All Relativity Reviews
1-25 of 53 Reviews
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Matt
Verified reviewer
Legal Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Relativity - Platform for EDiscovery and More
Ediscovery is made simpler with Relativity. The processing of data into Relativity can be done through either Relativity's software or other processing engines. This is an excellent tool to organize case files, legal research, and paper discovery.
PROSThe processing and review functions are superb and can be customized to any type of matter or workflow. THere are a variety of built in tools that allow data to be viewed at the macro or micro level, depending on your needs. With as little as 20 minutes of training any lawyer or paralegal can easily learn how the system works, apply substantive coding and redactions.
CONSSometimes the features are hard to configure without Admin help, but once you get the hang of it, the platform is scalable.
Matt
Legal Services, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed May 2023
Relativity is an Industry Titan - for good reason
Relativity works well for most complex matters. The ability to Process data within the platform is very well executed, however, it can be difficult to troubleshoot issues without back-end access, which means you will need to partner with a Relativity export to assist.
PROSRelativity is straight foward and simple for end users to use. Many of the advanced features can be really helpful, though end users may not know anything about those tools unless they partner with a Relativity specialist.
CONSAt times the learning curve on searching and navigating can be challenging. The folder-based UI can be a bit challenging for users to understand, especially where deduplication is being applied.
Reason for choosing Relativity
This tool had all the features needed by clients and was largely recognized as a leader in the industry.
Becky
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2017
Web interface, Filtering and searching can be more manageable. Standard Features should be included
Review time.
PROSUser friendly, a lot more options to control data. The folder structure and layout views are easy to set up.
CONSSpeed via the web, standard features limited to users unless specifically asked to enable features such as Print, Save, Highlight.
Kiyana
Legal Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
Good software
I like the ease of use that comes with relativity. They make the platform easy to search for things and complete documents with accuracy.
CONSI dislike when the system is down and then sometimes it takes a while to come back up.
Casey
Verified reviewer
Construction, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2018
Best e-Discovery Software Possible
My business' legal department has been utilizing Relativity for e-Discovery document review. Numerous documents from either party believed to be relevant are uploaded to a server. From that point, administrators access Relativity and can set up searches for specific keywords, individuals, dates, issues, etc., and then save these searches to be accessed later. Searches of specific information by keyword and date allowed attorneys to divvy up the searches to a manageable amount and was crucial in ensuring the department got through the documents necessary in order to prepare for upcoming depositions. Relativity allowed lawyers to comb through millions of emails, each one getting tagged for a specific issue as it pertained to the case. When the department had finished, it was interesting to use Relativity and see which aspects of the case we had found the most evidence to win, which aspects were weak, and which individuals would be best to depose.
PROSRelativity allows for efficient and thorough document review. All documents on the database can be searched through any combination of Relativity's search matrices. Searches can easily be saved, copied, edited, and saved again. As well, it is easy to organize these saved searches into categories, each referring to a specific individual or a specific aspect of the search. This allows for users to easily pull exactly the documents that are specific to their needs. While every feature could prove useful in a specific circumstance, I found myself mainly utilizing two: the family tab and the email-threading tab. The family tab indicates that their are emails attached to the one you are currently looking at. Similarly, the email-threading tab allows one to visualize the chain of emails, allowing for the entire thread to be edited all at once, rather than individually.
CONSGiven that so much of the back-end of the Relativity website is perfect, I would have to say the design of the user-interface was one of the features I liked least about the program. There are so many icons which indicate a feature or function that can be performed that the screen immediately appears cluttered. With a small amount of white space, it is easy for one's eyes to strain while attempting to read dozens of documents. As well, even when I knew what it was I needed to do, it could be hard to find the right button to push. This issue is minor, however, and after a week or two of use does not become cumbersome. Another small issue somewhat related to this is a lack of "night mode," or the use of black and blue rather than white and grey, which other applications have begun to include and I find is much easier to look at for eight hours a day.
Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2018
Best in Class for Legal Document Review
This is the gold standard for document review. Nothing else comes close.
PROSThis is, in general, a fast program. When a search is well-designed then you'll be able to move through a batch of documents in almost no time flat. Also, it's browser and "cloud" based - you don't need any local installations.
CONSBrowser and cloud based is a double edged sword. You need a constant Internet connection to work with this so there's no security "air gap" you can put in place. Also, it is liable to crash your browser on particularly long and large documents.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2018
Pass or Fail based on the Administrator
Easy to learn document review platform. Coding panels can be as simple or as complex as desired. Multiple databases, document lists and review panels can be created for a single matter.
CONSThe biggest issue is that the functionality of the platform is dictated by the competence of the administrator. If a panel or view is not set up properly, it can cause endless problems for the actual review - simple tasks generate errors causing lost productivity. The use of the database also slows significantly during administrative managment.
Mared
Law Enforcement, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed September 2023
Great E-Disclosure Software
The support network from the Relativity staff.
CONSSpeed issue, especially when processing data.
Mark
Law Practice, 11-50 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2019
Nextpoint >>> Relativity
All in all, I've had a net-positive experience with Relativity. But they are pricing themselves out of our clients' market now with other more-affordable options like Nextpoint showing up on the scene.
PROSMy favorite thing about Relativity is the customization it allows for. The software basically allows you to customize every space to fit whatever needs you have for a particular document review. I also like the software's ability to track metrics for reviews (i.e., reviewer pace/accuracy).
CONSMy least favorite thing about this software is the exorbitant price (licensing fees are very high).
Jamaris
Verified reviewer
Law Practice, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Go to software!
I like that the documentation is extensive and the yearly updates! It is also easy to use.
CONSWhat I like least about it is the color choice.
Scott
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Relativity- There is a reason it has been an industry leader for years
We use Relativity for document review for eDiscovery. I like it it because they have a proven track record for reliability and have worked out the bugs already where many of the newer are still doing that.
PROSThe functionality and reliability are second to none. KCura has developed tools for everything you can think of for e Discovery since they have been a leader for many years in this industry. I also like that it is easy to use and that I can teach new users how to use the system in about 15 minutes. Also since it is so widely used by others in our field, most folks come in with a history of use of Relativity and can pick up and go without any training.
CONSThe price is the only real drawback to Relativity as it costs significantly more than many other eDiscovery platforms because it has so many more functions. Extra costs like monthly user fees per reviewer can really add up over the course of a long case.
Reason for choosing Relativity
More functionality. It can do everything I want it to do, where other systems may be cheaper, they tend to lack the options for our quality control efforts and information tracking that Relativity has built in.
Nicholas
Legal Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed December 2019
Biggest Player in the Game, with good Reason!
This is good stuff, and the search options are incredibly powerful and easy to use. You can easily batch documents for review, or use saved searches to do the same. Searching, sorting, batching - you name it, it does it well. Sadly, the UI leaves a lot to be desired as its pretty clunky to review with.
PROSThis software is the big daddy for document review for years. It is compatible with just about any document type you will throw at it. Additionally, the ability to quickly move and change document coding tags is fantastic. The search engine on it is second to none, and your key terms are highlighted within the document. Additionally, you can break down a document from native format to plain text, which can help you ID the terms you're looking for
CONSThis is clunky software that shows its age. The UI for review is slow and can be difficult to work with, and there aren't a lot of great options for batch processing. Also, the software times out on sessions so if you get yourself distracted by an important task you may find your session timed out, losing your place in the document queue.
Sam
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
The Relativity software provides best results when it works smoothly
Overall the software is amazing and it often is used by legal firms and accounting entities. You will not go wrong with Relativity - its a decent price for the best results. Highly recommended
PROSI truly enjoyed the software's capacity to learn from a subset of documents and administer a wide range of criteria to a database. The program, when it works smoothly, and it often does, will allow for the review of thousands, even millions of documents, with little effort and make your review effortless.
CONSWhen the system is down, and it rarely is, you are stuck waiting for the technical glitch to be worked out. Like I said, it doesn't happen all that often but when it does you might have some downtime.
Aditya
Law Practice, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2017
Industry standard for document review software for good reason.
It's a solid and simple way to do ediscovery and other document reviews.
PROSIt's a generally stable review environment with a simple interface and yet a lot of functionality. The software seems to dominate the market as far as I've been exposed because of its ease of use. But it's also easy to learn initially. And as one progresses with more complex reviewing, quality control, and batching needs, the software can keep up while still providing the simple interface.
CONSWhen the software is buggy it can be a real slog however. This has rarely been an issue in my experience but it has happened. And when it has happened the crashing was seemingly across the platform for users in multiple locations. I'd say that it's unlikely that it was a lack of adequate hardware supporting it because this was at a major corporation that hosts reviews frequently and in a very large scale.
Anonymous
10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2021
Best ediscovery platform, period
I have been a document reviewer for over 12 years, and have used over a dozen different platforms. Relativity is the most common platform for the simple reason that it is the best.
PROSSimple and clean user interface. Easy to check out/in batches, see status of all documents, review documents in multiple formats, and conduct searches.
CONSSometimes difficult to download or execute, depending on the application used. But overall, there is very little negative I can say about Relativity!
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Relativity works
Has been a solid and reliable litigation support system. The latency issues are recent and hopefully be correcred but is?troubling.
PROSEase of use, has good search options. Support for Relativity is good, and generally provides for the needs of most document reviews and give The quick response needed.
CONSLatency issues cause document to not load properly. End of coding a different document.
Mila
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
The most user friendly e-discovery tool
ease to complete large scale projects
PROSEven for someone who isn't very technologically savvy, this program is very easy to figure out; I quickly learned how to run various searches, and implement the necessary tools to customize my projects
CONSThere is occasionally down time on the weekends, which impedes my ability to do work when I seek to put in some extra hours
Ellen
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
Great feature and user friendly.
Manages basic features in client data preservation. User friendly and interchangeable layout views per company/client preferences.
CONSInternet Explorer network lag/misconnections. Vendor preferences versus client/lawfirm preferences in accordance to layout view and admin permissions.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2019
Relativity speeds the review process up.
This has been necessary and useful at processing and coding large volumes of documents.
PROSGood at deciphering text on even difficult to read PDF and word documents.
CONSStruggles with large files at times, often causing delay.
Matthew
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2022
Relativity
Just like any other ediscovery software, it generally has the same easy to use functions.
CONSThere is no preview function, requiring you to click on each document.
Anonymous
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Works well for a case with many thousands of documents
The keyword search feature works well. I was able to fairly quickly locate specific documents in the database without having a lot of false positives, and without missing anything important.
CONSIt's a little slow when processing a large batch of documents. I also found the user interface to be a bit hard to use.
Rachel
11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2018
Relativity is a user-friendly e-discovery platform and one of the best that I have used during years of document review.
One of my favorite components of Relativity is the ability for a user to copy coding from the previous document. It is also very easy to check batches in and out and the coding fields are visually easy to access.
CONSLike all e-discovery platforms, Relativity is sometimes really slow to load documents. In addition, I don't like that you cannot save comments while still in the process of reviewing a document.
Donna
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2017
The product is easy to use and there is lots of documentation on how to do things within the product
What I like most about the software is how it is structured, the layout and its appearance. The user interface is eye appealing.
CONSThe thing that I like least about the software is that I only open one instance of the product at a time.
Anonymous
5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Relativity Strong Enough
Managing large document productions in legal cases where electronic discovery is needed.
PROSI like the ease of use of this software and how it is intuitive and allows you to complete large document reviews efficiently and economically.
CONSIn comparison to other solutions on the market, Relativity may seem expensive but in reality once you get to use it you realize that you get what you pay for and Relativity provides efficiency and great customer support.
Steve
Law Practice, 11-50 employees
Used less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2020
Archaic legacy program
The platform's poor performance and high cost made it easy to get rid of and replace it with a more modern, efficient and less costly alternative. Everyone in our firm expressed great joy and relief when we replaced Relativity.
PROSIt is a review platform. There isn't anything else I can say that is a pro for this software.
CONSIt's cumbersome, clunky and exceedingly expensive. The platform still relies on .TIFF images when the rest of the world, including all Federal Courts, have moved on the far superior .PDF. It's difficult to wrestle away high level granular administrative control from vendors unless you pay even more to become "certified". It's production tool is difficult to work with and it's difficult to teach to new users.