I love the ease of use not just for my staff but for the end user. InsureSign allows us to quickly get documents sent out and returned. We have a 100% return rate with an average turn around time of 20 minutes. It's fantastic!

I can't say there is anything I dislike about the product. A recent update threw a couple little kinks but in usual InsureSign style, they rectified the situation with speed and care.

This has made sending documents to our insured's so much easier. They can just click through and sign now!

So far there hasn't been any cons that I can find. Great product

This is our first e-sign platform and while the integration with HawkSoft works, it is lacking in several areas. My first few e-signatures had issues because of the browser that I was using (although support could never identify the issue) - fields were placed at random all over the document I sent out for e-signing and it was embarrassing to have that happen with a commercial client. Additionally, because there is no integration with Zapier it's impossible to automate text notifications from our phone - you have to pay for Pro to enable texting. Overall we feel InsureSign is overpriced for the value it brings and will jump ship when there's a reasonable alternative (as of right now, HawkSoft only integrates with InsureSign - no other e-sign service).

We like that it's easy to use and easy to implement.

I dislike that they don't have a zapier integration. I dislike that they charge a premium for an integration with external software. Dislike the pricing.

Ease of use

The ease of use of this product is great for our variety of clients. The process is simple, the tracking is fantastic and this is a service we see using for all of our client needs. The updates with technology are on point and we were up and running in no time flat.

Easy system to learn and use. Have not had any issues with glitches lately.

More affordable integration with our agency management software would be nice.

So much less paper and postage! So much less time printing, marking signature lines, mailing and scanning returned documents.

Your clients don't have to come into the office. Everything can be done through email. Saving the Insured time and gas.

I highly recommend this company and will continue to use their services

I like how easy insure sign is to use and send documents to my clients that need signed. It is also priced very competitively

I don't have any complaints overall I would recommend insured sign to anyone that needs a good resource to send applications

I use it regularly for applications and changes and find that most people are extremely accepting to its use.

The online system is extremely easy to use and our management system is capable of printing directly to the system. It tracks fully the times sent, signed dates etc of the documents.

Right now, I have no complaints about this system.

Easy to use, intuitive, integrated with our insurance agency management system.

I cannot honestly think of anything???

Speed and Efficiency, The ability to help up finalize our sale.

Very Easy to Use, Fast Processing and Efficient Turn Around Time from start to finish. Also every signed document can be emailed directly to the user.

I know software is changing daily so everything gets better the more and more we use it, I would like to see the option to delete a file once we download the file in a customers file. This will allow our agents the ability to manage all the signed files from day to day business.

Overall I love InsureSign. It allows to send documents proficiently

What I like most about this software is the ease of use when explaining to clients how to sign documents electronically. It also saves time by getting documents signed without clients having to come into office.

I don't have any complaints really. Most complaints would be that the clients forget to sign and submit back to me.

I work with many out of state clients that need to e-sign and this site Always works correctly. I am notified when the signings are complete

The site is easy to access and work through. I like this site much better than others I have tried and I have tried Many

I can't think of anything about this site I do not like. It is a life saver for clients to e-sign documents

I use Formstack everyday for signatures on all forms needed. I have had a good experience and will continue to use the program daily.

I enjoy the ease of use of Formstack. It allows me to have my clients sign any applications, cancellations, and change requests within minutes instead of days.

When choosing to print directly to Formstack I can no longer log directly in to the site. It takes me directly to an Admin log in which I have to then open Formstack in another window and process from there.

Top benefit for my purposes - documents, once reviewed/signed are emailed back to me for attachment. This simplifies my processing and saves a lot of time.

I have not yet found a downside to this software. The company stays on top of it's programming and the technicians are fast to answer questions/assist when needed.

The customer doesn't have to come to our office which saves them time. We can have a document sent and received in minutes and that really improves the functionality of our small office.

The interface is very easy to work with and customer have no trouble completing documents I send to them for signing.

I sometimes notice the minor delays between the prompts when filling out a form and it bothers me just a little. I wish it ran a bit faster but I don't think the average person is as caffeinated as I am.

The process is simple and easy to use for me and my clients

Nothing. Like it all. Very easy to use.

Increased sales, customer's are very satisfied with ease of use.

I love the ease of InsureSign. Previously we were waiting on texts, fax and email with attachments from insured's when trying to close a sale. This has been a huge time saver in our office...applications and endorsements are done in minutes. Anyone who is not using the InsureSign product should really look into it...totally worth the investment!

None so far....we all seem to be very satisfied.

It's been very positive, I can't imagine going back to the "Send to customer to print, sign & scan...then wait wait wait wait until the customer gets around to doing all that". With InsureSign the documents are sent via e-mail and with a click of a button, it's done and customers can do this using their mobile phone.

It's convenient for customers and me. It saves time, paper and ink.

If I'm in the middle of a document and I realize I need to amend my document, I can't just delete the one page and then add the corrected document in it's place. I have to start over.

- easy to use - convenient - efficient .

No problems seen at this time. I am very satisfied with the software.

i really like this product i use it on a daily basis and its so very convient and quick to use

i love that its very quick to send to customer and also receive back

i dont like that if you make a mistake you have to send and then go in and cancel you cant just do it then

It helps customers who live far from the office do a quick signature to documents we need in a rush

easy sending, scanning and just the the feature likes reminders via text are also an A+ are a great idea since not everyone check the email right away so text help

Efficiently sending signature documents without having to send in emails, attachments etc.

Ease of use. We not only recommend this for our customers, but use it internally for sending contracts to clients

I don't think it's the software that's a problem, but the admin error in setting up the templates. Sometimes the fields for initials etc aren't pulled in the exact place

Not worrying about if my clients have a printer/scanner. this helps me get the signed documents back quickly, and I am able to close my files a lot faster and move on. No constant follow-up calls and emails begging for the signed docs back. Clients love it too.

If I have to say a con, then I guess its that we need two different emails when two or more are signing.

DOCUMENTS ARE SIGNED FASTER, NO WAITING FOR THEM TO COME BACK IN THE MAIL. INSUREDS ARE HAPPY THAT THEY DO NOT HAVE TO PRINT ANYTHING TO SIGN . IT HAS SPEEDED UP SERVINGING OUR CUSTOMERS 100%

THE SFTWARE IS VERY EASY TO USE, IF YOU HAVE A PROBLEM YOU CAN CALL CUSTOMER SUPPORT AND THEY ARE GREAT

SOMETIMES MY DOCUMENTS DO NOT COME UP IN THE WINDOW AND I HAVE TO GO TO ANOTHER SESSION