About Qualsys

Qualsys is a governance, risk and compliance (GRC) suite that offers management modules for risk, documents, equipment maintenance, audits, policies and more. The solution can be either deployed on-premise or hosted in the cloud.

Qualsys offers integrated modules that help businesses to manage communication between departments and comply with multiple ISO standards. The solution provides users with real-time data that can be accessed through admin dashboards.

The document control module provides access and version control, and includes tools to help ensure compliance with ISO, GDP and FDA regulations. The solution also offers users an equipment maintenance module, as well as risk management, incident management and supplier management.

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Supported Operating System(s):

Web browser (OS agnostic)

45 Reviews of Qualsys

Average User Ratings

Overall

4.40 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(24)

24

4 stars

(16)

16

3 stars

(4)

4

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 45 results

July 2019

Danielle from UCP / Zeller Plastik

Company Size: 201-500 employees

Industry: Plastics

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

July 2019

Qualsys is life-changing!

Overall, it has made an improvement and met a lot of our needs. The most difficult part is getting end users engaged in the system.

Pros

I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted! The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence. I will bullet point the rest: Ability to link related documents Setting review dates for documents Dashboard Limiting permissions/viewing ability Ability for end users to leave feedback on documentation Automatically PDFing documents Embedding codes Training/help is within the system Overall the software is miles ahead of the others, with so many positive points!

Cons

The cons: There is not an option to select the information shown in an issue report The forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another section Kickstarting workflows is a little more clunky than the "pass to" function The "if" option could have a lot more power (but I understand this is a recent development) You can't do a blank search for all documents (filtering with topics for example)

Reasons for Choosing Qualsys

Qualsys had the full package in comparison, and was a lot more user friendly.

Response from Qualsys

Replied July 2019

Hi Danielle, This is such a lovely review. Thank you so much for sharing your experience of Qualsys with the world. It means a lot to us. Thank you also for sharing your feedback about workflows. If you have any more feedback on new or old functionality, please do send us an email to usability@qualsys.co.uk and our UX/UI team will look into it. Many thanks Emily

August 2019

Annabelle from Marley Ltd

Company Size: 501-1,000 employees

Industry: Building Materials

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2019

Qualsys Experience

A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

Pros

Ease off use Ability to run from IPad's and phones Flexibility of being able to tailor to own needs Dashboard for tracking performance Easy administration

Cons

Audits process is long winded and could be simplified by being able to raise on close on the app. Modules are not interactive with each other and operate independently.

Reasons for Choosing Qualsys

Locality of organisation User friendly Proce

Response from Qualsys

Replied August 2019

Thank you for writing us a review Annabelle. We're really delighted you find EQMS easy to use and flexible to tailor to your own needs. Thank you for your feedback about the audit process. We're getting a support nurse to get in touch with you as you can raise and close audits on the mobile application. All the best, Emily

June 2020

Sarah from Leeds Teaching Hospital

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

June 2020

Sarah Atkinson Review

The implementation of EQMS to the department has been very successful. We have come across some issues, however the helpdesk have been very helpful with any problems. It is a very impressive system. The amount of documentation control paperwork has declined massively, and those members of the team have more capacity to work on other tasks.

Pros

The system has had a positive impact on the department. The whole process to upload documentation is very easy, easy to train other staff members and has worked exceptionally well. Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind. The security and data integrity features are also good.

Cons

. When saving a document detail or uploading a document, pop ups appears select 'yes' or 'cancel'. We feel this selection should be 'yes' or 'no'. Some of the reports and dashboard features do not fit our needs. We would have wanted to be able to drill down into different document owner groups, rather than a user. We have four areas Aseptics, Radiopharmacy, QA/QA and PMU document owners. It would be useful for our trending and MQRG reports if we could select one of these groups, rather than all the documents collated together.

Reasons for Choosing Qualsys

The accessibility, security, data integrity, ease of the system, we wanted a paperlite system and a product that would help with electronic reporting/trending and prompt document management to review out of date documents.

October 2019

Daniel from EPC-UK

Company Size: 201-500 employees

Industry: Chemicals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

October 2019

Great software

This is housing all our certificates, training and actions. So far so good!

Pros

A very easy business system to administer. I particularly like the Actions and Document Manager module.

Cons

We needed a lot of customization to ensure the Training Manager module worked for us.

Reasons for Choosing Qualsys

Unsure - wasn't too involved with this.

Response from Qualsys

Replied November 2019

Hi Daniel Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer. We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run. If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to info@qualsys.co.uk Thanks again, Emily

June 2020

Paul from DYSIS Medical Ltd

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2020

Review of Qualsys EQMS

The main business problem that has been resolved with having the EQMS is one of compliance. Working in a heavily regulated industry, the EQMS allows us to have full control of documents, staff training, change controls, nonconformances and CAPA investigations, One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System. This was paper based before and far from ideal but having it available electronically means that users can access the system anywhere and at any time. This is important when users are located in several different countries.

Pros

Impact - the document control database is easily the most impactful feature of the software allowing all employees to easily access procedure they require to perform their jobs. Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely. Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.

Cons

One of the missing elements is a link from the training database to doc control so that when a new revision of a document is released, an automatic training record should be send to all relevant employees. I have used several other EQMS systems and this functionality is standard. It may be released with version 7 of the database? I feel the training database is not nearly as well developed as the document control db but it is part of the system that is extremely important to our organisation working in a Medical Devices.

Reasons for Choosing Qualsys

The Qualsys EQMS offered us everything we needed for the size of our organisation.