It's not required that you hire a programmer to design and implement eCRFs with this system. The training and customer service team is so incredibly helpful. I was able to turn around an entire study's EDC setup within 3 weeks of getting contracts signed.

Each time I've identified a pain point or a feature that I would like or wanted to work better, it was updated in the next release. I don't currently have any unmet needs.

Wonderful! I know that sounds short, but it really has been a system that I have grown to appreciate and enjoy working within. The tech support and staff at TrialKIt are also a primary reason for my choice to go with TrialKit. Working with TrialKit allows the versatility to have a solution for my clients where I can contour the system to meet their needs.

Answered in previous section with regards to system performance

The only improvement I would recommend is the add the capability to schedule jobs to automatically generate reports and send them to a sFTP.

Dealing with Clinical Studio and, by extension, the support staff has been a lesson in abject frustration. It is one of the most bug-filled, poorly written programs I have ever had to deal with. At this point though, I have poured hundreds of hours and thousands of dollars into setting up our data management within Clinical Studio, so it's essentially too late to switch to a competing EDC. No doubt many users are in a similar position to my own, allowing Clinical Studio to offer such a sub-par product with little to no repercussions.

At first I believed Clinical Studio was rather flexible and had lots of functionality. Unfortunately, the more I've used it, the more I've discovered that it is full of undocumented limitations (such as certain Conditional Logic types not working with certain Field types, for no clear reason) as well as hollow functionality (such as a button to copy and paste Conditional Logic from one Field to another Field in the TrialKit, though the button doesn't actually work).

The fact that most of the bugs and problems that I've run into with Clinical Studio are not new, yet are still not fixed, is infuriating. Often, when I contact support they tell me that they've seen the issue I'm describing in the past, and suggest a work-around for it. This "solution" only addresses the symptom, not the underlying problem (bugs in the developers' programming), and does nothing to prevent the issue from happening to myself or someone else in the future.

We've been able to tap into the world of mobile and wearable technology in clinical research!

Clinical Studio and TrialKit have helped FUEL Studios, Inc. provide even more great tools for our clients. The feature we like most about this platform is the native ability to run on Smartphones, Tablets, and Wearables as an App. It creates a fast and intuitive experience for sponsors, clinicians, and patients. The user interface is modern, and fun for users to use from any location. The Clinical Studio support team has been great to work with too! They have always supported our team in numerous ways, and eagerly receive our suggestions for software improvements. Good people. We're thrilled to have this platform as one of the solutions we can offer to our clients!

Though this platform has the ability to create reports and easily pull data, we're hoping to see the complexity of these features grow. For example, creating graphical reports or reports with calculations. We're also hoping we could easily query all study and system data to find specific situations. In the times when we need more, it is very easy to export data to work with outside reporting tools. Or, ask the support team for further information!

Overall, TrialKit is a great product. With it's ease of use, time from study start to go live is a smaller window of time than other software I have worked with. Customer Support is quick to respond with professional, personal care taken to address any issues I encounter throughout the life of my studies.

As a study builder, I have found TrialKit easy to use from study start up through archival. Form building, study visit schedule set-up and conditional action programming are fairly quick and user friendly. Also, if needed, online help information is concise and thorough. The process to go live, migrate to an updated version and lock/archive are simple to perform and navigate.

One feature that could use improvement is Report Builder. Currently, it is not robust enough to generate custom reports of data in the system. It is mostly a data dump and it would be nice to have some added features where the user could add logic to the reports to give the customer a better and more robust output of their data.

My experience with Clinical Studio was amazing. I will/would always love to work on this platform.

Unfriendly: Unlike all other EDCs in the market, my experience with this tool stands out. I must say it is highly convenient for any user in any specific role. Easy to design and program eCRFs, instant view of the change and quick modifications within seconds. Any one can build a DB within a couple of weeks and without need of any programming knowledge. Budget: I must say that one can use the EDC which is economical. Integration: Can integrate with other safety database to pull the reports Customer Service: Amazing response within seconds Coding & Reporting: Standalone tools and reports are pulled in seconds in xml, .xls, .csv etc formats.

Bandwidth: A bit slow while opening the CRFs but again this depends upon the number of CRFs and complexity of the trial and this goes true with other EDCs as well. But again the customer service is amazing as they resolve the issues within seconds. I don't think I even faced the issue again as it was resolved and never came up.

Let me start off by saying Clinical Studio's customer service is the best. Cody and Paul in particular have been invaluable. They provided all the necessary training to build our studies, made potentially challenging data migration a breeze, and often respond within minutes to our email and text questions. They incorporate new features as we need them and seem to have great synergy between their development and support teams. They treat us like a partner versus a customer and we love that. ONCOtherapeutics (CRO) specializes in oncology-related studies that require several hundred case report forms clinical research sites must complete for every subject throughout the course of each study. Being able to create and reuse templates and then adjust them as needed has saved us from time-wasting manual duplication. Their study builder, which works on the desktop browser or as an iPhone or iPad app, is a simple drag-and-drop user interface and also allows for flexible conditional actions (e.g. hide or show fields and validate or compute data entries). Both sites and subjects can use their iOS apps to complete study forms. Their value proposition is constantly improving and we are grateful for their partnership.

Drag-and-drop interface and reusability of forms.

Too many confirmation windows to click on but pointed this out to them already so it may not be an issue by the time you read this. ;)

Clinical Studio has ticked all my bucket list of a fair EDC rather it would is an exceptional EDC tool.

Data Manager is the showstopper of Clinical Data and with Clinical Studio you rule the clinical data world. Clinical Studio is exceptionally user-friendly that allows you to design the CRFs in a cinch. The outstanding part of Clinical Studio is that the site doesn't need to refer the assessment schedule everytime for assessments as the same is replicated when the study is designed and pushed into production. Reporting tool- JReview and Clinical Coder for coding comes handy whereas Clinical Studio can be integrated with any PV tool which is flawless. Programming edit checks is a piece of cake for DM (without any hardcore knowledge in programming) as it takes hardly any time to program. DB updates don't hold up the data entry process, metadata and other backend output takes few seconds. Design monitoring reports, inventories....the complete business is in your fingertips. You can do a lot. An extraordinary part of Clinical Studio is the Support system. Truly speaking, customer satisfaction is 10/10. The query response is in less than 12 hours or even less and that too with a complete guide to your issue. Worked in multiple EDCs; Clinical Studio is phenomenal and I would highly recommend.

I don't think Clinical Studio has any section which one would like the least.

It's so easy to talk to an actual person. You don't have to search through articles or submit dozens of tickets. Our representative is so great. He is incredibly knowledgable, responsive, and patient. I love that Clinical Studio takes suggestions, I've even seen a few of mine go into production. They are so receptive and eager to please they are willing to update their software to make it easier for their customers. The actual EDC is so easy to use, our clients love it! It is clear, concise, and very easy to navigate.

The only thing I don't like is on the dashboard report you cannot filter by more than one site at a time.

We are using clinical studio for 3 clinical studies for medical device company. So far the experience has been good. It is a good deal for the price we pay.

- Mobile app - Save as draft function for CRFs - Payment manager capabilities - Site level document - Single sign on for all the studies in clinstudio (and different roles for admin) - Freedom for the look of eCRF (better control for positioning of variables and responses) - very prompt customer service

- On boarding training/experience (especially for admins) could have been better - Payment manager to include PO/check issued details - Multiple table on single eCRF always extracts as separate tabs/datasets. If one CRF has only one extracted dataset , that would be helpful.

What I like the most about TrialKit is that it helps capture clinical and pharmaceutical data . This is extremely beneficial for scientists who want to conduct research as they can find readily available information from different sources to use in their studies. Also, TrialKit is accessible not only through a computer but also on a mobile phone making it practical and easy to use. Customer service and support is available around the clock for users too.

I love TrialKit and wish all countries had access to it. I live in Panama and being able to use it here would simplify a lot of medical processes. I think that if TrialKit can consider a free trial it would be more captivating to users.

Our business needed a cost-effective, easy-to-use solution that could support data capture for a complex, large-scale, global, medical device registry. Data collection would be significant in amount with varying types of information required. In addition, we anticipated that multiple database updates would be implemented in order to refine data collection and the system has demonstrated an ability to accommodate these needs. While the reporting and metric capabilities do provide some opportunities for future improvements within the software, we can still get to the information. Overall, our experience has been very positive and we would consider this platform for future studies without hesitation.

The process of working with the Crucial team was and continues to be seamless. It was easy to obtain/access the software. Our database developers used the software to create a database for a large, global clinical registry and the Crucial team has been very supportive of both the initial set-up as well as multiple updates to the database that have occurred along the way. We have been able to integrate the platform easily within our clinical processes and customer service has been exceptional.

Future development opportunities exist around reporting and metric-tracking. Specifically, improving capabilities for clinical trial metrics and auto-generated reports. Much of the current reporting requires that a user first exports the data followed by analysis and report generation through additional tools such as excel. While this is technically functional, it would be fantastic to have more common reports available in the software that would allow you to view key information within your data at the click of your mouse. For example, additional standard/customizable reports that contain aggregate data, summary information from your data, some data sorting capabilities, and tracking of metrics commonly used within a clinical trial stetting (e.g., monitoring metrics such as query aging, etc.) would make it even easier and faster to oversee any given clinical study.

The company is benefiting greatly from the features we were able to include or exclude based on our specific study. Our clients also seem pleased with the system, as the majority of our previous studies were managed using paper forms. The switch from paper CRFs to utilizing this EDC has been wonderful! Lastly, while it might only be notable for myself, I'd like to mention that I've grown personally through the set-up/customization/study build process in terms of gaining helpful, basic programming knowledge.

The product is very user-friendly and intuitive with simple icon legends and a detailed, informative help desk. It has the ability to be flexible with many aspects of different types of studies, and has a wide range of reporting features as well as audit reports. The automatic notifications, editable home page, and simple upload/export features are great. After the customization, during the initial study build, it was implemented and integrated seamlessly into our workflow.

There are a few small suggestions, such as developing the task of adding users to sites into a multi-select type option, instead of one by one. Read-only access to the payment manager would also be helpful. Batched email notifications regarding queries or review items, instead of an email per query, would be a nice feature too.

It has been good so far. The Clinical Studio team responds very quickly and is good at updating on the status of questions/projects.

Very user friendly and easy to train sites on how to use.

I think there could be additional reports and features that could be added to make the manual work less. For example, instead of having to go into each subject to determine if a visit is overdue, there should be a report that can be run to determine the number of overdue visits at a site and/or overall. Some sites have 100 subjects enrolled and it is a very manual process to determine overdue visits.

I have enjoyed working with Clinical Studio on two projects. When changes need to be made then the team works diligently to correct the issue. Reviews from the sites are that they enjoy working from platform and that it is more user friendly other EDC platforms that they have used.

The software is easy to use and the site's enjoy working with the platform.

Building reports hasn't been the easiest but it is doable.

They are eager to improve the customer's experience and are implementing improvements based on our feedback. Thanks, Clinical Studio!

Ease of use Includes a CRF payment manager Allows for randomization

Lack payment report (list format only which can be used to build your report) Lacks robust build-your-own query capability Subject follow-up tool could be more robust by including the visit windows (windows available only via the subject manager)

Quick and easy to build as well as the ability to do database updates without system downtime.

Although they do not have the most robust reporting, the team is always taking feature requests. We have had some of our ideas implemented!