About ZyLAB eDiscovery

ZyLAB One is an electronic discovery solution that helps law firms, corporations and government agencies automate legal processes using machine learning (ML) and artificial intelligence (AI) technologies. It enables organizations to streamline topic clustering, document classification and data visualization operations.

Features of ZyLAB One include workflow management, visual analytics, document storage, collaboration, an activity dashboard, document management and more. Administrators can configure two-factor authentication and set up password policies to ensure user and data security. Additionally, it lets employees detect duplicate content, manage litigation processes and process freedom of information act (FOIA) requests. ZyLAB One allows professionals to...


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7 Reviews of ZyLAB eDiscovery

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(5)

5

4 stars

(2)

2

3 stars

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2 stars

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1 stars

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April 2020

User Profile Picture

Corné from Hogeschool van Amsterdam

Verified Reviewer

Company Size: 1 employee

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

April 2020

E-Discovery used for analysis

I have personally used ZyLAB ONE for my thesis on the automated analysis of certain judicial rulings in Dutch labour law, in this capacity ZyLAB performed very well and enabled a nearly fully automated analysis of the judicial rulings. ZyLAB was used to automatically identify certain values in the body of the ruling and to identify if claims were allowed or denied.

Pros

For anyone with some knowledge of using a search engine, it works very intuitively. The support for the product is great, with timely and concise responses, usually within a day.

Cons

Some learning and training courses are required to enable you to utilize the more advanced functionality of the package. ZyLAB does provide these courses, so did not present a significant issue.

July 2019

Jelle from ING

Company Size: 10,000+ employees

Industry: Banking

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2019

Market Leading EDiscovery As A Service With Rapid Evolving Features.

Zylab provides our core eDiscovery tooling. On the new Azure platform working with the tooling is a breeze. Easy do it yourself uploading of data and with the new B2C concept we as customer can have full control over our cases. New technology and features are implemented on a frequent basis. Customer saticfaciton is important to Zylab and they really listen to to customer need and translate that to features for the tooling.

Pros

Easy, do it your self uploading of data. And intuitive review interface that works for both novice and expert users.

Cons

Some new features are not yet in the user interface but already available from technical standpoint. But the bi weekly builds are making up for this and Zylab is rapidly moving and catching up with the competition on data analytics features.

July 2020

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2020

Simplifying Legal Review; Quick, Easy and Critical!

Pros

The software offers many tools to make the legal review proces, not only quicker, but also a lot more simple. It allows for easy upload of most file formats (even audio), easy classification of these files, and a quick and easy home page to navigate through as many cases as necessary. Definitely provides critical added-value to complicated legal procedures/processes.

Cons

The software, as with any software, takes a bit of getting used to. The trainings that ZyLAB provides make it easy to make yourself accustomed to the many different tools, and makes sure that you are introduced to all the opportunities that the software provides.

March 2021

Charlotte from The Hague University of Applied Sciences

Company Size: 1,001-5,000 employees

Industry: Law Practice

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

The most user-friendly application for legal professionals

ZyLAB eDiscovery is really eye-opening for me to witness a great integration of law and technology. It definitely is a powerful tool that makes the work of legal professionals more efficient and less time-consuming.

Pros

As a legal professional, I found the software very easy to use and very well-organized. It is visually engaging with a variety of customizable functions. The language used for the software is closely linked to the legal language which I am familiar with. This definitely makes it much easier and more convenient for my experience with the software. On top of that, the software comes with very clear and well-explained instructions and training. Additionally, I personally did not experience any technical difficulties. Many functions are extremely helpful for my profession such as auto-redaction or bulktagging.

Cons

In general, I do not have any discontent on the software and its functions. It took a short period of time for me to get fully familiarized with the software and its features. Nonetheless, I believe that all software requires a short period of time for users to gradually get familiar with their features.

April 2020

Armani from Hogeschool van Amsterdam

Company Size: 5,001-10,000 employees

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Very effective, efficient, useful and above all easy to learn

Within the legal sector you have to review a lot of legal documents for relevant information. This can be quite time consuming. The software makes it a lot easier to swiftly and efficiently review every document and save a lot of valuable time.

Pros

It can be very time consuming if you have to review every legal document without the use of a machine learning software. With ZyLAB ONE I can work efficiently and effectively through a lot of legal documents and therefore save time.

Cons

Although the software is easy to use, in the beginning I really had to get used to it. But the training is very helpful and it takes you step by step to understand the software and how to use it properly. Practice makes perfect.

November 2020

Tijn from Legal Services

Company Size: 1 employee

Industry: Legal Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Very powerful technology, auto redaction for investigations and market leading eDiscovery platform

I'd recommend ZyLAB ONE to anyone that has to review a large quantity of judicial rulings, documents, e-mails, phone calls, imagery, etc. In the legal field it makes it easier to inspect a lof of documents for relevant information. With this software, you can swiftly and efficiently review documents and save a lot of time.

Pros

Easy, DIY uploading of data, powerful analytics and search. Useful for investigations, auto redaction and GDPR compliance. Fantastic support and fast evolving features.

Cons

Nothing, it has all the features we need. In the beginning the options can be overwhelming, but the trainings are very helpful and will fulfill all your needs.

April 2020

User Profile Picture

Dana from Fisher's Technology

Verified Reviewer

Company Size: 51-200 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

April 2020

eDiscovery: Easy and Fast!

I have been impressed with how easy it is to learn navigation, searching, tagging, etc. I feel like an expert in such a short amount of time!

Pros

The tool is simple to use and easy to learn.

Cons

There are no issues with this software, to date.