About Qualsys


Qualsys is a governance, risk and compliance (GRC) suite that offers management modules for risk, documents, equipment maintenance, audits, policies and more. The solution can be either deployed on-premise or hosted in the cloud.

Qualsys offers integrated modules that help businesses to manage communication between departments and comply with multiple ISO standards. The solution provides users with real-time data that can be accessed through admin dashboards.

The document control module provides access and version control, and includes tools to help ensure compliance with ISO, GDP and FDA regulations. The solution also offers users an equipment maintenance module, as well as risk management, incident management and supplier management.

Services are offered on an annual subscription basis that includes support via phone, email and through an online helpdesk.



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Supported Operating System(s):

Web browser (OS agnostic)

18 Reviews of Qualsys

Average User Ratings

Overall

4.50 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(12)

4 stars

(4)

3 stars

(1)

2 stars

(1)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-18 of 18 reviews

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July 2017

Carl from Sodexo

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

EQMS is simple and effective. It is a nonsense free application that makes sense of managing Quality

Pros

Simple to use, simple to set-up, simple to train and simple to administrate. Its very functional and configurable and is well supported by Qualsys. It is also delivers some considerable time savings in areas such as auditing and action management. The system automates many of the administrative tasks and provides some excellent real time reporting.

Cons

Some of the modules somehow feel less superior to document management module. They are clearly well developed but it clear that the system began with document management and the evolved into other areas.

Response from Qualsys of

Replied July 2017

Hi Carl, Thank you for your review of Qualsys. We are really pleased EQMS is delivering considerable time and cost savings at Sodexo. We really value our partnership with Sodexo and your team has provided us with some really valuable ideas into how we can improve all of the modules. We are always investing in EQMS modules to deliver greater insights, visibility into performance and time savings. Thank you, Emily.

June 2017

Rob from Sodexo

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

High Quality QMS

EQMS supports our ISO9001 quality management processes, saves us time, and eases our communication with remote teams.

Pros

We've been working with Qualsys and EQMS for four years. The core modules are mature and feature-rich, they enable us to streamline our processes and document management requirements. The apps save us many hours of manual effort each time we use them. There is also a healthy pipeline of new features and enhancements. Perhaps the biggest strength of the software is the commitment from the Qualsys team to the success of their customers. Highly recommended.

Cons

The software has so many features and options that it can take a little while to set up, however the Qualsys team have offered us support to get this right for our implementations.

Response from Qualsys of

Replied June 2017

Thank you Rob

April 2017

Paul from DYSIS Medical Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

April 2017

Customer rep guided us through implementation extremely well including training of users.

Compliant against regulations

Pros

Modules are well organised and easy to use. Documents are very easy to find using the search tool in the Navigation window. Training database can be used to generate training records for organisation and records are easily completed.

Cons

CAPA module was difficult to customise. It proved to be a difficult job to update the Issues Manager database and should have been easier.

Although training records can be generated by the system, new records need to be raised each time a document is revised. This is very poor as other systems that I have used generate a training record automatically as soon as the document is revised. When I asked about this, I was informed it would be a major project - this is basic functionality which I was really disappointed to see was not on the system.

April 2017

Adam from WE Rawson Ltd

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2017

A 'one stop shop' for all of our Quality and Auditing requirements

My company has purchased the EQMS system and we have gone for a number of the modules including Training Manager and Audit Manager, which I use on a regular basis. The system has made my job much easier and all my documents are now easy to access and easy to maintain. The training records are simple to review and update, the matrix review brings everything together in an easy to view format which can also be downloaded into Excel files. The Audit Manager is easy to use, specific audit can be designed and these are carried out on a tablet, photos and other evidence are easy to collect during the audit. The download feature is excellent and saves valuable time when writing the final report. The setting up takes a bit of time, but it's worth it and we have received excellent support from Qualsys throughout the setting up of the system.

Pros

Easy to use for lots of information

Cons

Setting up

Response from Qualsys of

Replied April 2017

Hi Adam, Thank you for taking the time to write us a review. We are delighted to hear EQMS is making your role much easier and look forward to helping you maximise your use of the system in the future. Many thanks, the Team at Qualsys.

February 2017

Zaheer from Kettering General Hospital

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2017

EQMS Review

This softaware has enabled us to prepare and meet UKAS ISO 15189 standards. There is alot more that the system can offer its users and would recommend that users explore the full potential of the system. We currently only have a few of the modules available to us!

Pros

Simple to use

Cons

Additional modules need to purchased seperately i.e CAPA, Audit etc

Response from Qualsys of

Replied March 2017

Hi Zaheer, Thank you for taking the time to write a review for us. It's great that you are finding EQMS simple to use and that it's helped you to prepare and meet your UKAS ISO 15189 requirements. We're always looking for opportunities to make our EQMS solution is as flexible and scalable as possible, so many thanks for your feedback. All the best, the Team at Qualsys.

July 2017

Stephen from Bunzl Retail Supplies

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2017

Overall, very positive. The business has staff in all departments who engage well with customers.

Pros

The ability to configure the system is made very simple. Changes can be made by administrators with minimal effort which is invaluable to any business which is either growing or operates in a dynamic environment.
The software has constant releases either for fixes (which obviously everyone wants to avoid altogether) or for improvements. We have seen several iterations of a module in the space of a year which has helped how our users engage with the system.
On a similar note, I am impressed with how the company will make changes to the software upon request. Changes are reviewed and implemented in a timely fashion.

Cons

Having to re-create successful pilot projects from UAT to the Live site is a frustration!
Whilst I have praised the configurability of the system I believe there are further improvements which could be made to enhance the software further.
The module nature of the software has meant some modules are behind others in terms of aesthetics and functionality (but I know this is something the business is working on).

Response from Qualsys of

Replied July 2017

Hi Stephen, thank you for taking the time to review EQMS. We are delighted you have found the changes to EQMS have been made in a timely manner and that you have found the configuration process has been simple. We have our customer voice meeting first thing next week and we will cover how we can streamline the UAT to go-live process. We will let you know whether that is going to be possible. We're really delighted you find the value for money and the customer support excellent. We'll keep working on ease of use and functionality. Many thanks, Emily

February 2017

Franz from BT Americas

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2017

World of Possibilities with EQMS

I've known about EQMS since 2005 and began using it's spectrum of features since 2012. After five years of working with EQMS, I have come to appreciate it more and more. I would advise anyone looking to use EQMS to take their time and understand all the different features.

Response from Qualsys of

Replied February 2017

Hi Franz, Thank you for your valuable feedback. We are always working hard to improve EQMS for you.

May 2017

Adam from Roberts Mart

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

May 2017

EQMS offer great support from beginning to end of implementation

Saving time on the admin side of quality management, freeing up more time to carry out value adding activities and improvement projects.

Pros

The functionality it offers and the option to add more modules as time goes on and our confidence with the system improves.

Cons

Its can be quite difficult to setup and time consuming but support is there if needed. Once setup then the system takes little time to get around and operate.

Response from Qualsys of

Replied May 2017

Hi Adam, Thank you for reviewing Qualsys. We're delighted to hear you are happy with the set up and the functionality of EQMS. We're looking forward to working with you over the next few months to make sure your roll out is a huge success!

February 2017

lee from W E Rawson Ltd

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

February 2017

EQMS BY Qualsys

possible the best QMS software on the market, Streets ahead of any rival software currently on the market.I have already recommended this to my previous employer, who have purchased three of the modules. support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help us drive continuous improvement across the site.

Pros

user friendly, customer support and the workflows within the system.

Cons

none found to date.

Response from Qualsys of

Replied February 2017

Many thanks Lee!

February 2017

Greig from Aberdein Considine

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

Excellent time saver and value for money

We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money. We use Document Manager, Risk Manager and Audit Manager and the controls in place for each application have been hugely beneficial in helping us achieve our ISO standards.

Pros

Ease of use
To Do List
Audit Manager iPad application

Cons

Would be great to be able to send emails directly from the system to selected users.

Response from Qualsys of

Replied February 2017

Thank you Greig!

April 2017

Grace from EME Installations

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

April 2017

Grace - EME

I come across many difficulties with the functionality of EQMS , i work with large documents which won't upload to the system. I called customer support over a year ago and the problem is still not resolved.

Pros

N/A

Cons

- I cannot upload medium to large files

Response from Qualsys of

Replied April 2017

Hi Grace, Thank you for sharing your feedback on EQMS. I am really sorry to hear that you have struggled to upload large documents and that you haven't felt like the issue has been resolved. Network capacity and internet speed is always a limiting factor when uploading and downloading any item from internet. As we have just discussed, we are arranging a support nurse call with you to ensure you feel you have the support and training required, and maximise your use of the system. Many thanks, Emily.

May 2019

Attila from Self Employed

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2019

Team managing at the highest level

Pros

- Multi-level system
-Great separated administrator and user privileges
- Professional and fast support

Cons

- Some parts are too complex
- Require too much time for training

Response from Qualsys of

Replied May 2019

Hi Attila, Thank you for leaving us a review. We're really delighted that you've rated the overall quality of Qualsys as 5 star and that you've found the multi-level EQMS great, professional and fast. We are always looking for ways to simplify the overall user experience and have taken your feedback to our UX/UI design and development team. Please send any specific requests / ideas through to usability@qualsys.co.uk and our team would be delighted to hear from you. We look forward to working with you for years to come and helping you continue to generate time and cost savings. Thanks Emily

February 2017

Janice from Diageo

Review Source: Capterra