Contractor Foreman vs Benchmark Gensuite EHS

RATING:

4.5

(638)

Contractor Foreman has 638 reviews and a rating of 4.46 / 5 stars vs Benchmark Gensuite EHS which has 80 reviews and a rating of 4.36 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (638)
4.4 (80)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
March 27, 2024
November 28, 2023
Pros/Cons
  • Pros

  • The support has been amazing - I have emails that encourage me to take part in the free on phone one on one training and they have been able to walk me through the rough spots.
  • I like that it integrates most things that my company needs to run effectively. I'm excited about using a product that lets us keep everything in one place.
  • Cons

  • Customer Service is horrible. I told the company repeatedly thru phone calls and sent the owner directly and email requesting they do not charge my card and they did so anyway refusing to reimburse.
  • Otherwise everything is screwed up and it is not a simple process at all.
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  • Pros

  • Gensuite is a excellent asset to my quality organization. The support/customer service team is very responsive.
  • Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.
  • Cons

  • Training Tracker, difficult to set up. Difficult to start using and manage.
  • For large data sets, the report pulls are very limited in some cases. For example: pulling all observations globally for a monthly period can be time consuming.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos