About Foxit eSign (Formerly eSign Genie)

Foxit eSign is a web-based digital signature platform for businesses of all sizes. The tool allows organizations to add documents, send it to signers for e-signatures and finally archive them. eSign Genie offers APIs that help users integrate the solution with company’s website and other business applications.

Foxit eSign offers a collaboration feature that allows multiple team members across the globe to work on a single contract document. Documents can be started from scratch or users can upload their own documents. All document versions are managed by Foxit eSign, and the software also keeps a document history track to note the changes made by each user.

Other features offered by Foxit eSign include reusable template creation, email notifications an...


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Supported Operating System(s):

Web browser (OS agnostic)

372 Reviews of Foxit eSign (Formerly eSign Genie)

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(349)

349

4 stars

(34)

34

3 stars

(3)

3

2 stars

(1)

1

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 372 results

November 2019

User Profile Picture

Dane from Boundless Tax

Verified Reviewer

Company Size: 1 employee

Industry: Accounting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Functionality

4.0

November 2019

No Other Services Fit our Needs until eSign Genie

Pros

eSign Genie allows tons of customization. We are an accounting and tax practice and send documents frequently for both our own purposes (contracts, engagement letters) and documents that need to be filled out and forwarded to the IRS and other tax authorities. These documents need real signatures, not the type-written signatures that most eSign software lets clients use. With eSign Genie, we can limit our clients to only have the option to draw their actual signature, allowing us to use this for more documents than our previous solution. Also - I cannot speak highly enough of eSign Genie's Pay-as-you-Go plan. Most eSign providers no longer (or never did) offer this type of plan, and it is perfect for my type of business that doesn't necessarily need to send hundreds of documents per month. I pay a $10 fee for 5 documents at a time, and they don't expire. When I run out, I just "top up" with 5 more documents at a clip.

Cons

I really haven't seen anything negative about eSign Genie as of yet. The only small issue sometimes is the speed - I've had a few clients say that it is sometimes slow to load, but it's infrequent - so not enough of a problem for me to look elsewhere. (Trust me, I have already looked elsewhere and was utterly dissatisfied!)

Reasons for Choosing Foxit eSign (Formerly eSign Genie)

Their customization level and pay-as-you-go pricing - nobody else offers the pay-as-you-go tier for small businesses! I thank eSign Genie for continuing to offer this!

Response from eSign Genie

Replied December 2019

Hi Dane, Thank you for taking the time to leave a detailed review. I am happy to announce that eSign Genie has overhauled, tuned and upgraded our database resulting in 3 second maximum load times on every screen of our application. Searching for a document is now instantaneous. eSign Genie has always focused on having an Easy-to-Use, Legally Binding and Comprehensive eSignature Solution. We now have the fastest eSignature Solution too! --> eSign Genie DevOps Team

August 2021

Regina from Psychiatry

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

eSign is very affordable.

Quick, easy and affordable. If you are a small business as we are, then it's perfect and not as expensive as DocuSign.

Pros

It's been very easy and intuitive to use and allows me to get documents to our clients immediately for quicker responses. Everything is easy to use and straightforward. Customer service is very responsive as well.

Cons

Not much, really. A few things can be confusing at the beginning, but as soon as you know how it works, there are really no issues.

Reasons for Switching to Foxit eSign (Formerly eSign Genie)

DocuSign was very expensive and their fees went up! Maybe a good for big companies, but not us.

September 2021

Maryam from USA Private Money

Verified Reviewer

Company Size: 11-50 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2021

Amazing product for the price point

Overall super happy with the product

Pros

The fact that I can set up templates very quickly, its super user friendly, and has super helpful guides / faqs

Cons

When editing a document before sending out, I have to be careful or it sends it through without having made those changes without asking if I need to edit the document

Reasons for Choosing Foxit eSign (Formerly eSign Genie)

More affordable with full features

Reasons for Switching to Foxit eSign (Formerly eSign Genie)

Right Signature was way too expensive and did not give me the option of templates on the cheaper plan

July 2021

Matthew from FNBD

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Best Product on the Market

Hands down best platform for esignature

Pros

The support team has gone above and beyond for us in building custom features and making sure that the system fits our exact needs The support team to the [SENSITIVE CONTENT] are all exceptional

Cons

Nothing. Every time we had any issue or request they met it.

September 2017

Candice from A+ College Ready

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

September 2017

Easy, Great Customer Service, Secure!

Easy, secure document signing, eliminating the need for keeping up with paperwork and snail mail!

Pros

Easy to use, private and secure, quick! This service is great for our organization that needs several signed forms per 500 people. eSign has an address book that makes sending multiple documents to the same person easy. I'm excited to use the bulk feature and send personalized documents to several clients at once

Cons

I wish executed (signed) documents were a bit easier to organize, but there is an option to download all files to your computer or dropbox. I'd love to be able to edit the title of a document after sending. The search function isn't the best, but easily navigated around by zooming the screen out and clicking "show all". eSign seems like a small startup that doesn't have the manpower to accommodate larger companies. Great for small businesses that don't need bulk sending!

Response from eSign Genie

Replied November 2017

A Plus is one of our smallest customer. Since we are appreciative of all our customer big and small, our team has spent hours providing you support above and beyond our call of duty like organizing your signer data from your other systems into Excel. Just to clarify, our system will not be able to support bypassing of esignature laws which may be frustrating for you but eSign Genie software and team will simply NOT help any client bypass esignature governance and compliance policy. We also don't support clients extract data from your other systems or helping with personal computer programs. Again, we thank you for being a customer and please contact support if you have any issue that eSign Genie software does not handle. If you want more automation, you can use our API offered under Enterprise plan. We are always available to support via chat, help desk ticket and via phone.