eSignLive by VASCO is an electronic signature solution that is available in the cloud or on-premise. The solution enables users to secure access, manage identities, verify transactions and protect assets across financial, enterprise, e-commerce, government and healthcare markets. eSignLive captures signatures at the point of sale, on websites or in the field.

eSignLive is able to manage internal signing workflow as well as customer-facing transactions. It allows users to upload documents, assign multiple signatures to each signer and manage multi-party routing. Users can create their own workflow requirements and specify the sequence of signatures collected.

eSignLive offers white-labeling and brand customization options. Users can also view comprehensive audit trails and access details about the signer's actions during the e-sign process.

eSignLive offers a per user per month plan plus mobile apps for iOS and Android. Support is available by phone, email and online chat.

Dashboard
Dashboard

Dashboard

Add documents and recipients

Add documents and recipients

Add signature blocks

Add signature blocks

Sign document

Sign document

Supported Operating System(s):

Web browser (OS agnostic), Windows 8, Windows 10



60 Reviews of eSignLive

Overall rating

5.0 / 5 stars

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Showing 1 - 20 of 60 reviews

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Zain from Medical Practice

Ease-of-use

Value for money

Customer support

Functionality

May 2018

great product, great features

Workflow automation was my main need. So my patients at RiverRock Medical Clinic can sign up online, pay, schedule their visit, and sign the consent forms without needing my involvement. eSignLive is a part of that system.

Pros

Gave me the features I needed - specifically workflow automation so my patients (oh, and they're HIPAA compliant) can click a link to my consent forms, instead of having to manually send each new patient a "transaction" to sign the same standard document. Docusign charges $1500/mo for access to that feature.

Cons

Customer service is hard to get a hold of, and even then, they can't help you unless you get the right person, who was pretty hard to get a hold of. Also, you have to call to do simple things like changing cc. And they couldn't update my e-mail address to my new address.

Review Source: Capterra

Crystal from Reith & Associates Insurance and Financial Services Limited

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Makes online transaction so much quicker!

Pros

Quick and easy to use. All of our front line staff have been using this and all of our clients find it easy to reply too.

Cons

There is nothing I do not like about this software. It is easy to use and it is inexpensive. I don't have any CONS.

Review Source: Capterra

Jean from Keller Williams Prestige

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Very easy to use

Pros

My clients who have little knowledge with online technology say it is very easy to use. You can have a file prepared and signed within a minute.

Cons

This might be an easy fix con but I would prefer my signatures to indicate Eastern time and not central time.

Review Source: Capterra

Keith from QS/1

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Glad I went with this company!

Pros

The software is easy to use, has all the features you should need, and white labeled so you can totally brand it for your company. They offer excellent integration options, and their website is literally a plethora of information.

Cons

There is nothing I haven't liked about the software. I researched several companies and am glad I selected this one.

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

May 2018

The system is easy to set up and use so getting started is a fast process.

We are now getting new students for our school enrolled and started sooner due to having their agreements signed and delivered back to us more efficiently. Also much easier for both.

Pros

The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. eSignLive provides the ability to create templates for reoccurring documents so once they are setup, creating a new package is really quick and easy.

Cons

While the template feature is easy to use and works well, I would like to see a preview feature to view exactly how the finished document will look with signatures.

Review Source: Capterra

George from Remax

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Very good

Pros

Efficiency. Time saved. Clients see your professionalism through your clarity & efficiency. The more you use it with repeat clients the better

Cons

To be able to communicate to language of preference if your client. It's not apparent . Don't want to go on and on with this but should be clearer if sending it to a francophone client that email and instruction are in French

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

user friendly , Super easy to use .

Pros

This product helped us to gain great customer satisfaction .very easy to use and Very user friendly for both signer and sender

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Great experience . Very helpful people

we have many old age people for them its very convenient to sign at their ease and not to come to our store

Pros

User friendly both for user and for singer . Features are enhanced according to market needs .Great product to use .

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Fantastic Support, Wide spread usage and an irresistible product

Building the repetitive documents was made easy through eSignLive. We have some forms used regularly by our clients in which we take their signature. Before it was manual and now we made it automated. eSignLive saved time and money. Not only that but its easy to use.

Pros

Its a reliable product. I like the lively and lovely support eSignLive provides. I never found something was missing . Every time I think of some new feature, I see they already think of it and providing it. It integrates with many products. The UX design is simply superb. I thank the designing team for this great UI/UX. I heard that price can be negotiated but when some one really like the product, they don't even think of negotiation. E-Sign Live falls under that category where you don't think of negotiating.

Cons

I have explored all the options to find something that I can find which appears not good / I don't feel comfortable. But, I couldn't find something.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

I find eSignLive product very secure and user-friendly.

Pros

It's very well designed for a layman to operate and understand it. It's also very intuitive and guides the user itself.

Review Source: Capterra

amandeep from Atleka

Ease-of-use

Value for money

Customer support

Functionality

February 2018

very nice and smooth experience while using Esinlive application.

Pros

Very helpful video tutorials . Documentation is well designed . Wide range of connectors support that helps to make your experience more smooth

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Esign live

Pros

It's easy to use and learn. It has a small learning curve. I'm satisfied with the product so far and enjoying it a lot

Cons

There aren't many resources to get information from. Customer services aren't good always. Waiting time is very high.

Review Source: Capterra

Manoj from Manoj FreeLancing Services

Ease-of-use

Value for money

Customer support

Functionality

February 2018

I am more than happy with eSignLive. Its the product which makes life easy going. The UI is good.

Mainly confidential documents are secured by eSignLive Authentication. We are trying to integrate into our other applications also in future.

Pros

Before I was asking my company people to enter the password if they want to open some secured, confidential document(s). With eSignLive it became easier. They just need to provide their signature and the documents will be opened by the trusted person.

Cons

Most of the features provided are good except some UI thing. Compared to DocuSign I am not really impressed with eSignLive but its fine. But I like the UI on Mobile. It captures the signature so quick and the response is really awesome.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Easy to use, stable environment and excellent support

Pros

EsignLive has designed a software that is both easy to manage and easy for end users to navigate. The overall stability of the EsignLive product is a huge value add as we know that any errors that do occur are most likely caused from a user error or an error with our internal processes. the customer support has been great and any bugs that we report get immediate attention.

Cons

The way that we use EsignLive, we log directly into the user interface using mobile devices. currently, the display on the mobile device isn't the best as is does not display the page nicely and creates a lot of scrolling back and forth to read the complete document. The radio buttons are also hard to read on the mobile display.

Review Source: Capterra
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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

I am really impressed with esignLive and the service they provide.

Documentation Privacy became easier. Signing became easier.

Pros

I like the service provided by esignLive. Especially the support they provide for ESigning applications. EsignLive have made my life easier.

Cons

The least thing I feel worried is the price they charge. I feel they can reduce the price. As the competitors are providing for less price I feel eSignLive need to lower their prices.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

eSignLive is a very good product that can be utilized to provide digital experience

Faster deployment of the product for eSignature and eDelivery capability. Scalable for enterprise usage across all LOBs.

Pros

The architecture of the product is very scalable and enterprise deployable that can be leveraged within various business processes for delivering eSignature experience. It is a REST based API integration platform that can be integrated with your enterprise applications and offers lot of configuration and customization capabilities for enterprise deployment.

Cons

The mobile experience is still not responsive and need the capability to support HTML5. Need capability to support more than PDF documents as inputs for eSign ceremony. ADA compliance should be default that should be inbuilt to the product offerings. eSL ux should be SAML enabled.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

I have had a great experience with eSignLive. It offers great flexibility and easy to use

It is easy to use it is user-friendly for users It offers great Flexibility fast to use convenient

Pros

It is very User friendly.
it offers great Flexibility.
It saves my time.
I love using mobile for signing applications.

Cons

Fewer resources to learn from and training facilities plus size of font needs to be adjusted to make it look better

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

This is very easy to use and save my time a lot.

Save my time and easy to use. Helpfull for my remote clients.

Pros

This product is very user-friendly and also wide range product and we can implement in our on our cloud solution. It has many connectors or plugins for ease of use.

Cons

It may need to require to add more plugins and connectors. Need more training to get to know about full feature usage.

Review Source: Capterra

kartik from Atelka

Ease-of-use

Value for money

Customer support

Functionality

February 2018

very easy to use

Pros

This product is user friendly. Team helps a lot to setup . Not expensive . There is always a whole support present whenever you have any issue

Cons

In this product sometime little glitches are there which can cause litlle intruption but recover is generally very fast

Review Source: Capterra

Parteek Singh from Hutchin Hill Capital

Industry:  Finance

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

Great customer experience

Give it a shot

Pros

Its user interface is incredibly user friendly to new signers getting into the groove of e-signatures.
My company deals with their support team frequently and we were never left with a bad taste in our mouth

Cons

The one trouble I have encountered while using this application is there being search limitations within User Groups.
Inability for a signer to have multiple signature requirements where a signer can sign before other signers and then sign after the other signers for final approval.

Review Source

Displaying 1 - 20 of 60 reviews