MSB Docs

RATING:

4.9

(12)

About MSB Docs

MSB's platform ensures enterprises achieve and maintain compliance by validating our software against crucial industry regulations. Trusted by more than 1 million users in 188 countries, MSB Docs enables organizations to easily create documents, send these to the signers for eSignatures, and archive them. MSB Docs has also been consecutively featured on Gartner's eSignature vendor, Gartner's Hype-Cycle, and Gartner's Market Guide for 5 years. MSB Docs features a robust and reliable website integration via APIs and a collaboration tool that helps multiple team members around the globe to seamlessly work on a single contract document. Every part of the signing process is recorded and time-stamped in our Comprehensive Audit trails, which provides data and transparency for ...

MSB Docs Pricing

Professional plan: $25/user/month (or $240/year) Enterprise plan (multi-tenant): $35/user/month (or $336/year) Bulk/custom pricing also available. Contact MSB for more information.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Available

Dashboard
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MSB Docs Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for MSB Docs

1 - 5 of 12 Reviews

User Profile

Linda

Verified reviewer

Biotechnology, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

MSB Review

PROS

The software allows business to continue despite very busy meeting and travel schedules. I work in the outsourcing group of a pharmaceutical company, and develop hundreds of contracts every year. Some of the dollar values of these agreements are in the millions of dollars, and therefore require several levels of internal approvals. MSB makes it easy to follow processes and procedures, regardless of executive management's busy schedule. They can approve spend via MSB on their phones or their computers, and that results in faster turnarounds and implementation of the activities being approved.

CONS

I don't like the size of the tags, and it is not very easy to resize and align them to the correct place.

Vendor Response

Thanks for your feedback Linda. We are very pleased to read this as you know we constantly strive to provide the best service. We hope we can keep being of great help to G1 therapeutics. Thanks for the feedback about the tags. Our development team will look into it and have it solved for our next release.

Replied September 2018

Anonymous

501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Great Product!

My experience with MSB is 10/10. They offer excellet product and round the clock support

PROS

MSBDocs helped my firm save hours of time that we spent in getting signatures and not to mention it helps in saving paper and ink, helping our planet. I have been using MSB Docs for a year now and simply love the support team. They are always available to answer my queries.

CONS

Nothing I have encountered yet. Whenever I have any issue, they modify the product in no time to resolve the issue

Vendor Response

Thanks for your review. It draws a smile on our face to know that you are happy with our services. You can be sure that we will keep doing our best to provide you and the rest of our users with the best service.

Replied September 2018

Anmol

Mechanical or Industrial Engineering, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2022

MSB Review

PROS

Before MSB Docs, we often followed up with people to resign pages or fields in the contracts they missed while doing wet signatures. This delays the closures and sometimes discrepancies. There is less room for mistakes, delays, and frustration with MSB Docs. Happy to choose MSB Docs as our eSignature vendor

CONS

I have not faced any major problems while using MSB Docs

User Profile

Nikhil

Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Overwhelmingly positive experience

Overall, we are very happy with the services offered by MSB Docs. We are able to minimize the paper and printing costs and increase productivity too. A simple audit trail shows us every detail of the signed document including the name of the signer, time, and place. Some of our team members were a bit unsure about it at first, but once they started using it, there were no complaints.

PROS

Easy track and trace Cost-effective Easy to navigate and sign

CONS

Not much to dislike about this product.

Rashanda

Verified reviewer

51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

I am completely blown away by this product

Secure document processing Tracking and reporting Retention and storing of important documents High-security levels Privacy compliance Scalability

PROS

An intuitive and verifiably secure document processing software. Regulatory requirements and authentification features required by compliance agencies are adhered, as such, making it quite easy to roll out the technology for industry use across the board. The interface is quite user-friendly, the pricing structure is flexible and their interface is customizable, depending on the particular customer needs. My signature book saves money, time and improves overall administrative efficiency across all departments.

CONS

There is no foreseeable disadvantage to using this product. Currently, I have only seen the usefulness and necessity of such an interface in today's world.