multi-Location Online Catalog Online Store Builder Order Management Order Processing Order Tracking Payment Options Point of Sale (POS) Point of Sale (POS) Integration Pre-built Templates Pricing Management Product Catalog Product Configurator Product Data Management Purchase Order Management Real-Time Data Real Time Editing Real-Time Updates Reporting/Analytics Reporting & Statistics Retail Inventory Management Reviews Management Sales Order Management Sales Reports Sales Trend Analysis Search/Filter Serial Number Tracking Shipping Labels Shopping Cart SKU/UPC Codes Social Media Integration Tagging Template Management Templates Third-Party Integrations User Management Warehouse Management Website Hosting Website Management Workflow Management ## Zoho Commerce Integrations Zoho Inventory Integration rated 4.1 from 10 reviews Stripe Integration rated undefined from -1 review Zoho SalesIQ Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review Zoho PageSense Integration rated undefined from -1 review authorize.net Integration rated undefined from -1 review See all 27 integrations ## Zoho Commerce User Reviews ## Zoho Commerce customer ratings - Overall rating: 4.3/5 - Total reviews: 59 ### Rating distribution - 5 stars: 32 reviews (54%) - 4 stars: 14 reviews (24%) - 3 stars: 13 reviews (22%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.2/5 - Customer support: 4.1/5 - Functionality: 3.9/5 --- ### Zoho Commerec for simple ecommerce - Overall rating: 4/5 - Reviewer: aka r. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Generally my experience with Zoho commerce is smooth and satisfactory. I would suggest small sized and beginners to go for it for a hands on experience of ecommerce world. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Other similar softwares don't have as much options for customizing as Zoho Commerce has to be honest. Customizations process is easy and simple to proceed with. The addon option for apps little plugins helps get job done without much hassle. #### Cons The support is not that great. Support staff themsilves have lack of product knowledge at this point of time. The UI lags a bit with pieces of smal bugs here and there. #### Vendor response Hi Aka, Candid reviews like yours help others feel confident about choosing Zoho Commerce, and we appreciate you sharing your experience with Zoho Commerce! Having said that, I'm sorry that you weren't completely satisfied with your experience. Could I request you to please drop us a note at marketing@zohocommerce.com at your convenience with the specifics of your interactions, and we will look into this. Our support team prides itself on its high quality of support, so your feedback will certainly be taken in the right spirit. Regards, Zoho Commerce Marketing Replied November 2022 --- ### Setting up store - Overall rating: 4/5 - Reviewer: Suneel S. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Support team is very cooperative and go extra mile to help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User interface of site builder is very appropriate and simple. Could set up the store in no time despite being a non technical in the field. Very easy to customize the page. This comes along with the options to integrate other Zoho products free of cost which make it complete package. #### Cons In visual editor, while changing formatting options, user should be shown the outcome on the relevant page. #### Reasons for choosing Zoho Commerce Late support. Also complex interface with limited option to customize the page. #### Reasons for switching to Zoho Commerce Late support. Also complex interface with limited option to customize the page. #### Vendor response Hi Suneel, We appreciate you sharing your positive experience with Zoho Commerce regarding the ease of use and the quality of customer support. Genuine feedback plays an essential role in enhancing our product, and I'm happy to share that we've registered your feedback regarding showing a preview of changes when using the Visual Editor with the product team. Regards, Zoho Commerce Marketing Replied November 2022 --- ### Review as an Agency for e-com clients. - Overall rating: 3/5 - Reviewer: dushyant C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered We use zoho commerce for testing purpose for our e-com clients. because lack of functionality and creative outlook of website. Slider header, and other elements are not editable. We cant be creative with the website design. After establishing a digital marketing background and initial roadmap for client, we switch from ZC to shopify and Storehippo #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros It is easy to use and simple to understand. #### Cons The templates, (Extremely poor designs) No option for product to be zoomed during hover, while this is very basic but necessary feature of every e-com website. Creative limitation due to non availability of code customisation option. We can not create our theme. #### Reasons for choosing Zoho Commerce We choose zoho commerce only as a testing platform for our new entrants. We never use Zoho commerce when client get established on e-com space. --- ### awesome - Overall rating: 5/5 - Reviewer: roshini s. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered good you can go for it #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very good e commerce platform high security #### Cons Lesser integration of software such as payment gateway #### Reasons for choosing Zoho Commerce cheap and better technology and an Indian product #### Reasons for switching to Zoho Commerce easy to integrate and high level security and privacy #### Vendor response Hi Roshini, we are delighted to hear you had a 5-star experience running your online store on Zoho Commerce. We are humbled that you have placed your trust in us, and we wish to assure you that our security and privacy practices are built on the foundation of that trust. Your continued support means the world to us! Marketing Team-Zoho Commerce Replied September 2021 --- ### Working with Zoho Commerce - Overall rating: 5/5 - Reviewer: Howard W. - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Tech support & management really try hard to make things easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We had the best tech support and if like me you do not know how to do something they get on your computer remotely. #### Cons Nothing really negative it was all good setting up Zoho Commerce espei #### Reasons for switching to Zoho Commerce Quickbooks during covid put our pricing up $110 per month and did not care and once with Zoho One it was a new brainer to add commerce #### Vendor response Hi Howard, glad to hear you were delighted with the quality of tech support you received from Zoho Commerce for your ecommerce business. We look forward to working with you! Marketing TeamZoho Commerce Replied September 2021 --- ### Affordable and yet powerful e commerce platform - Overall rating: 4/5 - Reviewer: Srikanth D. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Overall experience with Zoho commerce is wonderful. I recommend many small and medium sized ecommerce platform owners to try Zoho. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1) The software is affordable, they give us for free trial for more than 3 months, which is wonderful to play with the software and we decided it is the best one for our needs. 2) Other eCommerce software don't give many options for customizing, but Zoho has many customization options, which are easy to use and you don't need any developer knowledge. 3) Customer care is wonderful and you can expect a quick response almost all the times. #### Cons Maybe they can improve the speed of the website for 10% more at least by minimizing the code. #### Reasons for choosing Zoho Commerce 1) Zoho is inexpensive 2) Zoho gave me more than 4 months to try their product, by the time I got comfort using it and got all my doubts clarified. #### Vendor response Hi Srikanth, Thank you for sharing your experience with Zoho Commerce, a platform with all the tools you need to build a website, accept orders, track inventory, process payments, manage shipping, market your brand, and analyze your data. While being easy to use, Zoho Commerce also provides powerful customization options thanks to its powerful site builder and visual editor. We also offer a suitably long trial period to ensure that our users have the time to explore all aspects of our software before purchasing it. Should our users still face any issues, our proactive support team is always happy to help. Concerning your issue with the website speed, I am happy to share that we are constantly optimizing our product, and you should not have any such issues going forward. Regards, Zoho Commerce Marketing Replied November 2022 --- ### Not fully satisfied - Overall rating: 3/5 - Reviewer: Abhishek B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered it is not good one it is average software. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros integration &. automation of software are awesome #### Cons it is not too much suitable for retail business need to upgrade offer & promotion features in commerce , inventory and books. item all fields not sync to all software like in finance suit application #### Reasons for switching to Zoho Commerce integration with offline store & online store #### Vendor response Hi Abhishek, We're sorry you weren't completely satisfied with your experience with Zoho Commerce. We appreciate your feedback. Could I request you to please drop us a note at support@zohocommerce.com at your convenience so we can look into this? Our support team is always happy to help! Regards, Zoho Commerce Marketing Replied November 2022 --- ### Zoho Commerce Review - Overall rating: 3/5 - Reviewer: Hamza K. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Neutral, i like most of what zoho commerce offers, but we dont see it evolving versus the competition, i