Nextpoint is a cloud-based eDiscovery platform that enables legal organizations to review documents, find information, filter data and streamline legal documentation. The solution creates a central repository to search and review legal documents.

Modules and key features include topic clustering, full-text extraction, drag-and-drop document upload, evidence exchange and search. A key feature of Nextpoint is to extract and analyze documents that enable lawyers to create courtroom presentations.

Nextpoint’s drag-and-drop functionality enables law professionals to upload documents for review. Further, the solution automates extraction of metadata and deduplicate documents. It also enables lawyers to share documents with peers, clients and judges.

Nextpoint can be accessed from any mobile device that includes smartphones, laptops and tablets. Support is provided through an online portal, email and phone.



105 Reviews of Nextpoint

Overall rating

4.48 / 5 stars

Filters:

Showing 1 - 20 of 105 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

GREAT FOR LAWYERS

Use it if you are a lawyer!

Pros

THIS SOFTWARE IS VERY USEFUL FOR LAWYERS. iT ALLOWS YOU TO KEEP TRACK AND TO UPLOAD DOCUMENTS AND ATTACHMENTS OF YOUR CASES SO EVERYONE IN YOUR TEAM CAN SEE IT. ALSO, IT HAS A FEATURE TO REVIEW THE CASES YOU ARE MANAGING WHICH CAN BE HELPFUL FOR OTHER MEMBERS OF YOUR TEAM. I BELIEVE IT IS A GREAT TOOL TO HAVE IN OUR LAW FIRM.

Cons

It is not very friendly for everyone on our team. But like everything in life, it only requires practice to get to know how to use it.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Great legal support software

Pros

What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.

Cons

It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.

October 2018

Michael from Vogrin & Frimet

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Nextpoint

We are a boutique firm and handle a limited number of matters in litigation. However, when we do there is always a large number of documents. Nextpoint was one of the first programs compatible with Mac so we signed on with them. Over the years the costs become excessive. We have tried to work with them, but their contracts are never quite what they say they are going to charge us.

Pros

It is helpful in searching large productions and organizing voluminous documents.

Cons

It can be very expensive and the fees mount up quickly.

April 2018

Rachel from Legal Services

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Functionality

4 of 5

April 2018

Simple access to deposition transcripts and exhibits.

Pros

The layout is simple and it is easy to access documents per subject/deponent. The documents are also easy to download.

Cons

Logging into your account usually requires entry of a verification code after entry of your password.

February 2018

Jason from Lattimore Law

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

I was very pleased by the power of the Nextpoint platform. It's a great product.

I had a case with significant document processing and review needs. Nextpoint did everything I needed it to do.

Pros

The software was easy to use and flexible enough to adapt to the needs of my specific case. The pricing was also very reasonable.

October 2017

Chantel from ASWB Law

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Incredible eDiscovery software!

Saving time with review, fast cloud-based action!

Pros

Very user friendly compared to other platforms that I have used previously. The customer support is by far the best I've ever had! Cloud-based makes this platform so easy to use while out of the office!

Cons

I would prefer all emails automatically attach the attachment when editing in a Bulk Action. I think that should be the standard setting as opposed to having to click Grouped by email family, including related documents and then clicking Email-Family (Emails and attachments).

August 2017

Lauren from Harris, Finley & Bogle, P.C.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

3 of 5

August 2017

Excellent customer service! Always eager to help teach you. Organizes in a somewhat efficient manner

Pros

The customer service is by far the best part. No matter what the problem, they either have the solution or they will figure it out and get back to you quickly. No stone left unturned. The tags you can create while reviewing documents help to go back later and process the documents in a much more organized fashion versus just reviewing manually.

Cons

Excel spreadsheets cannot be viewed in the program. It'll just provide a link to the spreadsheet outside of Nextpoint. At that rate, you might as well save the money and not import into Nextpoint.

July 2017

Michelle from Pearson Bitman

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

July 2017

Easy to use

Pros

Nextpoint is an efficient way to gather all documents in one software. It was easy to use and a great tool for discovery needs.

Cons

Nextpoint is not always user friendly. The keyword searches does not always produce all the required documents.

Response from Nextpoint of Nextpoint

Replied July 2017

Michelle, Thanks for the review! We are always happy to listen to constructive feedback from our users. Nextpoint's advanced search "wizard" can help you build the perfect syntax for quickly narrowing down results. You can also save your searches with one click. We are always happy to jump on a call with you for a quick search training if you need more help, and there are great search tips on our support site here: http://support.nextpoint.com/hc/en-us/articles/205952436-Searching-Tips-FAQ-s#advanced.

July 2017

Kate from Winston & Strawn LLP

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2017

Great

Pros

Easy to use--I like the functionality. I thought the deps were organized easily. I love the advanced search feature.

Cons

Needs work for dep designations--need functionality for courts that do not allow color filing. This was an issue in our trial.

July 2017

Alyssa from Shows, Cali & Walsh, LLP

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

July 2017

Very easy to use

Pros

The vast amount of capabilities available to me. I love being able to do everything I need to do on one site.

Cons

Sometimes the website runs very slow and it take 20 minutes for a small batch of documents to process.

July 2017

Michael from Vogrin & Frimet, LLP

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2017

Tremendous asset in document management for litigation.

Allows me to be more efficient as a litigator.

Pros

The best part is the ability to search for terms. It allows me to easily and quickly find and utilize relevant documents out of a massive production.

Cons

At times it can be a bit unwieldy and you really need to practice and build a knack in setting up folders.

June 2017

Josie from Pearson Bitman LLP

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Love it! Great customer service and super user friendly.

This software makes ediscovery review a breeze.

Pros

After searching for months for an affordable and easy to use software, Nextpoint was definitely the winner! The software can either be handled by your in-house IT or by Nextpoint. They offer extensive training, but if you have any questions Nextpoint's customer service is astounding. This software has definitely made discovery review less tedious.

June 2017

Amy from Sherrard Roe Voigt & Harbison

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

User friendly, easy to search

Pros

Searchability and the ability to categorize documents using folders. That's very helpful for a larger case.

Cons

Trouble rotating documents or breaking up documents in a logical way. Have not found an effective way to delete duplicates.

June 2017

Audrey from O'Toole McLaughlin Dooley & Pecora

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

Overall a great experience.

Pros

The software is very easy to use and accessible anywhere. Substantial documents production are easily handled and well organized

Cons

The cost can be high since not all clients will agree to pay for the service. The inability to upload more than just one file at a time is also problematic.

June 2017

Luis from RLM

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Not bad but needs improvement with directories

Pros

Video testimonials linked, it is a good way to see or find testimonials scripts and watch the videos

Cons

Share folders, I don't like the way share group in folders sometimes is hard to find where to upload or download the files

June 2017

Courtney from Dashiell Law Offices, LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

We have only used Nextpoint for review, not trial prep. So far, it has met all our needs.

We absolutely needed a eDiscovery search platform for one of our larger cases. All the other eDiscovery platform providers were far to expensive for us and our clients. We needed to be able to review enormous amounts of data, and we are able to do so. We are very satisfied.

Pros

The customer support is highly responsive and excellent, as is the value. Nextpoint is geared to meet the needs of a small firm like ours.

Cons

Some of the search features are not intuitive, but I also get fast answers. The highlighting color system does not seem to have enough bright colors for my taste, but I may not have figured out how to maximize the use of that feature. Overall it is very easy to learn.

June 2017

Michael from Jones Day

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2017

NextPoint is easy to use.

Pros

I like the color coded designations and the ease with which you can label new designations. Courts have found it very easy to follow along.

Cons

Sometimes making specific line edits within a designation can be challenging. Rather than adjusting the whole set of a designation, it would be great to be able to deselect a line or two (subset) of a designation.

June 2017

Amanda from Morgan & Morgan

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Great Experience! Easy to navigate with over thousands of documents in one case.

Pros

Document review and navigation. It is really easy to navigate around to go through more than a thousand of documents.

Cons

I was only a user and I just uploaded documents and reviewed them. I don't have a con because I don't use it that much.

June 2017

Denise from Laner Muchin

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

4 of 5

June 2017

First time assistance was great. Next 2 times never got a call back or problem resolved.

Easier file management than my excel spreadsheets!

Pros

Less difficult to use than Concordance, Summation or Lexis software. Ability to "share" comments and markups between users. Functions as a "one stop shop" for document management once you get used to the software.

Cons

PDfs need to be downloaded separately for database, issue with saving pleadings to database. Not always intuitive.

June 2017

Blair from Harris, Finley & Bogle, P.C.

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

June 2017

Nextpoint is very helpful and amenable to feature requests

Streamlined doc review. Cloud-based so I can use it anywhere.

Pros

Nextpoint review is an excellent doc review software, especially when you have a case with tens or hundreds of thousands of documents. The folks at Nextpoint are super amenable to feature requests and hearing from attorneys on what they can improve on; most importantly, they actually listen and make the features or improvements where they can.

Cons

Nextpoint is in its (relative) infancy so there are a few kinks and features that can be improved on. But as mentioned in "Pros," they are great at listening to requests and comments about how to improve they software and quickly work to implement changes.