--- title: "ABBYY FlexiCapture Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of ABBYY FlexiCapture. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ABBYY FlexiCapture is a good fit for you!" source_url: "https://www.softwareadvice.com/electronic-data-capture/abbyy-flexicapture-profile/reviews/" page_type: "reviews" language: "en" --- [Home](https://www.softwareadvice.com/) / [Electronic Data Capture Software](https://www.softwareadvice.com/electronic-data-capture/) / [ABBYY FlexiCapture](https://www.softwareadvice.com/electronic-data-capture/abbyy-flexicapture-profile/) / ABBYY FlexiCapture Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/electronic-data-capture/abbyy-flexicapture-profile/) Reviews [Alternatives](https://www.softwareadvice.com/electronic-data-capture/abbyy-flexicapture-profile/alternatives/) # ABBYY FlexiCapture User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 17 ### Secondary ratings - Ease of use: 4/5 - Customer support: 4.2/5 - Value for money: 4.1/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 9 reviews (53%) - 4 stars: 2 reviews (12%) - 3 stars: 6 reviews (35%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ## ABBYY FlexiCapture customer reviews Showing reviews 1-17 of 17 (page 1). ### All-in-one tool for digitizing, indexing and publishing. - Overall rating: 5/5 - Reviewer: Armando I. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered My experience with Abby Flexicapture was very short, but one of the most satisfying. I would have liked to be able to use it more time and improve the processes of the company. The level of customizations is very productive and helps to obtain the expected result. Machine Learning productivity is amazing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 5/5 #### Pros With Flexicapture I was able to create digitization flows, apply jobs and register the destinations of each batch. The connectivity with OpenKM made my work easier. #### Cons I had no problem with my implementations. But the system can be tedious to configure, currently it includes many automations based on machine learning to recognize documents, configuring them requires expertise and patience. --- ### Accounts payable OCR made easy - Overall rating: 5/5 - Reviewer: Jamon H. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 5001-10000 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ability to seamlessly handle high volume and program countless transaction pathways. #### Cons Very little not to like about ABBYY. Perhaps the user interface could be modernized a bit. --- ### ABBYY Flexicapture to capture date from financial documents - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 5001-10000 employees - Product usage: Used monthly for less than 2 years - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros ABBYY Flexicapture made life easy to extract data from handwritten documents, image files like .tiff files,invoices and purchase orders. #### Cons ABBYY Flexicapture needs improvement in extracting data efficiently from image files, unstructured invoices --- ### Best product to capture the hard copy records to store in system - Overall rating: 5/5 - Reviewer: Devinder Singh G. - Verified reviewer: Yes - Industry: Computer Software - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to store hard copy result in system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Create one template for single type or one typed hardcopy and rest of the work has been done by flexi capture This is the best we can use the API to merged the same with asp.net and the things gets automatic #### Cons Currently the hardcopy with low ppt cant be recognised 100 percent correct need to do extra effort in that #### Vendor response Hi, Devinder Singh Guleria! Thank you for your rewiew. We are glad that our product helped you! Best Regards, ABBYY team Replied July 2018 --- ### Great software that uses OCR to read the contents of a scanned image and then perform some actions - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It enabled the business to save time and money and eliminate a manual process which involved scanning and emailing an invoice to a particular client. It is generally easy to use for staff. Any exceptions or failures could be seen on the verification station and dealt with. #### Cons If a section in a batch failed verification the the remainder of the batch wouldn't be verified until the failure was cleared. We frequently saw SharePoint related exceptions and they would often require a few retries (send the document back to processing) before the document would go through to SharePoint. --- ### Good for mid level software development management - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Document classification is easy, easy to capture invoice data or work with scanned or imaged documents #### Cons its very expensive and not easily available as a trial version --- ### FlexiCapture is truly the Flexible - Overall rating: 5/5 - Reviewer: Jordan K. - Industry: Automotive - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered Consolidated Metco choose ABBYY after an extensive review and vetting process. A review of 14 OCR options ultimately ended with FlexiCapture as the winner. The ABBYY support offered through UFC is nothing less than THE pinnacle of service. Our questions, concerns, and mistakes are always met with efficient and well thought solutions. With the implementation assistance from UFC, we automated the entry of 35,000+ invoices and POs so far in 2016. Our people that were doing data-entry are now quickly verifying scans and moving onto other tasks. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexibility and removing over 80% of our data-entry. #### Cons The line-item error messages for item's that we are not using is very annoying, but workable. #### Vendor response Thank you for your feedback! We are happy to work with you! ABBYY Team Replied October 2016 --- ### Abbyy Flexicapture upgrade / replacement - Overall rating: 5/5 - Reviewer: Jason P. - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2016 - Review source details: This review was submitted organically. No incentive was offered We recently upgraded / replaced an aging Abbyy FormReader 6.5 system to Abbyy Flexicapture 11 system. The replacement went very smoothly. We did not use an upgrade path as our hardware on 6.5 system was very old as well as wanting our staff to learn the new system. We were very delighted with the flexibility the new version had. We can export straight to a database, dump to flat files, basically whatever we needed, it could be done. We are able to setup scripts for certain fields to make sure the data falls within certain limits. We can setup fields with only certain allowed answers and alert our staff if something falls outside of those limits. Abbyy Flexicapture is an extremely powerful system. We worked with User Friendly Consulting, Inc - https://www.ufcinc.com/ to purchase / implement the new system. Most of the work on new system was done in house but when we had questions or issues, UFC was very prompt with answering our questions. They were a pleasure to deal with when most other integrators wouldn't even return our calls. All in all, we were very happy we chose Abbyy as well as working with UFC. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The flexibility #### Vendor response Thank you for your feedback! We are happy to work with you! ABBYY Team Replied October 2016 --- ### probably good if you don't have a lot of integration - Overall rating: 3/5 - Reviewer: Adam A. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Takes paper out of the mix. Easy to get approvals and to do invoice validations again your ERP system. #### Cons Always having slowness issues. They want you to update the software all the time and you have to do an uninstall/reinstall. --- ### Document data mining - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Works as we expect. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Application after installation is very user friendly with part of AI, when you correct it, it learnt it :-) #### Cons A little complicated initial setup and run. --- ### Very Good at document management and document workflow. - Overall rating: 3/5 - Reviewer: Ahmad K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for free trial - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Save time, money, papers and etc. ABBYY is one of the leaders in this field. #### Cons The software is weak in treat with low-quality scans, it's supposed to build a built-in module to treat low-quality documents. --- ### Abbyy flexi capture for data extraction - Overall rating: 3/5 - Reviewer: Srikar M. - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used monthly for less than 12 months - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros It is easy to configure rules to extract the data from structured files and invoices.We can extract data automatically from fields #### Cons Abbyy flexi capture is not so efficient in extracting data from unstructured files.It is less appropriate. --- ### Extracting data using ABBYY Flexicapture - Overall rating: 3/5 - Reviewer: Ashok M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used monthly for less than 6 months - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros ABBYY Flexicapture is used to analyze complicate documents and extract data from those. It is also used to convert scanned documents into editable formats and to also we can extract data. #### Cons It is poor in recognizing some alphabets and letters from scanned images. And also poor in efficiently recognizing and extracting data of small fonts. --- ### Perfect for Image recognition - Overall rating: 5/5 - Reviewer: Vidwa L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ive created so many projects using Abbyy Flexicapture . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Best part ive found so far is the ICR . Its really helpful for my works. And its working fine. #### Cons Its a bit complex and a non technical guy cannot get the maximum outcome from his first few attempts. --- ### Capure data! - Overall rating: 5/5 - Reviewer: Stefanos S. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros You can automate all the data extraction from documents and verify them #### Cons You must be trained to use the software and understand the features --- ### FlexiCapture is powerfull tool - Overall rating: 5/5 - Reviewer: Tomasz W. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: December 2016 - Review source details: This review was submitted organically. No incentive was offered FlexiCapture made it easy to scan&recognize 300k of questionnares in a simply and organaizde manner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Vendor response Dear Tomasz, Thank you for your feedback! ABBYY Team Replied December 2016 --- ### Almost limitless scope - Overall rating: 4/5 - Reviewer: David B. - Product usage: Used unspecified for unspecified - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered We have been using FlexiCapture standalone for processing a variety of complex donation forms for the last 7 years, and we have been pleasantly surprised by its flexibility. I would wholeheartedly recommend FlexiCapture to anyone looking for a simple solution for processing paper-based documents, safe in the knowledge that it can be customized extensively to suit any more complex future requirements. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 --- ABBYY FlexiCapture Reviews, Pros and Cons - 2026 Software Advice