--- title: "GoAudits Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of GoAudits. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if GoAudits is a good fit for you!" source_url: "https://www.softwareadvice.com/ehs/goaudits-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Audit Software](https://www.softwareadvice.com/audit/) / [GoAudits](https://www.softwareadvice.com/ehs/goaudits-profile/) / GoAudits Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ehs/goaudits-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ehs/goaudits-profile/alternatives/) # GoAudits User Reviews ## Reviews summary - Overall rating: 4.8/5 - Total reviews: 145 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.9/5 - Value for money: 4.7/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 115 reviews (79%) - 4 stars: 25 reviews (17%) - 3 stars: 4 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 0 reviews (0%) ### Most mentioned pros - GoAudits has proven to be a valuable tool in streamlining our audit workflows, providing detailed and actionable reports, and ultimately helping us maintain high standards of compliance and quality across our operations. - The addition of Action plan and Corrective action management through your exiting email network provides a real improvement to clarity and sight of operational compliance across mutli-site operations. - Its robust set of features, from customizable templates to offline functionality, meets our diverse auditing needs. While there are minor areas for improvement, such as app performance and pricing, the benefits far outweigh these drawbacks. ### Most mentioned cons - Do not like that you cannot move sections around when building your own form. - Inability to extract some reports make is difficult to perform a profound analysis - I found it difficult to create checklists by myself ## GoAudits customer reviews Showing reviews 1-25 of 145 (page 1). ### Heaterz Hot Chicken Review - Overall rating: 5/5 - Reviewer: Eric S. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered It's been amazing. I appreciate how quickly the team responds to changes we make to our audits, how user friendly the audits are, and the accountability of being able to receive photos from our staff/employees to ensure processes are being followed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility to make the audits unique to fit our business needs. We use the audits for multiple stores along with our food trucks, which allows us to ensure we have checks and balances for our processes and there's consistency across the board. #### Cons I can honestly say we don't have anything negative to say. We've been very pleased with the program and our business has become much more efficient. --- ### EXTREMELY VALUABLE - Overall rating: 5/5 - Reviewer: Rosie R. - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered Although I would love to keep this a secret from my competitors, it truly is a great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros So many to list. Ease of use. Customer support is second to none. Excellent way to improve standards to any company. #### Cons Zero cons! And we haven't even touched the surface of all the uses. #### Reasons for choosing GoAudits Capabilities, user friendliness, and most importantly, the customer support. #### Reasons for switching to GoAudits The product was not listed above. We used iAuditor by safety culture. Our insurance company originally offered the product for free. When they decided to start charging, I decided to see what else is out there. So glad I did! #### Vendor response Thank you for the review, Rosie. We're glad to hear that GoAudits is an excellent tool for companies to improve their standards, easy to use and our customer support team was extremely helpful. Replied January 2024 --- ### Not a good start - Overall rating: 2/5 - Reviewer: Debby D. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Only been with them 19 days and feel very stressed that they are not doing what they promised! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros It tells me I need to write 40 words but the only thing I like is the system! #### Cons staff are keen to get you on board but as soon as you are on board they don't help, delaying our audits and causing a back log, after numerous messages and emails no one seems to care! #### Reasons for switching to GoAudits Concerns around system not doing what we required #### Vendor response Hi Debby. Thank you for sharing your feedback with us. We're sorry to hear about your experience. We take your feedback very seriously and our team will contact you soon. Also, if you have questions or need assistance, please contact us anytime at support@goaudits.com. Once again, thank you for your patience. Replied August 2024 --- ### Absolutely recommended! - Overall rating: 5/5 - Reviewer: Dan D. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered I can't say enough good things about the GoAudits platform and the GA Team! I am the Safety Director for a General Contractor in Augusta, Maine. We looked for months for a platform that would meet our specific needs. There were some typical store shelf options out there, but we wanted our own. GA not only provided the best price, but the customer service has been nothing short of impeccable! Any issue... suggestions, concerns, problems, praise... Whatever it is! The Team responds quickly, professionally, intelligently, and (this comes dealing with me) often times with laughs and positivity. I hope readers understand when I say it's the "old school brand of customer service", because it's nothing automated or otherwise dismissed. As a customer, you are priority with GA. [sensitive content hidden]... These guys are incredible! I am by no means computer literate, and their patience (and guidance!) have truly helped our program become a success story! Thanks, GA! And to the readers... HIGHLY RECOMMENDED! If I could give ten stars, I would! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The professionalism and quick responses to address our needs. The customer service is impeccable. #### Cons That we didn't connect with them sooner! #### Reasons for choosing GoAudits The ease of setting up our own reports with our specs, design and logo. #### Vendor response Thank you for the incredible review, Dan! We’re happy to hear that GoAudits met your specific needs and that our customer service has made such a positive impact. We’re glad our team could support you in setting up your reports and provide the level of service you’re looking for. We appreciate your recommendation! Replied December 2024 --- ### GoAudits for Quality Assurance - Overall rating: 5/5 - Reviewer: Steve B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered GoAudits checks all of the boxes for our company for our Quality Assurance program. They have amazing customer service that is always available with extremely fast response times. We also use GoAudits for our daily temperature logs, 4 a day at over 20 locations. Their system handles all of our needs without issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GoAudits has all of the features needed for our company to perform and maintain our Quality Assurance program. As the Administrator, I am able to manage all aspects of our program in one place. #### Cons There were some bugs in the system initially, but those have all been worked out over the course of our relationship. #### Reasons for switching to GoAudits CoInspect (their name at the time) was changing their business model to have less focus on the inspection portion of their business. #### Vendor response Thank you for the review, Steve! We're glad that GoAudits meets all your needs for quality assurance and that you've had a positive experience with our customer support team. It’s great to know that the initial glitches have been resolved and that the system works smoothly for you. Replied August 2024 --- ### So far so good! - Overall rating: 4/5 - Reviewer: Ben H. - Verified reviewer: Yes - Industry: Renewables & Environment - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered Pretty good so far. Time will tell! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I've been uploading and creating checklists for my Assessors. I don't use the software. But the software is user-friendly and intuitive. There are some features which could be improved, but having trialled another well-known auditing app, GoAudits is on a par, all-told. The support is fantastic - you don't have to wait long for assistance. I also like the fact that you can upload a checklist in almost any format, and GoAudits will do the heavy lifting for you, all as part of the service. Compared with other similar products on offer, this is fantastic. Plus, you have plenty of templates ready to use, or you can create your own, all at a competitive price point. It's early days, but I'm looking to subscribe for all the reasons stated. #### Cons We haven't tried using it in the field yet, so my comments will be limited to the 'backend design' of things. It can be a bit clunky having to edit checklists you've been using, in the Form Builder section. But I don't think its vastly different from most other similar offerings out there, especially when you consider all that's on offer for the price plans, and the quality of support. #### Reasons for choosing GoAudits As stated, a good suite of options, ease of use, and good responsive support from the get-go, all at a competitive price point. #### Reasons for switching to GoAudits The support with the other provider was very hit and miss. When you need support ASAP, but your help is the other side of the pond, that's not too comforting. Payment options were a little limited. #### Vendor response Hi Ben. Thank you for taking the time to review and provide feedback on GoAudits. We are thrilled that you find our platform user-friendly and intuitive, and that you have found our templates useful. It is also great to hear that our support team provided excellent assistance. We appreciate your recommendation of GoAudits and look forward to continuing to provide you with a helpful and efficient experience. Replied May 2023 --- ### QHSE Manager - Overall rating: 4/5 - Reviewer: NATALIYA A. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Very happy with the team, they are very responsive, and deal with issues quickly. The team is constantly taking the time to develop and add new features as per client requirements. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Easy to use. Ability to add pictures and comments. Generate reports immediately after audits with given score and findings. Can be used on webApp and mobile App. #### Cons The system is very limiting and is has a standard set up and not very flexible for a wide range of inspections. Glitches keep appearing in generated reports. #### Reasons for switching to GoAudits for a more user-friendly system with development potential to meet a wide range of services #### Vendor response Hi Natalia, thank you for the detailed review and for choosing GoAudits. Our team is continually working to improve flexibility and add new features to meet our customers' needs. We’re also glad to hear that you find GoAudits easy to use and appreciate the ability to add pictures, comments, and generate reports instantly. Replied December 2024 --- ### GoAudit Review - Overall rating: 5/5 - Reviewer: Victoria R. - Verified reviewer: Yes - Industry: Food Production - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered [sensitive content hidden] have both been very helpful and responsive to our needs and questions. Very happy to have purchased the software and look forward to utilizing to its full capacity in 2025. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Analytics & the ease of taking pictures and adding them into the report. Also the creation and personalization of the reports. #### Cons Nothing as of now. We have had 30 min weekly meetings with Fazal to help train us which has been very helpful. #### Reasons for choosing GoAudits Customer service, price for what you get with the software, ease of use. #### Vendor response Hello Victoria. Thank you for sharing that you've had a positive experience with GoAudit, especially with the analytics, ease of adding pictures, and customizable reports. We’re also glad to know that our team has been helpful and responsive in supporting your needs. We appreciate your feedback and look forward to helping you make the most of GoAudits in 2025! Replied December 2024 --- ### Best Audit App so far - Overall rating: 5/5 - Reviewer: Maciej B. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros speed, accessibility, functionality, statistics #### Cons more functions, to help comply with other operating platforms, like temp monitoring or food safety , heath and safety management , checklists #### Reasons for switching to GoAudits more functions across the platform, user friendly and great visibility of statistics #### Vendor response Hi Maciej. Thank you for your valuable feedback! We're thrilled you find the GoAudits app the best auditing tool for speed, accessibility, functionality, and comprehensive statistics. We appreciate your insights on additional functions. Our team is actively working on expanding different features to enhance the experience and make the auditing process seamless. Thank you for your suggestions and review. Replied February 2024 --- ### Gordon B&M - Overall rating: 4/5 - Reviewer: Gordon D. - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Working with Goaudits has been great the support team have always been a great help with any problems. Goaudits have also listened to our requirements over the time we have been using there system and made many changes to there system for our company needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I found the app on the phone so easy to use and navigate. The desktop software was a little more complicated but after using it for a month and with the help of goaudits support I was taught all I needed to know. The integration to the business was easy. #### Cons Navigating the dashboard and back system was difficult. The reports generated are not in the format or layout I would prefer and find it hard to convert it to what I would like. #### Reasons for choosing GoAudits Goaudits were open honest and able to deliver workable changes to there system for our company needs. I auditor were less interested to help integrate there system to our company needs. #### Vendor response Thank you for the honest feedback, we keep improving GoAudits and we hope that you will find our redesigned admin portal is easier to use! Replied March 2021 --- ### Assistant Manager Security - Overall rating: 5/5 - Reviewer: Wachirawin R. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered Overall the app is great. It would be great if the patrol listed can be re-arrange by dragging. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros it is a great application and accurate application for auditing. #### Cons It is very difficult to re-arrange the list as you need to re-create the list which will take you more time. for example: 1. Floor 24 2. Floor 22 3. Floor 23 It would be great if I could drag 3. Floor 23 to replace with 2. Floor 22. cause sometime the content of each floor are different. so we just can't rename the floor. #### Vendor response Hello. Thank you for your thoughtful review! We’re glad you find GoAudits to be a great and accurate tool for your auditing needs. Your feedback is very valuable, and we appreciate you bringing this to our attention. Feel free to contact us if you need any additional assistance or if you have any further suggestions at support@goaudits.com Replied August 2024 --- ### Audit options as unique as your business. - Overall rating: 5/5 - Reviewer: Michael D. - Industry: Food & Beverages - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered A really positive experience, the free trial allows full access and the support team will help uploading current paper checklists quickly to allow robust testing. The real benefit is customisation and full ownership and control of audits that easy to create, amend, replicate and publish. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Go Audits provides a bespoke, customisable platform to create and use electronic audits and checklists from an initial out of the box product. The addition of Action plan and Corrective action management through your exiting email network provides a real improvement to clarity and sight of operational compliance across mutli-site operations. #### Cons The analytics dashboard doesn't always give the required data, but as always the Go Audits support team are working with us to make the improvements specific to our business that will continue to add value to this product. #### Vendor response Hi Michael. Thank you for your positive feedback about our free trial, support team, and the features of the GoAudits app. Our mission with GoAudits was to help as many businesses as possible conduct fast and efficient paperless audits anytime and anywhere. We're glad we've reached our goal. Replied March 2024 --- ### Audits and reports made easy - Overall rating: 5/5 - Reviewer: Stacey H. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent customer service and tech support. This app has helped me to successfully deliver my projects for our clients. I also was able to easily train new staff on how to use it, it is very user friendly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to change a checklist's questions to fit changing needs of a project. #### Cons Cannot batch download reports. We can see a library of the reports but we have to download them to print them. Would like to be able to select a batch of reports to download as a group. #### Vendor response Hi Stacy. Thank you for your valuable feedback on the GoAudits app! We appreciate your positive comments on the app's flexibility and user-friendliness. Regarding your suggestions, our team is working on enabling batch downloads of reports to enhance your experience. We're thrilled to hear that our team offered you excellent support and that the app helped you successfully deliver your projects for clients. Replied February 2024 --- ### Go audit - Overall rating: 4/5 - Reviewer: Axelle D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered We made with [sensitive content hidden] our new grids for our F&B teams. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team. It is much appreciated to be able to audit with our mobile phone, it make it easy for all our employees. #### Cons We think it would be great to have our neutral grids easily available in Excel/PDF format. For the time being, we are obliged to carry out a mock audit without scoring in order to have a neutral grid to send to our teams. #### Vendor response Hi Axelle. Thank you for your review and feedback. We appreciate your suggestions, our dev team will consider them. We're glad you find mobile auditing easier with GoAudits, and our team responded promptly to your inquiries. Replied October 2023 --- ### A Must Have Performance Standards Auditing Tool - Overall rating: 5/5 - Reviewer: Rizan A. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered GoAudits is a powerful and flexible tool for businesses conducting regular audits and inspections, but the cost might be a concern for certain organizations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros GoAudits has a clean and intuitive interface, making it easy for users of all technical abilities to navigate and use efficiently. Minimal training is required for most users. The app generates detailed reports instantly after completing an audit, saving time on manual paperwork. Reports can be customized and shared in various formats, such as PDF and Excel. #### Cons The pricing can be considered high for smaller businesses or teams with tight budgets. Some users feel that additional features should be included in lower-priced tiers. #### Vendor response Thank you for the review, Rizan! We’re glad to hear that you find GoAudits easy to use, with a clean interface and efficient reporting. We appreciate your feedback on pricing and will keep it in mind as we continue to improve our offerings. Thanks for recommending GoAudits! Replied December 2024 --- ### GoAudits Review - Overall rating: 4/5 - Reviewer: Deepak B. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Reduced paper consumption.Professional reports.Saves time.Analytics is really helpful.Support team resolves the highlighted issues quickly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Easy to use, professional digitalized reports, supports the paperless initiative, and enables us to self regulate. We appreciate the support from the [sensitive content hidden], Customer Success Manager, Key Account Manager and Support Team. #### Cons Customization of few forms has been a challenge so far, but I am pretty confident that a solution will be found soon.Sometimes unable to upload a picture while performing an audit in the mobile app.An option to close bulk actions of the same question for the same location is currently not available. #### Reasons for choosing GoAudits We chose GoAudits as we trust them to deliver as per our expectations. #### Vendor response Hi Deepak. We're glad you found the app easy to use and that the professional, digitalized reports and analytics have saved you time. Thank you for your feedback and for your trust. Replied February 2023 --- ### Excellent Experience - Overall rating: 5/5 - Reviewer: Noreen E. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2024 - Review source details: This review was submitted organically. No incentive was offered My experience with the Team and [sensitive content hidden] has been excellent, everyone is so helpful and I am enjoying working together to develop new areas of Auditing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is very easy to use and has many features that work well for me in my health care area. #### Cons At the moment I have had no negative experience with GoSudits. #### Vendor response Thank you for sharing your experience! We're pleased to hear that the GoAudits app's features have been an excellent fit for your healthcare needs and that working with our team has been enjoyable for you. We look forward to continuing our collaboration as you develop new auditing areas. Replied August 2024 --- ### A great partner for the C-Store Collective - Overall rating: 5/5 - Reviewer: Jonathan R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Friendly and fast to support. It's a great toll atht can be customised to suit your specific needs #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have written many bespoke Convenience Retail specific audits that we encourage all our retail clients to sign up to. Easy to use, immediate reporting and con cover so many topics eg store standards, Food safety, Legal document checks, promo change over audits etc etc #### Cons Nothing not to like, the form builder took a bit of getting used to but help is at hand when required #### Vendor response Hi Jonathan. Thank you for sharing your positive experience with us. We're delighted to hear that the GoAudits app is easy to use and that the reporting feature is useful for your retail business. It's part of our mission at GoAudits to provide user-friendly and efficient auditing solutions for our clients, and we're pleased to hear that you find our auditing tool to be a great asset and that our support team has been helpful and responsive to your inquiries. As always, it's been a pleasure to work together, and we look forward to continuing our partnership. Replied January 2024 --- ### What I think about GoAudits - Overall rating: 4/5 - Reviewer: Phoebe P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered I think that it is a great learning tool. Personally, I use it for our newer associates to determine how they're doing which I believe gives actual evidence in regards to their performance #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros - it is able to capture images - it has an extensive list of all the standards that apply to the environment - it can be customised - reports are easily accessible and generated in a timely manner #### Cons - can be very time consuming - at times the related standard is not applicable on the departmental audit itself #### Vendor response Hi Phoebe. Thank you for your review! We're glad you're enjoying the image feature, the flexible customization, and the quick reports. Your insights are truly appreciated, and we assure you that our team will take them into account. Replied March 2024 --- ### Great Product - Overall rating: 5/5 - Reviewer: Sam L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Positive, great customer and system support #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use for end users, simple yet effective system #### Cons The importing of setting every time you use a mobile device. Would prefer that this was eliminated #### Vendor response Hi, Sam. Thanks for sharing your review and feedback. We're glad you find our mobile auditing app user-friendly, efficient, and effective. Your feedback is greatly appreciated and we will strive to keep up the excellent work. Replied June 2023 --- ### Review for Go Audits - Overall rating: 5/5 - Reviewer: Marios C. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered Exceptional! We are really looking forward to long-term collaboration! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros 1. The new application is really fast and loved the upgrade 2. Easy to use (After the induction to the app, after a few times, it is great to use.) 3. [sensitive content hidden] is supper! 4. [sensitive content hidden], our customer success manager, is top! 5. Go Audits did the checklist for us, which was so helpful as it is tricky and challenging for users uploading the questions. When you are not uploading your checklist, you are often unable to do so. Our entire team is grateful for this service. #### Cons 1. When using the old platform and completing our checklist via tablet or phone, it sometimes crushed, and when logged in through a computer or laptop, many questions did not save the answer as well as the images uploaded from the inspector. #### Vendor response Hi, Marios. Thank you for sharing your feedback. We're sorry to hear about the challenges you faced with the old platform and are happy to hear that our new, redesigned GoAudits mobile app is easy to use and fast. Our team takes pride in delivering exceptional support, and we're glad they made a positive impact on your experience. We look forward to providing you with excellent service for many years to come. Replied January 2024 --- ### Lydia - YoooServ - Overall rating: 3/5 - Reviewer: Lydia T. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros As the admin user it is great that you can limited access for the users to only see certain audits. Support team are always very helpful and quick to respond. The app is also easy to navigate meaning that it is fast to train staff how to use it. #### Cons I find the backend portal on the webpage very slow despite using very strong wifi. I don't like that I can't permanently delete audits it has to be done by the go audits team. I think further descriptions and features could be useful so we can maximum the audits to the best of their ability. We would love to be able to complete the audit and send it to external users for them to review and sign. #### Vendor response Thank you for your review, Lydia. Our team continually works to improve the app, and we greatly appreciate your feedback. We are glad you found the app easy to use and received excellent support from our support team. Replied February 2023 --- ### Great app to navigate through different functionalities for users - Overall rating: 5/5 - Reviewer: Agness K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The app's offline mode is a game-changer for inspectors working in areas with limited connectivity. Also it allows users to capture and attach photos directly within the app. #### Cons There is always room for minor improvements in features and performance optimization, but the app stands out as a reliable and versatile solution for various inspection needs. #### Vendor response Hi Agness. Thank you for your review! We're glad you find the GoAudits app great for navigating different functionalities, and the offline option for inspections in areas with limited connection & the photo feature is helpful for your business. Our team continuously works to enhance our clients' experience and looks forward to exceeding your expectations. Replied January 2024 --- ### Brilliant software, amazing team and support - Overall rating: 5/5 - Reviewer: Remus P. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered It has been a brilliant journey - my company ended up selecting the tool for the entire brand (all our hotels) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros User-friendliness, the results we got after implementation and daily use #### Cons Perhaps a better integration with employee roster for quality assessment overtime of employees who are being audited #### Reasons for choosing GoAudits Easier to use and responsive team who constantly tailored the software to our needs #### Vendor response Thank you for your feedback, Remus! We are happy to hear that you find the GoAudits software brilliant and that the team was so helpful. It has been a pleasure working with you, and we appreciate your trust in using our app across the entire brand for every hotel. Replied February 2023 --- ### Health and Safety Audit Reports at the Touch of a Button - Overall rating: 5/5 - Reviewer: Bill R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The feature of GoAudits that I appreciate the most is its ease of use and how it can be adapted to suit any working environment, from a Construction Site to a Care Home, to a Hotel. I can only give the GoAudits platform and team my sincere thanks for a product that has not only saved us time, effort and money but is highly rated by my staff and our Clients! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Audits took time to complete, but also meant that the clients sometimes didn’t receive the completed report until the next working day or even later. We now save time with instant reports & faster turnaround” #### Cons There is nothing You can not like about Go Audits. #### Reasons for choosing GoAudits No hassle sale and recommendation from current user #### Vendor response Thank you Bill, good to hear GoAudits saves time to you and your customers. Always a pleasure collaborating with you! Replied March 2021 ## More reviews [Next reviews](https://www.softwareadvice.com/ehs/goaudits-profile/reviews/?page=2) --- GoAudits Reviews, Pros and Cons - 2026 Software Advice