eSignLive software


59 reviews(5.0/5)
59 reviews(5.0/5)

eSignLive by VASCO is an electronic signature solution that is available in the cloud or on-premise. The solution enables users to secure access, manage identities, verify transactions and protect assets across financial, enterprise, e-commerce, government and healthcare markets. eSignLive captures signatures at the point of sale, on websites or in the field.

eSignLive is able to manage internal signing workflow as well as customer-facing transactions. It allows users to upload documents, assign multiple signatures to each signer and manage multi-party routing. Users can create their own workflow requirements and specify the sequence of signatures collected.

eSignLive offers white-labeling and brand customization options. Users can also view comprehensive audit trails and access details about the signer's actions during the e-sign process.

eSignLive offers a per user per month plan plus mobile apps for iOS and Android. Support is available by phone, email and online chat.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8 , Windows 10

59 Reviews of eSignLive

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  • Crystal from Reith & Associates Insurance and Financial Services Limited

    Number of employees: 11-50 employees

    May 2018

    Makes online transaction so much quicker!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Quick and easy to use. All of our front line staff have been using this and all of our clients find it easy to reply too.

    Cons

    There is nothing I do not like about this software. It is easy to use and it is inexpensive. I don't have any CONS.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jean from Keller Williams Prestige

    May 2018

    Very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    My clients who have little knowledge with online technology say it is very easy to use. You can have a file prepared and signed within a minute.

    Cons

    This might be an easy fix con but I would prefer my signatures to indicate Eastern time and not central time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Keith from QS/1

    May 2018

    Glad I went with this company!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is easy to use, has all the features you should need, and white labeled so you can totally brand it for your company. They offer excellent integration options, and their website is literally a plethora of information.

    Cons

    There is nothing I haven't liked about the software. I researched several companies and am glad I selected this one.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    The system is easy to set up and use so getting started is a fast process.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    We are now getting new students for our school enrolled and started sooner due to having their agreements signed and delivered back to us more efficiently. Also much easier for both.

    Pros

    The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. eSignLive provides the ability to create templates for reoccurring documents so once they are setup, creating a new package is really quick and easy.

    Cons

    While the template feature is easy to use and works well, I would like to see a preview feature to view exactly how the finished document will look with signatures.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • George from Remax

    March 2018

    Very good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Efficiency. Time saved. Clients see your professionalism through your clarity & efficiency. The more you use it with repeat clients the better

    Cons

    To be able to communicate to language of preference if your client. It's not apparent . Don't want to go on and on with this but should be clearer if sending it to a francophone client that email and instruction are in French

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    user friendly , Super easy to use .

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product helped us to gain great customer satisfaction .very easy to use and Very user friendly for both signer and sender

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Great experience . Very helpful people

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    we have many old age people for them its very convenient to sign at their ease and not to come to our store

    Pros

    User friendly both for user and for singer . Features are enhanced according to market needs .Great product to use .

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Fantastic Support, Wide spread usage and an irresistible product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Building the repetitive documents was made easy through eSignLive. We have some forms used regularly by our clients in which we take their signature. Before it was manual and now we made it automated. eSignLive saved time and money. Not only that but its easy to use.

    Pros

    Its a reliable product. I like the lively and lovely support eSignLive provides. I never found something was missing . Every time I think of some new feature, I see they already think of it and providing it. It integrates with many products. The UX design is simply superb. I thank the designing team for this great UI/UX. I heard that price can be negotiated but when some one really like the product, they don't even think of negotiation. E-Sign Live falls under that category where you don't think of negotiating.

    Cons

    I have explored all the options to find something that I can find which appears not good / I don't feel comfortable. But, I couldn't find something.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    February 2018

    I find eSignLive product very secure and user-friendly.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's very well designed for a layman to operate and understand it. It's also very intuitive and guides the user itself.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • amandeep from Atleka

    February 2018

    very nice and smooth experience while using Esinlive application.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very helpful video tutorials . Documentation is well designed . Wide range of connectors support that helps to make your experience more smooth

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    Esign live

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use and learn. It has a small learning curve. I'm satisfied with the product so far and enjoying it a lot

    Cons

    There aren't many resources to get information from. Customer services aren't good always. Waiting time is very high.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Manoj from Manoj FreeLancing Services

    February 2018

    I am more than happy with eSignLive. Its the product which makes life easy going. The UI is good.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Mainly confidential documents are secured by eSignLive Authentication. We are trying to integrate into our other applications also in future.

    Pros

    Before I was asking my company people to enter the password if they want to open some secured, confidential document(s). With eSignLive it became easier. They just need to provide their signature and the documents will be opened by the trusted person.

    Cons

    Most of the features provided are good except some UI thing. Compared to DocuSign I am not really impressed with eSignLive but its fine. But I like the UI on Mobile. It captures the signature so quick and the response is really awesome.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    February 2018

    Easy to use, stable environment and excellent support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    EsignLive has designed a software that is both easy to manage and easy for end users to navigate. The overall stability of the EsignLive product is a huge value add as we know that any errors that do occur are most likely caused from a user error or an error with our internal processes. the customer support has been great and any bugs that we report get immediate attention.

    Cons

    The way that we use EsignLive, we log directly into the user interface using mobile devices. currently, the display on the mobile device isn't the best as is does not display the page nicely and creates a lot of scrolling back and forth to read the complete document. The radio buttons are also hard to read on the mobile display.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    February 2018

    I am really impressed with esignLive and the service they provide.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Documentation Privacy became easier. Signing became easier.

    Pros

    I like the service provided by esignLive. Especially the support they provide for ESigning applications. EsignLive have made my life easier.

    Cons

    The least thing I feel worried is the price they charge. I feel they can reduce the price. As the competitors are providing for less price I feel eSignLive need to lower their prices.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    eSignLive is a very good product that can be utilized to provide digital experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Faster deployment of the product for eSignature and eDelivery capability. Scalable for enterprise usage across all LOBs.

    Pros

    The architecture of the product is very scalable and enterprise deployable that can be leveraged within various business processes for delivering eSignature experience. It is a REST based API integration platform that can be integrated with your enterprise applications and offers lot of configuration and customization capabilities for enterprise deployment.

    Cons

    The mobile experience is still not responsive and need the capability to support HTML5. Need capability to support more than PDF documents as inputs for eSign ceremony. ADA compliance should be default that should be inbuilt to the product offerings. eSL ux should be SAML enabled.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    I have had a great experience with eSignLive. It offers great flexibility and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is easy to use it is user-friendly for users It offers great Flexibility fast to use convenient

    Pros

    It is very User friendly.
    it offers great Flexibility.
    It saves my time.
    I love using mobile for signing applications.

    Cons

    Fewer resources to learn from and training facilities plus size of font needs to be adjusted to make it look better

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    This is very easy to use and save my time a lot.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Save my time and easy to use. Helpfull for my remote clients.

    Pros

    This product is very user-friendly and also wide range product and we can implement in our on our cloud solution. It has many connectors or plugins for ease of use.

    Cons

    It may need to require to add more plugins and connectors. Need more training to get to know about full feature usage.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • kartik from Atelka

    February 2018

    very easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This product is user friendly. Team helps a lot to setup . Not expensive . There is always a whole support present whenever you have any issue

    Cons

    In this product sometime little glitches are there which can cause litlle intruption but recover is generally very fast

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Parteek Singh from Hutchin Hill Capital

    Specialty: Finance

    Number of employees: 51-200 employees

    December 2017

    Great customer experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Give it a shot

    Pros

    Its user interface is incredibly user friendly to new signers getting into the groove of e-signatures.
    My company deals with their support team frequently and we were never left with a bad taste in our mouth

    Cons

    The one trouble I have encountered while using this application is there being search limitations within User Groups.
    Inability for a signer to have multiple signature requirements where a signer can sign before other signers and then sign after the other signers for final approval.

    This review was submitted organically. No incentive was offered
    Review Source
  • David from Architectural Design Firm

    Specialty: Other

    Number of employees: 1 employee

    April 2017

    Decreased the amount of time required to get signatures.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    We have found that this is a great way to manage the process of getting signatures on contracts, design review sign-offs, etc. It has been easy to set up and use.

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