eFileCabinet vs Lightico

eFileCabinet has 842 reviews and a rating of 4.4 / 5 vs Lightico which has 32 reviews and a rating of 4.81 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.40 / 5 (842)

4.81 / 5 (32)

Ease-of-Use

4.5 / 5

5.0 / 5

Value for Money

4.5 / 5

5.0 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

April 19, 2021

October 7, 2020

Pros/Cons

  • Pros

  • We have used this for years, it works great, and is easy to use.

  • It's easy to use and the customer service is superb.

  • Cons

  • A few of the features are a little poorly explained, but the excellent customer service set me straight every time!

  • The interface on the software is a little outdated, and good use a good ux/ui update. The automation of backup when not using the integrated sql server are outdated as well, but still workable.

  • Pros

  • The text feature is most user friendly. It is very easy to use and I would highly recommend this product to any banking institution. It works very well with our existing systems.

  • Very easy to use and navigate around the lightico system.

  • Cons

  • In beginning had a few small bugs and the wizard could be a bit more intuitive, but really no issues.

  • The design of the Software can be improved, but overall its extremely functional and works as expected.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos