About Sightline

As an eDiscovery solution, Consoilio's Sightline provides advanced data exploration, end-to-end document review, and analytics-driven investigation tools to assist case teams in finding the right case data or document. Trusted by the world’s law firms, Sightline is designed for any eDiscovery need and will help businesses remove unnecessary documents, search for the important case information, and improve document review speed.

With smart search capabilities, Sightline allows teams to find related case information and key documents effortlessly. Sightline is able to narrow results by metadata and product fields such as dates or email addresses to help teams find the correct record. Using integrated investigation tools, teams can filter documen...


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Supported Operating System(s):

Web browser (OS agnostic)

24 Reviews of Sightline

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(11)

11

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

June 2021

Christine from KPMG

Company Size: 10,000+ employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Smooth and easy platform

Overall this is one of the nicer and easier platforms I have used in my career. Functions are smooth and quick, and the display has a pleasing interface.

Pros

Though I have been a contract attorney for 12 years, this is my first experience using Sightline. So far the experience has been simple and user-friendly. I had a technical issue on my first day, but [SENSITIVE CONTENT HIDDEN] in customer service was very helpful and resolved my issue right away!

Cons

I could not figure out how to show previously-reviewed documents, which disappeared from my dashboard after completion. A colleague showed me how to switch the panel to "off" to display completed documents. This wasn't intuitive; without my colleague's help, I wouldn't have figured out this feature.

Reasons for Switching to Sightline

Switch was not my decision; it was based on KPMG's and the client's wishes.

March 2021

Allyson from Entergy Services, LLC

Company Size: 10,000+ employees

Industry: Utilities

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

March 2021

2021-0315 Sightline Review AKH

It has been great, the technical support from [SENSITIVE CONTENT HIDDEN] is wonderful, they are extremely helpful and have been so patient with us. I feel that I have asked the same questions more than once!

Pros

I am still learning how to use the software, it's only been a month or so since we implemented Sightline. Loading documents is relatively easy compared to our last software where the documents were stored on our servers yet the application was web-based.

Cons

It really is too early to comment on what I like least.

Reasons for Choosing Sightline

The technical support that was available to us. We knew we may need Consilio for additional support services.

Reasons for Switching to Sightline

AccessData was no longer investing in their product; it has now been sold to another company. Also, we needed a product that was entirely web-based. We had so many issues with our company housing the documents on our servers.

Response from Consilio

Replied April 2021

Thanks so much, Allyson for your review. Feel free to reach out if we can be of any assistance as you continue to learn / work in the platform.

May 2021

Whitney from Wise Carter Child & Caraway, P.A.

Company Size: 51-200 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

May 2021

Some Glitches; Overall Good Product

Pros

I appreciated the shortcuts available on the program. Retyping numbers over and over can be redundant.

Cons

There were a few glitches in which I could not access the batch of documents at all, or where I could access the batch but certain documents I could not view.

January 2021

Jordon from Shoosmiths LLP

Company Size: 1,001-5,000 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

E-Disclosure Exercise

Its been an exceptionally useful product, one which I will definitely be endorsing to my colleagues for future similar exercises and which I wouldn't hesitate to use again. I really cannot sign the praises enough for the technical support received and how much of a time-saver it was.

Pros

1) Speed - Consilio were able to help us deploy the software at very short notice to assist with an impending deadline 2) User friendly - the system is intuitive, with some minor exceptions, everything is easy to navigate and logical. 3) System Support - the training and system support that we received was first class. A gentleman called Chethan was a credit to Consilio, he was always on-hand to provide technical support, friendly, exceptionally helpful and pro-active and helped the project run smoothly from start to finish. 4) Assignments - as an administrator the ability to assign tasks and monitor progress was exceptional. You feel like you have a really good grasp on what has been done and what is outstanding within your team. 5) Customisation - the fact that tags can be reviewed and customised to the individual product is a brilliant feature 6) Time savings - the document review process is a real time-saver along with the analytics and the de-duplication process on uploading.

Cons

These are relatively minor issues but things which would improve the 1) Excessive Clicking - there are some screens (for example the production process) which require you to click "back" through each step rather than being able to click a hyperlink and navigate to that section. 2) Explanations - some fields (particularly in the production screen) do use technical terminology, the system would benefit from being able to hover over some fields and presented with a explanation of the field in layman's terms. 3) Export Data - we were tasked with preparing a disclosure list with the fields having been prescribed by our opponents in litigation. Whilst we were able to achieve with technical support, it was slightly disappointing to note that the "export data" function to excel was not able to achieve the same result due to the limited options of metadata which could be exported from Sightline. 4) Folders - Once folders of documents have been updated or "data sets" as its termed, its a shame that these cannot be renamed once they have been uploaded. This means that choosing appropriate folder names for the data sets is crucial at the time of uploading. It would be useful if you could have an upload folder name and a customisable sightline folder name to give the administrators more control.

April 2021

Charlotte from Michelmores LLP

Company Size: 201-500 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2021

Feedback from Michelmores LLP for use of Sightline for CMA Document Review Exercis

This was my first experience of Sightline and I would have absolutely no hesitation in using the software again and recommending it to colleagues in the Firm. Having not used a document review platform like this before, I cannot compare the price. However, so far as I am concerned the product is very good value for money. I had a very good experience using this software.

Pros

The accessibility and assistance provided by [SENSITIVE CONTENT HIDDEN] and the Team at Consilio. Queries were always dealt with promptly and the fact that they were on standby and allowed team members to share their screen meant that everyone quickly picked up how to use different functions of the software. It was because of the ease of use of the software that enabled on a very small team of people to process over 7,000 documents in a very short space of time. Once you have got used to the interface the software is counterintuitive to use.

Cons

I would not say there was anything I did not like about the software. There were two aspects of the software that I thought could be improved:- 1 - When drawing down documents, whilst there might be a cap, it would help if all parent and child documents could be downloaded as a whole. Whether that is by not allowing you to draw up to the cap, or allowing you to draw over the cap. We have numerous instances where there was more than one fee earner reviewing documents, where you would get to the end of the document cap and find you only had part of the child documents referable to the parent. It would make it difficult for the person who had drawn the child documents to ascertain how to tag the document and slowed us down in that respect. 2 - I think the search function could be simplified and it may be helpful to have the option to unprocess documents so that they are re-reviewed. We had instances where we recognised that some mistakes had been made with the tagging. Once the documents had been located and the tags amended, it was not abundantly clear that the tags had saved. It may be easier if you could unprocess them to manually review again.