Amazing!

The feature that sets HelloSign apart from the competition, especially DocuSign is the unlimited envelopes (documents) you as a user can send out in a year.

Feature that would be good to have is to be able to replace the underlying document once you are in the preparation phase of the document and when you have already set the 'fields or text boxes' in the document, so that if you notice there is a misspelled word or something that needs to be changed you can simply upload a 'corrected' version and keep all the 'fields or text boxes' in the place where you already had them. It would help save a lot of time especially if you are working with longer documents collecting initials from each signer on each page.

We've used HelloSign for almost two years now after switching from another electronic signature software, and HelloSign has been perfect. Not only do we use it for our internal HR and hiring needs, but we also have HelloSign integrated into our software so that our customers can sign their contracts without any issue. HelloSign offers reminder emails and also sends completed forms to all parties. It's so easy to use and maintain and super customizable. Love it!

I have never had any issues using HelloSign, but I am not on the team that integrated it into our internal software. I am not sure how technically difficult that was, but we have rarely encounter bugs.

Initially (several years ago) the user experience of this software was better than most, back when Docusign was the only game in town. We chose HelloSign based on that. Today that's no longer the case and there are many products with a better overall UI and user experience (UX), like PandaDoc.

The product support for HelloSign is absolutely the worst of any SaaS (cloud-based) document signing product available today. I'm not sure if it's the result of DropBox acquiring them and trying to save money, or what but if you have the option to choose a solution like this go with PandaDoc or even Docusign.

Our experience with Dropbox Sign is quite positive. It is easy to use and our clients and internal team members rarely experience problems signing or sharing documents.

Dropbox Sign allows us to upload, share, store and request clients to sign conveniently under one platform. Electronic signature helps keep everything formal with our clients and employees. It is simple and straightforward. It is one of the few tech solutions that does exactly what it is designed for with minimal issues.

There is nothing I don't like about this electronic signature solution. However, I feel that the price may be relatively high for individuals or small companies.

Crafting what needs to be signed and where on the document is incredibly simple. In addition, sharing this document with a client who can sign seamlessly without a clunky and frustrating account creation process is a game changer. Night and day better than docusign.

Sometimes the placement of signature boxes can glitch when creating the document. I would like this to be explored and ironed out entirely if possible

According to the main business requirements i.e. our main requirement hello sign stood up to the mark and we are able to fullfill our task in time and with efficiency.

There are few aspects of this product which i like the most and they are: 1. Good configuration flow management where we can configure it with other tools. 2. Data security and authentication to protect the critical and important documents.

The very first things that I didn't like was the easy of use which was compatively less when i will compare it with other tools other than that the lagging that sometimes I face while using hello sign.

It's reasonable price compared to other e-signature platforms. The ease of the system and being able to create templates to reuse are great.

Not being able to replace a document with a new file if the parties have not opened the original file yet.

For my minimal e-signature needs - only a few documents a month - this is the perfect solution. It's extremely easy to use for both me and even the unexperienced recipient.

Extremely easy to use, affordable, with great audit trails. It sends messages to all signatories with alerts to sign the document and reminders if the document remains unsigned after several days. All users are notified and sent a copy when the document is fully executed.

Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload. Other solutions offer this solution and it would be a great timesaver if added.

Exceptional

Didn't need any support to get started and continue using.

Hmmm, Can't think of anything. This totally meets our needs.

Great! I would recommend to other coaches!

Easy to use and get a signature from a client remotely.

Took a few tries to get the hang of using it. Now it's easy!

Customer service could be more timely with responses.

It is very easy to use, and staff are trained at a faster rate than using a different product (ex. docusign).

The most recent update is not as intuitive when searching for documents, especially when trying to find team documents.

Overall, HelloSign has filled a gap for our company where other competitors missed the mark. We used DocuSign for many years, but due to pricing and integration capabilities with our management software, we selected HelloSign

As a real estate development and management company, it is important to be able to clients and partners with documents for electronic signature. Being able to view, sign and complete the process (and repeat) is important for creating efficiencies and growing.

The one main drawback I've seen so far is that templates are not able to be edited during a send. If I need to change one field for a unique reason, I would have to create a completely new template. Also, there is no way to edit a document after being send (prior to anyone signing). It would be nice to be able to make amendments to a document (and recirculate to signers) instead of having to recreate.

It's been a great experience using HelloSign. My company was able to save money by switching to this platform and it has great usability. It's been really great using this product! I highly recommend HelloSign.

I like the user interface on this product. It's very user friendly and easy to navigate between functions. I also love that there is the ability to create template and template links. The template links are a great option so you can share in bulk or don't want to type an email address in each time you send the same form to someone.

I don't like that there isn't a good customer service function. It's hard to get help and you have to contact the company via email.

I use it primarily for the e-signature. This allows me to quickly send a contract to a customer and have them sign it the same day instead of waiting for the US Post Office.

I wish the templates could be presented in PDF format instead of the question/answer format. I tried using the template but felt more like a Google form than the PDF I had originally designed.

The benefit that is the most noticeable is the cost. The ease of use by the staff has been reiterated countless times.

What I like most about the Hello sign is the cost. Secondly, I like the ease of use. This product compares to another well know document signing software. Our company has saved thousands and it is an easier product to manage within the company

I have not yet come across an item or aspect that is difficult or annoying.

We have to have contracts signed in order to do our day to day processes so having the ability to sent them through this system, and be able to afford to do so, makes the process a 1,000 times faster and has increased our production and minimizes the redos we have had.

We were using a different product prior to switching over to HelloSign but that one got way too expensive. When we found this product it was exactly the same processes and detail only at a rate that us as a company could afford. We loved this so much we even brought another of our friends over to the product as well!

It would be nice it we could resend documents to customers through the mobile app, that would give me the ability to literally work from anywhere at any time but it is still better than anything else we reviewed or looked at purchasing

The benefit of hellosign is that it does what it should on a basic level. In regards to price increase and level of service it really needs to work on this to justify its increase.

I like the ease of the software but some basic features need to be really considered.

Customer care team, In the instance of an emergency you can wait over 48 hours which is not ideal when you are using the product daily. The team also just seem to say I have escalated the problem via email. It is very frustrating considering prices have gone up in 1 year by over $200 and the care team just seem not care/try to solve the issues. We have had an ongoing issue since April that is not resolved. Feature wise it is a shame that Hellosign haven't added (considering they have put their prices up so high) to amend documents that have been signed by 1 party and not the other.