ZyLAB ONE

RATING:

4.6

(9)
Overview

About ZyLAB ONE

ZyLAB One is an electronic discovery solution that helps law firms, corporations and government agencies automate legal processes using machine learning (ML) and artificial intelligence (AI) technologies. It enables organizations to streamline topic clustering, document classification and data visualization operations. Features of ZyLAB One include workflow management, visual analytics, document storage, collaboration, an activity dashboard, document management and more. Administrators can configure two-factor authentication and set up password policies to ensure user and data security. Additionally, it lets employees detect duplicate content, manage litigation processes and process freedom of information act (FOIA) requests. ZyLAB One allows professionals to capture ...
ZyLAB document review

ZyLAB ONE Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for ZyLAB ONE

9 Reviews

User Profile

Corné

Verified reviewer

Legal Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

E-Discovery used for analysis

I have personally used ZyLAB ONE for my thesis on the automated analysis of certain judicial rulings in Dutch labour law, in this capacity ZyLAB performed very well and enabled a nearly fully automated analysis of the judicial rulings. ZyLAB was used to automatically identify certain values in the body of the ruling and to identify if claims were allowed or denied.

PROS

For anyone with some knowledge of using a search engine, it works very intuitively. The support for the product is great, with timely and concise responses, usually within a day.

CONS

Some learning and training courses are required to enable you to utilize the more advanced functionality of the package. ZyLAB does provide these courses, so did not present a significant issue.

Anonymous

10,000+ employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Voor grote dossiers levert ZyLAB One veel toegevoegde waarde

ZyLAB is een professionele organisatie. Het product ZyLAB One is eenvoudig technisch live te krijgen binnen de organisatie. De ondersteuning bij de functionele implementatie inclusief trainingen is erg prettig. Er is veel kennis aanwezig bij ZyLAB en er wordt meegedacht welke inrichting het best passend is.

PROS

Van zelf alles anonimiseren naar het beoordelen van reeds geanonimiseerde entiteiten. Het ontdubbelen van documenten en email threads, het genereren van inventarisatielijsten, het ondersteunen van het proces van zienswijze, etc. betekent een efficiencyslag bij het behandelen van grote Woo-verzoeken.

CONS

De post-upload activiteiten zijn moeilijk zelf te doen, daarnaast worden niet alle entiteiten (persoon) automatisch herkend zonder zelf lijsten aan te leggen. Het is een applicatie die sterk is bij het afhandelen van grote dossiers, maar voor de kleine dossiers te bewerkelijk. Instellingen moeten per dossier vormgegeven worden. Een meer geautomatiseerd proces, simpel door de eindgebruiker zelf uit te voeren, zou welkom zijn.

Nimrah

Government Administration, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2023

Zylab use

I find it easy when registrating document and when searching

PROS

I like all the search features and possibilities

CONS

With the latest updates for now there are none

Reasons for switching to ZyLAB ONE

It was more a department decision

Charlotte

Law Practice, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

The most user-friendly application for legal professionals

ZyLAB eDiscovery is really eye-opening for me to witness a great integration of law and technology. It definitely is a powerful tool that makes the work of legal professionals more efficient and less time-consuming.

PROS

As a legal professional, I found the software very easy to use and very well-organized. It is visually engaging with a variety of customizable functions. The language used for the software is closely linked to the legal language which I am familiar with. This definitely makes it much easier and more convenient for my experience with the software. On top of that, the software comes with very clear and well-explained instructions and training. Additionally, I personally did not experience any technical difficulties. Many functions are extremely helpful for my profession such as auto-redaction or bulktagging.

CONS

In general, I do not have any discontent on the software and its functions. It took a short period of time for me to get fully familiarized with the software and its features. Nonetheless, I believe that all software requires a short period of time for users to gradually get familiar with their features.

Armani

Legal Services, 5,001-10,000 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Very effective, efficient, useful and above all easy to learn

Within the legal sector you have to review a lot of legal documents for relevant information. This can be quite time consuming. The software makes it a lot easier to swiftly and efficiently review every document and save a lot of valuable time.

PROS

It can be very time consuming if you have to review every legal document without the use of a machine learning software. With ZyLAB ONE I can work efficiently and effectively through a lot of legal documents and therefore save time.

CONS

Although the software is easy to use, in the beginning I really had to get used to it. But the training is very helpful and it takes you step by step to understand the software and how to use it properly. Practice makes perfect.

Anonymous

1 employee

Used less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed July 2020

Simplifying Legal Review; Quick, Easy and Critical!

PROS

The software offers many tools to make the legal review proces, not only quicker, but also a lot more simple. It allows for easy upload of most file formats (even audio), easy classification of these files, and a quick and easy home page to navigate through as many cases as necessary. Definitely provides critical added-value to complicated legal procedures/processes.

CONS

The software, as with any software, takes a bit of getting used to. The trainings that ZyLAB provides make it easy to make yourself accustomed to the many different tools, and makes sure that you are introduced to all the opportunities that the software provides.

Tijn

Legal Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2020

Very powerful technology, auto redaction for investigations and market leading eDiscovery platform

I'd recommend ZyLAB ONE to anyone that has to review a large quantity of judicial rulings, documents, e-mails, phone calls, imagery, etc. In the legal field it makes it easier to inspect a lof of documents for relevant information. With this software, you can swiftly and efficiently review documents and save a lot of time.

PROS

Easy, DIY uploading of data, powerful analytics and search. Useful for investigations, auto redaction and GDPR compliance. Fantastic support and fast evolving features.

CONS

Nothing, it has all the features we need. In the beginning the options can be overwhelming, but the trainings are very helpful and will fulfill all your needs.

User Profile

Dana

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2020

eDiscovery: Easy and Fast!

I have been impressed with how easy it is to learn navigation, searching, tagging, etc. I feel like an expert in such a short amount of time!

PROS

The tool is simple to use and easy to learn.

CONS

There are no issues with this software, to date.

Sylvie

Legal Services, 201-500 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Fijn product

PROS

Het scheelt heel erg veel tijd, wij hebben grote woo-verzoeken en met ZyLAB hoeven we niet alles meer handmatig te doen.

CONS

Het is jammer dat ZyLAB niet ook alle data automatisch al heeft

9 Reviews