All SignWell Reviews

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Egor

Entertainment, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed October 2021

Make my life and my clients easy!

User Profile

Ronnie

Verified reviewer

Market Research, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Easy to use, Value is there

PROS

Docsketch is easy for everyone using it - both our team and our customers. We have had many clients comment on how easy it was to complete signatures and how streamlined the entire process was. It makes it very, very clear where to sign and prevents clients from wasting time hunting for signature lines. No download is necessary which removes any burden from the client. We set it up in a matter of minutes and had our first signed contract out and back to us in under an hour. Lastly, to the Docsketch team's credit, they seem to be constantly improving the product and releasing updates.

CONS

We have not discovered any true cons thus far. Do they lack features that other "big guys" lack? Maybe. But if you're looking for a straight-forward and easy-to-use platform to get contracts signed, counter-signed, and tracked along the way, then Docsketch is for you.

Reasons for switching to SignWell

We didn't need all of the features and the price wasn't worth it.

Matan

Management Consulting, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed January 2024

Great electronic signing system for low cost providers

PROS

The price is the #1 factor in choosing SignWell. we used to use Hello Sign before they were bought by Dropbox. At the time the price was similar for similar features. Dropbox they decided they were at the level of Docusign (they are not) and raised their price beyond what we were willing to pay. For a simple electronic signature system this does the job quite well and at a much lower cost with similar functionality to higher end providers. i see no reason to spend more to get less value for my money.

CONS

their templates do not have as many out the box functions as do other providers but again for the price I am willing to do some workarounds.

Reason for choosing SignWell

Cost and value for what i was getting as a small business.

Reasons for switching to SignWell

Cost and value for money was no longer there with hello sign

Karthik

Airlines/Aviation, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2024

Review about signWell

PROS

Great platform to sign the documents . I have used it.

CONS

User Experience is too bad compared to othet tools.

Adam

Human Resources, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Best out there

PROS

I feel it’s the best out there it’s cheaper and gives you 3 documents free trail and these look and come through amazing. It’s simple to use for people who are not tech savvy

CONS

I wish it had more free signings in the free trial

Reason for choosing SignWell

The simplicity of signwell and the pricing

Reasons for switching to SignWell

It was too expensive and hard to use I needed somthing quick and simple

Kayla

Professional Training & Coaching, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed February 2024

An easy to use E-sign software with a robust free version!

Highly recommend! I've used all the other e-signature tools and this holds up with the best.

PROS

Intuitive and easy to use with a clean interface. I like that there's a free version that includes most of what you need to e-sign docs (with the option to store 1 template)-- it's pretty robust for free. The upgraded version allows you to store multiple. templates

CONS

Very minor, but it would be nice to have the option to have the final signer edit a template before it goes to the first signer. A workaround is to switch the signers, but it means your signature is already on the contract if they decide to add text. Another workaround would to not use a template. Maybe there's a better way but I didn't figure that out on my own.

Reason for choosing SignWell

Maybe it's not as secure, but I liked the ability to retrieve signed documents much better with SignWell than DocuSign.

Bridget

Transportation/Trucking/Railroad, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2024

Perfect for my needs

My overall experience of the application was the ease and simplicity of use. I must also include the notifications/alerts, your document has been signed.

PROS

Compared to other higher-end products, SignWell offers the same if not more.

CONS

I did not find anything about the product to consider a reason not to use it.

Reasons for switching to SignWell

I made the switch due to the cost involved in sending a few documents as my company does not need to send massive amounts of signature requests.

Gustavo

Real Estate, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Review from small business user

It’s an easy to use app, and on desktop. I like using it.

PROS

I really like their free trial with all the features available. I also loved being able to text links for signing, I liked their price competitiveness, and I like that it’s a trust worthy name. Very easy to use. I would recommend over docusign to anyone.

CONS

Signing link was not part of entry package. The template feature can be improved. Ie, I create a template and everytime I use it, the fields are auto filled with original signer. Wish I could adjust color scheme. Sometimes I’m working in the evenings and the bright white isn’t too friendly

Reasons for switching to SignWell

Pricing difference for very similar features.

Odlanier

Management Consulting, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great and easy to use

PROS

Easy to use, we send out some contracts that needed signature the same day and it was so much easier than to meet in person

CONS

None that I can point out right now. Will recommend

Reasons for switching to SignWell

The price was too high and mine is a new business

Gabriel

Financial Services, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

The Simple Way to Digital Signatures

Very satisfied because never have to call support or try to research and operation issue. The product is very simple to use!

PROS

Simplicity because does not take experience to use it.

CONS

There is nothing not to like because once logged in the program is click and send!

Reason for choosing SignWell

Simplicity, ease of use and price because the cost of use is the bottom line.

Reasons for switching to SignWell

Too complicated, expensive and limited in document size.

User Profile

Carlos

Verified reviewer

Outsourcing/Offshoring, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

Good alternative to DocuSign

So far, it's good. It's my first e-signature tool option.

PROS

I liked its freemium version being quite complete. It's easy to use. Nice UI.

CONS

It might lack some features. Can't do some changes if a document has been started. Have to save the contacts before starting the document signature process. It does not allow to pre-define (or complete) fields. Important: all above might also be lack of knowledge from my side. I wasn't able to do it, so I guess are lacking features.

Reason for choosing SignWell

Freemium option with good features included.

Matt

Human Resources, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2023

Great signature solution for small business getting started

PROS

Many entrepreneurs have used competing products previously. The reality is that those products ie docusign are often too much for what a small business needs and are priced accordingly! Signwell provides all of the core features and helps grow with your business. Just need a few proposals signed now and then? Signwell is perfect. Need something more robust? Signwell offers that as well but doesn't force you into higher tiers.

CONS

So far, We haven't found anything we don't like about the platform. It has all of the core features we need and works in the way that we expect. Easy to create documents, Easy to get them signed.

Reason for choosing SignWell

All of the other products are meant for larger businesses that require more collaboration, compliance etc. As a small business, we just need a simple solution that allows us to get started. While Signwell does have more complex options, they don't force you into those until you need them.

Reasons for switching to SignWell

Docusign tries to provide TOO much functionality for smaller businesses and as a result, costs significantly more.

Taylor

Consumer Services, 2-10 employees

Used weekly for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Excellent for SMBs

Docsketch has been a lifesaver. I cannot always get documents to a client in person. I needed something both easy for me and easy for my clients to complete. Docsketch filled that need. I tried several other services, but, found the combination of features and pricing from Docsketch to be just right.

PROS

Docsketch is user friendly and simple. The process of converting PDF documents to forms that can be electronically completed is intuitive and fast. Generally, I love how fast and easy it is to get a document to a client for review and signature. I've also received positive feedback from users who find their signing experience easy and fast.

CONS

There are some missing features, such as the ability to organize templates, that would make workflow easier.

Reasons for switching to SignWell

Comparable features for what I needed and great pricing.

VINAY KUMAR

Computer Networking, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

DIGITAL SIGNTURE - NO WORRYS ON AUTHENTICATION

AM VERY HAPPY TO FOUND THE APPLICATION, I HAD TRIED SEVERAL DIGITAL SIGNING APPLICATIONS, BUT SIGNWELL MADE ME STOP HUNTING FOR DIGITAL SIGNING APPLICATION. IT HAS ALL THE FEATURES WHICH I NEED.

PROS

SIGNE WELL IS AN EASY TO USE APPLICATION, WE JUST NEED TO UPLOAD YOUR DOCUMENT AND SIGNTURE FIELDS AND DETAILS AND SUBMIT. IT MAILS THE DOCUMENT TO THE SIGING AUTHORITES AND CAPTURE THE DATE, TIME AND IP ADDRESS OF THE SIGING PERSON FOR AUTHENTICATION. IT HAS VERY SIMPLE TO DASH BOARD. ANY ONE CAN UNDERSTAND THE USAGE PROCEDURE OF THE APPLICATION

CONS

I DONT FIND ANY CONS IN THE APPLICATION.

Reason for choosing SignWell

IT HAS ALL THE FEATURES FOR WHICH WE ARE LOOKING EXACTLY

Reasons for switching to SignWell

COSTING, MULTI SIGNING FEATURE, CAPTURING OF DATE, TIME AND IP ADDRESS

James

Internet, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed November 2023

So Much Better than Alternatives, and Well Priced!

PROS

The standout feature of SignWell for me is its seamless electronic signature process. It's user-friendly, efficient, and customizable, making document signing a breeze. Plus, the added security gives me peace of mind.

CONS

While SignWell has been great overall, if I had to nitpick, I'd say that occasionally, the web app has a few little bugs with modals and so on. But it's a minor inconvenience in an otherwise fantastic tool.

Reasons for switching to SignWell

While Zoho Sign may offer more features, SignWell's focus on a clean, logical, and user-friendly experience is what keeps me and my stakeholders coming back. It's all about finding the right balance between functionality and usability, and SignWell nails it for us.

Daniel

Transportation/Trucking/Railroad, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Signwell is the way to go!

PROS

Ease of use + options and custamizability to fit perfectly to our case. Fast support

CONS

Only in English at the moment. i was told they are working on it.

Reason for choosing SignWell

service, options & prices

Reasons for switching to SignWell

Poor to none existing Customer support. We have been with docusgin for over 7 years. Support none xisting plus enormous price increases and expectations.

Melissa

Health, Wellness and Fitness, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Sold on the simple, secure signature collection!

We are so happy with Signwell. It has a user friendly interface, has great security measures and the customer service is fantastic! Any emails we have sent to customer service have been replied to extremely fast! They went above and beyond to help us correct a client error without us having to lift a finger.

PROS

We started small, requiring only one signed document, but we were so impressed with the ease of use of Signwell, that we have come back time and time again. We are able to upload a document, enter the fields required to be filled and have it sent to our clients in no time at all! Signwell keeps us updated every step of the way until our documents are signed. Due to our clients stating how easy the process is, we will continue to use Signwell for all of our documents!

CONS

We would love to see an option for adding a paragraph field, in addition to the text line.

Reasons for switching to SignWell

Signwell is a more cost effective solution for our companies needs

JR

Retail, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

I realized right away that SignWell is a great solution for my small business contract signatures.

PROS

I've found it very easy and intuitive to use from the start. I've had no trouble setting up templates, sending documents to all parties, communicating the status of signatures, and managing completed documents. It's a great tool that reflects a professional business image.

CONS

I honestly haven't encountered any issues with SignWell.

Reason for choosing SignWell

Several reasons: The free trial was enticing The pricing for the upgrade packages was competitive I liked the option of a monthly subscription without a contract or cancellation fees rather than committing to and paying for a year up front as some other products require

Jim

Professional Training & Coaching, 1 employee

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Happily replaced RightSignature

The company responds quickly to questions and suggestions.

PROS

I'd grown tired of RightSignature's clunky interface for positioning fields in forms, which required way too much valuable time (especially because I'm a neat freak), so was looking for a more user-friendly option, which I found in Docsketch. Fields that readily snap into place, and other little touches that you don't realize you want until you're making multiple forms per month, have proven to be a big time saver. I find the UI overall to be a simpler, more modern and comfortable place to spend time generally. Most important of all, sending and signing always works as promised!

CONS

The one shortcoming I find is the inability to establish templates, and then post or send links out to those templates for people to fill out as needed (i.e. completing it with their name, email, and other info) versus having to identify a client by name and email beforehand so that they may complete it. Customer service says this is in the works, fortunately!

Malek

Accounting, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Simple and to the point

SignWell helped us get signatures quickly by utilizing the template section to send docs for signatures. No user complaints vs other platforms where our clients call us to get clarification on the signature sections.

PROS

Simplicity. Everything you need in an easy interface. The template sections is really great for repeat docs signatures.

CONS

I don't have anything that I dislike. I tried different platforms and found signwell to be the best.

Reason for choosing SignWell

Simplicity and pricing

Reasons for switching to SignWell

simplicity and pricing

Kilian

Real Estate, 2-10 employees

Used weekly for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2019

Docsketch

PROS

Ease of use and setting up signatures. I like signing rules too.

CONS

Still in infancy stage. I'm in the real estate industry so I'd like a zapier integration/mls integration.

Reason for choosing SignWell

cost and zapier integration.

Reasons for switching to SignWell

cost and zapier integration.

Stephen

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Great solution for small and large businesses

I run a small online marketing consulting practice and have had a problem with contracts and the management of them with clients in the past, this system has simply taken that headache away and I now have a simple system for getting proposals and contracts signed off and on record!

PROS

I really like the simplicity and ease of use of the product. I love that I can see when my proposal and agreement documents have been seen by the other party and the audit trail document at the end is worth having for legal reasons.

CONS

It's a relatively new offering so might not have all the latest bells and whistles compared to other solutions, however that is fairly reflected in the pricing and I know they actively improving the product!

Emma

Individual & Family Services, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Simple to use, great support and fairly prices

Great, simple to use, easy to setup, quick response replies.

PROS

Ease of use, Value for money, Simple to explain to admin staff, secure, quick customer service responses.

CONS

Not enough FAQ for all queries, I had to google a few. Also, it isnt very clear the role of documents vs templates when trying to setup without having contacts

Reason for choosing SignWell

Better price

Noah

Marketing and Advertising, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

SignWell is great for beginners.

My overall experience with SignWell has been fantastic. It is very simple to set up and I have never run into issues with getting my clients to use it. That is about all you can ask for! I would definitely recommend it to someone trying to capture simple e-signatures.

PROS

I started my business early this year and SignWell has been a key part of smoothly locking down project deals. I like the simplicity of it. My clients are "non-techies" (as they would say) and I have yet to run into a problem with them using it.

CONS

The limits of the free plan. Although I wish the free plan had more template spots up for use, it does make sense to reserve those for paid plans. I also did not like how it automatically assigned my avatar from my email address. I had an odd avatar originally and struggled to understand how to change it.

Reason for choosing SignWell

Because SignWell had just what I needed while Hello Bonsai was more of a suite of products. I liked the simplicity and focus of SignWell.

Duduetsang

Computer Software, 51-200 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

My review signwell.

Overall im very satisfied with the product and its user friendlyness.

PROS

Convenience and ease of use. Can do everything on the move.

CONS

If you dont have a smmart device on hand then you can be in some troubke.

Reasons for switching to SignWell

Coyldnt afford the previous product monthly.

Showing 1 - 25 of 715 Reviews