Lexbe eDiscovery Platform
Lexbe eDiscovery Platform
About Lexbe eDiscovery Platform
Lexbe eDiscovery Platform Pricing
Lexbe offers pricing that is flexible and based on how you like to do business. Lexbe offers a month-to-month flex plan, which requires no extended commitment starting at $15 per GB. Lexbe also offers discounted subscription plans based on the number of GBs and the length of term. Subscription pricing starts at $5 per GB per month. In addition, Lexbe offers ingestion-based pricing plans. Users can create as many cases as they need, and have as many users as they wish, for no additional cost. Users pay only for the data they host.
Starting price:
$100.00 per month
Free trial:
Available
Free version:
Not Available

Showing 1 - 5 of 21 reviews
Patrick
Verified reviewer
Company size: 51-200 employees
Industry: Law Practice
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
December 2017
I have had a very positive experience working with the Lexbe eDiscovery Platform and their employees
The software is very helpful in making Discovery easy for processing, review and production. It allows me to easily handle most jobs individually with the option of offering services to assist on larger or more difficult cases.
Pros
Some of the great advantages of using Lexbe include vast data types supported, multiple options for data processing and production, and a user friendly interface allowing for easy document review. Lexbe offers amazing customer support including training and monthly webinars as well as a very knowledgeable staff that goes out of the way to meet your firm's needs. They also offer great rates to be flexible with your firms storage needs and no additional charges for uploading and other common fees that you would incur if using a competitors platform.
Cons
Depending on site traffic, data formats, and file sizes sometimes the data processing can be slightly time consuming for uploading collections or downloading productions. However, this is the case with any program and the Lexbe support experts are very helpful in moving the process along.
Response from Lexbe
Patrick, thank you for feedback and the review. As you stated, upload and download speeds can depend on file size and type, and I'm glad we have been able to move the process along for you in the past. We encourage clients to reach out to our Professional Services staff when a rush job is needed as they can monitor progress from the beginning and intervene as needed.
Replied February 2019
Earl
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
February 2018
Fantastic for organizing, analyzing, and sharing documents
Pros
The automatic OCR function, which makes high volumes of documents easily searchable, coupled with the degree of customization for tagging and the ease of sharing cloud-hosted documents among team members makes Lexbe a stellar tool for analyzing, organizing, and collaborating on case document collections, no matter how vast the universe of documents.
Cons
The production features could be improved. Namely, the privilege marking, placeholder production when encountering incompatible document formats or otherwise problematic files, and the length of time it takes for the system to process and Bates stamp a production can be frustrating, time consuming, and occasionally lead to discovery disputes between parties.
Response from Lexbe
Earl, thank you for the review and feedback. We take client feedback very serious and are constantly implementing changes to improve the Lexbe eDiscovery Platform. The time it takes for a production to run can vary depending on file size and type. Our target is for all producitons to run with one business day and the vast majority run in that time frame. When possible, we encourage planning to run a production a few days before the deadline to allow time in the event unforseen issues arise. With that said, we also understand time is of the essance and encourage clients to reach out to our Professional Services staff when a rush job arises so that they can monitor progress from the beginning and intervene as needed. Production placeholders do occur at times when a file cannot be auto-converted, but the original version of the document is provided in the Originals folder as supplement and that will typically fulfill discovery needs. Please let us know if you run into this again.
Replied February 2019
Anonymous
Company size: 11-50 employees
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
October 2019
Non-User Friendly and Not Worth the Cost
This software was not practical or user friendly for a law firm. It made the discovery process much more complex than it should have been for production of 50,000 documents. Additionally, we were charged an hourly rate for support (with no disclosure of the fees) when we needed help correcting issues the software created.
Pros
The best thing about this software was the demonstration during the sales pitch, which made it seem like an incredible software which would be highly user friendly and beneficial to my clients and practice.
Cons
* Review of documents did not flow smoothly - lots of time scrolling and clicking to review * For production it forced us to produce the native PDF as well as the bates numbered PDF (confusing for counsel and duplicative) * On PST files, attachments were loaded into the bates numbered documents as "placeholders" leaving opposing counsel to guess which native email each bates numbered email went to in order to locate the attachments. * Opposing counsel could not open the files from the production links
Connor
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
FUNCTIONALITY
4
February 2018
I use Lexbe mostly for producing discovery; despite some hangups, it makes my job a lot easier
Pros
Simple, easy to use interface, especially since latest update Document production & bates stamping quick and easy
Cons
Search functionality is imprecise: occasionally returns false positives Batch document uploading can be a headache, esp. if produced outside of Lexbe; often has to be handled by Technical Services (who are always helpful)
Response from Lexbe
Connor, thanks for the review. We highly encourage that you report false positive search hits to our Professional Services (PS) department. Providing an example document and search term where this happened allows them to attempt to replicate the behavior and report it directly to the software department for investigation. Alternatively, the Lexbe eDiscovery Platform does have multiple search options so the PS staff will also be able to advise if the correct option was selected. Uploading productions with corresponding loadfiles is an indepth process. It can techinically be done DIY and with intermediate excel skills, but our Professional Services staff is very experienced in this process and can upload the productions fast and accurate, not to mention for free if you are on a Subscription Plan. It is our understanding that most platforms require vendor intervention for these production uploads.
Replied February 2019
Jessica
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
February 2018
I like that the program processes the data at a rapid pace.
Pros
I like that the program processes the data at a rapid pace while grouping emails and attachments together. It makes reviewing documents easier with many shortcuts!
Cons
Too many clicks in the document review process. The way the platform looks now is not appealing to the eye.
Response from Lexbe
Jessica, thanks for the review. We are always making updates to our platform in terms of functionality and aesthetics. Our main goal is to make the Lexbe eDiscovery Platform as user-friendly as possible for our clients. We strongly encourage clients to reach out to our Professional Services staff with questions, concerns and suggestions. When suggestions are made by clients, our PS staff files a feature request internally with our software department who then prioritizes the updates for future releases.
Replied February 2019