---
title: "Benchmark Gensuite EHS Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Benchmark Gensuite EHS. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Benchmark Gensuite EHS is a good fit for you!"
source_url: "https://www.softwareadvice.com/ehs/gensuite-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Benchmark Gensuite EHS Reviews

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Reviews

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# Benchmark Gensuite EHS User Reviews

## Reviews summary

- Overall rating: 4.3/5
- Total reviews: 84

### Secondary ratings

- Ease of use: 3.9/5
- Customer support: 4.4/5
- Value for money: 4.1/5
- Functionality: 4.2/5

### Rating distribution

- 5 stars: 44 reviews (52%)
- 4 stars: 30 reviews (36%)
- 3 stars: 6 reviews (7%)
- 2 stars: 3 reviews (4%)
- 1 star: 1 reviews (1%)

### Most mentioned pros

- The EHS modules will provide you with functionalities to support your EHS program, covering compliance, SIF and HOP strategies.
- At HEICO we use an application called Benchmark Concern Reporting that enables our employees to log concerns from anywhere in the facility.
- Interaction between modules is great and contributes to building continuous improvement of programs and frameworks.

### Most mentioned cons

- The system was confusing, you had to build your own reports and they charged for changes to list data.
- It was not user friendly and our rep at Benchmark was not of little help.
- ESG Benchmark is expensive to implement with high annual cost for a small organisation.

## Benchmark Gensuite EHS customer reviews

Showing reviews 1-25 of 84 (page 1).

### Benchmark Review 2.0

- Overall rating: 4/5
- Reviewer: scott f.
- Verified reviewer: Yes
- Product usage: Used monthly for more than 2 years
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

I am no longer the administrator for Benchmark at my site, but I do like the "one stop shop" for all things safety and training related.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The new variety of modules enhance our safety program. We heavily rely on user input for our safety program

#### Cons

I would like to have the ability to apply filters and run reports from the behavioral observation module.

---

### A world class system with 25 years of experience

- Overall rating: 5/5
- Reviewer: Remy W.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

I have known the Benchmark Gensuite EHS system for the last 25 years. Benchmark Gensuite EHS has been a proven EHS system all this time, evolving with the evolving needs of the EHS function. Their focus on service and responding to your needs are world class. It is good to remember that Benchmark Gensuite was always for EHS folks, developed with EHS folks.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Implementing this system is quick. Technical go-live for some basic modules can be as short as three months ! Benchmark ESG is a full suite with all one would need for EHS and ESG management, allowing for phased imlementation of modules at the speed and scope that is needed. The ESG modules are fully CSRD ready . The EHS modules will provide you with functionalities to support your EHS program, covering compliance, SIF and HOP strategies. The use of embedded AI, like describe-itAI and the PSIF-AI are state of the art. Also there are options to link up external vendor AI tools. For example, the 3MotionAI ergnomic tools can be integrated into the Ergonomic Risk Assessment module.

#### Cons

The permission model structures are kept intentionally as simple as possible. Understandable for out-of-the-box. However in some areas permission structures requirements are more complicated. Example around ESG reporting. The need for "Limited Assurance" in CSRD regulations requires a double sign off on the reported data and therefor requires more complexity, clarity and differentiation of permission levels for access, review, reporting and verification. That should probably become an out-of-the-box feature instead of a custom.

#### Reasons for choosing Benchmark Gensuite EHS

- Cost/price level - High degree of out-of-the-box - CSRD readyness -Speed of implementation

#### Reasons for switching to Benchmark Gensuite EHS

International scope / cost / modular features

---

### Thumbs down

- Overall rating: 2/5
- Reviewer: David B.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I inherited the system from my predecessor and I couldn't wait to move away from it.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

I was given permission to move to a new incident managemnt platform.

#### Cons

The system was confusing, you had to build your own reports and they charged for changes to list data. It was not user friendly and our rep at Benchmark was not of little help.

#### Vendor response

Hi David, Thank you for taking the time to share your feedback. We value your business and would appreciate the opportunity to make this right. If you are willing to discuss this further, please contact me directly at Savannah.Curry@BenchmarkGensuite.com. I would be happy to discuss your concerns in more detail and investigate this matter further to take appropriate action and escalate to our concerns to our leadership team. Thank you again for your feedback. We look forward to the opportunity to provide you with a better experience.

Replied January 2025

---

### This is the best platform overall for features, functionality, and value.

- Overall rating: 5/5
- Reviewer: James B.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: December 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall, this software makes managing EHS easier, and I have used other symptoms where I wanted to pull my hair out. Benchmark is the best. It's not the cheapest, but neither is it the most expensive. This is the best platform overall for features, functionality, and value.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is intuitive, easy to use, and when I introduced it to Supervisors for use, even they agreed and love it!

#### Cons

Love the software - it's too bad HR Integration and Single Sign On are add-ons.

#### Reasons for choosing Benchmark Gensuite EHS

Same as above.

#### Reasons for switching to Benchmark Gensuite EHS

Truthfully, I am a former Benchmark (Gensuite) user. And at this brand-new company, we started with Benchmark. The company I left was using ETQ reliance and I thought that ETQ was not intuitive nor user friendly. I tried to fairly compare all these options, and ultimately found Benchmark was the best.

---

### Excellent solution for our needs

- Overall rating: 5/5
- Reviewer: Alan B.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

Gensuite customer service has been excellent. Our account representatives are very responsive.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The software is designed for its intended use so they have already considered elements that I could never have imagined. It works extremely well for its purpose.

#### Cons

Doing mass uploads via Excel workbooks requires certain security settings that our company's I.T. environment cannot handle. I had to upload from my personal computer.

#### Reasons for switching to Benchmark Gensuite EHS

Our group was split from the parent company so we had the opportunity to select a new product.

---

### ESG Benchmar for a small organisation

- Overall rating: 4/5
- Reviewer: Astrid Eva H.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

I was introduced to ESG Benchmark as an GE EHS Manager, and have missed it ever since. As we were to implement a new HSE Management system for my current organisation, I suggested ESG Benchmark and I am excited about how ESG Bench has been developed over the 10 years since I lased used it. ESG Benchmark has been well received in my organisation and the users are impressed over the functionality and accessibility of the software.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The tool is accessible with a low user threshold. Interaction between modules is great and contributes to building continuous improvement of programs and frameworks. The mobile app is highly appreciated by the users, and the option for externals to access the system with a QR code is a very useful function since we are only 50 employees and use external workers for maintenance and other critical functions. ESG Benchmark allows the EHSQ function to work smarter, and gives the Corporate function immediate insight of incidents, audits, inspections and the risk management.

#### Cons

ESG Benchmark is expensive to implement with high annual cost for a small organisation.

#### Reasons for switching to Benchmark Gensuite EHS

We were in need for a HSE software with functions that covered the needs for the whole organisation, a corporate function and three facilities located in different parts of country.

---

### Benchmark ESG overall review

- Overall rating: 4/5
- Reviewer: Jennifer E.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This review was submitted organically. No incentive was offered

HEICO has had a really great experience with the Benchmark Team! I feel like sometimes we have some crazy ideas but we are never told no. Our Benchmark team always tries to meet us in the direction we want to go, they listen to our request, go back to their developer team where they research what we are asking. They remain in constant communication with us to make sure they’re really understanding exactly what we are asking. They take the time to ask additional questions, provide suggestions and even give examples of successes with other projects they think would benefit us. We have had a really positive relationship with the Benchmark team!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

At HEICO we use an application called Benchmark Concern Reporting that enables our employees to log concerns from anywhere in the facility. We have set a goal where we really want our employees utilizing our Benchmark Concern Reporting Application more, last fall we worked with the Benchmark ESG team to launch the short form, a simple data collection method for employees that allows them to capture the Who, What, Where, and When of a Concern, and QR code capabilities for easy scanning/logging. Last year at this time we only had 1200 concerns turned in from across our enterprise, this year we are looking at over 2600, the reason that we are able to have that higher increase in usage is because the QR codes really make it easier, that specifically would be able to turn into an encrypted link, so our people on shop floor, that might not have email and they might not have user ID in the Benchmark system are still able to utilize the tool and communicate with us and tell us what are their actual concern right there on the shop floor.

#### Cons

No Negative Comments at this time.

---

### Provides comprehensive visibility across a geographically challenging portfolio.

- Overall rating: 5/5
- Reviewer: Rob P.
- Verified reviewer: Yes
- Industry: Airlines/ Aviation
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.

#### Cons

One of the challenges we face using Gensuite is that we have to operate as a third-party contractor for another company that uses Gensuite requiring us to input data separately between both instances. To overcome this challenge, I suggest offering flexible EHS data integrations when operating as a third-party contractor.

#### Vendor response

Thanks for the awesome review, Rob! We work hard to meet expectation like yours, and we¿re happy to hear we hit the mark for you. We count ourselves luck for customers like you and truly do appreciate the suggestion for improvement. Gensuite foresees the next generation of compliance and management software integrating with various frontier technologies to connect workforce and management systems. We remain committed to working with Amazon to further enhance our capabilities. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Replied April 2018

---

### Great management tool to collect & analyze EHS data.

- Overall rating: 5/5
- Reviewer: Martha C.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Product usage: Used daily for less than 2 years
- Reviewed: May 2018
- Review source details: This review was submitted organically. No incentive was offered

A rich and deep enterprise data set for injury and incident data. Systems to track corrective actions, near misses, compliance closures. Ability to enhance organization learning. Automated alerting systems for management staff.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Gensuite has tremendous flexibility and many features. Gensuite's ability to analyze information across a large enterprise adds value for my team. Gensuite also has great workflow capacity and wonderful customer service.

#### Cons

Not intuitive for first time users. The flexibility and number of features can have a flip side of increased complexity.

#### Vendor response

Thanks for the great review, Martha! The team at Gensuite is thrilled you¿re happy with our software solution and passionate customer service! We are honored to have you as our customer and enjoy our partnership. It is our priority to ensure that every customer has a robust, sustainable solution for enterprise engagement and operational excellence. We are excited to have you participate in the 2018 Gensuite conference this week and can¿t wait to share our ideas for how we can continue to make Gensuite intuitive and easy to use for first time users.

Replied May 2018

---

### Excellent customer service, valuable application.

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: April 2018
- Review source details: This review was submitted organically. No incentive was offered

Peace of mind. Knowing all incidents are being recorded up to OSHA compliance standards is crucial to our operations' success.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Robust framework allows for excellent incident tracking. Compliance calendar is also very helpful, as is the inspection tool.

#### Cons

Can be difficult to use. However, the customer service is so good, that they set us straight by showing how certain tasks are performed.

#### Vendor response

Thanks for your feedback and I'm excited to hear that our solutions enable your company to achieve compliance and manage your risks through our integrated system. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Replied May 2018

---

### Customizable Control

- Overall rating: 5/5
- Reviewer: John C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall Gensuite offers a custom experience that is very useful. Starting off takes time and can be cumbersome, along with the interface- but once you get over that, it is manageable.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

You can write, customize, and deploy easily, many different types of surveys, quality control quizzes, questionnaires and the like for your business. Easily monitor if benchmarks are being met by assigning tasks to individuals or a team.

#### Cons

Although you can customize, there is a feeling of clutter on the landing page where you start. It is overwhelming to an individual and many times you can get lost in the software because it isn’t intuitive. Updates have helped, but it could be improved for efficiency and user experience.

---

### Gensuite is dependable & intuitive. The system is up 99.9% of the time and does what it needs to do.

- Overall rating: 5/5
- Reviewer: Bart E.
- Industry: Electrical/ Electronic Manufacturing
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

For us being a global company, Gensuite allows us to record our data in Dutch, Chinese, English, etc.which is very helpful. Everything you need for a global company is contained all on one platform. Whether an incident happened across the street, or an incident happened across the world in China, I have all the data all at my fingertips. For features and functionality, Gensuite has everything we need, and we can be a pretty demanding group. Displaying 15 different customized metric reports to a big, diverse group is critical. Gensuite is also relatively inexpensive compared to other systems.

#### Cons

Customer support can't come fast enough. We want help right away and sometimes it takes a week. Although, the fix always happens right away.

---

### This EHS Management Software provides a one-stop shop for all our EHS needs.

- Overall rating: 5/5
- Reviewer: Harold W.
- Product usage: Used daily for less than 12 months
- Reviewed: March 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Gensuite is a one-stop shop for all our EHS needs. This enables our company to simplify our audits, which solidifies management and employee support. As a business administrator for my company, I can easily view what's happening at each of our plant's from our corporate headquarters. The applications we utilize are very user friendly. Lastly, we really like how most of the applications are integrated with others, for example; when you conduct an audit, you simply export those items to the action tracking app for tracking purposes.

#### Cons

For those in my organization, the applications take some time to get used to. Once this hurdle is overcome, applications work with ease.

#### Vendor response

Harold, thank you for the great review! We¿re so happy that Gensuite is able to meet your specific EHS needs. You can always count on our dedicated team to have extensive support experience and a commitment to produce and service excellence. - Corey Graves (Director, Customer Relationship and Development) & The Gensuite Team.

Replied April 2018

---

### Easy implementation of a new safety management system!

- Overall rating: 5/5
- Reviewer: Mary G.
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2018
- Review source details: This review was submitted organically. No incentive was offered

Our company is now using one safety software throughout the company.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The implementation process was painless and we have trained our global company on several different modules developed especially for our company. The Gensuite team has been amazing every step of the way and continue to support our efforts daily.

#### Cons

What I like least about Gensuite is that there are too many options to get to the same destination. This is an issue with managing a global team everyone has a different way of using Gensuite

#### Vendor response

Thank you for the kind words, Mary. We're so happy yo hear that the implementation went smoothly. We love subscribers and awesome customers like you. Thanks again! - Corey Graves (Director, Customer Relationship & Development) & The Gensuite Team.

Replied May 2018

---

### The system is easy to use and has many features. Some reports are a bit hard to find, but once you

- Overall rating: 4/5
- Reviewer: James S.
- Industry: Food Production
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: March 2018
- Review source details: This review was submitted organically. No incentive was offered

From and oversite (Corporate) perspective; ease of enterprise management, better data analysis and the ability to proactive manage EHS requirements. Local sites find it easy to use and more of a tool to help them, opposed to a "Corporate System" that we have to use.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, options, look of system, e-mail notifications. It is a good system for a business with multiple sites that need a enterprise wide management system of EHS. It is great for tracking incidents, OSHA Logs. The Compliance Calendar and Action Plan are great tools for tracking proactive and reactive action to inspections, incidents and regular requirements.

#### Cons

The reports are a bit hard to find. Would be nice to have a master list of reports and then be able to select the one I want, instead of going to Injury/Illness, Dashboard, or Insights and analytics and hunt for the one I want.

---

### wesome tool! It is a one-stop-shop that stores 100% of all EHS data, and one all employees can use!

- Overall rating: 5/5
- Reviewer: Mary B.
- Product usage: Used daily for more than 2 years
- Reviewed: March 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What our team likes most about Gensuite is that it is one simple tool to manage all EHS and compliance needs, eliminating the use of multiple excel spreadsheets. Everything is connected which makes managing tasks so much easier - for example, you can easily export concerns into ATS for corrective action tracking.

#### Cons

Our team is eager to use Gensuite tools, though the only con is that you have to pay by application.

---

### Strong and comprehensive software

- Overall rating: 5/5
- Reviewer: Adrian H.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

Fantastic tool with lots of perspective of growth

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Multy capabilities, and ability to mix data from different sources and processes

#### Cons

Navigate between tools, and privileges distributing and very limited ability to solve your own problems

---

### Gensuite Review

- Overall rating: 4/5
- Reviewer: William H.
- Industry: Utilities
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I use Gensuite for Incidents and Measurements, Compliance Calendar, Safety Dialog, Training Tracker, Safety Risk Assessment.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The things that I use in Gensuite are in one location.

#### Cons

Gensuite gets complicated if you are not using it all the time.

---

### Long Time User

- Overall rating: 2/5
- Reviewer: Eric W.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been using Gensuite for over 13 years. The basic app use is effective, but there is inconsistency with design. For example, the location of the SUBMIT buttons. They are not in a consistent place in every application. Sometimes they are to the right or left or center and top middle or bottom of page. Consistency of where to find certain functions is what makes navigating Microsoft product interfaces so easy. For example, I always go back to the File menu to SAVE and this is always in the same place in every application - excel, word, powerpoint. Gensuite needs to get to this level of consistency.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 2/5
- Customer support: 4/5
- Functionality: 1/5

#### Vendor response

Eric, we want to thank you for choosing Gensuite as your EHS management solution for over 13 years and for your honest comments as a long-time subscriber. We have started a major initiative this year to update the interface and design of all of our applications that will address these needs. As we discussed recently, we are excited to show you this new and simplified layout, which will be standardized across all our applications. We look forward to hearing your thoughts on the new look soon as we drive to improve the consistency and usability our tools. - Andy Cox (VP, Customer Services & Development)

Replied April 2017

---

### Aurora Generation LLC Review

- Overall rating: 5/5
- Reviewer: Robert I.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Intuitive, powerful, easy to explain and manipulate.

#### Cons

Needed additional engineering for what should of been out of the box, color coding scheme and printing functions.

---

### Gensuite Software Review

- Overall rating: 4/5
- Reviewer: Andrew C.
- Industry: Building Materials
- Product usage: Used daily for less than 12 months
- Reviewed: February 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I like the Gensuite software. While, the results are satisfactory, the Training Tracker could be more user friendly. This is where the system needs the most improvement.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

functions, reporting capability

#### Cons

Training Tracker, difficult to set up. Difficult to start using and manage.

---

### EHS Software with Good Functionality for daily Use

- Overall rating: 5/5
- Reviewer: Phanindra L.
- Verified reviewer: Yes
- Industry: Electrical/ Electronic Manufacturing
- Company size: 501-1000 employees
- Product usage: Used other for free trial
- Reviewed: September 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been using Gensuite for around 7+ years and sharing a couple of USP’s  New trend is positive  Always ahead of technology and constantly innovating For us during Audits, the data retrieval feature with storage and Tableau Analytics is very beneficial since these features helps me in day to day activities as a frontline EHS leader. Also, convenient for our Senior management to use it during the review meetings since this gives us a leverage to show and filter as per our need.

#### Cons

I do not have cons for this software. It is very easy to use.

---

### Extensively used the product for 10+ years

- Overall rating: 4/5
- Reviewer: Kevin M.
- Product usage: Used unspecified for unspecified
- Reviewed: February 2016
- Review source details: This review was submitted organically. No incentive was offered

Allows for the digitization of an EHS program. Many of the applications are built off the same/similar platforms which makes easy to learn new applications. GenSuite also allows for the manipulation and analysis of large amounts of data and it also has great e-mail functionality to allow for both alerting and workflow situations. Some of the tools are large and require a fair amount of customization to be useful which can be difficult at times but overall the tool is a productivity improvement allow for EHS engagement from all levels of the business.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5

---

### GM Operations & SCM

- Overall rating: 5/5
- Reviewer: balaji b.
- Product usage: Used unspecified for unspecified
- Reviewed: January 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very nice/good tracking tool, Highly integrated with operational process. Real Differentiatior with key Indicators...like to the remainders which is good option....Ready to use which like "ready to EAT"

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Audit tracking, Compliance calendar, Power Audit tool, Supervisor Score card, Measurement reporting ...etc.

#### Cons

inputting Incident details

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### GS User for 5+ Years

- Overall rating: 4/5
- Reviewer: Tori C.
- Product usage: Used unspecified for unspecified
- Reviewed: January 2017
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

I have been using Gensuite for about 5 years and recently started working closely with the Gensuite team to increase our capacity and use of the system. The Gensuite team is great and willing to go to great lengths to create a product that can be used by our program.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

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Benchmark Gensuite EHS Reviews, Pros and Cons - 2026 Software Advice