---
title: "GoAudits Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of GoAudits. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoAudits is a good fit for you!"
source_url: "https://www.softwareadvice.com/ehs/goaudits-profile/reviews/"
page_type: "reviews"
language: "en"
---

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GoAudits Reviews

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Reviews

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# GoAudits User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 145

### Secondary ratings

- Ease of use: 4.7/5
- Customer support: 4.9/5
- Value for money: 4.7/5
- Functionality: 4.6/5

### Rating distribution

- 5 stars: 115 reviews (79%)
- 4 stars: 25 reviews (17%)
- 3 stars: 4 reviews (3%)
- 2 stars: 1 reviews (1%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The app generates detailed reports instantly after completing an audit, saving time on manual paperwork.
- GoAudits has proven to be a valuable tool in streamlining our audit workflows, providing detailed and actionable reports, and ultimately helping us maintain high standards of compliance and quality across our operations.
- The addition of Action plan and Corrective action management through your exiting email network provides a real improvement to clarity and sight of operational compliance across mutli-site operations.

### Most mentioned cons

- Do not like that you cannot move sections around when building your own form.
- Inability to extract some reports make is difficult to perform a profound analysis
- I found it difficult to create checklists by myself

## GoAudits customer reviews

Showing reviews 1-25 of 145 (page 1).

### Heaterz Hot Chicken Review

- Overall rating: 5/5
- Reviewer: Eric S.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

It's been amazing. I appreciate how quickly the team responds to changes we make to our audits, how user friendly the audits are, and the accountability of being able to receive photos from our staff/employees to ensure processes are being followed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The flexibility to make the audits unique to fit our business needs. We use the audits for multiple stores along with our food trucks, which allows us to ensure we have checks and balances for our processes and there's consistency across the board.

#### Cons

I can honestly say we don't have anything negative to say. We've been very pleased with the program and our business has become much more efficient.

---

### GoAudit Review

- Overall rating: 5/5
- Reviewer: Victoria R.
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 51-200 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

[sensitive content hidden] have both been very helpful and responsive to our needs and questions. Very happy to have purchased the software and look forward to utilizing to its full capacity in 2025.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Analytics & the ease of taking pictures and adding them into the report. Also the creation and personalization of the reports.

#### Cons

Nothing as of now. We have had 30 min weekly meetings with Fazal to help train us which has been very helpful.

#### Reasons for choosing GoAudits

Customer service, price for what you get with the software, ease of use.

#### Vendor response

Hello Victoria. Thank you for sharing that you've had a positive experience with GoAudit, especially with the analytics, ease of adding pictures, and customizable reports. We’re also glad to know that our team has been helpful and responsive in supporting your needs. We appreciate your feedback and look forward to helping you make the most of GoAudits in 2025!

Replied December 2024

---

### Not a good start

- Overall rating: 2/5
- Reviewer: Debby D.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Only been with them 19 days and feel very stressed that they are not doing what they promised!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 2/5
- Customer support: 1/5
- Functionality: 5/5

#### Pros

It tells me I need to write 40 words but the only thing I like is the system!

#### Cons

staff are keen to get you on board but as soon as you are on board they don't help, delaying our audits and causing a back log, after numerous messages and emails no one seems to care!

#### Reasons for switching to GoAudits

Concerns around system not doing what we required

#### Vendor response

Hi Debby. Thank you for sharing your feedback with us. We're sorry to hear about your experience. We take your feedback very seriously and our team will contact you soon. Also, if you have questions or need assistance, please contact us anytime at support@goaudits.com. Once again, thank you for your patience.

Replied August 2024

---

### EXTREMELY VALUABLE

- Overall rating: 5/5
- Reviewer: Rosie R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2023
- Review source details: This review was submitted organically. No incentive was offered

Although I would love to keep this a secret from my competitors, it truly is a great product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

So many to list. Ease of use. Customer support is second to none. Excellent way to improve standards to any company.

#### Cons

Zero cons! And we haven't even touched the surface of all the uses.

#### Reasons for choosing GoAudits

Capabilities, user friendliness, and most importantly, the customer support.

#### Reasons for switching to GoAudits

The product was not listed above. We used iAuditor by safety culture. Our insurance company originally offered the product for free. When they decided to start charging, I decided to see what else is out there. So glad I did!

#### Vendor response

Thank you for the review, Rosie. We're glad to hear that GoAudits is an excellent tool for companies to improve their standards, easy to use and our customer support team was extremely helpful.

Replied January 2024

---

### Absolutely recommended!

- Overall rating: 5/5
- Reviewer: Dan D.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

I can't say enough good things about the GoAudits platform and the GA Team! I am the Safety Director for a General Contractor in Augusta, Maine. We looked for months for a platform that would meet our specific needs. There were some typical store shelf options out there, but we wanted our own. GA not only provided the best price, but the customer service has been nothing short of impeccable! Any issue... suggestions, concerns, problems, praise... Whatever it is! The Team responds quickly, professionally, intelligently, and (this comes dealing with me) often times with laughs and positivity. I hope readers understand when I say it's the "old school brand of customer service", because it's nothing automated or otherwise dismissed. As a customer, you are priority with GA. [sensitive content hidden]... These guys are incredible! I am by no means computer literate, and their patience (and guidance!) have truly helped our program become a success story! Thanks, GA! And to the readers... HIGHLY RECOMMENDED! If I could give ten stars, I would!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The professionalism and quick responses to address our needs. The customer service is impeccable.

#### Cons

That we didn't connect with them sooner!

#### Reasons for choosing GoAudits

The ease of setting up our own reports with our specs, design and logo.

#### Vendor response

Thank you for the incredible review, Dan! We’re happy to hear that GoAudits met your specific needs and that our customer service has made such a positive impact. We’re glad our team could support you in setting up your reports and provide the level of service you’re looking for. We appreciate your recommendation!

Replied December 2024

---

### GoAudits for Quality Assurance

- Overall rating: 5/5
- Reviewer: Steve B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

GoAudits checks all of the boxes for our company for our Quality Assurance program. They have amazing customer service that is always available with extremely fast response times. We also use GoAudits for our daily temperature logs, 4 a day at over 20 locations. Their system handles all of our needs without issue.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

GoAudits has all of the features needed for our company to perform and maintain our Quality Assurance program. As the Administrator, I am able to manage all aspects of our program in one place.

#### Cons

There were some bugs in the system initially, but those have all been worked out over the course of our relationship.

#### Reasons for switching to GoAudits

CoInspect (their name at the time) was changing their business model to have less focus on the inspection portion of their business.

#### Vendor response

Thank you for the review, Steve! We're glad that GoAudits meets all your needs for quality assurance and that you've had a positive experience with our customer support team. It’s great to know that the initial glitches have been resolved and that the system works smoothly for you.

Replied August 2024

---

### So far so good!

- Overall rating: 4/5
- Reviewer: Ben H.
- Verified reviewer: Yes
- Industry: Renewables & Environment
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: April 2023
- Review source details: This review was submitted organically. No incentive was offered

Pretty good so far. Time will tell!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I've been uploading and creating checklists for my Assessors. I don't use the software. But the software is user-friendly and intuitive. There are some features which could be improved, but having trialled another well-known auditing app, GoAudits is on a par, all-told. The support is fantastic - you don't have to wait long for assistance. I also like the fact that you can upload a checklist in almost any format, and GoAudits will do the heavy lifting for you, all as part of the service. Compared with other similar products on offer, this is fantastic. Plus, you have plenty of templates ready to use, or you can create your own, all at a competitive price point. It's early days, but I'm looking to subscribe for all the reasons stated.

#### Cons

We haven't tried using it in the field yet, so my comments will be limited to the 'backend design' of things. It can be a bit clunky having to edit checklists you've been using, in the Form Builder section. But I don't think its vastly different from most other similar offerings out there, especially when you consider all that's on offer for the price plans, and the quality of support.

#### Reasons for choosing GoAudits

As stated, a good suite of options, ease of use, and good responsive support from the get-go, all at a competitive price point.

#### Reasons for switching to GoAudits

The support with the other provider was very hit and miss. When you need support ASAP, but your help is the other side of the pond, that's not too comforting. Payment options were a little limited.

#### Vendor response

Hi Ben. Thank you for taking the time to review and provide feedback on GoAudits. We are thrilled that you find our platform user-friendly and intuitive, and that you have found our templates useful. It is also great to hear that our support team provided excellent assistance. We appreciate your recommendation of GoAudits and look forward to continuing to provide you with a helpful and efficient experience.

Replied May 2023

---

### QHSE Manager

- Overall rating: 4/5
- Reviewer: NATALIYA A.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

Very happy with the team, they are very responsive, and deal with issues quickly. The team is constantly taking the time to develop and add new features as per client requirements.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Easy to use. Ability to add pictures and comments. Generate reports immediately after audits with given score and findings. Can be used on webApp and mobile App.

#### Cons

The system is very limiting and is has a standard set up and not very flexible for a wide range of inspections. Glitches keep appearing in generated reports.

#### Reasons for switching to GoAudits

for a more user-friendly system with development potential to meet a wide range of services

#### Vendor response

Hi Natalia, thank you for the detailed review and for choosing GoAudits. Our team is continually working to improve flexibility and add new features to meet our customers' needs. We’re also glad to hear that you find GoAudits easy to use and appreciate the ability to add pictures, comments, and generate reports instantly.

Replied December 2024

---

### Best Audit App so far

- Overall rating: 5/5
- Reviewer: Maciej B.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

speed, accessibility, functionality, statistics

#### Cons

more functions, to help comply with other operating platforms, like temp monitoring or food safety , heath and safety management , checklists

#### Reasons for switching to GoAudits

more functions across the platform, user friendly and great visibility of statistics

#### Vendor response

Hi Maciej. Thank you for your valuable feedback! We're thrilled you find the GoAudits app the best auditing tool for speed, accessibility, functionality, and comprehensive statistics. We appreciate your insights on additional functions. Our team is actively working on expanding different features to enhance the experience and make the auditing process seamless. Thank you for your suggestions and review.

Replied February 2024

---

### Gordon B&M

- Overall rating: 4/5
- Reviewer: Gordon D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Working with Goaudits has been great the support team have always been a great help with any problems. Goaudits have also listened to our requirements over the time we have been using there system and made many changes to there system for our company needs.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I found the app on the phone so easy to use and navigate. The desktop software was a little more complicated but after using it for a month and with the help of goaudits support I was taught all I needed to know. The integration to the business was easy.

#### Cons

Navigating the dashboard and back system was difficult. The reports generated are not in the format or layout I would prefer and find it hard to convert it to what I would like.

#### Reasons for choosing GoAudits

Goaudits were open honest and able to deliver workable changes to there system for our company needs. I auditor were less interested to help integrate there system to our company needs.

#### Vendor response

Thank you for the honest feedback, we keep improving GoAudits and we hope that you will find our redesigned admin portal is easier to use!

Replied March 2021

---

### Assistant Manager Security

- Overall rating: 5/5
- Reviewer: Wachirawin R.
- Verified reviewer: Yes
- Industry: Security and Investigations
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall the app is great. It would be great if the patrol listed can be re-arrange by dragging.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

it is a great application and accurate application for auditing.

#### Cons

It is very difficult to re-arrange the list as you need to re-create the list which will take you more time. for example: 1. Floor 24 2. Floor 22 3. Floor 23 It would be great if I could drag 3. Floor 23 to replace with 2. Floor 22. cause sometime the content of each floor are different. so we just can't rename the floor.

#### Vendor response

Hello. Thank you for your thoughtful review! We’re glad you find GoAudits to be a great and accurate tool for your auditing needs. Your feedback is very valuable, and we appreciate you bringing this to our attention. Feel free to contact us if you need any additional assistance or if you have any further suggestions at support@goaudits.com

Replied August 2024

---

### Audit options as unique as your business.

- Overall rating: 5/5
- Reviewer: Michael D.
- Industry: Food & Beverages
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

A really positive experience, the free trial allows full access and the support team will help uploading current paper checklists quickly to allow robust testing. The real benefit is customisation and full ownership and control of audits that easy to create, amend, replicate and publish.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Go Audits provides a bespoke, customisable platform to create and use electronic audits and checklists from an initial out of the box product. The addition of Action plan and Corrective action management through your exiting email network provides a real improvement to clarity and sight of operational compliance across mutli-site operations.

#### Cons

The analytics dashboard doesn't always give the required data, but as always the Go Audits support team are working with us to make the improvements specific to our business that will continue to add value to this product.

#### Vendor response

Hi Michael. Thank you for your positive feedback about our free trial, support team, and the features of the GoAudits app. Our mission with GoAudits was to help as many businesses as possible conduct fast and efficient paperless audits anytime and anywhere. We're glad we've reached our goal.

Replied March 2024

---

### Audits and reports made easy

- Overall rating: 5/5
- Reviewer: Stacey H.
- Verified reviewer: Yes
- Industry: Construction
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2024
- Review source details: This review was submitted organically. No incentive was offered

Excellent customer service and tech support. This app has helped me to successfully deliver my projects for our clients. I also was able to easily train new staff on how to use it, it is very user friendly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to change a checklist's questions to fit changing needs of a project.

#### Cons

Cannot batch download reports. We can see a library of the reports but we have to download them to print them. Would like to be able to select a batch of reports to download as a group.

#### Vendor response

Hi Stacy. Thank you for your valuable feedback on the GoAudits app! We appreciate your positive comments on the app's flexibility and user-friendliness. Regarding your suggestions, our team is working on enabling batch downloads of reports to enhance your experience. We're thrilled to hear that our team offered you excellent support and that the app helped you successfully deliver your projects for clients.

Replied February 2024

---

### Go audit

- Overall rating: 4/5
- Reviewer: Axelle D.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

We made with [sensitive content hidden] our new grids for our F&B teams.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team. It is much appreciated to be able to audit with our mobile phone, it make it easy for all our employees.

#### Cons

We think it would be great to have our neutral grids easily available in Excel/PDF format. For the time being, we are obliged to carry out a mock audit without scoring in order to have a neutral grid to send to our teams.

#### Vendor response

Hi Axelle. Thank you for your review and feedback. We appreciate your suggestions, our dev team will consider them. We're glad you find mobile auditing easier with GoAudits, and our team responded promptly to your inquiries.

Replied October 2023

---

### A Must Have Performance Standards Auditing Tool

- Overall rating: 5/5
- Reviewer: Rizan A.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2024
- Review source details: This review was submitted organically. No incentive was offered

GoAudits is a powerful and flexible tool for businesses conducting regular audits and inspections, but the cost might be a concern for certain organizations.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

GoAudits has a clean and intuitive interface, making it easy for users of all technical abilities to navigate and use efficiently. Minimal training is required for most users. The app generates detailed reports instantly after completing an audit, saving time on manual paperwork. Reports can be customized and shared in various formats, such as PDF and Excel.

#### Cons

The pricing can be considered high for smaller businesses or teams with tight budgets. Some users feel that additional features should be included in lower-priced tiers.

#### Vendor response

Thank you for the review, Rizan! We’re glad to hear that you find GoAudits easy to use, with a clean interface and efficient reporting. We appreciate your feedback on pricing and will keep it in mind as we continue to improve our offerings. Thanks for recommending GoAudits!

Replied December 2024

---

### GoAudits Review

- Overall rating: 4/5
- Reviewer: Deepak B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

Reduced paper consumption.Professional reports.Saves time.Analytics is really helpful.Support team resolves the highlighted issues quickly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Easy to use, professional digitalized reports, supports the paperless initiative, and enables us to self regulate. We appreciate the support from the [sensitive content hidden], Customer Success Manager, Key Account Manager and Support Team.

#### Cons

Customization of few forms has been a challenge so far, but I am pretty confident that a solution will be found soon.Sometimes unable to upload a picture while performing an audit in the mobile app.An option to close bulk actions of the same question for the same location is currently not available.

#### Reasons for choosing GoAudits

We chose GoAudits as we trust them to deliver as per our expectations.

#### Vendor response

Hi Deepak. We're glad you found the app easy to use and that the professional, digitalized reports and analytics have saved you time. Thank you for your feedback and for your trust.

Replied February 2023

---

### Excellent Experience

- Overall rating: 5/5
- Reviewer: Noreen E.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: August 2024
- Review source details: This review was submitted organically. No incentive was offered

My experience with the Team and [sensitive content hidden] has been excellent, everyone is so helpful and I am enjoying working together to develop new areas of Auditing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The platform is very easy to use and has many features that work well for me in my health care area.

#### Cons

At the moment I have had no negative experience with GoSudits.

#### Vendor response

Thank you for sharing your experience! We're pleased to hear that the GoAudits app's features have been an excellent fit for your healthcare needs and that working with our team has been enjoyable for you. We look forward to continuing our collaboration as you develop new auditing areas.

Replied August 2024

---

### A great partner for the C-Store Collective

- Overall rating: 5/5
- Reviewer: Jonathan R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: January 2024
- Review source details: This review was submitted organically. No incentive was offered

Friendly and fast to support. It's a great toll atht can be customised to suit your specific needs

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We have written many bespoke Convenience Retail specific audits that we encourage all our retail clients to sign up to. Easy to use, immediate reporting and con cover so many topics eg store standards, Food safety, Legal document checks, promo change over audits etc etc

#### Cons

Nothing not to like, the form builder took a bit of getting used to but help is at hand when required

#### Vendor response

Hi Jonathan. Thank you for sharing your positive experience with us. We're delighted to hear that the GoAudits app is easy to use and that the reporting feature is useful for your retail business. It's part of our mission at GoAudits to provide user-friendly and efficient auditing solutions for our clients, and we're pleased to hear that you find our auditing tool to be a great asset and that our support team has been helpful and responsive to your inquiries. As always, it's been a pleasure to work together, and we look forward to continuing our partnership.

Replied January 2024

---

### My GoAudits Experience

- Overall rating: 5/5
- Reviewer: Dwain C.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

My experience has been excellent overall. Every time I've reached out, I've received prompt follow-up, and the team has consistently resolved all concerns quickly and efficiently overall experience

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

One of the biggest advantages of using GoAudits is its user-friendly interface and the wide range of customization options tailored to fit our properties. Additionally, the GoAudits team is highly responsive and quick to address any concerns that arise, ensuring smooth and efficient service.

#### Cons

It would be helpful to create the action plan for all areas of concerns.

#### Vendor response

Thank you for the review! It's great to know that GoAudits has provided you with an excellent experience, particularly with our user-friendly interface and responsive support team. We appreciate your suggestion about action plans and will take it into consideration as we continue to enhance the platform.

Replied December 2024

---

### GoAudits tools boost productivity and maintain high standards.

- Overall rating: 5/5
- Reviewer: Stanislaw P.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 501-1000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The dashboard, webapp, and mobile apps are all excellent platforms. They all have their own functions and are user-friendly. The dashboard is excellent for assessing all of the received inspections, and both the webapp and mobile app make it simple to conduct inspections.

#### Cons

I currently have no complaints, however I would just suggest adding more options to the Dashboard that can aid businesses in gaining more benefits.

#### Vendor response

Thank you for recommending GoAudits, Stanislaw. Glad the GoAudits app streamlined the inspection process efficiently and you found it user friendly and the dashboard was excellent for analyzing all the inspections you conducted.

Replied October 2023

---

### GoAudits UserX

- Overall rating: 5/5
- Reviewer: Kasheena R.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: April 2023
- Review source details: This review was submitted organically. No incentive was offered

It's overall good but needs minor improvements listed above

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the centralized source for all of our standards

#### Cons

I wish that the custom standards would be included in the main reports of the corresponding department instead of a separate custom report I wish i could manage users myself and make custom audits myselfI also wish we could filter by associate in the analytics dashboard

#### Reasons for choosing GoAudits

Corporate mandate

#### Vendor response

Hi Kasheena. Thank you for your review and feedback. Our team is constantly working to improve the app, and we are grateful to receive your feedback. We are glad you enjoyed the app and found it good overall.

Replied April 2023

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### Right tool to perform inspection within a company

- Overall rating: 5/5
- Reviewer: Desmond M.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2023
- Review source details: This review was submitted organically. No incentive was offered

Overall I am satisfied with the product and I find it very useful.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use within the companySimple interface Accurate information is provided

#### Cons

There were some small glitches, but the support team provides immediate assistance.

#### Vendor response

Hi Desmond. Glad you found GoAudits to be the right tool to perform inspections and easy to use. Thank you for your review and feedback.

Replied October 2023

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### Very good

- Overall rating: 4/5
- Reviewer: Richard M.
- Verified reviewer: Yes
- Industry: Leisure, Travel & Tourism
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: January 2022
- Review source details: This review was submitted organically. No incentive was offered

Go Audits have allowed us to remove the need to complete lodge audits on paper, this has been a massive step forward for us and continues to help with improving standards

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use, flexible and amazing support from the Go Audits team

#### Cons

The system is still a work in progress for Center Parcs so lots of learnings still, however i wouldn't currently say there are any cons.

#### Reasons for choosing GoAudits

Far superior product, massive potential for further developments and the Go Audits team could not have been more helpful and approachable.

#### Vendor response

Thank you Richard, we really appreciate your honest review and look forward to supporting your team at Center Parcs.

Replied January 2022

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### Excellent tool for the weekly inspections

- Overall rating: 5/5
- Reviewer: Eilleen X.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 501-1000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: September 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to perform inspectionsClear information on the reportsInstant reports The email distribution list is a great featureGreat support with the checklists and configuration

#### Cons

There isn't really anything substantial I want to make a fuss about, but it would be great to always have our login information saved and added automatically when needed to log in to the mobile app.

#### Vendor response

Dear Eilleen, we thank you for taking the time to give us your feedback. Great to hear that you had a positive experience with the GoAudits inspection app! Regarding the login process, we will ask our support team to reach out and show you how to save login information in your device. Best wishes!

Replied November 2023

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### After completing the 90% audit also sometimes it's asking from first

- Overall rating: 5/5
- Reviewer: Roshan n.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 10000+ employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2022
- Review source details: This review was submitted organically. No incentive was offered

Good

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use.We can find the proper reoprt

#### Cons

After completing the 90% audit also sometimes it's asking from first

#### Vendor response

Thank you for your feedback. The app was designed to offer a smooth and easy easy experience for our customers. We understand it can be frustrating when something interrupts the process. But if the challenges with the forms persist, you can reach out to us at: support@goaudits.com.

Replied January 2023

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GoAudits Reviews, Pros and Cons - 2026 Software Advice