HSI Donesafe vs HSI
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.7 / 5
4.5 / 5
Customer Support
4.5 / 5
4.8 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
October 3, 2024
March 19, 2024
Pros/Cons
Pros
- I love the user accessibility and ease of use of the systems. We use multiple systems so I also love the integration between them.
- An OSH system that is cloud based, incase anything happens to our hard copy version. Lots of fast, friendly assistance (and news + updates) Great service, great product, great people.
- Highly recommend and from the background I have come from in 15 years in manufacturing and transport, can confidently say this is the best I have experienced.
Cons
- There is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained).
- A lot of the work is done for you automatically (such as counting lost days or restricted days for an injury).
- Being through multiple changes, there is no update sent to users. Maybe to administrators but not forwarded.
Pros
- I am really glad we switched over to them. Not only do they provide a great level of support but they saved our company a lot of money.
- Our Customer Service Representative, Account Executive including tech support are just really awesome and provide amazing support.
- HSI is an excellent training platform for our organization but the outstanding customer service is the primary reason I would recommend HSI to others.
Cons
- There are almost too many features now, if that can be considered a negative.
- I have yet to run into something negative in our experience with this software.
- Sometimes it lags on the speed, but that could be an internal issue with our network.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
