--- title: "Workhub Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Workhub. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Workhub is a good fit for you!" source_url: "https://www.softwareadvice.com/ehs/safetysync-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / [Workhub](https://www.softwareadvice.com/ehs/safetysync-profile/) / Workhub Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/ehs/safetysync-profile/) Reviews [Alternatives](https://www.softwareadvice.com/ehs/safetysync-profile/alternatives/) # Workhub User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 127 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.7/5 - Functionality: 4.2/5 ### Rating distribution - 5 stars: 76 reviews (60%) - 4 stars: 42 reviews (33%) - 3 stars: 8 reviews (6%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Most mentioned pros - I also love the fact that inspections can be linked to your assets, and you can find specific deficiencies noted in the inspections or repairs done just by searching key words. - It is easy to track active employees and inactive employees, as well as their current and past due tickets. Whenever we have questions or requests, the customer service team answers all our inquiries in a very professional and timely manner. - You collect points for doing good things, doing training, or completing task and you can get clothing with your company logo on it. ### Most mentioned cons - Site-specific hazard assessments, and workflows are lacking and only give supervisors (one person) notifications and viewing of incident reports without giving managers admin permissions to incident reports. - Analytics feature is very poor it does not quantify types of events accurately and is very basic. - You can upload a word document, but that defeats the word editor. Why have it if it is unusable. ## Workhub customer reviews Showing reviews 1-25 of 127 (page 1). ### Great company to work with - Overall rating: 5/5 - Reviewer: Samantha K. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ease of access #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros All of the information I need as a safety professional is in one place and easily accessible from anywhere. #### Cons There isn't anything not to like, if there are technical issues, they are fixed right away, customers service is quick. --- ### Easy to use, cost efficient LMS platform - Overall rating: 5/5 - Reviewer: Jennifer F. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Experience has been very positive overall. Not a lot of training is required as the platform is very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use and good value for the cost. Staff are engaged with the platform and find it easy to navigate. #### Cons Not all of the required courses for our organization are included in the library, but we can easily add ours in. #### Reasons for choosing Workhub Cost of the platform, ease of use, library of courses included #### Vendor response Thank you, Jennifer, for your feedback. We’re delighted that you and your team find Workhub to be a valuable tool. Our content team diligently works every day to update and create new, interactive training content. We’ll continue to add more courses and update the existing ones to consistently meet our customers’ standards and needs. Replied November 2025 --- ### Happy User of Workhub - Overall rating: 3/5 - Reviewer: Brittany W. - Verified reviewer: Yes - Industry: Human Resources - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, it's a great program, continually getting better, their customer service is always pleasant, quick and eager to help or offer suggestions and they are honest about their downfalls which I appreciate. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer service is top notch. I love the chat feature, the articles feature that pops up when you're searching to try and solve your own issue. I like the simple format, it is friendly looking and seemingly a simple program for the workers. #### Cons It does lack some intricacies that would make the progam just that much better. It seems to be getting better and the programers are always working on creating more functions but there are a few additional layers that could be added to help the administrators be able to use Workhub entirely rather than still needing to utilize additional supports outside of Workhub. #### Vendor response Hello Brittany, It makes us incredibly happy to know that we were able to help you achieve your goals. We will continue working hard to provide you with an excellent experience. Thanks for taking the time to write this review; it means a lot to us. Cheers! Replied March 2024 --- ### Using Workhub - Overall rating: 4/5 - Reviewer: Jill W. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I really like the ease of use that Workhub has. The workers I signed up, didn't have any issues navigating the Workhub platform. I like the ability to upload my own custom courses. #### Cons It would be nice if Workhub expanded the documentation reporting options. Reports are limited and cumbersome. More options for customizing the existing courses and a way to assign a single person to a specific course (usually for remedial training). #### Reasons for switching to Workhub More functionality and more options for customization. #### Vendor response Thank you for your kind words, Jill! We're glad you're happy with our Software and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Replied March 2024 --- ### Small Business with Five Locations across Canada - Overall rating: 5/5 - Reviewer: Ian R. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent, our owner can find information about policies, procedures and compliance without having to look in different applications or manuals. Makes my job easier. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Instant communication with all of our five locations for new policies and procedures. The online training modules linked to certificates provide a one-stop source for our compliance and onboarding of new employees consistently. #### Cons Safety meeting functionality takes a while to configure for our operation. #### Reasons for choosing Workhub The cost and the ease of integration into existing policies. #### Reasons for switching to Workhub Consolidating all information and compliance data in one location, access to the online training was a bonus. #### Vendor response Thank you Ian, for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the Software. Replied March 2024 --- ### Value Adding Safety Data Management Software - Overall rating: 5/5 - Reviewer: Dana R. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have worked with Workhub for over a decade and I can’t imagine doing my job without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Workhub is an amazing system that makes safety data management streamlined and seamless. It is always improving and growing with the industry. The customer service is way over and above any I have ever encountered. #### Cons Workhub doesn't have a statistics-tracking component which would be VERY helpful. #### Reasons for choosing Workhub Ease of use, convenience, COST, COST, COST. Workhub is infinitely better than other products and so much less expensive. #### Reasons for switching to Workhub The spreadsheet method just didn’t work any longer. We needed something that was able to keep up with demand and the changing landscape in the digital age. --- ### Workhub Review - Overall rating: 4/5 - Reviewer: Jenna K. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered use it daily for tacking, communicating, and organizing documentation. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros online courses cover basic awareness courses for new hires during orientation, helps us save on xternal course costs. #### Cons Meeting features, not the easiest to use. #### Reasons for choosing Workhub the staff wasnt so forceful and way more features. #### Vendor response Thank you for the great review! We're so happy we can cover you on those course costs! ;) Replied September 2021 --- ### Could use a few more sections - Overall rating: 4/5 - Reviewer: Kurt Q. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Works well, I wish it could do a little more, it is close to being Great. The editing is a little glitchy sometimes you have to open the page several times before it loads. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros The ability to make changes to policy's and procedures easily. The online training is a neat bonus.. #### Cons Needs a place for Formal Hazard assessments. In the Safety meetings section policy's and procedures should be able to be linked. After editing a procedure the system should make everyone reread it. #### Vendor response Hi Kurt, Thanks a bunch for your review! We’re thrilled you appreciate the ability to review policies. Regarding the cons you mentioned, I noticed a few things you can already do in Workhub. For example, you can update a procedure and have everyone take another look, depending on the nature of the change. Minor changes, workers don’t need to review. Major changes, worker’s compliance will be reset. Regarding linking policies to safety meetings, there’s a section when you schedule the meeting where you can attach documents. You can download the policy as a PDF and reupload it there. For Formal Hazard Assessments, many of our clients use Other Forms for this, which is super flexible and easy to use. Just a heads-up, our customer success team is here to help you out at no extra cost, so feel free to ask any questions you have about the software and what it can do. If you’d like to see these features in action, we’re happy to do a video call. Just email me at leonardo.skinner@workhub.com Replied November 2025 --- ### SLH Review - Overall rating: 4/5 - Reviewer: Gerri C. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS I learn more and more about all the things I can do with this program its amazing, and the chat box is a quick wat to get the help you need, that team of people are very good at what they do :) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Workhubs many different categories make this program very convenient for me to reach all the different areas of staff we have. As well I can set up training programs to meet all the different areas of staff we have. I love that I can upload policies and procedures into it and the staff just have to login for access to this stuff they need on job sites #### Cons Honestly I can not think of one thing I do not like in Workhub, I more I learn to do on it the happier I am with these tools at my finger tips #### Vendor response Hi Gerri, It’s great to hear you’re so happy with Workhub, that’s fantastic! We’re excited for you to keep exploring the software. If anything’s unclear or you need a hand, just remember we’re here to help. Our customer success team is ready to assist through different ways, via chat, email, phone, video calls, or even telepathy lol!. We’re committed to helping you reach your goals, all included in your subscription! We’re really looking forward to seeing your success and those 5-star soon. Cheers, Replied November 2025 --- ### Convenient compliance tool - Overall rating: 4/5 - Reviewer: Scott R. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great overall experience, having multiple companies can make it hard to stay on top of training and compliance. Workhub is a great tool to make that happen. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of communicating with many remote workers, helps keep up on compliance for workers and see where the gaps are. #### Cons When posting bulletins can be awkward getting it to view properly, doesn't accept a word document very easily #### Vendor response Thanks, Scott, for checking out Workhub! We’re so happy to hear it’s helping your organization stay compliant. Just a heads-up: the admin view when you create bulletins might look a bit different from what workers see. But don’t worry, it’ll all work out for everyone. Admins only get a sneak peek, while workers see it properly. And about Word documents, you can easily copy information from Word into Workhub.  When you paste, the text editor will ask if you want to “keep” the format, which will keep the information the same as in your Word document, or you can choose to “clean” the format, which will only paste the characters. Replied January 2026 --- ### Review of Workhub - Overall rating: 4/5 - Reviewer: Darryl R. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Works great for smaller size companies. Have used it a 4 different companies introducing Workhub to 3 different organizations. These small firms were happy With the product #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Ease of use as an admin. Leo is an excellent support and willing to provide assistance whenever needed #### Cons Uploading data. This process take a long time with multiple employees. Trying to get employees to load info can be quite tedious #### Vendor response Thank you, Darryl, for your valuable feedback, not only to us but also for sharing your insights with colleagues about Workhub. It has been my pleasure helping you over the past few years, and I hope to continue providing my assistance in the future.  We are diligently working to enhance the performance of Workhub across various aspects of the software. For instance, we are improving the storage and processing of assignments behind the scenes. This upcoming update will significantly enhance the performance of some components, thereby facilitating a smoother user experience for assignments related to positions and locations for larger organizations. Regards, Leo. Replied November 2025 --- ### Easy to use system - Overall rating: 4/5 - Reviewer: Julie M. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Employee management features are easy to use for both the employees and admin and our customer support rep is fantastic #### Cons The inability to assign training to an individual, this makes it difficult to manage larger groups of employees #### Vendor response Thank you so much for taking the time to review Workhub. We’re delighted to hear that administrators and employees find it easy to use. Your feedback is incredibly valuable to us. We understand that the ability to assign individual tasks gives you more flexibility when assigning tasks to workers. We’re committed to continuously improving the software. We’d love to offer even more flexibility by allowing you to assign multiple roles to an individual. This feature would allow you to assign a broader range of requirements. We intend to implement such a feature in the future. Replied November 2025 --- ### Great for HR & Safety Management - Overall rating: 5/5 - Reviewer: Christy S. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I am satisfied. I would like to see a few more features built. Excellent customer service! This program allows me to track a lot of things in one space rather than through multiple spreadsheets #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros My favorite component are the documents... I like that it automatically tracks all revisions (with reasons), that it tracks and reminds for annual reviews; and that it has an acknowledgement feature for employee review compliance. No more paper packages - everything can be done from your phone. I also love that there is a community recommendation page! #### Cons Learning this program took quite a while as an administrator build all the components. And while I have mastered it as an administrator, I find that I have to help my workers navigate through the program still. #### Vendor response Thank you so much Christy, for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the Software. Replied March 2024 --- ### Workhub Review - Overall rating: 4/5 - Reviewer: shawn s. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I enjoy using workhub and it makes my life easier as HSE Manager to keep up to date with 3 companies and nearly 300 employees #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Ease of use for workers, Easily observe compliance, Easily add company specific training, whmis, tdg and other courses included in the cost #### Cons Not able to work offline. Not able to assign multiple roles to a worker - HSE Committee Representative required the created of a new title to ensure compliance with training #### Reasons for choosing Workhub Cost/Beneift, Homepage and buttons are easy for workers to identify, search function is smart and narrows down the list as you type #### Vendor response It makes us incredibly happy to know that we were able to help you Shawn, achieve your goals. We'll continue working hard to provide you with an excellent experience. Replied March 2024 --- ### Workhub Review - Overall rating: 5/5 - Reviewer: Shelly M. - Verified reviewer: Yes - Industry: Warehousing - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. Our workers do not appreciate that they are needing to consistently refresh the page though. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tracking compliance, helpful workers such as Kendra, great for setting up electronic inspections. #### Cons Lack of ability to have a multi role person such as committee member and warehouse personnel. You can't assign them the duties of a JHSC without messing with their job position duties and requirements. --- ### Best decision we've made for managing our Safety Program. - Overall rating: 5/5 - Reviewer: CARRIE G. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent program! I am a huge advocate for Workhub and all it offers. They are consistently growing and improving and its exciting to be a part of it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customer service and response time is second to none. Workhub features and options cover everything we need for compliance. The new features that come out periodically are always a positive and useless improvement to the program. #### Cons I wish there were more training videos on how to set things up. Safety compliance is so complex within our industry so I'm constantly needing to figure out how I can gear our program more towards the industry requirements. #### Reasons for choosing Workhub The customer service. --- ### Workhub Review - Overall rating: 4/5 - Reviewer: Joanne T. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall we quite enjoy Workhub, other than some of the changes that no longer support our company needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Having all tickets and online training available electronically for workers, supervisors and managements, as well, as having documents like policies and procedures available to workers at anytime. #### Cons The constant changes, some of which are NOT user friendly, and are removing features that we become accustomed to. When these are removed, it makes our job much more difficult and we are no longer able to support our staff as we have previously. #### Reasons for switching to Workhub Electronic system is much more user friendly. #### Vendor response Thank you for your kind words, Joanne! We're glad you're happy with our Software and that it's been helpful for your business. We strive to provide the best possible experience so you can be successful. Replied March 2024 --- ### Safety Training & Compliance - Overall rating: 5/5 - Reviewer: Janal H. - Verified reviewer: Yes - Industry: Utilities - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: May 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Work hub simplifies our training and compliance needs by offering all training in one place and the ability to easily access reports to show compliance for clients and annual safety audit requirements #### Cons I wish customized training options were less expensive or easier to create for yourself when client require more job specific training --- ### Meets our organizations needs for tracking in house safety certification compliance - Overall rating: 3/5 - Reviewer: Jonathan K. - Product usage: Used other for more than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Are able to successfully train large groups of workers with obstacles such as: extremely remote communities, low literacy, limited access to both computers and internet. Ability to cover a vast number of worksites/departments within our organization and maintain the same quality of safety training. Great support staff! I can not stress this enough. #### Cons We generally have to deliver the course to remote locations with obstacles such as: low literacy and limited internet and computer access. Therefore, we have found that delivering the course in a group (projector screen)most convenient for our organization. saving of the answer keys and quizzes is time consuming however with the options to select and deselect course lessons; not sure what that looks like on the software development side to make that a bit of a quicker process. Internet outage = handouts are not adequate to cover material. we have come across was new administrators not knowing how to properly use the software and doing something silly such as deleting a worker opposed to deactivating it. I feel like a mandatory tour- "how to" may help provide new administrators with the proper information/education to effectively use safety sync in their organizations. Quite honestly speaking, with the deadlines and fast paced work environments most of us work in it is extremely tough to find time to explore safety sync and gain a good understanding of the software to be able to use it to its full potential. I myself can not say I have a full understanding of how safety sync can complement my organizations safety program. Last thing is a merge worker feature opposed to a delete worker feature would be a great tool, and save a lot of stress, when all of a sudden we have a new administrator learning the program and they mistakenly delete opposed to deactivate a worker. --- ### Extremely Satisfied - Overall rating: 5/5 - Reviewer: Jeff D. - Industry: Environmental Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. There are many HSE programs out there that claim to manage HSE training and certificate tracking, along with day to day safety communication. When we launched Bowron Environmental Group in March of 2015, we looked extensively into the various programs out there. Many appeared to be non-user friendly and in our position as a new start up, we're seen to be excessively expensive. We have found SafetySync's all in $$/user/month billing system, very fair for the product we receive. As with switching to any new systems, there is a bit of a learning curve. With SafetySync, the assistance we were provided when the program was new to us, was exceptional. The exposure to a multitude of safety training programs within SafetySync, at no additional charge to our company, is, in my opinion, one of the most beneficial features. When looking at competitors programs, each course typically came with a charge, which resulted in increased costs. We also utilize SafetySync to communicate safety bulletins to our workers, in which they receive both a text and an email, of which they must read and acknowledge. The program has made vast improvements to the safety communication our management team has been exposed to in the past. I am confident that the utilization of SafetySync has saved our company a significant amount of time and money, at the same time in making significant improvements to our companies safety training, tracking, and communication program. I have recommended SafetySync to several other companies that I deal with, a few of which have moved their systems over and to the best of my knowledge, I have not heard of an unsatisfied customer as of yet. I would not hesitate any HSE manager in looking into SafetySync to see how their systems can improve your safety training programs. Kind Regards, Jeff Deitz - Managing Director Bowron Environmental Group Ltd. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Cost - the program is very reasonable considering the access to training programs within the system. Communication - I appreciate the ease in publishing safety bulletins or alerts to all of our workers. #### Cons The only Con I can come up with is that the software appears to do more than what we use it for. I am sure there are other uses we could establish at our company, however, the time I need to invest in learning further has been hard to come by. --- ### Safety Sync Review - Overall rating: 4/5 - Reviewer: Crystal H. - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Safety Sync has been a great system to keep our safety program organized and up to date. The customer service/support side of the business has really impressed me. I've had a few complications with the system and the team is always there with solutions readily available when we need them. There are a few areas that would be nice to have developed such as competency testing. Currently, there are no competency tests linked to any training that you upload in the system. OSSE audit requirements must ensure that companies are assessing competency after training, so we spend a lot of time doing this manually instead of just having a test in the system. As well - it would be great to have an administration feature to allow you to override the system when employees have manually completed required training outside of the system. Example - if we do a large group training session in the classroom instead of sitting down employees at Safety Sync terminals, their assigned training still shows as due. There is currently no way for the admin to mark it as complete without sending the data to the safety sync team to do for us. This is time-consuming for the Safety Sync team and if we had permissions - we could easily do this ourselves. The new requirement for users needing an email address has also caused us some pain. We are a production facility where the majority of our employees do not have company email. Many of our employees do not want to include their personal email on a work related training tool. As well others do not even have email addresses. As a workaround, we have been creating fake emails just to get users passwords reset or make changes to their account. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Reporting capabilities showing completed training. Easy to make changes to policies. Good record keeping abilities to show updates made to policies/procedures. #### Cons Lack of ability to test competency. --- ### Best Service On The Market For Safety Training - Overall rating: 5/5 - Reviewer: Mark C. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Excellent experience and will allow us to reduce the liability of our workforce. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The availability of training options and the ability to use the QR code for documentation are perfect for what we do. #### Cons The initial learning curve is a little steep. A set of tutorials would be helpful. #### Reasons for choosing Workhub Didn't consider any other products. We found this one first. #### Vendor response Hello Mark, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying the Software. Replied March 2024 --- ### Workhub Review - Overall rating: 5/5 - Reviewer: Alex W. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Easy for staff to use, nice to push out policies and have reminders about when they expire #### Cons Administration page keeps changing and after these updates it can be a pain to figure out #### Vendor response Hello Alex, Thanks for taking the time to write this review; it means a lot to us. Cheers! Replied March 2024 --- ### Best Value in HSE System Management Software - Overall rating: 5/5 - Reviewer: Steve U. - Industry: Oil & Energy - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been using SafetySync for over 5 years to build and manage our clients occupational health and safety systems. It is by far the most useful and cost effective safety software available today. After 20 years as a health and safety professional, I can happily say that this is the best money you will ever spend to manage your safety system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use and overall functionality, but even more than that, the willingness of the developer to incorporate suggestions as well as the ease of working with support staff who are always helpful and available to assist and to correct issues or problems that may arise. #### Cons An expanded contractor management function would be helpful --- ### Services Provided - Overall rating: 5/5 - Reviewer: Barb R. - Industry: Oil & Energy - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Courses that are available are what we require and customer service is excellent! Course that I had asked for a couple of years ago was uploaded (which was ground disturbance) was made available which makes my work easier. For courses required by our company, I am able to give the workers the information to login anymore across Canada. The workers are able to do our orientation and take the required courses prior to coming to the office to complete their paperwork. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy for computer illiterate workers to do courses and orientation. #### Cons I understand the e-mail requirement but with our industry, most of the workers do not either check their e-mail or have one. ## More reviews [Next reviews](https://www.softwareadvice.com/ehs/safetysync-profile/reviews/?page=2) --- Workhub Reviews, Pros and Cons - 2026 Software Advice