About Nextpoint

Nextpoint is a cloud-based eDiscovery platform that enables legal organizations to review documents, find information, filter data and streamline legal documentation. The solution creates a central repository to search and review legal documents.

Modules and key features include topic clustering, full-text extraction, drag-and-drop document upload, evidence exchange and search. A key feature of Nextpoint is to extract and analyze documents that enable lawyers to create courtroom presentations.

Nextpoint’s drag-and-drop functionality enables law professionals to upload documents for review. Further, the solution automates extraction of metadata and deduplicate documents. It also enables lawyers to share documents with peer...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

191 Reviews of Nextpoint

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(72)

72

4 stars

(67)

67

3 stars

(9)

9

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 191 results

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

December 2018

Great legal support software

Pros

What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.

Cons

It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.

October 2019

User Profile Picture

Susan from Carson Law Group, PLLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2019

Processing Big Data Made Easier

We have experienced wonderful customer service with NextPoint, and are constantly in touch with our representative (or she frequently checks in with us to hear how things are going). The service and support is much different from our previous product, where it was very difficult to speak with our representative or receive help as needed. Our team has been glad to grow with NextPoint, even though many other ESI providers often contact us.

Pros

We like that we have the ability to load, organize, and sort large amounts of data. This is our second ESI software to work with, and it is much more robust in its capabilities with managing data. It has the ability for trial presentation which essentially combines two products into one, and saves our smaller, boutique firm from needing to purchase multiple types of software for various legal tasks.

Cons

The ability to process some Auto Cad files without customer support. As we mainly handle construction law matters, we work with multiple AutoCad files. We need the ability to process them independently and efficiently.

Reasons for Choosing Nextpoint

The pricing was much more in line for us as a smaller firm.

Reasons for Switching to Nextpoint

Lexbe did not offer all of the capability that we needed. Furthermore, the customer service was quite lacking.

March 2021

Brett from Foley & Mansfield

Company Size: 201-500 employees

Industry: Law Practice

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

March 2021

Next Point

It's been good though frustrating at times.

Pros

It's fast. The process is usually very quick which is a huge bonus for us. The main database we use has about half a million documents, even more pages, and the database can give us results quickly. In addition, there are filter features allowing us to presort information that can be quite helpful for abbreviating searches.

Cons

It's not necessarily accurate. We rely on coding in particular to find out whether a document is relevent or not. OCR isn't nearly as useful given the documents we have are historical and some hand written. The OCR confuses words and phrases sometimes. Also, I don't like the Boolean searches. There are times when the word 'and' or an ampersand is in the name of a company and there is no good way to add that to Boolean searches making them worthless.

Reasons for Switching to Nextpoint

I don't know. The old product was no longer supported and so our tech department picked this product.

March 2021

Kellie from Arthur Chapman

Company Size: 51-200 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

March 2021

Great eDiscovery tool for learning how to work in eDiscovery

We have worked with great people from all levels at Nextpoint. Very approachable and responsive.

Pros

We don't have a lot of cases that require eDiscovery, but we've noted a definite uptick in the need. I'm only a couple months into using this product and am the administrator. I had very little experience with other platforms run by third-party vendors. What drew us to NextPoint was the ability to manage our matters on our own, which we didn't have when working with vendors. I like how easy it is to set up matters and to customize to each matter's needs. Support is great to work with. I like the Advanced search feature for my new users, it helps them learn how to build searches until they get used to working directly in the search bar. Categories are a nice feature for grouping like items. The new load mapping for load files is great!

Cons

Articles in your support center need to be updated. There were many that reference the same types of information, but are different from what the features include now and can contradict information or lead a user to utilize the steps, only to find a process was updated. I've also run into help articles that link to more information and the links no longer work or direct to "page not found" even in some of your more recent articles.

Reasons for Choosing Nextpoint

Cost structure, web-based platform, platform layout, ease of customizing to our needs

September 2019

Mark from Kotz Sangster Wysocki P.C.

Company Size: 11-50 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

September 2019

Best-in-Class Client Service, Very Effective Tool, Affordable/Viable Cost

My experience with Nextpoint has been a tremendous one. Before I entered the law, I worked in sales/service in multiple positions within the banking/financial and professional sports industries, which gives me a different vantage than perhaps most attorneys who went straight to law school after college and their entire career is comprised of legal/lawyer work. It is from that vantage I truly appreciate the warm, friendly, and accommodating personality/culture of Nextpoint. And my primary point-of-contact over at Nextpoint, the rep, is in every sense of the word magnificent. She's consistently tuned in and makes you, as a client, feel your needs are at the top of her list. But not only is she attentive and timely, she goes above and beyond the call of duty and delivers high-quality service to help you better understand and learn how to use all of Nextpoint's many tools. The others on her team embody this same client-focused drive and it really shows you "who" Nextpoint is. They are a great company with the right product/tools, but better yet, the right mindset. They are a pleasure to work with, and blow all the other e-Discovery companies my mailboxes are littered with e-mails and voicemails from. If I could give other litigators a point of advice: Forget the AONs, Relativity, etc., and get to know Nextpoint.

Pros

Nextpoint's software is highly intuitive, and it's easy to use. I'm an attorney without an "IT" background, but acclimating to Nextpoint really was seamless. I most appreciate the simple way a non-tech person like myself can execute comprehensive, extensive document reviews, and effectively make document productions.

Cons

There are certain tools/features Nextpoint should implement: - Nextpoint needs to roll out better sub-foldering options/features in the Review space (especially given batching limitations) to help simplify things from an organizational standpoint both on document reviews and throughout case workup. This *has* to happen. - Nextpoint should implement tracking features to allow lead counsel to measure a document review team's pace (necessary on large document reviews, and has been available on Relativity for some time). - It's difficult to tell how effective the de-duplication tool is really working. I've lately suspected this could use some re-vamping.

Reasons for Choosing Nextpoint

Because Nextpoint offered just about the same level of tools/tech as Relativity did but for a better price and with better client service.

Reasons for Switching to Nextpoint

Because Nextpoint offered just about the same level of tools/tech as Relativity did but for a better price and with better client service.