eFax

RATING:

4.0

(60)

About eFax

eFax Corporate is a cloud-based fax server solution designed to help businesses in legal, healthcare, manufacturing and other industries secure information exchange across systems. The platform enables organizations to maintain compliance with Health Insurance Portability and Accountability Act (HIPAA), Gramm–Leach–Bliley Act (GLBA), Sarbanes–Oxley Act (SOX) and other federal regulations. eFax Corporate creates secure IDs for employees with Advanced Encryption Standard (AES)-256 bit encryption and Transport Layer Security (TLS) to access fax capabilities. IT teams can create user groups, generate reports and manage cover pages using the online administrative portal. Additionally, staff members can sign documents electronically and share files with colleagues in various...

eFax Pricing

7 day trial, credit card required. Plus: $18.99/month or $15.83/month (annually) - send 170 pages and receive 170 pages with $10 Setup fee. Pro: $24.99/month or $20.83/month (annually) - send 275 pages and receive 275 pages with $10 Setup fee.

Starting price: 

$18.99 per month

Free trial: 

Available

Free version: 

Not Available

eFax Login
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eFax Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

4

Most Helpful Reviews for eFax

1 - 5 of 59 Reviews

User Profile

Kelly

Verified reviewer

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed September 2019

one of my most used tools

provides me with a tremendous amount of value in customer relations and profitability with the time factor in response time. it gives me an edge over my competition

PROS

this enables me to receive my faxes no matter where I'm at. it also lets me decide if and who can be added to distribution list. im anle to respond to my merchants regardless of my location.

CONS

sometimes it can be a little slower than traditional fax to receive. there have been occasions thst i have had to have items faxed to office fax instead.

Candace

Computer Hardware, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2018

eFax securely sends your documents!

eFax by J2 offers end-users the ability to send secured faxes online. End-users can use eFax by J2 to send faxes via a computer desktop, laptop, or mobile device. The benefits of eFax is sending outgoing or receiving incoming faxes via a personally selected fax number. eFax allows users to manage account online. eFax is a great online faxing tool.

PROS

eFax allows end-users to send documents online. eFax offers a free trial to send 150 pages per transfer. eFax allows end-users to send 150 incoming as well as outgoing faxes per the free trial. eFax does not require an initial activation fee. eFax allows end-users to select personal faxing number. eFax offers two types of subscriptions such as Plus and Pro with two different types of feature prices.

CONS

eFax at one point in time was a free service and now requires payment. eFax interfaces with a third party cloud storage. eFax collects cookies and session cookies ID per user and their computer. eFax company server stores personal information that may identify the user. eFax is required to maintain information per user for a limited time, within the terms of agreement of privacy, that time frame is unidentifiable.

Anonymous

11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed November 2023

Review

PROS

It is easy to receive faxes from other companies quickly. They come straight to your email.

CONS

Some of the faxes are too blurry to read.

Cecelia

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed May 2018

I use eFax directly or with our 800#. Easy to use.Perfect if you have your directly line to pick up

PROS

A like my personal eFax number. I don't have to wait for someone to look up the faxes for me. I go in my fax and access directly. The system saves your faxes for a long time. You can create folders to save the fax into. Sending faxes is easy and it saves the contacts especially when you have multiple requests from a certain agency. Faxes are clear. I love my eFax.

CONS

It is hard when you only have one number to send and receive faxes to especially when someone other than you handles the faxes. I don't like when you get faxes repeatly from other businesses that do not belong to you.

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2019

Digital Faxing with HIPAA Compliance

eFax Corporate allows me to achieve more by digitally faxing documents with HIPPA compliance.

PROS

At the surface, eFax Corporate provides what you expect, a digital fax that allows you to fax directly to an individuals email, and it does it well. It also allows you to sign documents within the application, offers mobile applications and what got me the most excited, it works with GoogleDrive.

CONS

My biggest draw back is their limits on page/file size. Sometimes the charts I have to send are robust and I have to break them down into multiple faxes.