About INX InControl

INX InControl is a cloud-based occupational health and safety management system that assists small to large sized organizations with incident reporting, event capture and risk assessment. Its key features include auditing, site inspections, asset and data management.

The application comes with a module that lets supervisors manage worker's compensation, medical certificates, work plans and reimbursement. The solution helps managers assign tasks and track work status in real-time. Additionally, the system’s compliance management functionality ensures staff adhere to country-specific safety standard procedures. 

INX InControl integrates with third-party platforms such as SAP ERP, Pronto and Chris21. Contractors can use the solution to complet...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

23 Reviews of INX InControl

Average User Ratings

Overall

3.52 / 5 stars

Ease-of-use

3.5

Value for money

3.5

Customer support

4.0

Functionality

3.5

Ratings Snapshot

5 stars

(4)

4

4 stars

(7)

7

3 stars

(9)

9

2 stars

(3)

3

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 23 results

September 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Personal Experience

great good system good service good staff

Pros

Easy to use and basically idiot proof you can experiment if needed and learn as you go. The system is very kind to beginners. Once you know your way around you can get data entered very easily by just typing a few letters and the system will give you options so you dont have to be great of fast at typing. The modules link together and feed off each other very easily the more you play the more you learn to do and the quicker it gets done

Cons

Cant really think of anything because it is user friendly in all ways

August 2019

Andy from Bhgwan Marine

Company Size: 501-1,000 employees

Industry: Maritime

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

InControl/InFlight

INX InControl has matured over the 8/9 years with some positive effect to our business and is showcased during many audits of our management systems with our Clients, Regulators and 3rd Party assessors. The full implementation of the system took longer than expected mainly through a reduced uptake / engagement from senior management. This is an internal issue. The system can deliver but requires drivers and champions at various levels.

Pros

If set-up properly, the event management system can be fully utilised for many types of events. Important aspects include getting the workflows correct to have an effective process through until verification and close-out. The system has many features that are interconnected to help with developing an organisations risk profile. Level of utilisation of these features does come down to training and managements drive to engage the system.

Cons

1. Integrating all events with a Risk Register is complex and requires set disciplines to implement correctly. 2. Performance Dashboard(s) seem to be limited in comparison with other systems currently on the market. 3. Cost structure for adding additional modules including maintenance support services makes the product less attractive, which makes your customers want to look at alternative systems. 4. Cost of additional modules is a barrier. 5. The presentation of standard Reports is not aesthetically appealing.

Reasons for Choosing INX InControl

A central database with ability to reduce duplication of data with common platform for managing information.

September 2018

Daniel from Transport for NSW

Company Size: 5,001-10,000 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2018

Event Management made simple

Once the product is configured the way you need the product works flawlessly. As an administrator when ever I have had any issues with the product the IT support team have always been very helpful. Also the team at INX are more than willing for you to provide input regarding what you would like to see from the product in future releases.

Pros

Makes reporting and management of Events very simple. Having workflows that can be customized based on numerous triggers makes for some very specific and smooth Event management. The ability to set up automated notifications (again based on specific triggers), and automated reports ensures that the right people are kept up to date in a timely manner. The customer service I have received from the INX IT support team has been second to none, they are always very willing to help and they are very knowledgeable regarding their products.

Cons

There is minimal scope for custom fields on the various tabs that make up the event management, however keeping in mind the price point of the product this was not unexpected. Setting the security permissions is more difficult than it should be especially when you have users numbering in the hundreds.

December 2019

Bin from YEM Technology Pty Ltd

Company Size: 201-500 employees

Industry: Mining & Metals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

December 2019

Workflow management, improve Quality system

Streamline the company HSE/Safety related reporting process, improve quality system as a result.

Pros

Turn reporting into a very simple way, having workflows that can be customized based on company needs. Very good customer service support.

Cons

Sometimes the user interface is not very friendly, it gets a bit confusing. Some of the features take a while to get used to.

April 2018

Susan from Compass Group

Company Size: 10,000+ employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

April 2018

mostly it is good and certainly has improved in recent years again. Few small hiccups along the wa

visibility for a number of users and all from central locations or in the field.

Pros

the ease of use for our front end users from those that use it daily to those that use it once every 6 months.

Cons

sometimes the simple things are more difficult then they should be but many improvements have been put in place. and the other things is someone will have worked one way for ages and then in an update it changes and sometimes its only by trail and error you find the change and if it was working well before and we ask for the change to be bought back seems no cant happen. The time taken for some of the upgrades to fix known issues occurs, or that we will send support ticket with evidence and all the details to be told please send more which you do and either it cant be replicated its fixed itself or I found my own work around. can be frustrating when this isn't the only task I do in my role but takes the biggest chuck of my time. time for some of the big projects to be rolled out and even after suggestions from users are put forward they still aren't taken into consideration - Risk Register - Mobile App.