# iCONECT Software Reviews, Demo & Pricing - 2026

> Review of iCONECT Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/ediscovery/iconect-xera-profile

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iCONECT

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Overview

[Reviews](https://www.softwareadvice.com/legal/iconect-xera-profile/reviews/)

# iCONECT 2026: Benefits, Features & Pricing

Wondering if iCONECT is right for your practice?

Our Legal Document Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

iCONECT

4.6

[(10)](https://www.softwareadvice.com/legal/iconect-xera-profile/reviews/)

Pricing

Starting at $1.00 per year

### About iCONECT

iCONECT-XERA is an eDiscovery platform that allows users to manage reviews with clustering, statistical sampling and more. It supports multiple language, and it is accessible via multiple browsers, so users can review native files, including multimedia files without plug-ins.

With XERA-CONECT, users can share a mobile dashboard with view-only access for those who don’t need to review documents, including clients, administrators, project managers and other users. The centralized console provides access to unstructured data to analyze and gather metrics.

iCONECT-XERA can be installed on-premise or be hosted in the cloud. Support is provided via online resources including training videos, remote view, phone and email.

Wondering if iCONECT is right for your practice?

Our Legal Document Management Software selection experts can help you in 15 minutes or less.

## iCONECT User Interface

## Popular iCONECT Alternatives

Main Product

iCONECT

4.6

[(10)](https://www.softwareadvice.com/legal/iconect-xera-profile/reviews/)

Ratings Breakdown

-   4.40Ease of use
-   4.78Value for money
-   5.0Customer support
-   4.10Functionality

Pricing

Starting at $1.00 per year

Get Price

Alternative Product

[SignWell](https://www.softwareadvice.com/legal/docsketch-profile/)

4.9

[(2707)](https://www.softwareadvice.com/legal/docsketch-profile/reviews/)

Ratings Breakdown

-   4.90Ease of use
-   4.77Value for money
-   4.79Customer support
-   4.75Functionality

Pricing

Starting at $12.00 per month

Get Price

Alternative Product

[LEAP](https://www.softwareadvice.com/product/20175-LEAP/)

4.3

[(543)](https://www.softwareadvice.com/product/20175-LEAP/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   3.99Value for money
-   4.19Customer support
-   4.16Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Clio](https://www.softwareadvice.com/legal/clio-legal-profile/)

4.7

[(1737)](https://www.softwareadvice.com/legal/clio-legal-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.52Value for money
-   4.69Customer support
-   4.48Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[8am MyCase](https://www.softwareadvice.com/legal/mycase-profile/)

4.6

[(805)](https://www.softwareadvice.com/legal/mycase-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.54Value for money
-   4.60Customer support
-   4.43Functionality

Pricing

Starting at $50.00 per month

Get Price

Alternative Product

[Nextpoint](https://www.softwareadvice.com/ediscovery/nextpoint-profile/)

4.4

[(234)](https://www.softwareadvice.com/ediscovery/nextpoint-profile/reviews/)

Ratings Breakdown

-   4.23Ease of use
-   4.41Value for money
-   4.68Customer support
-   4.17Functionality

Pricing

Available upon request

Get Price

## iCONECT Pricing and Plans

Starting price: $1.00 per year

Free Trial

Free Version

Basic

$1.00

per user, per year

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## iCONECT Features

-   Popular features found in Legal Document Management
    
    Access Controls/Permissions
    
    Archiving & Retention
    
    Collaboration Tools
    
    Compliance Management
    
    Contract/License Management
    
    Document Classification
    
    Document Generation
    
    Document Management
    
    Electronic Signature
    
    Optical Character Recognition
    
    Secure Data Storage
    
    Version Control
    
-   More features of iCONECT
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Audit Trail
    
    Categorization/Grouping
    
    Chat/Messaging
    
    Client Portal
    
    Commenting/Notes
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Customizable Templates
    
    Dashboard
    
    Data Import/Export
    
    Data Retention Management
    
    Data Visualization
    
    Document Automation
    
    Document Capture
    
    Document Check-In/Out
    
    Document Imaging
    
    Document Review
    
    Document Storage
    
    Drag & Drop
    
    Duplicate Detection
    
    Email Management
    
    Email Reminders
    
    Feedback Management
    
    File Sharing
    
    For Legal Professionals
    
    Full Text Extraction
    
    Full Text Search
    
    Indexing
    
    Keyword Search
    
    Metadata Extraction
    
    Metadata Management
    
    Monitoring
    
    Multi-Language
    
    Multi-Location
    
    Multiple File Format Support
    
    Natural Language Search
    
    Performance Metrics
    
    Ratings/Reviews
    
    Real-Time Analytics
    
    Real-Time Notifications
    
    Reminders
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Review Badge Management
    
    Review Monitoring
    
    Review Notification
    
    Review Request
    
    Search/Filter
    
    SMS Messaging
    
    Social Media Integration
    
    Social Sharing
    
    SSL Security
    
    Tagging
    
    Template Management
    
    Third-Party Integrations
    
    Topic Clustering
    
    Two-Factor Authentication
    
    User Management
    
    Visual Analytics
    
    Workflow Management
    

## iCONECT User Reviews

Overall Rating

4.6

Ratings Breakdown

5

60%

4

40%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.4

Value for money

4.8

Customer support

5.0

Functionality

4.1

Michael W F.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed April 2018

Been with iConect and XERA from it's beginning in 2011/2012, cannot speak highly enough.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

The support team at iConect make this product and their overall experience for sure. The product is intuitive, and it works as advertised containing everything my clients are looking for, but it's the people and the execution of support and partner relationships that make my business work.

Cons:

The only note I'll make regarding a negative is the upgrade/feature path recently has been a bit scattered. It would appear the development folks are trying to address everything from users at once, as well as keep up with the other players in the industry.

Read More

VV

Vicki V.

Used daily for more than 2 years

Reviewed April 2018

I am an independent consultant, and I also manage multiple databases for a national law firm.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Customer support through iConect deserves six stars. The person who will solve your problems and answer your questions is the one who answers the phone: no delays or callbacks. And I never have been dismissed without a satisfactory solution. They are receptive to suggestions for improvement, and these ideas are implemented quickly in subsequent updates. The software is highly user-friendly. The response from our attorneys and support staff has been consistently positive. They enjoy being able to control the organization of their materials and their reviews. The same databases can be shared with other research departments without conflict. Being able to deliver doc productions to counsel without incurring the costs of outside vendors has been a great asset. We also can give experts access to specific folders for review without compromising the confidentiality of other materials within the same database.

Cons:

The software is so adaptable that each database can be customized and tweaked to the delight of both department managers and attorneys. I cannot think of an instance that I have replied, "We cannot do that." I do wish that we still had the ability to concatenate databases, but we have found a work-around for even that.

Read More

CS

Christine S.

Verified reviewer

Law Practice

Self-Employed

Used daily for less than 12 months

Review source

Reviewed February 2020

Decent document review platform

4

Ratings Breakdown

3

Ease of use

3

Functionality

Pros:

It was a decent document review software. It was easy to use.

Cons:

There is a reason why Relativity is the most prevalently used doc review platform. iConect is not as convenient and the overall look for the software is outdated. I hope they update and become more marketable.

Vendor Response

Hi Christine, Thank you for your feedback! We have recently introduced our iCONECT v10 which we integrated a new look and faster UX design. We urge you to give it a look! https://www.iconect.com/ Thanks! iCONECT

Replied April 2020

Read More

Sid N.

Verified reviewer

Used daily for more than 2 years

Reviewed April 2018

A great linear review platform, supported by caring experts who really know the product.

4

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

3

Functionality

Pros:

Easy transition for users migrating from other platforms. Quick database setup, improving our time to deliver to the end user. Clever integrations that save labor.

Cons:

Traincar style UI confuses some end users, especially older end users. The next, next, next UI should be optional. The dashboard is nice, but many users dont use it at all. Would be a better UIX if folks could choose to move right into the review, rather than being gated by other features.

Read More

KH

Kate H.

Used daily for more than 2 years

Reviewed April 2018

Xera is easy. Creating searches makes sense. Reviewing and tagging docs is quick.

4

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Flexibility. Different levels of access for users limits fields, documents (or groups of documents), or tags. Coding as simple or complex as my users require. Paralegals can do the work they need to do, mass coding, setting up binders, without needing admin access.

Cons:

High page count PDFs. Viewing these can be slower and navigating to the page with search hits is cumbersome, though the file could be downloaded. I don't think this is a fault with Xera so much as a hassle in general.

Read More

JZ

Jorge Z.

Legal Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

iCONECT Xera is a solid and reliable review platform paired with first class support.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The learning curve to teach new users is way smaller than most other competing products. As an administrator and trainer I need to be able to get a user up and running very quickly, and iCONECT Xera offers that.

Cons:

The platform lacks a proper native file ingestion feature. Adding this feature with additional metadata extraction functionality is a next logical step.

Read More

PZ

Patti Z.

Legal Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed April 2018

It's uncomplicated while still having full functionality.

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to use analytics. Custom search builder is one, if not the best in any review platform I have seen.

Cons:

No search term hit reporting. It also needs better reporting for managing document reviews, Finding out who tagged a document is way too complicated.

Read More

GM

Gavin M.

Legal Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2018

Responsive company and the product is still being improved.

5

Revenue

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

End user ease of use. There is no learning curve for users. The software is still being improved. Rubs on simple affordable hardware.

Cons:

Not full featured. It is missing a few key ediscovery requirements to make it our only ediscovery tool.

Read More

PM

Patricia M.

Used daily for more than 2 years

Review source

Reviewed April 2018

Our firm has used iConectXera for almost 7 years. The customer service is outstanding.

4

Ratings Breakdown

4

Ease of use

3

Value for money

5

Customer support

3

Functionality

Pros:

The security and customization is nice. Templates have been developed for ease in creating databases

Cons:

Productions could be faster. Analytics and predictive review (especially email threading) could work better

Read More

EE

Erin E.

Legal Services

Used unspecified for unspecified

Review source

Reviewed January 2017

Good product, fair pricing, helpful people

5

My firm trialed this software through ILS and once we got used to how it works we found its features valuable and impressive. ILS was very helpful. The project for which we were reviewing the software got canceled, so we no longer needed to select an e-discovery software vendor. But I recommend looking into ILS and iCONNECT xera for your e-discovery needs.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Impressive charts and graphs created instantly.

Cons:

A little tricky to use at first, but once you know what you are doing it makes sense.

Read More

Showing 1 - 10 of 10 Reviews

[See All Reviews](https://www.softwareadvice.com/legal/iconect-xera-profile/reviews/)

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