Nextpoint software


102 reviews(4.5/5)
102 reviews(4.5/5)

Nextpoint is a cloud-based eDiscovery platform that enables legal organizations to review documents, find information, filter data and streamline legal documentation. The solution creates a central repository to search and review legal documents.

Modules and key features include topic clustering, full-text extraction, drag-and-drop document upload, evidence exchange and search. A key feature of Nextpoint is to extract and analyze documents that enable lawyers to create courtroom presentations.

Nextpoint’s drag-and-drop functionality enables law professionals to upload documents for review. Further, the solution automates extraction of metadata and deduplicate documents. It also enables lawyers to share documents with peers, clients and judges.

Nextpoint can be accessed from any mobile device that includes smartphones, laptops and tablets. Support is provided through an online portal, email and phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

102 Reviews of Nextpoint

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  • Rachel from Legal Services

    Specialty: Legal teams

    Number of employees: 11-50 employees

    April 2018

    Simple access to deposition transcripts and exhibits.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The layout is simple and it is easy to access documents per subject/deponent. The documents are also easy to download.

    Cons

    Logging into your account usually requires entry of a verification code after entry of your password.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Jason from Lattimore Law

    Number of employees: 1 employee

    February 2018

    I was very pleased by the power of the Nextpoint platform. It's a great product.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I had a case with significant document processing and review needs. Nextpoint did everything I needed it to do.

    Pros

    The software was easy to use and flexible enough to adapt to the needs of my specific case. The pricing was also very reasonable.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Chantel from ASWB Law

    Number of employees: 11-50 employees

    October 2017

    Incredible eDiscovery software!

    Ease-of-use
    Functionality
    Quality
    Support

    Saving time with review, fast cloud-based action!

    Pros

    Very user friendly compared to other platforms that I have used previously. The customer support is by far the best I've ever had! Cloud-based makes this platform so easy to use while out of the office!

    Cons

    I would prefer all emails automatically attach the attachment when editing in a Bulk Action. I think that should be the standard setting as opposed to having to click Grouped by email family, including related documents and then clicking Email-Family (Emails and attachments).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lauren from Harris, Finley & Bogle, P.C.

    Number of employees: 51-200 employees

    August 2017

    Excellent customer service! Always eager to help teach you. Organizes in a somewhat efficient manner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The customer service is by far the best part. No matter what the problem, they either have the solution or they will figure it out and get back to you quickly. No stone left unturned. The tags you can create while reviewing documents help to go back later and process the documents in a much more organized fashion versus just reviewing manually.

    Cons

    Excel spreadsheets cannot be viewed in the program. It'll just provide a link to the spreadsheet outside of Nextpoint. At that rate, you might as well save the money and not import into Nextpoint.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Michelle from Pearson Bitman

    July 2017

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Nextpoint is an efficient way to gather all documents in one software. It was easy to use and a great tool for discovery needs.

    Cons

    Nextpoint is not always user friendly. The keyword searches does not always produce all the required documents.

    Review Source: Capterra

    Response: Nextpoint, Nextpoint

    July 2017

    Michelle, Thanks for the review! We are always happy to listen to constructive feedback from our users. Nextpoint's advanced search "wizard" can help you build the perfect syntax for quickly narrowing down results. You can also save your searches with one click. We are always happy to jump on a call with you for a quick search training if you need more help, and there are great search tips on our support site here: http://support.nextpoint.com/hc/en-us/articles/205952436-Searching-Tips-FAQ-s#advanced.

  • Kate from Winston & Strawn LLP

    Number of employees: 501-1,000 employees

    July 2017

    Great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use--I like the functionality. I thought the deps were organized easily. I love the advanced search feature.

    Cons

    Needs work for dep designations--need functionality for courts that do not allow color filing. This was an issue in our trial.

    Review Source: Capterra
  • Alyssa from Shows, Cali & Walsh, LLP

    July 2017

    Very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The vast amount of capabilities available to me. I love being able to do everything I need to do on one site.

    Cons

    Sometimes the website runs very slow and it take 20 minutes for a small batch of documents to process.

    Review Source: Capterra
  • Michael from Vogrin & Frimet, LLP

    Number of employees: 2-10 employees

    July 2017

    Tremendous asset in document management for litigation.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Allows me to be more efficient as a litigator.

    Pros

    The best part is the ability to search for terms. It allows me to easily and quickly find and utilize relevant documents out of a massive production.

    Cons

    At times it can be a bit unwieldy and you really need to practice and build a knack in setting up folders.

    Review Source: Capterra
  • Josie from Pearson Bitman LLP

    Number of employees: 11-50 employees

    June 2017

    Love it! Great customer service and super user friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This software makes ediscovery review a breeze.

    Pros

    After searching for months for an affordable and easy to use software, Nextpoint was definitely the winner! The software can either be handled by your in-house IT or by Nextpoint. They offer extensive training, but if you have any questions Nextpoint's customer service is astounding. This software has definitely made discovery review less tedious.

    Review Source: Capterra
  • Amy from Sherrard Roe Voigt & Harbison

    June 2017

    User friendly, easy to search

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Searchability and the ability to categorize documents using folders. That's very helpful for a larger case.

    Cons

    Trouble rotating documents or breaking up documents in a logical way. Have not found an effective way to delete duplicates.

    Review Source: Capterra
  • Audrey from O'Toole McLaughlin Dooley & Pecora

    Number of employees: 11-50 employees

    June 2017

    Overall a great experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very easy to use and accessible anywhere. Substantial documents production are easily handled and well organized

    Cons

    The cost can be high since not all clients will agree to pay for the service. The inability to upload more than just one file at a time is also problematic.

    Review Source: Capterra
  • Luis from RLM

    Number of employees: 51-200 employees

    June 2017

    Not bad but needs improvement with directories

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Video testimonials linked, it is a good way to see or find testimonials scripts and watch the videos

    Cons

    Share folders, I don't like the way share group in folders sometimes is hard to find where to upload or download the files

    Review Source: Capterra
  • Courtney from Dashiell Law Offices, LLC

    Number of employees: 2-10 employees

    June 2017

    We have only used Nextpoint for review, not trial prep. So far, it has met all our needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We absolutely needed a eDiscovery search platform for one of our larger cases. All the other eDiscovery platform providers were far to expensive for us and our clients. We needed to be able to review enormous amounts of data, and we are able to do so. We are very satisfied.

    Pros

    The customer support is highly responsive and excellent, as is the value. Nextpoint is geared to meet the needs of a small firm like ours.

    Cons

    Some of the search features are not intuitive, but I also get fast answers. The highlighting color system does not seem to have enough bright colors for my taste, but I may not have figured out how to maximize the use of that feature. Overall it is very easy to learn.

    Review Source: Capterra
  • Michael from Jones Day

    June 2017

    NextPoint is easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the color coded designations and the ease with which you can label new designations. Courts have found it very easy to follow along.

    Cons

    Sometimes making specific line edits within a designation can be challenging. Rather than adjusting the whole set of a designation, it would be great to be able to deselect a line or two (subset) of a designation.

    Review Source: Capterra
  • Amanda from Morgan & Morgan

    June 2017

    Great Experience! Easy to navigate with over thousands of documents in one case.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Document review and navigation. It is really easy to navigate around to go through more than a thousand of documents.

    Cons

    I was only a user and I just uploaded documents and reviewed them. I don't have a con because I don't use it that much.

    Review Source: Capterra
  • Denise from Laner Muchin

    Number of employees: 51-200 employees

    June 2017

    First time assistance was great. Next 2 times never got a call back or problem resolved.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easier file management than my excel spreadsheets!

    Pros

    Less difficult to use than Concordance, Summation or Lexis software. Ability to "share" comments and markups between users. Functions as a "one stop shop" for document management once you get used to the software.

    Cons

    PDfs need to be downloaded separately for database, issue with saving pleadings to database. Not always intuitive.

    Review Source: Capterra
  • Blair from Harris, Finley & Bogle, P.C.

    Number of employees: 51-200 employees

    June 2017

    Nextpoint is very helpful and amenable to feature requests

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Streamlined doc review. Cloud-based so I can use it anywhere.

    Pros

    Nextpoint review is an excellent doc review software, especially when you have a case with tens or hundreds of thousands of documents. The folks at Nextpoint are super amenable to feature requests and hearing from attorneys on what they can improve on; most importantly, they actually listen and make the features or improvements where they can.

    Cons

    Nextpoint is in its (relative) infancy so there are a few kinks and features that can be improved on. But as mentioned in "Pros," they are great at listening to requests and comments about how to improve they software and quickly work to implement changes.

    Review Source: Capterra
  • Noelle from Lincoln Derr PLLC

    Number of employees: 11-50 employees

    June 2017

    Excellant customer service and review tool is superb!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easier to review emails than traditional methods

    Pros

    Ease in review and production of documents especially with Bates labeling and redactions. Love the tracking capabilities with knowing source and custodians. The ability to remove duplicates with MD5 has technology is top notch.

    Cons

    Working in transcripts- no easy way to scroll from page to page and to go to next page must go back to the top of the document to move forward.

    Review Source: Capterra
  • Deanna from Modern Information Solutions

    January 2017

    Easy to Use Document Review Platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been in litigation support since 2003 and used a variety of products over the course of my time. After several major players started to become less popular I looked for some alternative cloud-based solutions and NextPoint has been a great option. It is very easy to use, has amazing customer service, and most importantly the team listens to customer feedback and provides solid solutions to ensure that their software does what their customers need for it to do. It is always improving and a great tool for litigation teams.

    Pros

    Easy searching capabilities, simplistic loading, and great customer support.

    Cons

    They just fixed my major complaint which was the ability to highlight directly on a document. While there may be functionality that does not exist, I find the customer support to be extremely good at talking through problems and helping to implement solutions whether it be through feature requests or simply teaching me a different way to do things.

    Review Source: Capterra
  • Sarah from Jones Day

    Number of employees: 1,001-5,000 employees

    January 2017

    2017 Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The one thing that I think is so problematic is that the clear button is right next to the submit button in the deposition highlighting. Since the clear button gets rid of everything you've done and it cannot be recovered (I have done this and called customer support), it seem like a poor choice for the clear button. Or at the very least, have a pop up making you confirm that is what you want to do before all is lost.

    Pros

    The fact that in the deposition highlighting you can have all designation colors present on the final product.

    Cons

    Just that the clear button is too close to submit.

    Review Source: Capterra
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