Adobe Acrobat Sign vs DocuSign

RATING:

4.62

(1004)

Adobe Acrobat Sign has 1004 reviews and a rating of 4.62 / 5 stars vs DocuSign which has 8022 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.62 / 5 (1004)
4.75 / 5 (8022)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 7, 2023
March 3, 2023
Pros/Cons
  • Pros

  • As the world goes fast we must take a step and start working in digital way. So we used this app to sign some documents and successfully.
  • I think the best feature of this product is that it was created by Adobe and is updated constantly. It saved me doing home office.
  • Cons

  • Once a document has been signed, you must create a new one for a resign. If there was an error in the first signing.
  • I dislike that you need an account to utilize Adobe features.
  • Pros

  • This is so amazing for people who work remotely and we need to collaborate on a project - definitely great for the distance.
  • This software is so easy to use. I love the color coordination of the signatures and the ability to set the signing order is great.
  • Cons

  • There are occasional glitches and bugs that are frustrating to work around. I have had to reload in the middle of signing and it lost the info.
  • If one of the witnesses fails to sign, after some time the document is canceled. I lost some documents after I discovered this.
Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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