EHS Insight vs ServiceTitan
EHS Insight has 44 reviews and a rating of 4.41 / 5 stars vs ServiceTitan which has 220 reviews and a rating of 4.35 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I am impressed with how easy and inexpensive it is to configure and deploy this cloud based software. It was easy to train end users and the API provided makes integration easy.
- Honest with you and do not over promise. Support website is full of great information, easy to search, release notes are great, and product feature requests are easy to submit and track progress.
Cons
- I work from an off-line tablet and sometimes forgot to upload my tablet. With spotty wifi, sometimes it doesn't want to upload my audit.
- No phone support is a little frustrating, but it makes you be concise with your questions and leaves a paper trail.
Pros
- I love how technicians can create quick quotes from estimate templates, show pictures and pricing, good/better/best options and financing and even take payments and signatures on the go.
- The scheduling and dispatching board and screens are easy to navigate and very helpful.
Cons
- The implementation people just want to rush you in and out and avoid all the problems. The Success managers are too busy to fix any problems and you are stuck fending for yourself.
- Its just not what I needed for my business and customer service was horrible, multiple transfers stating that I had the wrong department and ended up bei g hung up on.
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2024
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