Jotform
About Jotform
Jotform Pricing
The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for Jotform
1 - 5 of 1,849 Reviews
Lisa
2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed January 2024
Customizable Cost-Effective Forms!
Hans
Verified reviewer
Entertainment, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Jotfrom Made A Difference
its great im verry happy. Ready Set Go Ride everyone
PROSIt gave me the creative option to do it myself.
CONSthe taking payment option for my customers.
Vendor Response
Hi Hans, Thanks for the positive rating. We are always looking to improve and we would like to know more about the issue with the payments you have encountered. Please reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied February 2024
Willissa
Verified reviewer
Financial Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Level Up Tax & Financial Service Experience
What I like about JotForm is that everything I needed was right there and it was very direct and not difficult at all. I did everything so quick and I am not an expert in any digital mor marketing.
CONSHonestly the only thing I didn't like about JotForm was that it only allowed me 10 people to fill out my forms however I learned about leaving a review to get free ones and other ways you could get more which is awesome.
Vendor Response
Hi Willissa, Thanks for sharing your excellent experience using our platform We are glad that all your needs are met using our platform. If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied January 2024
Stacy
Real Estate, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Love Jotform
My experience with Jotform has been great.
PROSI use Jotform for my real estate business. It allows me to streamline my business and implement a vital process to service my clients. I love the ability to create a digital questionnaire because you can leverage your time and assess where your clients are. I have created multiple forms without challenges which is golden. I am currently learning the backend to secure my forms. I would highly recommend Jotform for any business owner or service provider.
CONSDon't have any cons...learning the backend options now.
Vendor Response
Hi Stacy, Thanks for sharing your experience with Jotform. It's great to hear how it's become an integral tool for your real estate business. Streamlining processes and optimizing client service is key in any industry, and it's fantastic to know that our platform has empowered you to do just that. If you ever need any help or have any questions, let us know from the Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
Replied April 2024
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed March 2024
Use fillout.com instead
Our overall experience with Jotform was abysmal. The one time we really needed the product to work, it didn't. Subsequently, Jotform support admitted there was a problem, but refused to refund us.
PROSJotform has a rich feature set but it is unintuitive and not worth the hassle to implement complex workflows
CONSthe customer service isn't even average compared to alternatives like fillout.com the tech is hard to use - building complex forms is not simple the tech is unreliable Jotform customer service do not take responsibility for failings PDFs seem to be a problem for Jotform
Reason for choosing Jotform
at the time it seemed to meet our e-sign requirements in a way other products did not.
Vendor Response
Hi, We’re sorry your experience didn’t match your expectations. Your feedback helps us do better. We want to look into this issue further and hope to resolve it promptly and accurately. Can you contact us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.
Replied March 2024
