I have had a very positive experience working with the Lexbe eDiscovery Platform and their employees

The software is very helpful in making Discovery easy for processing, review and production. It allows me to easily handle most jobs individually with the option of offering services to assist on larger or more difficult cases.

Pros

Some of the great advantages of using Lexbe include vast data types supported, multiple options for data processing and production, and a user friendly interface allowing for easy document review. Lexbe offers amazing customer support including training and monthly webinars as well as a very knowledgeable staff that goes out of the way to meet your firm's needs. They also offer great rates to be flexible with your firms storage needs and no additional charges for uploading and other common fees that you would incur if using a competitors platform.

Cons

Depending on site traffic, data formats, and file sizes sometimes the data processing can be slightly time consuming for uploading collections or downloading productions. However, this is the case with any program and the Lexbe support experts are very helpful in moving the process along.

Fantastic for organizing, analyzing, and sharing documents

Pros

The automatic OCR function, which makes high volumes of documents easily searchable, coupled with the degree of customization for tagging and the ease of sharing cloud-hosted documents among team members makes Lexbe a stellar tool for analyzing, organizing, and collaborating on case document collections, no matter how vast the universe of documents.

Cons

The production features could be improved. Namely, the privilege marking, placeholder production when encountering incompatible document formats or otherwise problematic files, and the length of time it takes for the system to process and Bates stamp a production can be frustrating, time consuming, and occasionally lead to discovery disputes between parties.

Non-User Friendly and Not Worth the Cost

This software was not practical or user friendly for a law firm. It made the discovery process much more complex than it should have been for production of 50,000 documents. Additionally, we were charged an hourly rate for support (with no disclosure of the fees) when we needed help correcting issues the software created.

Pros

The best thing about this software was the demonstration during the sales pitch, which made it seem like an incredible software which would be highly user friendly and beneficial to my clients and practice.

Cons

* Review of documents did not flow smoothly - lots of time scrolling and clicking to review * For production it forced us to produce the native PDF as well as the bates numbered PDF (confusing for counsel and duplicative) * On PST files, attachments were loaded into the bates numbered documents as "placeholders" leaving opposing counsel to guess which native email each bates numbered email went to in order to locate the attachments. * Opposing counsel could not open the files from the production links

I use Lexbe mostly for producing discovery; despite some hangups, it makes my job a lot easier

Pros

Simple, easy to use interface, especially since latest update Document production & bates stamping quick and easy

Cons

Search functionality is imprecise: occasionally returns false positives Batch document uploading can be a headache, esp. if produced outside of Lexbe; often has to be handled by Technical Services (who are always helpful)

I like that the program processes the data at a rapid pace.

Pros

I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts!

Cons

Too many clicks in the document review process. The way the platform looks now is not appealing to the eye.