All Lighthouse Spectra Reviews

1-12 of 12 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Anonymous

51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Best way to use Relativity on a small project

We use it mainly for fast-burn ECA reviews and small projects that only require a quick email review.

PROS

Fast and easy setup, DIY for everything but with a fantastic, responsive support team available to handle anything out of our comfort zone. Ability to do nearly any admin task ourselves is key.

CONS

No complaints or issues, and any time we have any issues or questions, the Spectra support team always has a quick and good answer.

Reason for choosing Lighthouse Spectra

Self-administration and cost for smaller projects (which, if and when they become large projects, are easily migrated to full service).

Joseph

Higher Education, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Lighthouse Spectra is Critical to our Litigation Operations

The support team has made my overall experience with Lighthouse Spectra better than I ever could have imagined. They are fast to respond, and help me solve problems as they arise even with a tight deadline. The support team are extremely kind and are one of the primary reasons my firm will stick with Lighthouse Spectra.

PROS

Lighthouse Spectra makes our litigation and eDiscovery work so much easier. The interface is slick and easy to process documents into Relativity. It allows my small firm to go toe-to-toe against much larger firms.

CONS

It is an extremely complex application. There is a steep learning curve and it can be challenging to learn as your going.

Reason for choosing Lighthouse Spectra

Lighthouse Spectra provided the most full featured product at the best price.

Dennis

Law Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

New to Lighthouse Spectra and Relativity

Overall Lighthouse Spectra is very good. Customer service has been excellent and I like the ability to easily upload productions myself

PROS

I like the keyword search capabilities, the save search feature, including editing and copying saved searches, and ease to batch export documents to PDF

CONS

Unlike concordance, where the metadata and extracted text could be seen along with the list of documents that responded to a search or tag, one must click on and enter each document to see the metadata and text. Also, search history is not easily available

Reasons for switching to Lighthouse Spectra

Thomson Reuters discontinued the service

Adam

Law Practice, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Spectra Review

PROS

The product requires zero infrastructure investment from our firm. The ability to get up and running quickly on any matter is beneficial. The customer support team is top-notch and shows that they truly want to help the client.

CONS

I would like a billing module built in to the software so that it doesn't require interaction with the Lighthouse team each month. The import/export feature needs to be fine tuned to handle larger exports more efficiently.

Reason for choosing Lighthouse Spectra

We were excited to be involved in the early stages and development of the software. Many things that were requested to be included by our firm are now important parts of the software.

Brett

Legal Services, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Brett Roman (Goulston Review)

Working with the forensics team has been incredibly helpful to learn more about the collection from particular data sources. [SENSITIVE CONTENT] was tremendously helpful with that request and guiding us along the way. [SENSITIVE CONTENT] has been tremendously helpful in providing production support. That's a few names to acknowledge along the list of employees who we interact with daily that have been incredibly helpful in educating, problem solving, troubleshooting and in general great working relationships with employees from Lighthouse Spectra.

PROS

Easy to integrate and use independently, but also have a great team of PM's on the full service side that are great to work with and make our lives easier to handle multiple requests at the same time.

CONS

I currently do not have any issues with the software that are noteworthy at this time.

Reason for choosing Lighthouse Spectra

Price point and easy interface regarding management of discovery on backend and frontend for attorney use.

Melinda

Legal Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Excellent Product for eDiscovery!

If we hit a bump in the road, Lighthouse is fabulous as far as getting us through the bumps. They quickly step in and help.

PROS

Once you learn the software, it will definitely do the job of helping you with your eDiscovery needs.

CONS

Similar to any document review platform, it takes a while to learn the process but way easier than some of the other software I have used, like Summation.

Mary

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Functional, reliable product

PROS

We could not manage our documents without this software! Uploading documents is easy and we are able to tailor the program to our needs.

CONS

There are some challenges with uploading large PST files, but Lighthouse Spectra is available to assist with this.

Colin

Law Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Product Review

Great experience with good sales and support teams;

PROS

Ease of processing data and visibility into admin features;

CONS

Sending REL links to colleagues who aren't already logged via Spectra;

Louise

Government Administration, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Review of Lighthouse Spectra

We have had a great experience with Lighthouse Spectra. The customer service provided by Lighthouse is fantastic. They are very responsive, helpful, and knowledgeable about their products. Use of this product has saved us an enormous amount of time and has increased our accuracy in reviewing documents.

PROS

It allows us to quickly review large volumes of electronic documents for documents that are responsive to eDiscovery or Public Records Act requests.

CONS

I'm not familiar enough with features that could be used in this type of software to identify what might be missing or more useful with Lighthouse Spectra.

Rachiyta

Oil & Energy, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Great Product overall, easy to use and timely support

Overall experience has been great

PROS

product was easy to use. Would work well with relativity and customer support was timely.

CONS

Some basic features were missing, needed improvement in some features like adding deactivated users

Tsui Ming

Law Practice, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Great platform, but a steep learning curve if you're starting from zero

Great. I actually do like working in Relativity.

PROS

The tech support is very good. They are very responsive and patient. I appreciate that they'll set up video calls to help explain and work through issues. There is a steep learning curve if you're starting from zero, but it all does start to make sense once more familiarity is established.

CONS

Maybe an undo button and integration with Slack.

Reason for choosing Lighthouse Spectra

The ability to produce documents on our own.

Alison

Law Practice, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed July 2022

Lighthouse Spectra

My overall experience with Lighthouse Spectra was positive.

PROS

Being able to search documents and produce documents according to the parameters I set.

CONS

I have difficulty deduplicating emails, even after applying Brainspace. Building a search also could be easier.

Showing 1 - 12 of 12 Reviews