--- title: "HSI Donesafe Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HSI Donesafe. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HSI Donesafe is a good fit for you!" source_url: "https://www.softwareadvice.com/ehs/donesafe-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Safety Management Software](https://www.softwareadvice.com/safety-management/) / [HSI Donesafe](https://www.softwareadvice.com/ehs/donesafe-profile/) / HSI Donesafe Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ehs/donesafe-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ehs/donesafe-profile/alternatives/) # HSI Donesafe User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 96 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.5/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 77 reviews (80%) - 4 stars: 17 reviews (18%) - 3 stars: 0 reviews (0%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - The biggest value has come from data capture and visibility—particularly for inspections, contractor compliance, training records, incident reporting, and employee records. - The ability to automate and integrate modules with a hierarchy of notifications has been valuable and has changed our organisation from low reporting to having a strong reporting culture in five years. - Being able to build detailed, multi-section inspection forms with conditional logic, photo capture, and custom scoring across different modules gave us a level of control we hadn't found elsewhere. ### Most mentioned cons - The initial configuration learning curve is real, and the documentation doesn't always keep pace with what the platform can do. - Also the customer hub responses are not very timely, usually I get a response 3-4 business days after the fact. - The reporting functionality is confusing. ## HSI Donesafe customer reviews Showing reviews 1-25 of 96 (page 1). ### Piece. Of. Pie :) - Overall rating: 5/5 - Reviewer: Steph B. - Industry: Automotive - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered A joy. A breeze. A task no one wants to do, made a little easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The thing I like most about the Donesafe software is how easy it is to use... a simple, straight forward online database of all the tools your company needs to stay compliant. And Donesafe is great because it puts everything you need into one place. You're ENTIRE H&S system!! Accident Registers, Chemical Registers, Plant Equipment, Hazard Registers etc... Everything!! #### Cons I truly, honestly have not found anything yet that I would complain about. Sorry, not sorry :) Even when I run into an issue, their support team are fast responding, friendly and super helpful. How could anyone complain? lol --- ### Flexible and highly customisable safety system - Overall rating: 4/5 - Reviewer: Chelsealee C. - Verified reviewer: Yes - Industry: Machinery - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Donesafe has been a strong platform for managing safety and related processes (HR, quality, contractor management) in a manufacturing environment. It has significantly improved how we record information and track processes by bringing everything into one system. The biggest value has come from data capture and visibility—particularly for inspections, contractor compliance, training records, incident reporting, and employee records. Having this information centralised has improved decision-making, accountability, and overall control of safety and compliance processes. It’s important to note that the system is only a tool. Workflows and processes still need to be designed in a way that supports the workforce in completing safety tasks effectively. Simply providing access to a system does not guarantee engagement or behaviours. There are some limitations. Reporting and data visualisation within the system could be stronger, and better integration with tools like Power BI would improve how insights are used. Some system functions also require workarounds due to limited configurability. Support is generally helpful, but more complex requests or system changes can take time and often require follow-up. Overall, Donesafe delivers strong outcomes for safety and compliance management, particularly for businesses needing a flexible system tailored to their operations. With improvements to reporting, integrations, and support responsiveness, it would be a more complete solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ability to customise the safety management system to suit our business. Previously we had to adapt our processes to the system; now we have control over how the system is built. Employees and contractors have logins, which improves accountability and access to critical information and reporting. Centralised platform that replaces paper forms, spreadsheets, and email tracking. Safety, HR, quality, and contractor processes are all managed in one place. End-to-end safety management, including incident reporting, risk assessments, training, audits, and contractor compliance, with real-time notifications. Cloud-based and accessible across devices, with simple workflows and structured forms. Ability to build workflows beyond safety (e.g. HR and quality), which extends the use of the system and improves overall value for money. #### Cons Reporting, data visibility, and analytics could be improved. Limited integration with Power BI and other applications. Mobile and tablet usability could be stronger (pending improvements from the new app). Some areas have limited configurability, requiring workarounds to link records or trigger automations. However, it is still possible to build tailored solutions suited to our business. Customer support is generally helpful, but response times for more complex change requests can be slow and require follow-up. #### Reasons for switching to HSI Donesafe We moved from Myosh to Donesafe because our previous system had limitations and did not provide the visibility, accessibility, and accountability needed to effectively manage safety across the business. Information was spread across multiple systems, making it difficult to track compliance, training, and controls. --- ### DoneSafe reporting - Overall rating: 2/5 - Reviewer: Scott M. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review. our experience has been undesired. There was a lack of service to support the development 1hour per month and we still had to pay for a produce that we could not use #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros good tool to use for reporting hazarda and incidents and to create actions #### Cons training on how to use the software has been less than desirable. The cost for support is overwhelming. #### Reasons for choosing HSI Donesafe good sales and marketing #### Vendor response Scott, thanks for leaving the Donesafe product review. We love hearing from our customers. Sorry to hear that you are experiencing issues and we would like to address these immediately. Please reach out to your company Donesafe super admin user or contact Donesafe support at support@donesafe.com for further assistance. Thanks, Donesafe Team Replied May 2021 --- ### HSI DoneSafe for the win! - Overall rating: 5/5 - Reviewer: Josh R. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HSI DoneSafe have been great. I have participated in a couple of releases and the support has been incredible. The system is quite stable and the easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The accessibility for our contractors such as being able to use a QR code to access the public portal. Also the customizability of the system overall means we can make it work for our very diverse business units. #### Cons The reporting functionality is confusing. I'm not entirely sure how to create meaningful reports that get automatically sent to our LT. This would be on my wishlist. Also the customer hub responses are not very timely, usually I get a response 3-4 business days after the fact. By which time I've already AI'd and worked it out myself. #### Reasons for switching to HSI Donesafe More customisation available in DoneSafe and easier access. --- ### HSI DoneSafe implementation - Overall rating: 5/5 - Reviewer: Dean N. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HSI Donesafe is a good WHS software program. You can start off small and add additional modules as your business grows. Program managers were super efficient, professional, and personable in meeting the needs of the business. HSI Donesafe offers value for money compared to other systems on the market today. From a risk persepctive it follpows a ISO45001 framework, as required, making implementation into a business super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HSI Donesfae is intuitive, as the system is contextualised across all implemented modules. This, in effect, allows all information to flow freely while locking down certain areas as required for additional levels of security and confidentiality. It has instructional videos (courses) that allow a user to visually engage with the system if they require assistance. an AI function that also assists when you get stuck! #### Cons Programming the required modules from the HSI Donesafe team requires lead time, so patience is needed in the initial stages to ensure everything is completed on time and correctly. #### Reasons for choosing HSI Donesafe Functionality and integration into a ISO45001 framework --- ### Confidence in Product - Overall rating: 5/5 - Reviewer: Samantha B. - Verified reviewer: Yes - Industry: Farming - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have found it to be a good experience. We are currently in the middle of implementation and even though I feel overwhelmed at times, our implementation manager provides us with info and suggestions to keep our progress on track. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros [sensitive content hidden] was fabulous and so patient with all our thousands of questions. We were able to connect with heaps of our team members and so when it came to choosing a new provider, we had great buy in already. The value for money was great as well. #### Cons I think another intro session after the first one would be good with more specific details about workbooks etc #### Reasons for choosing HSI Donesafe Your product was better and cheaper. Evotix engaged in poor behaviour at the end by making false statements about Donesafe which wasn't in line with our values. #### Reasons for switching to HSI Donesafe This product has no API capacity, no automated report creation, is clunky, clumsy and not user friendly --- ### Donesafe Experience - Overall rating: 5/5 - Reviewer: Raghi B. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Had a great experience with the module creation and overall learning. Module training was really helpful #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Project Management is well executed. Easy to use and the platform is user friendly. [sensitive content hidden] is very helpful with navigating through the modules. Great value for money. #### Cons Some of the features could have been included as basic requirement. GPS setting could have been in the basic integration and not as an added feature. #### Reasons for switching to HSI Donesafe Was using different platforms for same function --- ### A serious HSEQ platform that delivers when you build it with intent - Overall rating: 5/5 - Reviewer: Mitch R. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DoneSafe has become a central part of how we manage field safety operations. The flexibility to tailor it to our specific workflows across multi-trades has been a real strength, and the team has found the submitted forms and action tracking genuinely useful day to day. Like any configurable platform, you get out what you put in, and the investment in setup has paid off. A strong choice for organisations that want a serious HSEQ platform and are willing to build it properly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The configurability is where DoneSafe really earns its place. Being able to build detailed, multi-section inspection forms with conditional logic, photo capture, and custom scoring across different modules gave us a level of control we hadn't found elsewhere. The platform handles the full lifecycle well, from form submission through to corrective action assignment and close-out, which has meaningfully reduced the administrative overhead on our team. For a multi-division operation managing field inspections, incidents, and safe work documentation, having it all in one place has been a genuine operational improvement. #### Cons The initial configuration learning curve is real, and the documentation doesn't always keep pace with what the platform can do. Building more complex form logic takes some persistence, and better in-platform guidance or a testing environment would help administrators get there faster. The native reporting could also be stronger given the quality of data the platform captures, though once you connect it to external tools the picture improves considerably. #### Reasons for switching to HSI Donesafe Cost, configurability, support, integration --- ### Flexible and powerful WHS platform that continues to improve with customisation - Overall rating: 5/5 - Reviewer: Blair H. - Verified reviewer: Yes - Industry: Government Administration - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, our experience with Donesafe has been positive. The platform has significantly improved centralised WHS reporting, recordkeeping and governance across the organisation. While implementation and optimisation require ongoing effort, the flexibility of the system allows it to evolve alongside organisational needs. It has become an important operational tool for managing WHS obligations, contractor oversight and organisational risk. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Donesafe is highly configurable and flexible, which has allowed us to tailor modules and workflows to suit our operational and legislative requirements. The platform supports a wide range of WHS processes including incident management, hazards, inspections, contractor management and risk assessments, all within a single system. The automation capabilities and reporting functionality are also strong once configured properly. Support from the Donesafe team has generally been responsive and collaborative, particularly during larger redevelopment and optimisation projects. #### Cons Some areas of the platform can feel overly complex from an admin/configuration perspective, particularly when troubleshooting workflows, permissions or automations. Certain limitations around visibility, role access and cross-module consistency can also require workarounds or additional development effort. Like many highly configurable systems, achieving the best outcome can take significant time and internal resourcing. --- ### Full Safety Picture at a Glance. - Overall rating: 5/5 - Reviewer: Wayne H. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with HSI Donesafe has been positive. The biggest strength is having a true one‑stop shop for all our safety and operational reporting, giving us an immediate, overarching view of performance across the business. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having a single, centralised platform where all operational safety data lives in one place. It’s streamlined how we capture data. The consistency & transparency have made our reporting faster, our investigations cleaner, and our decision‑making far more data‑driven. #### Cons Some modules can feel unintuitive at first use, or require too many clicks to complete simple tasks. Once familiarised though it is a small inconvenience. --- ### National Manager Health, Wellbeing & Injury Management - Overall rating: 5/5 - Reviewer: Luke P. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, great systems and support with the suite of systems they have #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the user accessibility and ease of use of the systems. We use multiple systems so I also love the integration between them #### Cons Slight con is that the systems do work differently, so would be better if they were a bit more consistent --- ### IM Solv injury -HSI DoneSafe review - Overall rating: 5/5 - Reviewer: Kylie E. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent program and the personnel have been very patient with the implementation process on our site. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Injury management program Solv injury is very easy to use and has incorporated all the essential requirements for management of employee injuries. Negotiating the systems is very user friendly and integrates links very well with own safety system on site. I have previously used the program three years ago and there has been some innovative additions for IM on the current system that make it much more efficient. One being the ability to analyse trends across sites for particular injuries and that it is a comprehensive one stop shop, a secure platform for all documents related to injury/health management, FFW NWR information. #### Cons Financial outlay is quite high each year. --- ### Good system compared to what is available but room for improvement - Overall rating: 4/5 - Reviewer: Gabriel C. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered Donesafe is used for Incident reporting and management across Health, Safety, Environment, Quality; Assessments & Audits, Management of Risks and Workers Comp management #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of setup and use Minimal training required for our users Good for basic incident reporting and assessments/audits Easily configurable to capture #### Cons Reporting - - The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business - Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done. - Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module Integration - apart from manual csv downloads across individual modules, no other form of integration available - Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually User Support - Response is fast, but their first level support don't know much about the product - Getting resolution can take time; I have had to follow-up constantly Mobile App - Certain types of questions do not work on the mobile app; we were told of this upfront Risk module - Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers) System updates - there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained) Printing cannot be formatted, must use the standard formats --- ### working with donesafe - Overall rating: 5/5 - Reviewer: alexandra f. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the most that i like about this software is the ease of the software #### Cons the least thing that i like about this software is the periodic updates and the slowing of the software at times throughout the day. #### Vendor response Alexandra, thanks for leaving us a great review. We are happy to hear that you love the product and find it easy to use. We'd like to understand how and why you are experiencing slow periods on the platform as this shouldn't be a problem regardless of the day, time or scheduled updates. Can you please log a ticket to support@donesafe.com or inform your safety management team to discuss this further. Depending on your location when using the system you could be experiencing slow internet speeds within stores, warehouses, depots etc. this would be an issue that would need flagging with your IT department. Again, we would be more than happy to troubleshoot this with you and the team. Regards, The Donesafe Team Replied March 2021 --- ### Keep your safety on track! - Overall rating: 4/5 - Reviewer: Rafael L. - Verified reviewer: Yes - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Clear concepts and report templates. It covers what is needed to keep our team focused #### Cons Visual aids for reporting, presentations, etc. #### Vendor response Rafael, thanks for leaving us a great review. We are happy to hear that you find the product helps to keep your safety on track at ACM Parts. In regards to the visuals aids for reporting and presentations, we have a range of dashboard and reporting additions to our product. Please reach out to your safety management team and provide all feedback, changes are quick and easy to make in the platform from an admin level. These changes may help other team members now and in the future. Regards, The Donesafe Team Replied November 2020 --- ### Great product - Overall rating: 5/5 - Reviewer: Alex L. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The amount of features and apps on Donesafe is so comprehensive and gave us real confidence in the solution. It catered for all our OWHS needs. #### Cons The scale of the service is great it just means you need the right implementation. This isn’t a draw back, and the Donesafe team are fantastic at organising these. #### Vendor response Alex, thanks for leaving us such a wonderful review. We are thrilled that you enjoy our platform for all health and safety business requirements. From the Donesafe team. Replied June 2020 --- ### The product has allowed our business to successfully compete for Government and private contracts. - Overall rating: 5/5 - Reviewer: Francene M. - Product usage: Used daily for less than 2 years - Reviewed: June 2017 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Finally, our team can access the most current WHS documentation simultaneously. Our clients have almost immediate access to documentation and evidence. It allows our business to conduct our services professionally and efficiently. We can document our team's professional development, conduct mandatory reviews to ensure compliance to WHS. The system can be tailored to our needs and requirements. The software allows our business to demonstrate our solid commitment to ensuring WHS is paramount. #### Cons The system is designed for electronic use however some clients request paper output WHS and the output is without our company logo. #### Vendor response Thanks for the review, Francene. Great to hear your experience with the Donesafe platform at Mountford Plumbing Services. Thanks again and as always, stay safe out there. Team Donesafe. Replied November 2020 --- ### Donesafe - Overall rating: 5/5 - Reviewer: Nicole B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It is great for my Crew to report Hazards which I get notified straight away, likewise with my Management team and any incientes that occur. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to navigate and for all different levels of Crew - Management to use. #### Cons The main page can look a bit to busy, somtimes less is better. #### Vendor response Thanks for review Nicole. Great to hear your experience with Donesafe over the last 1-2 years. The main page/dashboard has been configured by your health and safety management team at McDonald's. You can reach out to the team and provide feedback or offer suggestions. Thanks again and as always, stay safe out there. Team Donesafe. Replied November 2020 --- ### Reece bendigo review - Overall rating: 4/5 - Reviewer: Michael -. - Verified reviewer: Yes - Industry: Wholesale - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2021 - Review source details: This review was submitted organically. No incentive was offered We are solving the day to day reporting of checks and hazards. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Ease of use, simple format that does everything you want it to. #### Cons Some functions dont give positive feedback when you enter, so you dont know if information has stuck . #### Vendor response Michael, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. If you continue to experience issues please reach out to your safety manager or contact Donesafe support at support@donesafe.com for assistance. Regards, The Donesafe Team Replied May 2021 --- ### Thorough Product and Easy to Use - Overall rating: 5/5 - Reviewer: Emma T. - Verified reviewer: Yes - Industry: Hospitality - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered Great experience to date. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Tracking of hazards, incident reporting and auditing. #### Cons Nothing at this stage, the product is working very well for what we need it for. #### Vendor response Emma, thanks for leaving us a great review. We are happy to hear that you love the product. Regards, The Donesafe Team Replied October 2020 --- ### A fantastic solution regardless of the size of your business! I recommend Donesafe to all of my clie - Overall rating: 5/5 - Reviewer: Catherine D. - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User friendly, completely adaptable to suit specific business requirements and extremely well priced. #### Cons Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released. #### Vendor response Thanks for the review, Catherine. Great to hear your experience with the Donesafe platform. We continue to improve our product every month, our app and offline functionality has had a number of updates since leaving this review. Reach out to the team to check its progress. Thanks again and as always, stay safe out there. Team Donesafe. Replied November 2020 --- ### donesafe - Overall rating: 5/5 - Reviewer: jack d. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the dashboard and its functionality, great for tracking #### Cons there is a lot to look at on the one screen can get confusing #### Vendor response Jack, thanks for leaving us a great review. We are happy to hear that you love the product and find it perfect for your business requirements. Regards, The Donesafe Team Replied March 2021 --- ### Done Safe . - Overall rating: 4/5 - Reviewer: Aaron S. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Very Good . #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros features and the way it is set up is really good . #### Cons Sometimes gets a bug and some of the tabs go missing . #### Vendor response Aaron, thanks for leaving a review. We are thrilled that you would recommend Donesafe to others. Thanks, The Donesafe Team Replied July 2020 --- ### Donesafe for Charities - Overall rating: 5/5 - Reviewer: Justine Sara S. - Verified reviewer: Yes - Industry: Philanthropy - Company size: 5001-10000 employees - Product usage: Used monthly for less than 12 months - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered After you have had incidents or accidents all the little details are important to remember. Instead of focusing on navigating a system the ease of use allows you to quickly categorise the incident and focus more on the important details. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Donesafe far exceeded the previous program we used in terms of ease of use, detailed multiple selections that allows you to to quickly relay important information about accidents and incidents. It has a follow up function that allows you communicate risks to appropriate people and confirm the risks have been resolved. #### Cons I couldn't fault the software. I don't know what else to say. #### Reasons for switching to HSI Donesafe Management decided. #### Vendor response Justine, thanks for leaving us such a wonderful review. We are thrilled that you love Donesafe; our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our priority and your review reaffirms the hard work we put in every day. Thank you, The Donesafe Team Replied March 2020 --- ### Basic Use of Donesafe - Overall rating: 5/5 - Reviewer: Aaliyah D. - Verified reviewer: Yes - Industry: Entertainment - Company size: 1001-5000 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2020 - Review source details: This review was submitted organically. No incentive was offered We are solving incidents big and small around our Precinct. #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros It was easy to use when it rolled out because every detail seems to be recorded. There isnt a question unanswered when looking back at reports. #### Cons Maybe the Dashboard View could have less windows open on it & more tabs to open for that information. But it is really easy to Navigate through the App. #### Vendor response Aaliyah, thanks for leaving us a great review. We are happy to hear that you find the product easy to use. In regards to your dashboard view, this has been created by the Safety team at SkyCity to assist in managing organisational health and safety. If you wish to share your feedback, please reach out to your safety management team. It is quick and easy to make changes to the platform at an admin level and these changes may help other team members now and in the future. Regards, The Donesafe Team Replied October 2020 ## More reviews [Next reviews](https://www.softwareadvice.com/ehs/donesafe-profile/reviews/?page=2) --- HSI Donesafe Reviews, Pros and Cons - 2026 Software Advice