123FormBuilder vs Greenlight Guru Clinical

RATING:

4.4

(167)

123FormBuilder has 167 reviews and a rating of 4.39 / 5 stars vs Greenlight Guru Clinical which has 43 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (167)
4.3 (43)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 18, 2024
April 6, 2023
Pros/Cons
  • Pros

  • When I need help, customer service was very helpful.
  • Lots of great features, support for multi-file upload, integration with WIX websites. Ability to manage the forms within the WIX framework.
  • Cons

  • The reports can be a little odd. I would rather that it just report the option that was chosen, rather than showing all the options with a YES or NO to indicate if that option was chosen.
  • Unfortunately, because of security threats, the services gets shut down sometimes by our institution. This is because of phishing warnings due to the use of the forms by free users.
Read all user reviews
  • Pros

  • The software is easy to set up and the questionnaire is easy to understand and interact with for our customers. Great customer service and support.
  • The SW is very easy to use and friendly to implement.
  • Cons

  • The software was a bit slow, so moving from one screen to the next took time and seem to have a lag.
  • There are a few features that are wanting. Seeing/sorting screen fails, separating new submissions of imaging from ones that have already been downloaded, quick buttons to visit forms.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos