KeepSolid Sign is an electronic signature solution that helps users to manage communications with clients electronically and manage workflows that require signatures such as contract signing, document approvals, deals and more. The solution can either be deployed on-premise or hosted in the cloud.

KeepSolid Sign helps users synchronize their documents across various devices that include computers, tablets and mobile phones. The solution stores data in a central database and secures the communications with AES-256 encryption. It also offers mobile applications for iOS and Android devices.

When used in offline mode, users can sign documents, add annotations and archive documents, and changes are saved when an internet connection available. The solution helps users to keep track of document progress and  through an activity dashboard.

Services are offered on a monthly subscription basis that includes support via email, FAQs and through an online helpdesk.

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Main screen

Main screen

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Integrations

Integrations

Supported Operating System(s):

Web browser (OS agnostic)



32 Reviews of KeepSolid Sign

Overall rating

4.5 / 5 stars

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Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Lifetime plan is an excellent value if available

Pros

I purchased the service on a lifetime plan to get away from the expensive monthly subscription fees of other e-signature services. The service does what it promises and is incredibly affordable.

Cons

The mobile app is weak compared to its competitors, and the service is not as intuitive to use as some of the bigger brand services -- but the cost is a fraction of them and it accomplishes the same task.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

It is an excellent value in the product is Excellent

Pros

Price. New updated features fixed most of the holes in the system. I've been very With the decision to go with this product over other products out on the market that are a lot more expensive

Cons

Most of my concerns have been taken care of with the new update. The biggest problem with the app was if you were sending it out to somebody to be signed they had to go through a complete sign up and they've illuminated that in the update

Review Source: Capterra

ANDREAS LIM from Electrical/Electronic Manufacturing

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Convenient

Easily able to request for signatures as well as to provide signatures to long distances contracts .

Pros

Easy to manage all signatures with just clicking as well as adjusting signature sign from anywhere in the world.

Cons

Not sure whether this app will possess security issues that reduce the frequency of using it. Nevertheless, it is indeed a useful app.

Review Source: Capterra

Timothy from Florence Lodge

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great experience

Alot of benifits to help my company

Pros

Easy to use, great product,has no flaws in it. Upload and download speeds are great. Navigation is perfect and anyone could use it.

Cons

I could find no problems with this product. I would use it over and over again. Maybe it could be cheaper to use.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Difficult to use.

Pros

Signing documents was quite easy and straightforward. KeepSolid's customer service was friendly and helpful (although they weren't ultimately able to solve our problem).

Cons

Signers need to register before they can sign documents using KeepSolid. Each time our users tried to sign a document, KeepSolid claimed that they needed to create an account, even if they'd done so before.. Using this was so difficult for our signers that we soon abandoned it and asked for our money back.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

June 2018

Thank you for sharing your experience. It's a pity you had to refuse from KeepSolid Sign. But you should know that in the next version of the app signers will be able to sign documents without registration. The new version will be released during the next 2 weeks.

Morgan from Freelance

Ease-of-use

Value for money

Customer support

Functionality

June 2018

This software has helped me massively in getting my work forms signed quickly and easily online.

Pros

I love that there are multiple options to mark the page. This makes it easier for me to understand the form and sign without any confusion.

Cons

Beginning to use the software is a little bit confusing. Making it more user friendly for first-time users would make the world of a difference.

Review Source: Capterra

Ben from LocalAdworks SEO Services

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Brilliant tool

Pros

Does what you need, flexibly and affordably, also since the counter party are not usually existing users the UI needs to be good, so far customers can use it intuitively which is a key success factor for LocalAdworks customers.

Cons

I think that the interface can look a little dated compared to the premium apps but this is minor the key thing is perfect UI, simple and powerful and keep to its main purpose without mission creep!

Review Source: Capterra

David from Niagara College

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Does the job, simple and easy to use.

Quick, easy, nice quality signatures.

Pros

I found the app was very easy to use which allowed navigation to specific forms very quick. Easy to send signed documents as well.

Cons

I found that it was a bit difficult to figure out the tool bar. Most of the tools did not interact the way I expected them too.

Review Source: Capterra

Dean from Palmer and Harvey

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great solution for going paper-less and speeding up routine paperwork.

Faster and easier paperwork.

Pros

Wasn't looking for such solution but stumbled upon it while using a different product by the same developer. Turns out electronic signatures can greatly improve a lot of processes you didn't even know take that much time.
Sending out one email to request signatures from a whole team and getting back signed copies is something we didn't know we needed.

Cons

Lacks some basic features that I found in similar services. Some emails were never delivered, which is very critical and needs to be fixed asap.

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Really indequate for the modern day business

Pros

At first glance, seems easy to use the basic features. That's it. It is very basic in features. No confidence that it is secure or that it will hold legally.

Cons

We have been trialling this lately and there are serious flaws and shortcomings to this. Below are some suggestions:

1. No document ID or audit trail. Not sure this can be legally binding. No way to demonstrate when it was accessed, what IP Address or email?

2. No option for multiple document upload. So if you have multiple documents that form part of the same agreement i.e. contract, info booklet, disclaimer, terms of business, marketing opt-out, cancellation notice. You have to create a doc for each. Not the best user experience.

3. No branding options. Almost all other providers have this option. Heavy emphasis on Keepsolid. Clients are forced to sign-up for an account.

4. No Word doc support. Your are limited to PDF only, which you must convert your contract to PDF, drag it in and then add the fields.

5. No option for client to sign without registering an account. Almost every other provider on the market provides this option.

6. No web app to create docs. Needs to be desktop / laptop bound. No adequate for the modern era.

7. If i add a signer, they get notification to set up account before i have decided to send document? Seems a little sneaky to grow your user base. What happens if i do not want to send the document to them? The client has already received a promo email. Not fit for the GDPR era.

8. The user experience lacks detail and ease. Adding a document for signing leaves you guessing what needs to be done next. Simple tooltips ?

Review Source: Capterra

Regina from Hampton City Schools

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Easy to use

I am able to sign electronic documents with ease.

Pros

The price and easy to use. I was able to navigate the software with ease. The software does exactly what i needed it for.

Cons

I had some issues with my initial down load but i was able to uninstall and reinstall with ease. Not many cons than to this product.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Regina, thank you for your positive feedback!

Douglas from Douglas Diaz Jr

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Flawless

Pros

Easy to use doesnt crash. Can see alot of people easy getting adjusted to the software. Like that i can use on my phone and mac.

Cons

No cons keep up with updates. Make sure you listen to customers. Would like to hear about future updates on twitter.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Hi Douglas, thank you for your feedback and using KeepSolid Sign! The update is coming, we will announce it soon.

Shayanika from TBWA\

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Helps at the right time.

Pros

Ease of use. I needed a quick and easy software on my phone for virtual signatures. The best that i came across was this.

Cons

It's not letting me sign in. Keeps asking for password, when I have not set any. Does not seem to have a forgot password button too.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Hi Shayanika, thank you for your feedback! You can check the Remember Password checkbox on your login screen and you won't need to manually type it each time you login to the app.

Alexandre from Centro Auditivo Brasitom

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

My experience with the tool keepsolid sign was very positive amazing tool

Pros

There are many positive aspects to this tool as easy to use, many features, friendly interface, extremely functional, fully meet the user, any user can work in a simple way with the tool offers more functions and in a much simpler and more efficient way in relation to the applications competitors.

Cons

Regarding the "negative" aspects, I only have two points ... there could be more price and package options so that more users can be reached and the test time could be 30 days instead of 14 days.
Alternatively a free version, a standard version and a premium version could be released.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Alexandre, thank you for sharing your feedback and experience working with KeepSolid Sign. Stay tuned for our next product updates and new features!

LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

March 2018

clean easy interface

good overview

Pros

I like the level of support I am given in case of questions and issues and also the short time it takes for a reaction. Very prompt

Cons

No real negative points on the matter. Maybe a point could be that not all matters can be resolved through online feedback. Talking to a real person could be helpful

Review Source: Capterra

Mike from Streamline Consulting Services

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Clean and user-friendly interface make KeepSolid a must-have for anyone that deals with documents

Ease of access two documents that were required and still are required in my everyday business. I really like that one completing any documents or forms it immediately goes into multiple options for saving on different platforms and sending options are available for any type of need that you may have whether it be legal or something simple like a contract

Pros

The user-friendly interface makes it easy to;
- access my documents on whatever platform they happen to be on
- easily convert save amend or sign any documents on a secure platform
- helpful knowledgeable staff that's there in the event that you do need help with something
- with the security and setup of this software you have peace of mind knowing that sensitive documents or things that must remain private definitely do

Cons

As far as cons go I really haven't been able to find any the only thing I might say is that there was a small learning curve and familiarizing myself at the software but that was made easy through the tutorials available and help section really this is a solid program and definitely a viable option for anyone that regularly or only every so often deals with any kind of documents that required signatures or reviews or really for any application Forma I know you looking for Cons but it's kind of hard to write cons when you don't really have any.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Mike, thanks a lot for your feedback!

Vinca from Dartmouth-Hitchcock Hospital

Ease-of-use

Customer support

Functionality

March 2018

Easy and intuitive to use.

Pros

Easily allows multiple users to sign the same synchronized document. It is very convenient for signing and sending documents electronically.

Cons

Navigating through multiple pages can be confusing as it is sometimes difficult to scroll and make sure that nothing is missed.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Vinca, thank you for your feedback!

Rachel from Mabon & Ray

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Very easy to get contracts signed with other parties

Pros

Easy to use on a MAC and documents looked professional, was able to download documents into pdf with ease.

Cons

No real cons, I felt it was easy to use and it does exactly what it says. I did not encounter any problems during the trial time I used the software.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Rachel, thank you for your feedback. if possible, it would be great if one of our team can reach out to you directly to learn more about your experience during a trial period.

Ryan from RBH Security Group Ltd

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Life easing software!

Pros

Ability to sign documents wherever I am.
Ability to sign and place documents in a `lock, where they remain safe.
Ability to retain multiple signatures ready to use.

Cons

There is only 1 con than I can even attempt to say about this software. The fact the KeepSolid Sign software is now paid subscription, for users of small or single person companies should have a free-to-use subscription, with full usage.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Ryan, thank you for your review! Indeed, KeepSolid Sign was in a free beta for 6 months, and now we offer different pricing, both for individual and team usage. Personal plan is only $9.99 per month and you are not limited to amount of documents you need to send or number of signatures to collect, unlike other alternatives require. Moreover, you can work and sync your account on all platforms KeepSolid operates, with no limits. There are product updates coming up and if you like, one of our team members will keep in touch. Julia

Jeremy from Real Estate

Number of employees:  2-10 employees

Ease-of-use

Functionality

March 2018

Nice program, but lacking features I am looking for

None, it didn't have even the most basic feature we need in our office.

Pros

Team collaboration is a great way to increase productivity. The app was a lot easier to use than Authentisign's app.

I didn't use this program enough to get a good understanding of all the benefits.

Cons

I stopped using this software after I found that it didn't have the feature I was looking for .

I work in a Real Estate office. We use forms provided from our MLS. I need a program that integrates with our MLS to be able to fill out forms and have them signed by all parties. There are other programs that do this, but we are looking for 1 feature to increase productivity tenfold:

When getting documents signed, 9 time out of 10, the client will ask for a change to be made. We then need to reset the signing, edit the document, then click and drag signatures and initial spaces for all parties involved (This is a minimum of 3 people, but depending on co-listing and number of sellers, it can really ad up). This takes up way too much time. We need a program that will allow edits to the form spaces and assign signing spaces at the same time. That way, it won't need to be completely reset every time.

Review Source: Capterra

Response: KeepSolid, KeepSolid Inc.

March 2018

Jeremy, thank you for your feedback. There are some product upgrades coming up and if possible, it would be great if one of our team can reach out to you directly to continue this conversation further and find a resolution for you.


Displaying 1 - 20 of 32 reviews