About ProcessMAP EHS Platform

ProcessMAP is a cloud-based environmental health safety (EHS) solution that also offers risk and compliance management. With ProcessMAP, users can collect, manage and analyze risk and safety data with a central solution.

Modules include health and safety, risk and claims management, environment and sustainability and compliance and quality management. Other features include a customizable user interface, regulatory reports, role-based access, multilingual support and applications for mobile devices with an offline mode.

ProcessMAP's built-in reporting and analytics platform provides users with trending, benchmarking and forecasting capabilities that help them generate custom reports. Additionally, ProcessMAP's modules fea...


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Supported Operating System(s):

Web browser (OS agnostic)

21 Reviews of ProcessMAP EHS Platform

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(11)

11

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 21 results

February 2021

Daniel from B.Braun Medical

Company Size: 5,001-10,000 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

One Stop Shop

For our purposes we were looking for a system to centralize all of our Incident reporting and regulatory compliance needs. With ProcessMAP we were able to do just that. Having over 35 plus sites across the US it is nice to have one system that is shared across those locations. I can run and file 28 OSHA logs without the pain of going to multiple spreadsheets and databases to retrieve the information. The record keeping and corrective actions sections also allow us to meet and exceed our ISO standards and requirements. During audits it is often brought up how the systems organization and presentation highlight the investigation and corrections of incidents.

Pros

The software is set up on a module styled basis. This makes the system easier to access the correct locations for different types of users. The permission settings allow the administrator to turn on or off elements easily and quickly. After some initial training the system is easy to navigate, and user friendly for basic users (ie..line level leadership, managers). Having a platform which allows for customization of dashboards is also a plus in terms of communications and transparency. It has decreased our duplicate and redundant reports dramatically throughout the past couple of years.

Cons

As with any system, there are drawbacks to what can be performed. Some of the users would like to see additional information broken out by more site specific information. This is something which would require a lot of effort to change and there is would not be enough business justification to do so. Additional feedback heard is that the system can get confusing and cumbersome for persons not utilizing it often. The user will forget where the location or process would be for data entry or reporting. This is off set with the interactive help feature but that sometimes is also left behind.

Reasons for Choosing ProcessMAP EHS Platform

The team at ProcessMap was really the deciding factor. They went above and beyond to make sure we felt comfortable with the system. During the entire time we have partnered together I have not had an issue with the support nor dedication of the team there.

March 2021

Cooper from Ibsa

Company Size: 1,001-5,000 employees

Industry: Warehousing

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2021

ProcessMAP System Review – Positive Experience

My companies experience has been mostly positive while working with ProcessMAP. They provide us with a customer service manager that ensures we are taken care of accordingly and get all our questions answered in a timely manner. We have had a few quarterly business reviews now and the information that ProcessMAP presents allows us to know if we are moving the needle with EHS.

Pros

o User ability – ease of use o Mobile functionality – except for investigations o App Builder - Ability to customize apps that relate to our business

Cons

o ProcessMAP moving to a mobile platform but still is a mostly computer-based software with the exception of a few apps and app builder. o Reporting/Dynamic dashboards can be difficult to use if you have customized fields instead of out of the box solution. o Our users can not complete investigations on the mobile device – out in the place of incident.

Reasons for Choosing ProcessMAP EHS Platform

We chose ProcessMAP for the mobile flexibility. The system allowed us to translate audits, and reporting of incidents (near miss, unsafe act and unsafe condition, injury/illness, vehicle) real time while onsite. The dynamic dashboard capabilities were a positive. We can utilize the dynamic dashboard KPI’s to ensure leadership to shop floor team members are aligned with progress and EHS. The level of support we receive for issues that arise. They have tiered approach to resolve issues in a timely manner based on priority assigned to the issue. Also, being a global company, we require translations to be easy and user friendly. ProcessMAP provides us with the easy ability to customize translations.

Reasons for Switching to ProcessMAP EHS Platform

All of the key players on the Verdantix quadrant.

August 2019

Samantha from Kodiak Building Partners

Company Size: 5,001-10,000 employees

Industry: Building Materials

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

August 2019

Would not recommend.

We aren't solving any business problems. Process Map continues to reject what we need as not possible without other solutions.

Pros

We were sold on Process Map because it had all of the features we needed in one place - LMS/Claims/Audits.

Cons

It is terribly confusing. There are so many back end fixes, etc. You need a full time person to be an administrator at your company, a SME. Otherwise, it is beyond frustrating and unusable.

March 2021

Donnie from King Industries

Company Size: 201-500 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2021

processMap for small manufacturing

ProcessMAP has become the way to organize work life.

Pros

ProcessMAP is an excellent tool to organize your daily and annual activities and goals, accomplishments throughout the year are easily communicated up for reviews. The tool is also extremely helpful in tracking incidents and training for regulators. When we are audited, this tool helps us easily cruise through an audit while impressing auditors without having to run to a filing cabinet.

Cons

Insight is difficult. Sometimes, customer service can take too long.

Reasons for Choosing ProcessMAP EHS Platform

User interface and ease.

February 2021

Vickie from Ashley Furniture

Company Size: 10,000+ employees

Industry: Furniture

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Process Map Review

great

Pros

The ability to have all information on one system

Cons

Wish the feeds worked better or would be implemented quicker

Reasons for Choosing ProcessMAP EHS Platform

Our VP has used it at his last employer and thought it was a good fit for us

Reasons for Switching to ProcessMAP EHS Platform

Easy to put information into the system -- wasn't user friendly to be able to get information out and was difficult working with their customer service and the upgrades were constant