About Digital WarRoom

Digital WarRoom is a cloud-based and on-premise eDiscovery platform which helps law firms and single users process, review and produce documents. The tool has a drag-and-drop processing interface which will automatically extract and index metadata from files, ensuring a quick search mechanism for you to specify keywords and filters across the corpus of documents.

Key features of Digital WarRoom include privilege log, redactions, right-click and mark, email thread visualizer, who to whom email analysis, language identification and more. Businesses can choose from a range of deduplication settings which includes an option to propagate work product across duplicates of a single document.

Pricing is available on monthly and yearly subscriptions and suppor...


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Supported Operating System(s):

Windows 7, Web browser (OS agnostic), Windows 8, Windows 10

12 Reviews of Digital WarRoom

Average User Ratings

Overall

4.83 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(2)

2

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 12 results

March 2019

Melissa from Stone Pigman Walther Wittmann L.L.C.

Verified Reviewer

Company Size: 51-200 employees

Industry: Legal Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Great product, I would highly recommend for the cost!

We have been using the software for over five years. It's been a great experience. Digital WarRoom support staff and developers have always been very helpful and eager and very responsive to assist with any of our firm's needs.

Pros

Digital WarRoom is very inexpensive compared to other products we have looked at and is just as robost as most others. We are able to utilize this software from the beginning review process of data on to the production phase with ease. The software allows output with proper load files and able to export in multiple image formats as single page tiff, multi page tiff or multi page pdfs without issue.

Cons

RDP connection to access the software throws some users off but has not been an issue overall and allows for a more secure connection.

June 2020

John from RSM US LLP

Company Size: 10,000+ employees

Industry: Legal Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

In House Counsel - perfect fit for our operations

very positive / excellent.

Pros

Relativity was overkill for our needs. Hosted Relativity had way too slow of a document to document review speed. Bringing Relativity behind our firewalls was overkill and too expensive up front as well as to maintain. Digital WarRoom is the perfect fit for our operations as they stand now. The customer service is unparralled. It's very difficult, if not impossible, to get this kind of consultative expertise from vendors without getting charged an arm and a leg. The RDP connection to a remote server works much better for us than browser based review tools, or the maintenance involved in review platforms that get installed behind your own firewall. Overall, a very positive experience.

Cons

If LFN (Long file names / paths) exceed 256, there are some problems massaging these long pathways into processing console that only a Nuix type setup can resolve. There's a few other features that leave room for improvement or something to be desired, but overall, the product and level of service is excellent, particularly in light of the price tag.

Reasons for Choosing Digital WarRoom

Recommind (& Catalyst pre OpenText purchase), Concordance, Relativitiy, CS Disco, LogikCull, MicroSoft 0365 eDiscovery console under Security & Compliance, ZDiscovery suite, Eclipse, Cloud9, etc.

March 2016

Steven from Freeport Mining

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

March 2016

We replaced three different platforms with Digital WarRoom Private Coud

We first brought DWR in house to replace 3 different systems for processing, ECA and document review. Once we realized we could add outside counsel easily to hosted solution we where able to replace most our relativity hosting bills as well. Pros: our users find it as easy to use as outlook. Supper cheap to add more storage ~$0.50/gig/month. Cons: there is no good way to add /manage transcripts

Response from Digital WarRoom

Replied March 2016

Thanks Steven for the great review! We are adding additional case management functionality including transcript management. We will reachout to you soon on its availability. -You DWR team

October 2019

Esther from Foster Garvey

Company Size: 201-500 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Why I love Digital WarRoom

We are more knowledgeable about the entire ediscovery process, partly because we had to learn it to run the software. DWR's staff are extremely knowledgeable, experienced, and willing to share information, so we learned from them. They assist our users quickly and resolve issues. I am more confident as a litigation support user. Our Digital WarRoom costs are low, so our clients like that they are not charged for storage, only for tech support. Overall, I love Digital WarRoom. That is my honest opinion.

Pros

Flexibility. I like Digital WarRoom's ease of use and flexibility. We can import PSTs, loose documents, and Concordance-style productions ourselves without waiting for a vendor to do it. DWR allows us to cull based on date range, file type, and keyword searches, and export reports that show the results. We can use these reports to negotiate search terms and date ranges. It is easy to create custom marks and issues for tagging. We run searches ourselves, and we can export reports and documents. We can produce Bates-numbered PDFs and also Concordance-style TIFFs with load files and metadata. The whole gamut.

Cons

There is a learning curve. With DWR we are doing what our ediscovery vendors were doing: checking our searches, making sure we are not producing privileged or duplicates of privileged documents, etc. DWR has built-in searches and checks; we just have to use them regularly and not wait until production time. Wish list: We would like multiple layouts for first pass, final pass, dep prep, and user-customized layouts. I wish we could produce searchable PDFs. Currently, we export the PDFs to our computers and use Acrobat to create searchable PDFs.

February 2019

James from HMRP

Company Size: 11-50 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

DWR Pro: Excellent, Affordable e-Discovery Software

DWR Pro is shockingly affordable for the capability it offers, especially when compared to the often-inferior competition. DWR personnel are also very responsive to any technical issues we have had as heavy users of their software. DWR has even worked with us on several occasions to incorporate features we needed in DWR Pro software updates, and offered licensing arrangements that met our small business needs. We couldn't be happier with the company or their software.

Pros

I have been using DWR Pro since 2012. DWR Pro is either better than or on par with the most expensive e-discovery software you can find. My small firm handles document-intensive, complex civil litigation. DWR Pro meets all of our needs, and manages databases exceeding 1,000,000 documents with alacrity. DWR Pro puts high end e-discovery software within our reach, allowing us to effectively match the resources of the biggest defense firms. DWR Pro is great, and worth every penny.

Cons

DWR Pro could offer better de-duplication and email thread aggregation options for adverse productions. We spend a lot of time reviewing multiple iterations of the same document, especially when adverse parties don't properly structure their document productions. DWR Pro also needs a better OCR engine, but I understand that the newer version 9.1 addresses this. We have had other minor technical issues with our DWR Pro databases, but DWR support hops to it every time and helps us right away. No software is perfect, and at least DWR will work quickly to address any issues we have. It would also be nice to see some Technology Assisted Review options in DWR Pro to help us cut the chaff from giant adverse productions, even for an additional charge. Perhaps DWR Private Cloud is a good alternative for TAR.