All Dropbox Sign Reviews

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Tyler Jae

Education Management, 201 - 500 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2021

Excellent electronic signature capture tool

User Profile

Richelle Marting

Verified reviewer

Legal Services, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Excellent e-signature solution

For my minimal e-signature needs - only a few documents a month - this is the perfect solution. It's extremely easy to use for both me and even the unexperienced recipient.

PROS

Extremely easy to use, affordable, with great audit trails. It sends messages to all signatories with alerts to sign the document and reminders if the document remains unsigned after several days. All users are notified and sent a copy when the document is fully executed.

CONS

Biggest drawback for me is lack of a Microsoft Word add-in to upload/sign directly from Word instead of having to log into the website and upload. Other solutions offer this solution and it would be a great timesaver if added.

Reason for choosing Dropbox Sign

For me, the free license of HelloSign was the reason I chose this product, along with extensive positive feedback from professionals in my industry.

Mary

Accounting, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed June 2022

If you can open an email, you can sign electronically.

I've had trouble in the past with clients, particularly older ones, who did not know how to electronically sign a document. This is incredibly easy for them to use. I have not had one client who was unable to sign. This became very important during Covid when even local clients were unable to sign in person. I've used other software, usually through their free trial offer. When I tried HelloSign as a free trial offer, I was sold.

PROS

We send tax documents to clients across the country. Now they can easily sign them and return them to us. They do not required any specific software, apps or know-how. If they can open an email, they can sign the document. This is especially important for our older clients and our non-English speaking clients. It does not integrate with my software, but that is because they have their own program they want you to buy. But it is easy to print to PDF and drag and drop. Another great feature is the automatic email reminders that you can set up. I can tell if a client has viewed the document, signed the document, or if only one spouse has signed. But I do not have to monitor this daily. HelloSign will send reminders that they have not completed all actions.

CONS

My tax software normally issues a password for each set of documents which I cannot use when sending out the signatures. This may be something that is available in an upgrade, but not in the standard package. Although we normally verify them anyway, we take extra steps to ensure that the email address is correct/current.

Reasons for switching to Dropbox Sign

Cost was somewhat of a factor but DocuSign also limited the number of signatures. HelloSign has unlimited signatures which really comes in handy when you have to amend documents and send them out again for new signatures. The internal signature software available for purchase through my tax software also had limits on signatures and length of time to store the documents.

Vendor Response

Thanks so much for taking the time to share your experience, Mary. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the pricing tiers for password protection to our product team. Thank you again!

Replied June 2022

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

2

Reviewed October 2019

Easy, but missing essential functions.

Overall, for the cost, this product is great. If I need additional functionality, I'll pay the additional cost for another product. But, this does basically all the things I need for a fraction of the cost.

PROS

HelloSign is extremely easy to use. There's basically no training required. It's all straightforward. Items can be required or optional. Text fields, signatures, initials, etc., can be added by drag and drop. Templates can be created from any document. It's also very low cost compared to similar products.

CONS

We use HelloSign through Brokermint for real estate brokerage transactions. I wasn't able to save an e-sign document draft, then come back to finish it later. I had to either complete the document or lose it. There isn't a strike through feature, as is common with these products, so the workaround is to insert a text box over existing text and use underscores to strike it. I'm required to add a signer to every document, even if it's myself, but sometimes I just want to add a textbox and save it without needing a signature. Also, as an admin, I wanted the ability to access documents of users, but I don't think that's possible. I was only able to access documents to which I was the creator or a signer.

Reasons for switching to Dropbox Sign

We made the switch for the cost savings and because HelloSign is included in our subscription to Brokermint. It covers the basics and doesn't have that price tag.

Jesus

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Secure and easy to manage

PROS

The way we send documents to get signatures on time and security.

CONS

There are not complaints about Dropbox Sign

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Hellosign over Adobe Sign every day!

Overall love it and has been a far better tool to use for doc signing than adobe sign

PROS

Hellosign is really easy to setup new templates to use for sending out signatures and receiving them, and all of our docs are stored and easily accessible for both parties after signature

CONS

Nothing I like least, price is fair, maybe can be a few bucks left, but it's cool!

Reason for choosing Dropbox Sign

Hellosign was new to me and I gave it a shot and liked everything about it more than Adobe Sign

Vendor Response

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! Thank you again!

Replied June 2022

Anonymous

51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

High Quality, Great Value, Should be The Industry Leader

PROS

Crafting what needs to be signed and where on the document is incredibly simple. In addition, sharing this document with a client who can sign seamlessly without a clunky and frustrating account creation process is a game changer. Night and day better than docusign.

CONS

Sometimes the placement of signature boxes can glitch when creating the document. I would like this to be explored and ironed out entirely if possible

Reasons for switching to Dropbox Sign

It was junk. Not only was it difficult to create documents, our clients were often times unable to make the account to sign. This is the last thing a business needs. Hellosign made this process straightforward for us that eliminated unnecessary client friction.

Vendor Response

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about field placement to our product team. Thank you again!

Replied July 2022

User Profile

Aman Preet

Verified reviewer

Retail, 10,000+ employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2022

Pros and cons of Hello sign software

According to the main business requirements i.e. our main requirement hello sign stood up to the mark and we are able to fullfill our task in time and with efficiency.

PROS

There are few aspects of this product which i like the most and they are: 1. Good configuration flow management where we can configure it with other tools. 2. Data security and authentication to protect the critical and important documents.

CONS

The very first things that I didn't like was the easy of use which was compatively less when i will compare it with other tools other than that the lagging that sometimes I face while using hello sign.

Reason for choosing Dropbox Sign

Because our main business objectives i.e. to have to clear digital/electronic signature and data security was provided in a better way by hello sign software.

Reasons for switching to Dropbox Sign

Because in other products i was not able to get the perfect digital signature i.e. not of good quality and along with that a bit fussy UI of the software makes it harder to follow the workflow

Anonymous

11-50 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Works intuitively and as expected

Exceptional

PROS

Didn't need any support to get started and continue using.

CONS

Hmmm, Can't think of anything. This totally meets our needs.

Reason for choosing Dropbox Sign

We used Drop Box and it is integrated seamlessly.

Vendor Response

Thanks so much for taking the time to share your experience. It makes a difference to folks who are new to eSignature! Thank you again!

Replied June 2022

User Profile

Kate

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed June 2022

Great for coaching businesses!

Great! I would recommend to other coaches!

PROS

Easy to use and get a signature from a client remotely.

CONS

Took a few tries to get the hang of using it. Now it's easy!

Reason for choosing Dropbox Sign

more affordable.

Reasons for switching to Dropbox Sign

Cost, hello sign was less expensive and did the same thing.

Vendor Response

Thanks so much for taking the time to share your experience, Kate. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about learning and onboarding to our product team. Thank you again!

Replied July 2022

User Profile

Blake

Verified reviewer

Non-Profit Organization Management, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2021

Nothing fancy, gets the job done

We use this for internal purposes as well as having our workshop participants sign agreements. For the most part, everyone seems to use it just fine.

PROS

It does everything we need it to do: collect electronic signatures, send reminders for said signatures.

CONS

It can be clunky - and it's a little pricy for a small nonprofit. I also wish there was a way to upload one document and allow it to go out to multiple people at once, rather than having to send them out individually.

Reason for choosing Dropbox Sign

HelloSign seemed to be a bit cheaper and easier to use than DocuSign.

Andrew

Mental Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

My HelloSign

I really like HelloSign. It just makes work so much easier. I use it every day.

PROS

I really like the ease of use and the ability to make templates. This feature saves so much time. I also like the storage, documentation, automatic reminders, etc.

CONS

I can't think of any. When I do, I will let you know.

Reason for choosing Dropbox Sign

Reviews. Simplicity. Customer service. Ease of use. And, of course, cost!!!

Reasons for switching to Dropbox Sign

I was satisfied with DocuSign because I didn't know of HelloSign. However, they quadrupled my rate and would not let me get out of the contract before the start date. They are a bunch of greedy bastards who are more interested in screwing their customers out of money than providing good customer service. I now bad mouth them every chance I can. However, I also found out how much better HelloSign is!

Vendor Response

Thanks so much for taking the time to share your experience, Andrew. It makes a difference to folks who are new to eSignature! Thank you again!

Replied July 2022

Melissa

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Best to streamline business contracts

PROS

This has been my favorite platform to upload contracts and send for signature I send contracts daily and this allows for an easy tracking of the documents and makes it better then using an adobe signature process

CONS

Nothing I’ve had a great experience so far with hellosign. If you need to send contracts hellosign is a great place, I’ve canceled the service but somehow always go back to it

Reason for choosing Dropbox Sign

The email experience was nicer, easier to manage

Vendor Response

Thanks so much for taking the time to share your experience, Melissa. It makes a difference to folks who are new to eSignature! Thank you again!

Replied July 2022

Jeri

Education Management, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Perfect e-signature app

I used HelloSign especially during the pandemic when schools were closed. This allowed me to maintain compliance with legal documents. The only downside is that I can only process one document at a time.

PROS

I love that this tracks signatures, reminds signers and is easy to use.

CONS

As a teacher, this is a pricey investment but ultimately, it saves me time so that means, in the long run, I am saving money.

Reason for choosing Dropbox Sign

Hello Sign offered a free version which confirmed how easy it was to use. I purchased it so that I could use more than 3 documents per month.

Vendor Response

Thanks so much for taking the time to share your experience, Jeri. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about pricing for teachers to our product team. Thank you again!

Replied July 2022

Mickie

Real Estate, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed June 2022

HelloSign review

we are able to utilize an electronic signature, saving a significant amount of travel and time.

PROS

we are able to send lease/contracts/documents to our new tenants/workers/colleagues, electronically. we are able to store a template and not recreate our lease every time we need to utilize it.

CONS

we are unable to change the document once it has been sent. we are unable to change how many signers to a template. CUSTOMER SERVICE is foreign and NOT organized. nor easy to communicate with - NO LIVE interaction - only email available & apparently they are located on the opposite side of the earth from my timezone. VERY FRUSTRATING

Reason for choosing Dropbox Sign

already knew a bit more about it through TurboTenant

Reasons for switching to Dropbox Sign

we are able to save templates.

Vendor Response

Thanks so much for taking the time to share your experience, Mickie. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about our support to our customer success. We are working all the time to improve. Thank you again!

Replied June 2022

Brett

Law Practice, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

HelloSign

I think it's an excellent product

PROS

It is easy to use, set up and explain, it saves paper and printer ink and makes our workflow much easier now that we are geographically dispersed

CONS

It's expensive, but so are each of its competitors, so what can you do?

Reason for choosing Dropbox Sign

The initial trial cost offering was better. It then reverted to a similar price, but we liked HelloSign, so we stayed

Vendor Response

Thanks so much for taking the time to share your experience, Brett. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about pricing to our product team. Thank you again!

Replied June 2022

Ashley

Telecommunications, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

HelloSign Review- Used Daily

We have to have contracts signed in order to do our day to day processes so having the ability to sent them through this system, and be able to afford to do so, makes the process a 1,000 times faster and has increased our production and minimizes the redos we have had.

PROS

We were using a different product prior to switching over to HelloSign but that one got way too expensive. When we found this product it was exactly the same processes and detail only at a rate that us as a company could afford. We loved this so much we even brought another of our friends over to the product as well!

CONS

It would be nice it we could resend documents to customers through the mobile app, that would give me the ability to literally work from anywhere at any time but it is still better than anything else we reviewed or looked at purchasing

Reason for choosing Dropbox Sign

I just went online and started looking up companies/products that were similar to the one currently in use to see what our options were. There were a couple of them that were trialed but HelloSign was most like what we were used to using and had everything we needed to transition smoothly and just continue moving forward with our day to day processes

Reasons for switching to Dropbox Sign

Cost, this was the same exact product just what we needed to be able to afford to continue to utilize this process in our tiny business

Vendor Response

Thanks so much for taking the time to share your experience, Ashley. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about mobile app sending to our product team. Thank you again!

Replied July 2022

Abraham

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

Great product. Beats the competition in price and useability

Overall I am very happy. I have used several other competitor products and I am very happy with Hello Sign.

PROS

Very similar to the more pricer versions out there.

CONS

I wish you can delete parts of pages once the document is uploaded. Also, making the drag and drop a bit easier.

Reason for choosing Dropbox Sign

It was very similar to Docusign

Reasons for switching to Dropbox Sign

Cost was crazy and out of control.

Vendor Response

Thanks for sharing your feedback Abraham! While you can't delete parts of documents you can change out documents when editing the signature request or add new ones entirely.

Replied June 2022

Shantil

Health, Wellness and Fitness, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Dropbox Sign Provides the Best Online Signature Option

Overall, Dropbox Sign is a simple solution for collecting signatures on important documents. I do not have any complaints about the functionality of the product and I recommend this to my employees all the time to purchase for their personal use.

PROS

Dropbox Sign is easy to use and it is easy to set up templates. I use Dropbox Sign weekly and I send out about 10 forms each week that require signatures. These documents contain sensitive information and the audit trail ensures that only authorized signers access the files. This product is convenient when we need signatures that we cannot obtain in person or that would take longer to schedule a time to meet in person to get the signature. It also helps save on paper which I otherwise may lose track of it.

CONS

While the price point is fair, I do wish it was a tidbit cheaper. I do not use it to it's full extent because I do not need to, so another basic tier option for the monthly payment would be appreciated.

Reason for choosing Dropbox Sign

Dropbox Sign was the easiest to set up.

Caressa

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Saved us during the pandemic

Dropbox transformed the way we operated during the pandemic. It allowed us to integrate the system into our protocols, keep our clients safe, and still operated business as usual.

PROS

The ease of creating templates and documents for signing streamlined our intake process and cut down the initial time required by staff.

CONS

I would like to see a better notification system, i.e., a system where the user can develop the timeline for reminding signers of outstanding documents. Additionally, the ability to mass delete signed documents would be extremely helpful.

Ryan

Events Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2022

Even an 88 year old can do it

Hello son has given us the ability to handle far more cases than I believe any other software would

PROS

Once we place fields and we can highlight and copy and paste them from page to page for initialing by multiple people on multiple pages

CONS

It would be nice to be able to see exactly what the signer is seeing in a live view such as sometimes they have missed a field and they think they’ve completed everything for me to be able to see that one field is still unsigned and the rest are even before they submit

Vendor Response

Thanks so much for taking the time to share your experience, Ryan. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about the signer preview to our product team. Thank you again!

Replied June 2022

User Profile

Avni

Verified reviewer

Computer Software, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2019

Solid E-Sig Platform!

Overall, Hellosign has really made an impact on our offer letter process. We are now able to send and receive letters in a fast and efficient manner. As mentioned, any document you send over for signature, you can view when a person sees it so there is no need for additional follow up with the potential receiver on whether they received the document or not. It has truly helped me save time and candidates who receive our offer letter through hellosign, are able to sign easily without any complications.

PROS

I love how easy hellosign makes it to obtain electronic signatures on any document. You can easily drag and drop any document or can manually upload the docs. As a user, I'm able to upload a document and assign signature fields easily. An added benefit is that you get a notification when someone views your document as well as a notification when it has been signed. Depending on your settings, you can receive the signed documents in a pdf that is sent to your email. If you have a various forms that you don't want to bundle into a signed packet, you can change your settings so you receive each signed form individually. We use to have a manual signing process for our offer letters which took alot of time and created many hiccups. With hellosign, we are able to upload our offer letter package and get a quick turnaround time on signatures.

CONS

The maincon that I see with this platform is the lack of signature options. I wish there were more styles available. Also, when you upload multiple documents, it can take awhile to load. I am not sure if it was just my computer being slow but this has happened on a few occasions.

Joseph

Media Production, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2023

Not recommended for anything sales related (user of 2+ yrs)

Dropbox sign - Feel free to reach out. I am glad to help in anyway. As it is, using Dropbox sign is probably the least favorite part of my job. I hope you can create a better experience for users.

PROS

It allows people to sign. The user designations work well.

CONS

You can't edit templates without creating a new templateYou can't create pretty visuals Its hard to collect payment after signing Its not easy to see a single dashboard with the summery information you need for each contract. It lacks very basic features that would streamline the process. Practically no integration with hubspot. They say their is integration but the integration is essentially a link that directs to you their website.

Reason for choosing Dropbox Sign

Hellosign was being used by other departments. Panda doc was a much much better customer experience.

Rhonda

Insurance, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Ease of doing business A++

Love

PROS

This shows my costumers to easily sign documents and for me to electronic save all necessary documents in the most simplistic way without unnecessary steps.

CONS

Documents to directly download into my management software after signature

Reason for choosing Dropbox Sign

Pricing and ease of use!

Vendor Response

Thanks so much for taking the time to share your experience, Rhonda. It makes a difference to folks who are new to eSignature! We'll definitely pass on this feedback about document storage to our product team. Thank you again!

Replied July 2022

Tina

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Easy and Convenient!

We've also been saving paper as we no longer have to print the documentation for it to be signed. It's ecofriendly as it is saving time and resources.

PROS

The platform is easy to use for all parties involved. We're able to see if and when the documentation has been viewed or signed. At the same time, the documentation is available to be accessed and signed anywhere at any time on any device, without it having to be printed.

CONS

Nothing at all! The platform is straightforward enough for anyone to navigate.

Vendor Response

Thanks for sharing your experience Tina! We love that you're able to help you be more ecofriendly. Saving time is an added bonus too!

Replied June 2022

Showing 1 - 25 of 1,428 Reviews