# Exterro E-Discovery Software Suite Software Reviews, Demo & Pricing - 2026 > Review of Exterro E-Discovery Software Suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ediscovery/exterro-profile --- [Home](https://www.softwareadvice.com/) / [Electronic Discovery Software](https://www.softwareadvice.com/ediscovery/) / Exterro E-Discovery Software Suite Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Exterro E-Discovery Software Suite 2026: Benefits, Features & Pricing Wondering if Exterro E-Discovery Software Suite is right for your organization? Our Electronic Discovery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Exterro E-Discovery Software Suite 3.8 [(9)](https://www.softwareadvice.com/ediscovery/exterro-profile/#reviews) Pricing Starting at $50,000.00 per year ### About Exterro E-Discovery Software Suite Exterro Project Management is a cloud-based project management solution which helps law firms and in-house legal teams with legal and e-discovery processes. The software provides customized project orchestration along with the user-defined workflows to coordinate all relevant activities and tasks such as production, preservation, collection, review and processing. Exterro Project Management’s key benefits include collaboration within the team, defensibility via automated processes and visibility through dashboards. Primary features of the software include collection tracking, request management, intake, analytics, visual dashboards, real-time reporting and deadlines. Additionally, the software provides documented processes and auditable workflows to coordinate with internal workforce, third party vendors and external law agencies. Exterro Project Management can integrate with tools such as OneDrive, SharePoint, Veritas, Slack, Box and Druva. Wondering if Exterro E-Discovery Software Suite is right for your organization? Our Electronic Discovery Software selection experts can help you in 15 minutes or less. ## Exterro E-Discovery Software Suite User Interface ## Popular Exterro E-Discovery Software Suite Alternatives Main Product Exterro E-Discovery Software Suite 3.8 [(9)](https://www.softwareadvice.com/ediscovery/exterro-profile/#reviews) Ratings Breakdown - 3.22Ease of use - 3.67Value for money - 3.50Customer support - 3.44Functionality Pricing Starting at $50000.00 per year Get Price Alternative Product [Lexbe eDiscovery Platform](https://www.softwareadvice.com/legal/lexbe-profile/) 4.6 [(60)](https://www.softwareadvice.com/legal/lexbe-profile/reviews/) Ratings Breakdown - 4.42Ease of use - 4.50Value for money - 4.74Customer support - 4.30Functionality Pricing Starting at $349.00 per month Get Price Alternative Product [CaseFleet](https://www.softwareadvice.com/legal/casefleet-profile/) 4.7 [(39)](https://www.softwareadvice.com/legal/casefleet-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.55Value for money - 4.97Customer support - 4.42Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Nextpoint](https://www.softwareadvice.com/ediscovery/nextpoint-profile/) 4.4 [(234)](https://www.softwareadvice.com/ediscovery/nextpoint-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 4.41Value for money - 4.68Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [Everlaw](https://www.softwareadvice.com/legal/everlaw-profile/) 4.9 [(87)](https://www.softwareadvice.com/legal/everlaw-profile/reviews/) Ratings Breakdown - 4.53Ease of use - 4.58Value for money - 4.74Customer support - 4.62Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Logikcull](https://www.softwareadvice.com/ediscovery/logikcull-profile/) 4.6 [(269)](https://www.softwareadvice.com/ediscovery/logikcull-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.54Value for money - 4.85Customer support - 4.39Functionality Pricing Available upon request Get Price ## Exterro E-Discovery Software Suite Pricing and Plans Starting price: $50,000.00 per year Free Trial Free Version Basic $50,000.00 per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Exterro E-Discovery Software Suite Features - Popular features found in Electronic Discovery Archiving & Retention Commenting/Notes Compliance Management Data Import/Export Document Management Full Text Extraction Full Text Search Metadata Extraction Optical Character Recognition Tagging Topic Clustering - More features of Exterro E-Discovery Software Suite Access Control Activity Dashboard Analytics Audit Trail Case Management Consent Management Dashboard Document Classification Document Review Document Storage Encryption Keyword Search Prioritization Reporting & Statistics Risk Management ## Exterro E-Discovery Software Suite Integrations Workday HCM Integration rated undefined from -1 review Druva Integration rated undefined from -1 review Thomson Reuters Legal Tracker Integration rated undefined from -1 review Oracle E-Business Suite Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Box Integration rated undefined from -1 review See all 9 integrations ## Exterro E-Discovery Software Suite User Reviews Overall Rating 3.8 Ratings Breakdown 5 33% 4 44% 3 0% 2 11% 1 11% Secondary Ratings Ease of Use 3.2 Value for money 3.7 Customer support 3.5 Functionality 3.4 Have you used Exterro E-Discovery Software Suite and would like to share your experience with others? VR Verified Reviewer Information Technology and Services 5001-10000 employees Used daily for more than 2 years Review source Reviewed May 2019 Exterro 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I love most is that it's user friendly. Love the layout and abilities to customize. Cons: My least favorite thing is the reporting tool. It can be a little confusing at times. Read More CH Cameron H. Verified reviewer Banking 10000+ employees Used daily for less than 2 years Reviewed July 2025 Quality Site 4 Overall Exterro represents an easy to learn and very useful tool for E-Discovery I look forward to further innovations. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: It's incredibly user friendly and easy to learn with Exterro support always being available to assist. Cons: The lack of reporting capabilities really makes it difficult to pull large amounts of information from the site. Read More ar albana r. Verified reviewer Computer & Network Security 2-10 employees Used daily for less than 6 months Review source Reviewed July 2024 IT'S A SCAM! They keep finding excuses for over a month about why the system is not working, even after we paid over USD 5k. DON'T BUY! 1 THE WORST EXPERIENCE OUT OF ALL THE FORENSIC TOOL PROVIDERS WE HAVE BEEN TALKING TO. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: A customer service employee, Hunter, was helpful. Cons: other than that, this company is a scam. They seem not to have a product that actually works but charge customers horrendously. They keep finding excuses for why the "activation code" might not work. Today, I had enough when one of the managers seriously asked me, "Have you been using the code already? You know you can only use it once?" That reached my limit of patience. Not only are they a scam, but they also try to blame it on their customers. Reasons for choosing Exterro E-Discovery Software Suite Because it seemed easy to use. We didn't know how horrible their customer service and the product truly were. A nightmare. Vendor Response Thank you for sharing your experience—we sincerely regret that it was not a positive one. While we're glad to hear that Hunter was helpful, we're very sorry that the rest of your experience did not meet your expectations. Your feedback is being taken seriously, and we’re actively reviewing what went wrong during your activation process and customer service interactions. This is not the experience we aim to deliver, and we apologize for any confusion or frustration you encountered. The activation process should be straightforward, and if it wasn't, that's on us to fix. We appreciate you calling attention to the issue and want to ensure it's addressed appropriately. If you're open to it, we’d like to connect directly to better understand the situation and work toward a resolution. Please feel free to reach out to us so we can assist further. Thank you again for your feedback—it helps us improve. —The Exterro Team Replied June 2025 Read More WT Weronika T. Verified reviewer Furniture 201-500 employees Used weekly for free trial Review source Reviewed May 2023 Exterro E-Discovery Software Suite 5 My experience with Exterro E-Discovery Software Suite has been positive, as it provided a comprehensive and efficient solution for managing e-discovery processes. While there were challenges in terms of the learning curve and pricing, it significantly improved our ability to handle electronic evidence in legal cases. Ratings Breakdown 5 Ease of use 5 Functionality Pros: One aspect I liked most about Exterro E-Discovery Software Suite was its comprehensive and integrated approach to e-discovery, providing a centralized platform for managing the entire process. The suite's powerful data analytics and advanced search capabilities greatly enhanced our ability to efficiently identify, collect, and analyze relevant electronic evidence. Cons: One drawback I experienced was the initial learning curve associated with understanding and navigating the various modules and functionalities. Additionally, the pricing structure of the suite could be complex, and the licensing costs for certain advanced features might pose challenges for organizations with limited budgets. Vendor Response Thank you so much for taking the time to share your experience with the Exterro E-Discovery Software Suite. We’re thrilled to hear that the platform’s comprehensive and centralized approach, along with the advanced search and analytics capabilities, have made a positive impact on your e-discovery process. We also appreciate your honest feedback about the initial learning curve and pricing structure. We're continuously working to improve the user experience and make onboarding more intuitive, and we're always looking for ways to deliver more value and transparency around pricing. Your insights help us grow, and we’re grateful for your partnership. If there’s ever anything we can do to further support your team, please don’t hesitate to reach out. —The Exterro Team Replied June 2025 Read More VR Verified Reviewer Renewables & Environment 1001-5000 employees Used daily for more than 2 years Reviewed February 2019 Legal hold, ECM 4 Excellent. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Consistent view and use across platform. Cons: No major issues. When I find something the software doesn't do, they will review and often add it to their next upgrade. Read More EM Erin M. Verified reviewer Government Relations 10000+ employees Used daily for less than 2 years Review source Reviewed May 2019 Lots of Power but How to Use 4 I work for a large business, and need our discovery software to be an "all in one," that is do it all. Exterro has the capabilities of getting large holds reviewed, marked, Bates-labeled and produced, but getting it all done is troublesome. Lack of one-on-one training initially? But getting assistance is trouble too. Ratings Breakdown 2 Ease of use 3 Value for money 2 Customer support 3 Functionality Pros: It can process millions of documents quickly Cons: Lack of training, assistance, and difficulty (not user friendly) Read More TC Tanya C. Verified reviewer Legal Services 10000+ employees Used weekly for more than 2 years Review source Reviewed May 2019 Pros and Cons 5 We have been able to automate our legal hold process using Exterro; and also found other creative ways to apply the functionality such as tracking business continuity efforts related to preserving data sources. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I really like the HR integration and project management features. The integration is helpful to track employee movement and changes in status. The PM module streamlines the workflow and makes the process more efficient. Cons: The UI isn’t the most intuitive and there can be a lot of clicks. Being in a multi tenant environment can also have its limitations. Read More LJ Laura J. Verified reviewer Pharmaceuticals 5001-10000 employees Used other for more than 2 years Review source Reviewed May 2019 Exterro Legal Hold Review 4 Ratings Breakdown 3 Ease of use 4 Customer support 3 Functionality Pros: Once a template is created for a matter, it is very efficient to issue Legal Holds to the Custodians. When multiple lawsuits are filed. Cons: There is no back button feature. For example: when updating a template to add new or custodians you can search by cost center add the custodians, then you have to redo the search from a blank form rather than going back to input a different cost center. This also, happens during the creation of the template as well. Read More LB Laura B. Verified reviewer Airlines/ Aviation 51-200 employees Used monthly for less than 2 years Reviewed March 2019 Exterro Review 2 Ratings Breakdown 1 Ease of use 1 Customer support 2 Functionality Pros: I do like how you can tag and batch documents in the review portal and do rolling production. Cons: It is confusing and there are lots of updates that seem to upset the flow and functionality. Customer service is difficult to understand, and more often than not I walk away with more questions than answers. Also, we have attempted to get onsite training directly from Exterro for our office and have been turned down repeatedly for various reasons. Read More Showing 1 - 9 of 9 Reviews ## Other Top Recommended Electronic Discovery Software [Logikcull](https://www.softwareadvice.com/ediscovery/logikcull-profile/) **4.6** (269) Recently recommended **19** times [Lexbe eDiscovery Platform](https://www.softwareadvice.com/legal/lexbe-profile/) **4.6** (60) Recently recommended **15** times [Nextpoint](https://www.softwareadvice.com/ediscovery/nextpoint-profile/) **4.4** (234) Recently recommended **0** times [DiscoverText](https://www.softwareadvice.com/customer-experience/discovertext-profile/) **4.6** (111) Recently recommended **0** times Stuck Between Options? 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