Greenlight Guru Clinical

RATING:

4.3

(43)

About Greenlight Guru Clinical

Greenlight Guru Clinical is an electronic data capture solution, which enables businesses to collect data from post-market clinical follow-ups (PMCF) and clinical investigations using custom forms, questionnaires and predefined templates. Professionals in the medtech industry can create custom forms with several question types, validation rules and data fields on a drag-and-drop interface. Greenlight Guru Clinical allows administrators to configure custom roles and permissions for staff members and use forms to gather information about medical device's usability, clinical application and design. The platform helps businesses ensure compliance with various requirements such as International Organization for Standardization (ISO) 14155:2020 and General Data Protection Re...
SMART-TRIAL project details

Greenlight Guru Clinical Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Greenlight Guru Clinical

1 - 5 of 43 Reviews

spogmai

Health, Wellness and Fitness, 1 employee

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Great database for follow up studies

Really good for studies Like participants follow up studies! It is very easy to have a great overview over your study!

PROS

It is very easy to use and you Can Easily follow your Participants data

CONS

I dont have any thing to add, i have Been glad

Reasons for switching to Greenlight Guru Clinical

On Microsoft Excel I didnt have same overview over my data as Smart-Trail

Richard

Medical Devices, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

A very effective overall solution with great support

We are able to execute PMCF work with our clients.

PROS

It was fast and easy to get to grips with the application. As we built your first study new features were quickly learnt. Whilst feature rich, it isn't overly complicated and has just enough flexibility for our requirements.

CONS

When previewing a form, it would be very, very time productive to be able to edit a question as you preview it. Currently I write changes in a notepad and then go back and make changes on mass. Not time productive. Tables could be presented better and have more robust sorting features (sorting isn't saved between page views). I'd also like to be able to manually drag/sort table rows so I know where I have been when editing multiple forms. Jumping in and out of forms and then back to the forms overview table can be disorientating and take time to readjust. I use a notepad to create manual notes as I do work. Just another extra step. Personally I also would like to be able to turn off the animations (slide up) between page transitions. This can also be disorientating. I would like to be able to create and save custom roles for collaborators. Having to manually pick a custom role every time for multiple people isn't time-productive. There are 'Process show' rules. I would also like 'Process hide' rules. It is possible to hide questions and processes, but it is a bit counter-intuitive and can create complicated workflows. I'd like a Timed-One-Time-Password (TOTP) option for signing in. Also I'd like the flexibility to choose how long it takes until I get logged out. Something like "Remember me for 3 hours".

Reason for choosing Greenlight Guru Clinical

Jon gave a better preview of Smart-Trial than Climedo did theirs.

Reasons for switching to Greenlight Guru Clinical

It was too complicated and frustrating to use.

Britta

Medical Devices, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

2

Reviewed August 2022

-

System has not been working well. Problem to login and issues to open forms - connection is very bad. I received this message "something went wrong, please try again in few minutes" - all day long!

PROS

At the moment I am unhappy with this system.

CONS

The system worked well before the last update. Since 5 weeks the study personnel have problems with the system.

Vendor Response

Thank you for your honest review, it's highly appreciated. The issues you have experienced are very rare, and we have not been able to recreate them on our end, as they may be locally rooted. We have tried to reach out multiple times with technical support to solve your issues, but this was declined - please reach out to our support if you experience this again, and we will assist you out right away.

Replied November 2022

Ronit

Medical Devices, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Great experience with Smart-Trial EDC

We use Smart Trial for 3 different clinical studies, in 5 different clinical sites, during the last 2 years. It is a flexible and user friendly platform which helps us to manage and control the studies data with minimal efforts of the clinical team or from our side.

PROS

The SW is very easy to use and friendly to implement. We get very good support and high flexibility with payment. We can manage multiple small clinical pilots in a reasonable price and by self- deployment and adjustment to our needs.

CONS

There are several features that are not available yet. Monthly payment even when no patients are active. For us, better option may be to pay per patient recruited to the study. Minimal analysis tools

Reason for choosing Greenlight Guru Clinical

Better value per money Great support Self control of the EDC design and deployment

Vendor Response

Thank you very much for this kind review. We are aware of the fact that there are always missing features and a system like SMART-TRIAL is never finished. In relation to that, it's important that you keep sharing feature requests with us, so we can make sure that they are taken into account for further product development. We greatly appreciate the cooperation with DosenTRX and look forward to continuing the cooperation.

Replied October 2020

Daniella

Medical Devices, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2021

SMART-TRIAL for small scale clinical studies

I have been using SMART -TRIAL for relatively small clinical studies, both post market and first in human. I like the ease of set-up and the full control I have and I very much appreciate the SMART-TRIAL team on their positive attitude and the ongoing improvement of their product.

PROS

Easy to set-up and full control over amendments after initial release. Excellent customer support, the SMART-TRIAL team is always available, happy to help and eager to constantly improve their product in response to your feedback.

CONS

The ability to track data in a smart and convenient way. Although data export has been much improved it is still not satisfactory to my needs.

Reason for choosing Greenlight Guru Clinical

Significantly cheaper. SMART-TRIAL team very responsive and positive attitude.