KeepSolid Sign software


31 reviews(4.5/5)
31 reviews(4.5/5)

KeepSolid Sign is an electronic signature solution that helps users to manage communications with clients electronically and manage workflows that require signatures such as contract signing, document approvals, deals and more. The solution can either be deployed on-premise or hosted in the cloud.

KeepSolid Sign helps users synchronize their documents across various devices that include computers, tablets and mobile phones. The solution stores data in a central database and secures the communications with AES-256 encryption. It also offers mobile applications for iOS and Android devices.

When used in offline mode, users can sign documents, add annotations and archive documents, and changes are saved when an internet connection available. The solution helps users to keep track of document progress and  through an activity dashboard.

Services are offered on a monthly subscription basis that includes support via email, FAQs and through an online helpdesk.

Supported Operating System(s):
Web browser (OS agnostic)

31 Reviews of KeepSolid Sign

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  • Verified Reviewer

    July 2018

    It is an excellent value in the product is Excellent

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Price. New updated features fixed most of the holes in the system. I've been very With the decision to go with this product over other products out on the market that are a lot more expensive

    Cons

    Most of my concerns have been taken care of with the new update. The biggest problem with the app was if you were sending it out to somebody to be signed they had to go through a complete sign up and they've illuminated that in the update

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • ANDREAS LIM from Electrical/Electronic Manufacturing

    Number of employees: 2-10 employees

    July 2018

    Convenient

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easily able to request for signatures as well as to provide signatures to long distances contracts .

    Pros

    Easy to manage all signatures with just clicking as well as adjusting signature sign from anywhere in the world.

    Cons

    Not sure whether this app will possess security issues that reduce the frequency of using it. Nevertheless, it is indeed a useful app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Timothy from Florence Lodge

    Number of employees: 11-50 employees

    June 2018

    Great experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Alot of benifits to help my company

    Pros

    Easy to use, great product,has no flaws in it. Upload and download speeds are great. Navigation is perfect and anyone could use it.

    Cons

    I could find no problems with this product. I would use it over and over again. Maybe it could be cheaper to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Difficult to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Signing documents was quite easy and straightforward. KeepSolid's customer service was friendly and helpful (although they weren't ultimately able to solve our problem).

    Cons

    Signers need to register before they can sign documents using KeepSolid. Each time our users tried to sign a document, KeepSolid claimed that they needed to create an account, even if they'd done so before.. Using this was so difficult for our signers that we soon abandoned it and asked for our money back.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    June 2018

    Thank you for sharing your experience. It's a pity you had to refuse from KeepSolid Sign. But you should know that in the next version of the app signers will be able to sign documents without registration. The new version will be released during the next 2 weeks.

  • Morgan from Freelance

    June 2018

    This software has helped me massively in getting my work forms signed quickly and easily online.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love that there are multiple options to mark the page. This makes it easier for me to understand the form and sign without any confusion.

    Cons

    Beginning to use the software is a little bit confusing. Making it more user friendly for first-time users would make the world of a difference.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ben from LocalAdworks SEO Services

    June 2018

    Brilliant tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Does what you need, flexibly and affordably, also since the counter party are not usually existing users the UI needs to be good, so far customers can use it intuitively which is a key success factor for LocalAdworks customers.

    Cons

    I think that the interface can look a little dated compared to the premium apps but this is minor the key thing is perfect UI, simple and powerful and keep to its main purpose without mission creep!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • David from Niagara College

    Number of employees: 10,000+ employees

    June 2018

    Does the job, simple and easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Quick, easy, nice quality signatures.

    Pros

    I found the app was very easy to use which allowed navigation to specific forms very quick. Easy to send signed documents as well.

    Cons

    I found that it was a bit difficult to figure out the tool bar. Most of the tools did not interact the way I expected them too.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dean from Palmer and Harvey

    June 2018

    Great solution for going paper-less and speeding up routine paperwork.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Faster and easier paperwork.

    Pros

    Wasn't looking for such solution but stumbled upon it while using a different product by the same developer. Turns out electronic signatures can greatly improve a lot of processes you didn't even know take that much time.
    Sending out one email to request signatures from a whole team and getting back signed copies is something we didn't know we needed.

    Cons

    Lacks some basic features that I found in similar services. Some emails were never delivered, which is very critical and needs to be fixed asap.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    June 2018

    Really indequate for the modern day business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    At first glance, seems easy to use the basic features. That's it. It is very basic in features. No confidence that it is secure or that it will hold legally.

    Cons

    We have been trialling this lately and there are serious flaws and shortcomings to this. Below are some suggestions:

    1. No document ID or audit trail. Not sure this can be legally binding. No way to demonstrate when it was accessed, what IP Address or email?

    2. No option for multiple document upload. So if you have multiple documents that form part of the same agreement i.e. contract, info booklet, disclaimer, terms of business, marketing opt-out, cancellation notice. You have to create a doc for each. Not the best user experience.

    3. No branding options. Almost all other providers have this option. Heavy emphasis on Keepsolid. Clients are forced to sign-up for an account.

    4. No Word doc support. Your are limited to PDF only, which you must convert your contract to PDF, drag it in and then add the fields.

    5. No option for client to sign without registering an account. Almost every other provider on the market provides this option.

    6. No web app to create docs. Needs to be desktop / laptop bound. No adequate for the modern era.

    7. If i add a signer, they get notification to set up account before i have decided to send document? Seems a little sneaky to grow your user base. What happens if i do not want to send the document to them? The client has already received a promo email. Not fit for the GDPR era.

    8. The user experience lacks detail and ease. Adding a document for signing leaves you guessing what needs to be done next. Simple tooltips ?

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Regina from Hampton City Schools

    Number of employees: 1,001-5,000 employees

    March 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am able to sign electronic documents with ease.

    Pros

    The price and easy to use. I was able to navigate the software with ease. The software does exactly what i needed it for.

    Cons

    I had some issues with my initial down load but i was able to uninstall and reinstall with ease. Not many cons than to this product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Regina, thank you for your positive feedback!

  • Douglas from Douglas Diaz Jr

    March 2018

    Flawless

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use doesnt crash. Can see alot of people easy getting adjusted to the software. Like that i can use on my phone and mac.

    Cons

    No cons keep up with updates. Make sure you listen to customers. Would like to hear about future updates on twitter.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Hi Douglas, thank you for your feedback and using KeepSolid Sign! The update is coming, we will announce it soon.

  • Shayanika from TBWA\

    March 2018

    Helps at the right time.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. I needed a quick and easy software on my phone for virtual signatures. The best that i came across was this.

    Cons

    It's not letting me sign in. Keeps asking for password, when I have not set any. Does not seem to have a forgot password button too.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Hi Shayanika, thank you for your feedback! You can check the Remember Password checkbox on your login screen and you won't need to manually type it each time you login to the app.

  • Alexandre from Centro Auditivo Brasitom

    Number of employees: 201-500 employees

    March 2018

    My experience with the tool keepsolid sign was very positive amazing tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    There are many positive aspects to this tool as easy to use, many features, friendly interface, extremely functional, fully meet the user, any user can work in a simple way with the tool offers more functions and in a much simpler and more efficient way in relation to the applications competitors.

    Cons

    Regarding the "negative" aspects, I only have two points ... there could be more price and package options so that more users can be reached and the test time could be 30 days instead of 14 days.
    Alternatively a free version, a standard version and a premium version could be released.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Alexandre, thank you for sharing your feedback and experience working with KeepSolid Sign. Stay tuned for our next product updates and new features!

  • Verified Reviewer

    March 2018

    clean easy interface

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    good overview

    Pros

    I like the level of support I am given in case of questions and issues and also the short time it takes for a reaction. Very prompt

    Cons

    No real negative points on the matter. Maybe a point could be that not all matters can be resolved through online feedback. Talking to a real person could be helpful

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mike from Streamline Consulting Services

    March 2018

    Clean and user-friendly interface make KeepSolid a must-have for anyone that deals with documents

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease of access two documents that were required and still are required in my everyday business. I really like that one completing any documents or forms it immediately goes into multiple options for saving on different platforms and sending options are available for any type of need that you may have whether it be legal or something simple like a contract

    Pros

    The user-friendly interface makes it easy to;
    - access my documents on whatever platform they happen to be on
    - easily convert save amend or sign any documents on a secure platform
    - helpful knowledgeable staff that's there in the event that you do need help with something
    - with the security and setup of this software you have peace of mind knowing that sensitive documents or things that must remain private definitely do

    Cons

    As far as cons go I really haven't been able to find any the only thing I might say is that there was a small learning curve and familiarizing myself at the software but that was made easy through the tutorials available and help section really this is a solid program and definitely a viable option for anyone that regularly or only every so often deals with any kind of documents that required signatures or reviews or really for any application Forma I know you looking for Cons but it's kind of hard to write cons when you don't really have any.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Mike, thanks a lot for your feedback!

  • Vinca from Dartmouth-Hitchcock Hospital

    March 2018

    Easy and intuitive to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Easily allows multiple users to sign the same synchronized document. It is very convenient for signing and sending documents electronically.

    Cons

    Navigating through multiple pages can be confusing as it is sometimes difficult to scroll and make sure that nothing is missed.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Vinca, thank you for your feedback!

  • Rachel from Mabon & Ray

    March 2018

    Very easy to get contracts signed with other parties

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use on a MAC and documents looked professional, was able to download documents into pdf with ease.

    Cons

    No real cons, I felt it was easy to use and it does exactly what it says. I did not encounter any problems during the trial time I used the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Rachel, thank you for your feedback. if possible, it would be great if one of our team can reach out to you directly to learn more about your experience during a trial period.

  • Ryan from RBH Security Group Ltd

    March 2018

    Life easing software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ability to sign documents wherever I am.
    Ability to sign and place documents in a `lock, where they remain safe.
    Ability to retain multiple signatures ready to use.

    Cons

    There is only 1 con than I can even attempt to say about this software. The fact the KeepSolid Sign software is now paid subscription, for users of small or single person companies should have a free-to-use subscription, with full usage.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Ryan, thank you for your review! Indeed, KeepSolid Sign was in a free beta for 6 months, and now we offer different pricing, both for individual and team usage. Personal plan is only $9.99 per month and you are not limited to amount of documents you need to send or number of signatures to collect, unlike other alternatives require. Moreover, you can work and sync your account on all platforms KeepSolid operates, with no limits. There are product updates coming up and if you like, one of our team members will keep in touch. Julia

  • Jeremy from Real Estate

    Number of employees: 2-10 employees

    March 2018

    Nice program, but lacking features I am looking for

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    None, it didn't have even the most basic feature we need in our office.

    Pros

    Team collaboration is a great way to increase productivity. The app was a lot easier to use than Authentisign's app.

    I didn't use this program enough to get a good understanding of all the benefits.

    Cons

    I stopped using this software after I found that it didn't have the feature I was looking for .

    I work in a Real Estate office. We use forms provided from our MLS. I need a program that integrates with our MLS to be able to fill out forms and have them signed by all parties. There are other programs that do this, but we are looking for 1 feature to increase productivity tenfold:

    When getting documents signed, 9 time out of 10, the client will ask for a change to be made. We then need to reset the signing, edit the document, then click and drag signatures and initial spaces for all parties involved (This is a minimum of 3 people, but depending on co-listing and number of sellers, it can really ad up). This takes up way too much time. We need a program that will allow edits to the form spaces and assign signing spaces at the same time. That way, it won't need to be completely reset every time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Jeremy, thank you for your feedback. There are some product upgrades coming up and if possible, it would be great if one of our team can reach out to you directly to continue this conversation further and find a resolution for you.

  • Christopher from UMUC

    March 2018

    My experience with Keep Solid sign was stress free.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was able to use the software as an alternative to some of the more popular nameed software(Adobe,Ms office,etc.

    Pros

    What I like most about the Keep Solid Sign software is that it allows me to sign and complete documents in a timely manner even I'm away from my personal computer.

    Cons

    What I like least about the Keep Solid sign software was that the trial period is only 14 days or (two weeks). I would have liked to use the software for a bit longer, maybe a month or 30 days, to decide if the software is something I would need.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: KeepSolid, KeepSolid Inc.

    March 2018

    Christopher, thanks for your feedback!

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