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MyDocSafe vs TaxDome

MyDocSafe vs TaxDome

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Overall Rating
3.8 (26)
4.7 (3269)
Ease-of-Use
3.8 / 5
4.5 / 5
Value for Money
3.6 / 5
4.7 / 5
Customer Support
3 / 5
4.7 / 5
Functionality
3.7 / 5
4.6 / 5
Last Review Written
June 20, 2024
February 12, 2025
Pros/Cons
  • Pros

  • If it wasn't for this we'd still be in the process of refinancing but thanks to this it save time and money and now we have our house refinance thank you DocuSign.
  • Quite unique and has the potential to do away with multiple subscriptions as it handles so much. Great feature set and potential fantastic API.
  • I am completely satisfied with its amazing service. The software can be used for business and personal use.
  • Cons

  • Now in 2022 they have emailed everybody who supported them and told them the plan is ending. This is dishonest and unfair behaviour.
  • Seems to lack basics that actually prevents us from using it.
  • After how we were treated, I'll have to recommend to my clients to move their signature software to another vendor. It is a sad but unfortunately result of this turn of events.
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  • Pros

  • I access this system annually and I love how easy it is to help me reset my password. I also enjoy the how simple yet sleek the interface is.
  • I like the system for its secure signature feature. Now that I have a better understanding between contacts and accounts I like the organizational system of the program.
  • Also, new features and updates seem to be coming out every week. That is exciting to know they are truly interested in developing an amazing product.
  • Cons

  • Customer Support has been irritating at times and hit or miss the rest.
  • So much there that it is overwhelming. I was a bit confused with some of their terminology.
  • Very few pre-made templates for the pipelines, inability to create a multiple line invoice, no texting (but we hear that is coming soon).
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Pricing Range
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$
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$
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$
Product Demo & Screenshots
Product Demo
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos