Contractor Compliance allows us to effectively manage our contractor safety program. Contractor Compliance works closing with us to develop an effective contractor management tool that meets our specific regulatory and risk management needs. Contractor compliance is very responsive and helpful. Contractor Compliance is continually offering workable solutions to address or unique challenges.

There are have been some technical "glitches" with the software program that have caused some problems. However, Contractor Compliance was very quick to get these issues resolved when reported to Contractor Compliance. Contractor Compliance currently does not offer EHS program review services like others do.

Prior to using Contractor Compliance there was a process in place which didn't empower the users to solve their own problems, and didn't allow a high level of visibility to the status of various requirements within the process. The new process provided by Contractor Compliance has eliminated several such barriers which resulted in frustration and delay.

The interface makes the status of things very visible. It's hard to fail to understand what needs to be done when you look at your dashboard. The configuration is highly flexible. The development team has taken the time to work through more than one iteration of our desired company requirements.

The process of authenticating submissions is one which could be improved. For example, insurance documents. If some of the critical thinking about what document was uploaded and if it is adequate could be better automated, it would eliminate some of the complexity for hiring organizations.

Set-up was fairly easy and it does the basics for me.

There are features that it needs that are not available. Example - We use quite a few contractors and unless you know what the contractor does, you cannot filter by functions. If I want to filter all my sub-contractors by Hydrovac Service, I cannot do that. It makes it difficult for Managers to find a contractor that we already have set-up if they don't know what service they provide. I have been told for a year now that you are working on NAICS codes but I don't know why there just couldn't be a comment section that I can put in their type of service and filter? seems like an easy fix to me.

Our overall experience was excellent! Contractor Compliance staff provided tremendous support during the implementation phase and are always available to assist with any issues or questions. Our contractors like it because of the low cost.

It is easy to use and navigate. I also like the dashboard,reporting functionality, and being able to customize our requirements. Our contractors are able to see their requirements easily and communicate any questions or concerns easily.

I would like to receive email notifications when contractors have questions, there is a document to review, etc.

The integration and set-up was very easy. [sensitive content hidden] was great to work with and very supportive throughout the entire process

Simplicity of the system, clean and easy to navigate through, well organized

I had a little bit of trouble navigating back and forth between the Home screen and the approval screen for a contractor's OSHA 300 log