eSign Genie Software


 

eSign Genie is a web-based digital signature platform for businesses of all sizes. The tool allows organizations to add documents, send it to signers for e-signatures and finally archive them. eSign Genie offers APIs that help users integrate the solution with company’s website and other business applications. 

eSign Genie offers a collaboration feature that allows multiple team members across the globe to work on a single contract document. Documents can be started from scratch or users can upload their own documents. All document versions are managed by eSign Genie, and the software also keeps a document history track to note the changes made by each user.

Other features offered by eSign Genie include reusable template creation, email notifications and assignment of third-party editing rights. Contracts and other confidential documents are encrypted using 256-bit encryption. The solution is UETA, HIPAA, FINRA and ESIGN compliant to ensure a high level of security.

 

eSign Genie - Document bulk details
 
  • eSign Genie - Document bulk details
    Document bulk details
  • eSign Genie - Home page
    Home page
  • eSign Genie - Sample template
    Sample template
  • eSign Genie - Signature certificate
    Signature certificate
  • eSign Genie - Signature capture
    Signature capture
Supported Operating System(s):
Web browser (OS agnostic)

64 Reviews of eSign Genie

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Jacob from OLIO.FIT

April 2018

April 2018

Great esignature tool!

Ease-of-use

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Great product and team support

Pros

Easy to use and the online tool is great! My clients can simply click the link, enter their name and info and the form is auto populated with their information which really makes the process quick and easy!

Cons

Overall the software is great. The only minor issue is the form has to be changed and then uploaded if you want to make any changes. Perhaps that is for legal/security reasons so it might not be a con at all.

Review Source: Capterra
 

Dana from William Jessup University

March 2018

March 2018

Great software for disseminating documents for signature!

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Pros

I like how easy it is to format my documents for signature, email them out and then track that they have been executed. Further, it allows me to identify the documents I need to follow-up on and provides me with an easy to read report of how many are still outstanding.

Cons

I haven't encountered anything I don't like about the software. When I have struggled with understanding how to do something, the FAQ's and videos have been wonderful training resources for me.

Review Source: Capterra
 

Stephen from The Law Office of Stephen P. Shepard, LLC

March 2018

March 2018

Easy-to-Use, Affordable Digital Document Signature Solution

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eSign Genie benefits my business by saving it money most importantly while also giving my business a way for clients to conveniently e-sign and return documents.

Pros

The biggest pro about eSign Genie is its price point. You would be hard-pressed to find another reputable company that offers an e-signature solution with so many features at such an affordable price.

Cons

Really the only con is that the interface could use some updating. Other than that, it is hard to say anything negative about eSign Genie.

Review Source: Capterra
 

Julia from Quantumfactory Co. Limited
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

The only one digital signature supplier offering a great pay as you go functionality.

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Ability to pay per contract signed. Best feature ever if combined with online forms.

Pros

1) Possibility to pay per contract signed. Offers great flexibility for not frequent users users.
2) Customer service quality: instant chat, friendly, fast, professional. 3) Simplicity of use.

Cons

I have not encountered any cons so far. Suggest adding Online Forms to the pay as you go option. Online forms makes the whole process very smooth for online marketeers.

Review Source: Capterra
 

Dini from Mero Construction LLC

February 2018

February 2018

It was very easy to set up and very easy to teach everyone how to use it

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Pros

It was very easy to set up. It has been very easy to teach everyone how to use it. We have had no problems with the software at all so far.

Review Source: Capterra
 

elmer from Elmerology Mixology

January 2018

January 2018

Awesome interface and easy to use

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no more mailing of documents and waiting for signatures, can all be electronic and fast.

Pros

i use esigngenie.com to provide documents to my clients, the API is great and makes it easy to set up. my clients love it because of the ease of signing without having to first create a new account. document transmission is quick and secure. and all of this at a great price.

Cons

if i had to change something it would be the ability to access and modify the document as easy as in a desktop browser but in a mobile browser or iOS app.

Review Source: Capterra
 

Joshua from Shir, INC.

December 2017

December 2017

Over all very happy and very cost effective

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Pros

The customer support is fantastic. We had couple issues when intergrating the API, but their support team was able to take care of the issues in less than 24 hours

Cons

The thing I like least about this software is that we we had an issue with responsive design on the mobile view of the forms.

Review Source: Capterra
 


December 2017

December 2017

Great customer service experience with their employee Anita.

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Pros

Good interface; Quick upload; Overall it is pretty intuitive and you can be up and running in minutes.

Cons

Would like to see more business templates, a library, that would speed up the creation of documents that are standard to multiple businesses---> Library

Review Source: Capterra
 

Mark from Healing Arts Center
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Best, most cost-effective E-signature platform on the market.

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Pros

The support has been outstanding from pre-sales to tech support after the sale. I have always felt as if they know me when I call and that I am their most important customer!

Cons

I wish there was a way to set tab-order more quickly when working with a larger document. For a HUGE document it is eaiser to import a PDF form that already has form fields.

Review Source: Capterra

  Response: eSign Genie, eSign Genie

Date: October 2017

October 2017

 

Hi Mark,

Thanks for a great review.! Our team really appreciates a great feedback from the customers.

eSign Genie provides both Tab Order and importing PDF with fillable fields. Please simply try it, review our help-center or call support. eSign Genie team is always accessible via Phone, Chat , email or ticket support.

Thanks,
Mahender, eSign Genie


 


October 2017

October 2017

I like the ease of the drag and drop to configure templates.

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We are on our way to going paperless with contracts and also receive contracts much faster than the paper copy.

Pros

I like the ease of the drag and drop feature to configure templates. And I like the online form so that it can be sent to different customers.

Cons

I wish we could tailor the completed document verbiage per document. eSignGenie calls it the Folder Executed verbiage. Right now I have two different email addresses and two different eSignGenie accounts to separate Client Services Network Team from the Client Services Team. They are two separate groups in the Client Services Department.

Review Source: Capterra
 

Candice from A+ College Ready
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Easy, Great Customer Service, Secure!

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Easy, secure document signing, eliminating the need for keeping up with paperwork and snail mail!

Pros

Easy to use, private and secure, quick! This service is great for our organization that needs several signed forms per 500 people. eSign has an address book that makes sending multiple documents to the same person easy. I'm excited to use the bulk feature and send personalized documents to several clients at once

Cons

I wish executed (signed) documents were a bit easier to organize, but there is an option to download all files to your computer or dropbox. I'd love to be able to edit the title of a document after sending. The search function isn't the best, but easily navigated around by zooming the screen out and clicking "show all". eSign seems like a small startup that doesn't have the manpower to accommodate larger companies. Great for small businesses that don't need bulk sending!

Review Source: Capterra

  Response: eSign Genie, eSign Genie

Date: November 2017

November 2017

 

A Plus is one of our smallest customer. Since we are appreciative of all our customer big and small, our team has spent hours providing you support above and beyond our call of duty like organizing your signer data from your other systems into Excel.

Just to clarify, our system will not be able to support bypassing of esignature laws which may be frustrating for you but eSign Genie software and team will simply NOT help any client bypass esignature governance and compliance policy.
We also don't support clients extract data from your other systems or helping with personal computer programs.

Again, we thank you for being a customer and please contact support if you have any issue that eSign Genie software does not handle. If you want more automation, you can use our API offered under Enterprise plan. We are always available to support via chat, help desk ticket and via phone.

 

Michael from Sat Nam Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

I use eSign Genie (API) for contracts with music artists to create Kirtan Aid CDs (Fundraising)

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It helped me execute my job effectively by getting contracts signed efficiently!

Pros

It is quite easy to use! The templates make things fast and simple. The artists tend to sign a document much faster rather than filling it out by hand. The customer service is great as well! Super friendly, quick to respond, and knowledgeable.

Review Source: Capterra
 

Gregory from Crestmont Capital

September 2017

September 2017

Outstanding Customer Support!

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Pros

It is without a doubt the best Esign application we have used! Great customer support and great product! Everything has worked to our satisfaction. I highly recommend them and I can assure you will not be disappointing.

Review Source: Capterra
 

Mason from LocalVibe
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Awesome customer service

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Easy to use and fits our needs perfectly.

Pros

Easy to use and very flexible for out multiple different needs. We needed a couple different documents for 2 parties/ 3 parties and the set up was easy and intuitive for the most part.
The Customer service was excellent however and coached us up where we needed.

Cons

Takes a little getting used to.

Review Source: Capterra
 

Robert from MACA

September 2017

September 2017

Saved me a lot of time and effort compared to previous years.

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Pros

Being able to receive contracts in digital format was a lot more convenient than sending out the contract and having people bring in hard copies

Cons

Many users made mistakes when filling out info for the second signer, and I think it would be helpful if the notification I received was also sent to the email of the person who filled out the form

Review Source: Capterra
 

David from Boston Motorcars
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

There is a lot of features you can customize this and perfect for a business application

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I already addressed this in my review.

Pros

Customization, Security and Automation. The system was set up to provide the legitimacy of e-signing and helps me process business faster. Online forms are great to embed on our website. Streamline process.

Cons

Not dummy proof but customer support is through the roof. The walk you through the whole thing and explain it while they help you make the changes if needed.

Review Source: Capterra
 

Jasmine from Be Bare Inc

September 2017

September 2017

Very great customer service and everything i was looking for in a document signing software

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Pros

easy to use
customer service/technical support- quick response, very helpful
Easy to use functions
Everything i needed they had

Review Source: Capterra
 

John from Nevada State High School

September 2017

September 2017

In less than 5 minutes, I was up and running. It was an amazing experience.

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Pros

The customer support cannot be compared. It feels like a small community of people that really want you to be successful. This is a great team with an awesome program. Keep up the great work!

Review Source: Capterra
 

Diane from GoMini's

August 2017

August 2017

Very good software, good customer service

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Pros

Easy to use, easy for customers to sign their documents. Love the pricing also. We use it to create templates and have customers sign the documents. Pretty easy to use. Customer service was really great. Can't think of any reason not to use this software. We recommend this to another GoMini's agent as well.

Review Source: Capterra
 

Erica from Platinum Dance Center

August 2017

August 2017

Super easy to use and great customer service

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Pros

I like the functionality of the program - it is really easy to use. I love the ability to import your contact list to mass send documents

Cons

The first go around for mass sending was a little confusing because I started using the "Address Book" instead of creating a group, but the help center helped me and it was super easy.

Review Source: Capterra
 
 
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