Generally positive experience.

Nice looking and easy-to-use user interface, extensive databases of legal decisions, nice filters to narrow them, and properly named files when we download.

I wish the alerts for new case filings could come faster. At the moment I use Dinger Alerts, which appear to be among the fastest in the industry.

Docket Alarm has been beneficial in searching for specific types of cases for clients. It has streamlined the process and delivered better results. The search and alert functionality has been a good way to stay current on cases and topics.

Docket Alarm has provided good coverage of federal cases. It's limited state coverage has proven to be good where available. The feature I like most is the expanded search ability which allows you to narrow down cases or find the exact documents you are looking for with ease. It is a time saver when searching for specific types of cases.

There were a few hiccups with downloading information but Docket Alarm's customer service was fast and responsive. They updated me on progress and solved the issue in a timely manner. I couldn't ask for better customer service.

Easy to use and there are a broad range of cases available

Some legal documents have a paywall; I wish that there was some way to inform the user of that before the user clicked on it

It helps us extend our legal coverage and provides a very useful api access.

The extensive coverage and querying options, the access via api.

1. More county courts coverage - especially NY and Massachusetts 2. The ability to filter by dates in the api query - in both pacer and docket alarm. 3. More details in the initial query, so I don't have to get the full case just to find it's not about the person I was looking for. Mainly in Docket Alarm end point.

Accessing the documents and that they come with the email saves time and resources!

nothing at this time it works well for what I use it for