About Capptions

Capptions is a cloud-based forms automation solution for businesses of all sizes. It allows users to conduct workplace inspections and is suitable for various industry verticals such as manufacturing, engineering and energy. Users can create forms for various reports such as audits, inspections, and observation reports. Capptions enables users to create digital forms to record and view data, including photos and videos, and download information in PDF format. The solution lets managers create a to-do list with deadlines and priorities for team members. Capption offers a dashboard that provides users with an overview of inspections carried out on a real-time basis, their associated actions and the observations noted. The solution also lets users create and send...

Capptions Pricing

Free plan with 3 Capps/user/month Standard plan: €10/user/month with 5 Capps/user/month + €250 setup fee Business plan: €15/user/month with 10 Capps/user/month + €500 setup fee Enterprise plan: Contact Capptions for enterprise pricing plans

Starting price: 

10.00 per month

Free trial: 

Available

Free version: 

Available

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Inspection form

Capptions User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 25 reviews

User Profile

Geertje

Verified reviewer

Company size: 11-50 employees

Industry: Oil & Energy

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

February 2019

Capptions helps us build and maintain a single source of truth for our compliance management system

I am certainly satisfied with Capptions, and the ROI is positive. In the run-up to the re-inspection, we started working intensively with Capptions,and the auditors are very pleased with the way we now keep a grip on our safety management system.

Pros

No more data gets lost, everything is captured using the user friendly app and stored in a powerful dashboard

Cons

I am currently missing reminders on the deadline of actions due, but got convinced that this is will be rolled out soon

Response from Capptions

Thank you for your kind words Geertje. Working with AFS is a pleasure. We are indeed working on reminders for actions. As soon as it's ready, you'll be the first to know!

Replied March 2019

Krissi

Company size: 201-500 employees

Industry: Oil & Energy

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2021

Managing safety processes with Capptions

Generally, I find Capptions a very easy-to-use tool and I enjoy its features both as a user and as administrator. Furthermore, I have a very positive experience with the Capptions Support Team who are always ready to listen to the needs of the Client, discuss and create solutions.

Pros

Capptions is a great tool and platform to monitor, manage and work on safety related processes. It is very handy that we can have safety reports, incidents, inspections, audits, and other forms digitalized. On the one hand, we are saving on a lot of paperwork (sustainability). On the other hand, we have a central location where all forms and actions are organized and easily accessible. The third thing I enjoy most about Capptions is the phone app. When you have logged in and you are somewhere without internet connections, you can complete and save forms offline, and submit them when internet is available again.

Cons

The one thing that can use improvement is when a form (case file) is/can be completed by 2 persons at the same time. In that case either person receives a notification that a change was made in their form but the change cannot be directly spotted unless the person reads through the complete form.

Response from Capptions

Hi Krissi, We really appreciate your positive and extensive review! Thank you for the feedback. We are constantly busy with bettering our platform so everyone can get the best use out of it. - Nora

Replied October 2021

Tom

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
1

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

July 2018

For our application, capptions is quite easy to use.

It helps us monitor trees in a more efficient way.

Pros

Except for connecting our QR-scanner to a phone, the part of our monitoring process for which Capptions is used is easy and intuitive. Also, support service is fast and adequate.

Cons

It is slightly outrageous to me that Capptions charges per monitoring. Unless there is manual labor involved in each monitoring we do, this does not make any sense. Also, the amount charged per monitoring limits scalability of the whole process.

Response from Capptions

Hi Tom, Thank you for your review! We understand your point with regards to the pricing as we also spoke about today. We will discuss it internally and consider it for future reference. Happy to know that you are satisfied with our solution! Kind regards, Anje from Capptions

Replied August 2018

Ronald

Company size: 11-50 employees

Industry: Chemicals

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Prima software toepassing voor meldsysteem

Eevaring is goed. We werken sinds januari 2016 met het programma en Capptions zorgde in deze periode voor goede ondersteuning en doorontwikkeling van het product.

Pros

Het systeem is gebruiksvriendelijk en geeft een goed overzicht van meldingen. Trendanalyse zijn goed uitvoerbaar door toedoen van de custom made dossier opbouw. Het Capptions team denk mee en is erg prettig in contact.

Cons

Wanneer er minpunten zijn kunnen deze in goed overleg worden weggenomen. Lastig is wel de automatische aanmaak van observaties bij escaleren uit een inspectie formulier. Echter is dit niet problematisch omdat in ons geval trends uit de dossiers gehaald worden, niet uit de observaties.

Response from Capptions

Hi Ronald, Enorm bedankt voor je positieve review! Wij zijn altijd bezig met het verbeteren van het platform, dus we zijn enorm blij met je feedback en het fijne contact. - Nora

Replied October 2021

Ilja

Company size: 201-500 employees

Industry: Oil & Energy

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

October 2019

Replace paper registrations

We have almost totally digitalized all paper registrations on the HSEQ department. Saves time, real-time al information available and more inside in trends and root cause of findings.

Pros

Possibility to adjust to your own preference Template building for all registrations can be done by costumer. Real time inside in observation, trends and status of actions to be taken.

Cons

internal Notifications to users on status casefiles can be improved.

Reasons for switching to Capptions

1 Capptions offers a more complete an integrated system. 2 Capptions offers more freedom for personal adjustments and preferences.

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