--- title: "Concord Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Concord. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Concord is a good fit for you!" source_url: "https://www.softwareadvice.com/electronic-signature/concord-contract-management-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Contract Management Software](https://www.softwareadvice.com/contract-management/) / [Concord](https://www.softwareadvice.com/electronic-signature/concord-contract-management-profile/) / Concord Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/electronic-signature/concord-contract-management-profile/) Reviews [Alternatives](https://www.softwareadvice.com/electronic-signature/concord-contract-management-profile/alternatives/) # Concord User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 235 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.6/5 - Functionality: 4.3/5 ### Rating distribution - 5 stars: 152 reviews (65%) - 4 stars: 68 reviews (29%) - 3 stars: 11 reviews (5%) - 2 stars: 1 reviews (0%) - 1 star: 3 reviews (1%) ### Most mentioned pros - Searching our repository of documents in Concord using key words and tags is so much better than navigating through files on our hard drive like we used to have to do. - It additionally has integration with Hubspot which is our main CRM and we are excited to explore how this can help add to its usefulness - Concord allows the entire team to access all of our service contracts seamlessly. ### Most mentioned cons - when sending the document to my boss for signature it then become impossible for me to modify document because it's locked, so i have to do everything for him in review, then do the modification for the wedding and then very last minute send him invitation to sign, very annoying - Only con i can think of would be not having automatic reminders sent to people that haven't signed the document. - That I cannot create folder to save contracts by category ## Concord customer reviews Showing reviews 1-25 of 235 (page 1). ### Contract Management With Digital Signatures - Overall rating: 5/5 - Reviewer: Austin N. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Worry free, when you are able to never think about a software and it is running like a unique piece of your company. This is what you want. something that works and can help you succeed with limited bandwidth from your group. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros We love that we can manage the lifecycle of a contract. We are able to see all of the amendments and it is easy to access and manage. #### Cons The ability to have automated exhibits from an excel file. We have lots of contracts with multiple pages and lines of individual items we track. Concord cannot do this (that I know of) we have to upload a picture of each page into concord. #### Reasons for choosing Concord Its custom clauses and smart fields made our lives easier. We created templates of all of our agreements, and used the smart field and clauses to fill in the "custom" language per contract. this helped reduced user errors and simplified everything. #### Vendor response Thank you for your feedback, Austin. We're happy to hear that you're satisfied with the way Concord is helping you manage your whole CLM process. Remember that if you have any questions or issues you can reach out to your Customer Success Manager for help. Replied February 2023 --- ### Concord Makes it Easy - Overall rating: 4/5 - Reviewer: Lisa B. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our company has been using Concord since August of 2022 and overall, we have been very satisfied with the product and support we have received. It's easy to train new staff on how to use Concord. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Concord has a user-friendly interface with the ability to have multiple tabs open at a time, which is so helpful when comparing and editing documents. It's easy to edit documents and add or remove fields and signers. Searching our repository of documents in Concord using key words and tags is so much better than navigating through files on our hard drive like we used to have to do. #### Cons Documents can only be sent one at a time unless they are combined. I'd like the option to be able to package and send several individual documents to a recipient. #### Reasons for choosing Concord Concord had an easy onboarding process, a user-friendly system, and great value for the cost. --- ### Concord Contract Management Software - Overall rating: 5/5 - Reviewer: Gregg B. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This review was submitted organically. No incentive was offered This has allowed us to use a software that captures all history, files that we used to keep manually and in-house in file cabinets. This has literally saved us hundreds of thousands of dollars in filing, storage and time over the past two plus years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Its super easy to use, the functionality is extremely well thought out, and they continue to make it better each and every year. #### Cons At one time, the status levels, but they have corrected and are continuing to make that better all of the time. --- ### True Opinion! - Overall rating: 5/5 - Reviewer: Stephanie R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I overall really enjoy using Concord. It is very user friendly and easy to be taught. Truly has changed our digital benefits. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros easy to use, and great feedback as a recipient! Improving Digital efforts in a company. So versatile! #### Cons nothing to change, i enjoy using this platform so much. Much more than other e-signature platforms. We are even trying to use this on our global team. --- ### Contact Technical Support - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I spoke with [sensitive content hidden] on Customer Technical Support. He had great customer service, spoke clear English, listened and answered my questions. #### Cons Nothing --- ### Great software - Overall rating: 5/5 - Reviewer: Melanie R. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Quick, efficient and secure, multiple functions i don't even know about #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros the fact that you can easily make an official document with signature, date and all info needed #### Cons when sending the document to my boss for signature it then become impossible for me to modify document because it's locked, so i have to do everything for him in review, then do the modification for the wedding and then very last minute send him invitation to sign, very annoying --- ### User-friendly platform for managing content - Overall rating: 5/5 - Reviewer: JOSEPH G. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Concord CMS would likely be positive for anyone looking for a versatile, easy-to-use content management system that can grow with their needs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros User-friendly interface, flexibility, and powerful features that makes content management easy and efficient #### Cons Ease of Use, Customization, Integration, Security, makes Concord CMS an excellent choice --- ### Operations - Overall rating: 5/5 - Reviewer: Ariella S. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Concord is a user-friendly, efficient and organised way to sign and store documents. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user-friendliness, efficiency and how the program increases my productivity by saving time when signing documents and storing documents. The documents are readily available when needed in the future. #### Cons Nothing, I have not found any flaws in the program as it works for me --- ### Powerful tool - Overall rating: 5/5 - Reviewer: Scott A. - Verified reviewer: Yes - Industry: Utilities - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We have a contract administration team that sets it up and manages it and then we utilize the data. If properly set up and managed it is very effective #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros As a project developer it makes it easy to search for particular contracts and particular parts of contracts easily. #### Cons I had very few problems. The sign on process was initially difficult but that has since been fixed. --- ### Runaway from it!! Get Docusign or AdobeSign instead!!! - Overall rating: 1/5 - Reviewer: Joyce C. - Verified reviewer: Yes - Industry: Legal Services - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. I only use this because is mandatory at work #### Cons Your user experience is worst I found in any signing tool I ever used. #### Reasons for choosing Concord Yes, due to the price, but we all regret #### Reasons for switching to Concord Price, but I so so so regret this decision #### Vendor response Hi Joyce, we appreciate you taking the time to share your experience, though we're disappointed to hear that we haven't met your needs. Your feedback is incredibly valuable in helping us identify areas for improvement. We’d love to connect and learn more about your specific concerns to find a resolution. Please reach out to us at https://meetings-eu1.hubspot.com/quincy-berg, or let us know a convenient time for a call. We're here to help! Replied December 2024 --- ### Great product for busy CEO - Overall rating: 4/5 - Reviewer: Darrel P. - Verified reviewer: Yes - Industry: Government Administration - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Seemless, easy to use, intuitive. I used to arrive in my office to stacks of paper files for signatures. Sometimes I wouldn't visit that particular office for weeks. Staff would try to find the right office at the right time to get my signature. With Concord all that is eliminated, digitally signing documents revolutionized my contract signing experience. Well done Concord. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros I move between various offices and documents chase me from place to place for a signature; sometimes I sign the same contract twice. With concord that problem is eliminated. #### Cons I got inexplicably locked out and resetting my password didn't work. I had to go back to paper and I hated it. --- ### A full suite of contract and document management features. - Overall rating: 5/5 - Reviewer: Laird R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been positive. They have provided excellent customer support, a library of training materials and webinars and steadily made improvements to their product, which has improved our satisfaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The convenient labeling and filing features for contracts and all document types, which allows tracking for large volumes of files on behalf of the organization. #### Cons Our version doesn't have automated push notifications for document owners. --- ### Concord NDA reviews - Overall rating: 5/5 - Reviewer: Kacie T. - Verified reviewer: Yes - Industry: Information Services - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall everything is easy to use and great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How easy it is to access my NDAs and have customers sign #### Cons the wait on NDA signing it takes a little while --- ### Game Changer - Overall rating: 5/5 - Reviewer: Kara V. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Concord was the first vendor I did a demo with. I knew as soon as it was over that Concord was going to be my favorite. After going through 10 demos, I chose Concord. The price wasn't something that I was concentrated on although, it didn't hurt that they were WAY lower than their competitors. The ease of use and how functional the system was stood out above all the systems I viewed. Training and support is always available and very helpful. They are there to hand hold or cheer you on - either way, I applaud this company and the full spectrum of value this system added to my daily job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hitting the ground running is what I like best about this software. I barely needed training as the ease of use on this software allows you to integrate into daily workflows as if it was always there. The clause library is probably my most favorite and building it up has been a breeze. It's simple use and creation of the tool is what keeps me from going crazy looking at Excel spreadsheets all day! #### Cons The one thing that stands out to me is the loading of 3rd party paper or the building of templates. I am not able to edit as freely when I am loading in another's company document. The formatting can get messed up and fixing it isn't exactly easy. It's definitely not stopping me from using this software but it could be better. #### Reasons for choosing Concord Overall ease of use, price, look and feel, and customer service #### Vendor response Thank you for this detailed review, Kara! We greatly appreciate your feedback and we're happy that you find Concord to be easy to use and functional. We're glad that you're enjoying your experience and we'll take your suggestions into consideration, as we are constantly striving to improve our platform. Replied February 2023 --- ### Concord continues to be a easy to use and valuable to our team - Overall rating: 5/5 - Reviewer: James H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Concord allows the entire team to access all of our service contracts seamlessly. It allow for easy search, organization, and signing of contracts. It additionally has integration with Hubspot which is our main CRM and we are excited to explore how this can help add to its usefulness #### Cons There are some status' on contracts that are auto generated that have caused some confusion and I wish there was a way to edit them. Additionally, there doesn't seem to be ways to add additional stages of contracts which would be nice for extra automation. --- ### Fantastic App! - Overall rating: 5/5 - Reviewer: ROBINA P. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Exceptional. I have been extremely satisfied with our decision to go with Concord. It only gets better by the day! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Document signing Contract Management Document storage Ease of use Multiple user features #### Cons Nothing! It is an amazing platform for what it is supposed to d, easy to navigate and use. #### Reasons for choosing Concord Cost, ease of implementation, product support. --- ### Love this software - Overall rating: 5/5 - Reviewer: Stephanie D. - Verified reviewer: Yes - Industry: Wireless - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experiance was excellent. I enjoyed using the system and believed it to be secure and helpful when doing my job. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The ease of navigation through the system. The security of knowing customers information was highly protected. The comfort of knowing that it helped identify and discripenses with signature uploaded. #### Cons It could be tedious at times. Trying to hunt down old contracts or documents pertaining to customers. That were viable to signing new contracts. #### Vendor response Thank you for the review. Your feedback is very important to us and we'll do our best to correct the issues you had. Replied September 2023 --- ### Concord and Salesforce integration is amazing! - Overall rating: 5/5 - Reviewer: Rafael N. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Concord has made contracts more streamlined and integrative with our Salesforce business processes! As every document is stored not only in Salesforce but also in Concord we do not need to worry about back up copies in our server. I am so happy that Oberd. It is really easy to keep track of all your contacts that you send to be signed because Concord emails you when someone signs or leaves a comment. The best feature is that we can save templates so we can edit and bring information from Salesforce , making our process really smooth and avoiding manual mistakes! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Salesforce integration was easy and quick. Most important, very easy to use Concord via Salesforce (Send to sign, attachment is added automatically in Salesforce Notes, etc.). Also, I like to enable the track history in the template level, so I can check what was changed in the document not only in the draft but also when we send to sign. In addition, I like the chat/message into Concord platform where customer can edit the document (redlining) or ask question avoiding emails. #### Cons Something I would like to have as a feature is to chose which field must be completed by a External guest, for example, if I have more than one external guest signing the document I cannot specified who needs to fill out a specific field. #### Reasons for choosing Concord Redlining and price #### Reasons for switching to Concord I liked the integration and the redlining capability. --- ### We love Concord! - Overall rating: 5/5 - Reviewer: Zena A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered I wouldn't be able to sort contracts and offer letters so quickly without it, it has made my life easier especially at the rate we are growing being able to send these out with ease is crucial. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We really like the usability of the platform, the user interface is easy to navigate. We have great feedback from the users, especially as we send out offer letters and contracts via concord, the new employees say it is easy to use & efficient! The audit feature is great too so you can see who has opened & read the contract & when! #### Cons the only comment would be that sometimes if you want to edit some of the text, it formats incorrectly & can throw off the rest of the documents format, BUT it doesn't happen every time and could be our template with the issue. Recently i haven't had this problem. --- ### Concord is an easy to use platform - Overall rating: 4/5 - Reviewer: Luis R. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered Overall, I believe Concord is one of the best contract management platforms in the market. Although we have only used the platform for about two years, Concord has many things to offer such as a wide variety of easy to use features coupled with periodic updates and new even new features. Concord also provides competitive pricing compared to that of other contract management platforms. It is for the reasons above that I would stick with Concord for many years to come. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The best part of Concord in comparison to other contract management platforms is its ease of use. The process in which to upload legacy contracts and manage those contracts within the repository is simple and can be done in as little as 3-4 steps. Other platforms seem more complex in the features they provide making it more time consuming and calling for extensive trainings whereas the Concord platform has similar features but with less steps. #### Cons Although Concord provides an Analytics feature, the feature is limited to the different types of analytics it can provide such as status of executed documents as well as number of documents by status per month. It would be great to see a wider offering of different analytics such as number of documents currently in negotiations or in the approval stage. --- ### Contract...signed, sealed and delivered - Overall rating: 5/5 - Reviewer: Jennifer J. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Not only myself but My organization as a whole has benefited from using Concord. I am the one that orchestrates the signature approvals and adds the proper tags so they can be easy to locate when needed. and shared with the appropriate parties. I find it user-friendly and navigate through it with ease. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like that there are multiple ways to upload a contract into Concord. You are always able to rename it, add more tags, and most importantly share it with the proper individuals. #### Cons I found it slightly confusing on how to add the date to the signed contacts. A little Q&A session was able to help. #### Vendor response Jennifer, thank you for taking the time to share your thoughts on Concord. We are thrilled to hear that you find our platform user-friendly and that it has been beneficial for both you and your organization. We're also happy to hear that we were able to solve your issue with adding dates to signed contracts. Remember that you can reach out to us at any time if you need help. Thank you for choosing Concord as your contract management solution. We look forward to continuing to provide you with a top-notch experience. Replied February 2023 --- ### Works excellently, so long as you know what you're doing! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: September 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great overall product, works really well for what I want to do - sometimes a bit of a learning curve, but you can get over it relatively easily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Absolutely fantastic document creation, curation, signature and monitoring tools. Works really well for a small SaaS business like mine; I can create documents, share them with clients and handle the entire signature process incredibly easily using an online workflow, without ever having to resort to paper. Far cheaper than Adobe's alternatives, too. #### Cons The versioning requirements are understandable, but they can be somewhat confusing for users with whom documents are shared. Every time an invited user fills in a field, a new version is created - which can block up the versioning log. --- ### Just perfect for mid company - Overall rating: 5/5 - Reviewer: Matthieu D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The simplicity of use and really easy to set up #### Cons Some feature are missing but the support and dev team are listening our feedback #### Reasons for choosing Concord Unlimited document #### Vendor response Hey Matthieu, Thank you for the review. Your feedback is very important to us and we'll do our best to correct the issues you had. Thank you, Concord Team Replied January 2023 --- ### Concord Review - Overall rating: 5/5 - Reviewer: Kristin D. - Verified reviewer: Yes - Industry: Financial Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, and allows a safe place to store contracts #### Cons sometimes regardless of what folder the contract is saved in, someone might not have access even if they are a member of that team --- ### Concord is the best document management system I have used! - Overall rating: 5/5 - Reviewer: Charissa H. - Verified reviewer: Yes - Industry: Automotive - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Extremely easy to use and customer service is exceptional. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Concord allows you to create templates, send out for signature, organize, and keep track of when they will expire. Extremely user friendly and great customer service. #### Cons When linking an amended document, you still have to change the deadline date #### Vendor response Hey Charissa, Thank you for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration. Thank you, Concord Team Replied January 2023 ## More reviews [Next reviews](https://www.softwareadvice.com/electronic-signature/concord-contract-management-profile/reviews/?page=2) --- Concord Reviews, Pros and Cons - 2026 Software Advice