Discovery Attender software


21 reviews(4.5/5)
21 reviews(4.5/5)

Discovery Attender is eDiscovery tool that helps users automate the search and collection of electronically-stored information across the platform. It is suitable for companies of all sizes and features compliance management, investigative searches and electronic discoveries.

Discovery Attender can find and extract data from a range of databases including Office 365, MS Exchange, PST files, SharePoint, file shares, compressed files and more. Users can do custom data deduplication on the basis of specified criteria and hashes. Users can review the results with annotation, marking and labeling features.

Discovery Attender is a desktop application can be run as a standalone application or server with no requirement of agents or services.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

21 Reviews of Discovery Attender

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  • Patrick from The Evangelical Lutheran Good Samaritan Society

    Number of employees: 10,000+ employees

    February 2017

    Good product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been using Discovery Attendar for 4-5 years now. Its fairly easy to use and light weight enough to run on a desktop and search 50,000 + emails. Works very will with email stored in .pst files. Other email file types may need help from tech support but they have been responsive in writing patches when needed.

    Pros

    Ease of use.

    Cons

    Can't open every email, but can over 99% of them.

    Review Source: Capterra
  • Martyn from Acvomplished

    February 2017

    Great tool and competitively priced

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Used this for a litigation search and we found everything we needed..................................

    Review Source: Capterra
  • Kevin from Independence Contract Drilling

    Number of employees: 201-500 employees

    January 2017

    I highly recommend this product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is the 3rd time I have been a customer, as I have purchased it also at 2 prior employers. The product is fantastic. It is easy to use, it performs queries quickly, and every lawyer I have turned data over to was very impressed with the reports and accuracy.

    Pros

    Ease of use, awesome support.

    Cons

    None

    Review Source: Capterra
  • Bridgette from EOG Y Resources

    Number of employees: 1,001-5,000 employees

    January 2017

    Manager of IS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have used the software many times to gather information for lawsuits. It is easy to use and gathers the information seamlessly

    Pros

    Ease of use. Quality of data

    Cons

    I have no issues with the software

    Review Source: Capterra
  • Frank from Mayo Clinic

    Number of employees: 10,000+ employees

    January 2017

    Discovery Attender

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have used Discovery Attender for a number of years. We have been very satisfied with the function that it plays in our discovery process. We have tried other tools but they never quite measure up to Discovery Attender.

    Cons

    A better GUI would be helpful along with a bubble visual on who is conversing with whom.

    Review Source: Capterra
  • Margareta from Blank Rome LLP

    January 2017

    Discovery Attender saved my bacon so many times

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Before we had Discovery Attender we were manually searching Outlook or PSTs, and it was taking hours of my life to perform the searches. With Discovery Attender, I could set up large, complex searches and have them run overnight, unattended, or on a particular schedule. The results are easy to export. Using the Boolean search options, I am able to build complex queries that obtain accurate results. Exporting the results to pst for further review is a breeze. Compared to other email discovery products, this one gave us the best bang for the buck.

    Review Source: Capterra
  • Jordan from Balch & Bingham LLP

    January 2017

    Discovery Attender Review

    Ease-of-use
    Functionality
    Quality
    Support

    We use DA in-house for searching and production of internal emails and file servers. It's proven very useful.

    Review Source: Capterra
  • Chris from Unit Corporation

    January 2017

    Great product - a bit of a steep learning curve, but it's pretty powerful so it's worth it

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've used it to research information in emails and on shared drives. Created time stamped saves and even dove into those for more information. Once you get the hang of it, it's a real time saver. Plus, you can, like they use to say, set it and forget it. Let it do the work for you.

    Review Source: Capterra
  • Matt from Dupre Logistics

    January 2017

    Great Product! Does what we need.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Discovery Attender has been a great product for us. It makes pulling emails across our environment easy. It took me a little while to get the hang of all of the options but customer support staff's support worked with me and helped me fix a few mistakes in my query at times to get it to pull exactly what I needed. If I had to do this manually it would have been a nightmare but with this software I just set it up let it run and checked it later or the next day. I recommend this product. We use it on the IBM i Series platform running Domino.

    Review Source: Capterra
  • Chris from Connectria

    January 2017

    Solved our eDiscovery needs with flexible lease terms too

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We had the need for an eDiscovery solution, but only at certain times. Sherpa was excellent to work with and walked us through a lease term, installation, follow-up calls and screen sharing making sure we had no questions. I appreciated they took the time to made sure we did the configs right and even ran some test runs with us to make suer we understood the product.

    Review Source: Capterra
  • Ron from DSSA

    Number of employees: 501-1,000 employees

    January 2017

    Great Searches

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software allows for very extensive searches. We have used this tool very effectively for different reasons. I wish there were more help features when running these searches quickly, but overall the product does what it is supposed to effectively.

    Pros

    The searches are very thorough

    Cons

    When setting up searches, it is sometimes difficult to get the software to do what you want without hitting the back button and trying again and again.

    Review Source: Capterra
  • Sophie from Anonymous

    Number of employees: 51-200 employees

    January 2017

    Low cost discovery with good quality features

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've used plenty of discoveries for our company. Discovery attender is one of them. Based on what I've used, overall, I have to say discovery attender is least cost but at the same time most consistent and reliable, and effective. It's also super fast. It doesn't require indexing or reindexing so searches are in real time. It's super fast for something that doesn't require indexing. Overall I am surprised how well it works for the cost.

    Pros

    it's super fast without indexing

    Cons

    it has to be installed on a server on premise

    Review Source: Capterra
  • Robert from Department of Information Technology

    January 2017

    This Software is great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have used this softwre many times. it makes the process of e-discovery very easy and time efficient.

    Pros

    Ease of use

    Cons

    none

    Review Source: Capterra
  • Zach from RubinBrown LLP

    January 2017

    Excellent product, easy to learn!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The Discovery Attender product is second-to-none for legal holds within Lotus Notes. With a quick two-hour training session, I was able to learn the product inside and out and have been using it ever since.

    Review Source: Capterra
  • Rolando from Noven Pharmaceuticals

    January 2017

    Great discovery tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I find discovery attendee to be easy to use and great towards the ability to perform searches using complex keywords against Exchange,PST, and file searches. Great tool and gets the job done!

    Review Source: Capterra
  • Stan from Capital Cities/ABC

    March 2015

    Discovery Attender review

    Ease-of-use
    Quality
    Support

    Sherpa Software¿s Mail Attender is email management software that gives you control over email anywhere on your network, whether in Exchange Server mailboxes or public folders, or in PST files, either on file servers or local desktops. Mail Attender¿s rules-based architecture lets you define granular criteria to locate mail across all possible stores, then carry out a variety of actions, such as: Enforcing a corporate email policy throughout the organization Searching for inappropriate or sensitive content and potentially removing it Deleting old or large items to reclaim disk space Archiving and exporting mail Reporting on mail volume or storage used

    Review Source: Capterra
  • Jayme from Royal TenCate USA

    February 2015

    An eDiscovey Must Have

    Ease-of-use
    Quality
    Support

    Having lived through a few ediscoveries WITHOUT a tool to help I can say that I would not be without Sherpa now! The software is easy to install, maintain and is the one tool used to search email to file servers. With the ability to use custom searches I can easily create and modify the searches while the software keeps up with the version to pass on to legal. Searches can be exported and shared with other admins to keep consistent as well.

    Review Source: Capterra

    Response: Sherpa Software, Sherpa Software

    February 2015

    Thank you for the great review Jayme! We really appreciate the feedback and are glad the product and service we offer are so important to your efforts. Our goal is to make your life easier. Sounds like we make a great team.

  • Joshua from PNMR

    February 2015

    Great Affordable EDiscovery Tool

    Ease-of-use
    Quality
    Support

    Discovery Attender is a great entry level ediscovery tool. It searches networks, exchanges and has a SharePoint option to search and collect most documents across your enterprise network. A robust search tool allows you to search emails, attachments and loose files that it collected. It also has a review function to tag and label files. We use it to assist with small to medium discovery requests without having to pay vendors for hosting and processing data, and it is much less expensive than the large hosted tools such as Relativity or Clearwell. The only shortfall it has is not being able to output files to PDF.

    Review Source: Capterra

    Response: Sherpa Software, Sherpa Software

    February 2015

    Thank you for the great feedback Jashua. Discovery Attender was designed to be an affordable and easy to use alternative to those types of services and solutions. Glad to hear it is meeting your needs.

  • Anthony from Money Concepts Capital Corp.

    November 2014

    If you host exchange, this app is a MUST!

    Ease-of-use
    Quality
    Support

    I had a very critical task before I "discover" this app. I need to produce emails, export it in PST file with bunch of conditions (sender, recipient, date range, etc..), of course cmdlet script would do that but when the condition gets more complicated you'd end up pulling your hair and give up. Not to mention I'm dealing with 1500 mailboxes and hundreds of thousands emails to be sorted (not including archives). I don't believe in miracle but Sherpa came to the rescue and handed me an app that saved my hair :D Discovery Attender is flexible, complex and very efficient app (and yes, easy to use!!!). it's what IT would love to have. Customer service is friendly, reliable and easy to deal with. This app gives you ability to pull emails out from the mailboxes, and convert email (eml, msg, pst) in a flash.. There's a lot of things to say but I would just put it this way; This 5 stars app RULEZ! Anyway, I don't usually write a review, but Discover Attender deserves it. Thank you Sherpa for producing this one of a kind application. I haven't seen any app that would match your's, not a bit.

    Review Source: Capterra

    Response: Sherpa Software, Sherpa Software

    November 2014

    Great to hear of the success Discovery Attender has brought you Anthony! Feedback like this is what has made Discovery Attender into the unique tool that it is. Thanks so much!

  • Chris from Dorel Juvenile Group

    November 2014

    This software isn't for everyone

    Ease-of-use
    Quality
    Support

    Are you looking for a two month old email from your CEO to the head of HR? That one email with "diversity" in its subject? Honestly, it's not going to be very hard to find, is it... You just need to get logged in and get it over with. If that's a typical search for you, then there's no need to continue. Discovery Attender can do jobs like that, but that's not why it exists. But if you're reading this, I'll bet that's not your typical search. I'll bet you've got at least 3 terms, a 4 year date range, and 5 to 7 different mailboxes to comb through. Oh and don't forget each of those users has server-based email, plus multiple personal folders on their hard drives. And perhaps this time, you even need to search their My Documents folder, and SharePoint sites. Now you're in Discovery Attender's neighborhood. And life is about to get a whole lot better. To explain: a few years back, I was just like you. I opened Outlook, I typed my search term in the box, waited impatiently, and then frowned at all those results. I had a pad of paper next to my desk with a grid drawn on it. Each user, each term, each and every data source, a check-box. It was slow, it was boring, and it was prone to mistakes. Not the best environment when lawyers are involved. Then, our company purchased this software and my searches were quite literally revolutionized, overnight. I found myself looking forward to taking this muscle-car of a program for a spin. I'd define the terms, set a date range, and point Discovery Attender at the specific mailboxes and PSTs involved. Once setup was complete, I'd fire up the search and head home to relax. Upon coming back to work the next morning, my results would be waiting for me in one easy-to-manage location. Or course it's not all rainbows. If a PST is corrupted, or password protected, you'll find an icon indicating part of the search was unable to complete. You'll have to manually repair, or unlock those troubled files. But then asking DA to run a follow-up search is a right-click away. Bottom line: if you know e-Discovery, Discovery Attender is going to help you do it faster, easier, and with greater transparency. The software's cost is much less than the days it saves me every year. And I couldn't be happier with the customer support we've received from Sherpa over the last 10 years. You know you don't want to be "thinking about it" when that next e-Discovery deadline pops up. Get to know these guys today!

    Review Source: Capterra

    Response: Sherpa Software, Sherpa Software

    November 2014

    Can¿t thank you enough for sharing your use case and hearing the many ways Discovery Attender has saved you time, money and headaches. I hope everyone reading this takes your advice so we can do the same for their eDiscovery process. Many thanks!

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