My overall experience is good with OneSpan Sign. It has helped me in my industry to get signed digitally from our customers without visiting to locations and we can also share the insurance details virtually. Customers can share ID proofs over this tool for future process.

Easy to use product and flexible enough to integrate with other tools for seamless experience. Documents are encrypted between sender and receiver. All the documents are secure when it is In-transit. It also allows to get digital signature through video conferencing also. It is a digital channel to communicate or engage with customers to get deals closed virtually and easily. It has various layers of security to verify identity and to access the documents. You can set up this tool in cloud or on-premises too according to your requirements. Can integrate with Salesforce and other 3rd party applications which don't require special knowledge or coding.

It has limited campaigns facility which should be increased. Apart that I like this tool very much.

Great

Allows to sign documents anywhere from any device, easy integrations with Postman and various other mature softwares such as Appian, Decisions etc. Also, it provides the ability to customize email messages for sending the documents for signatures and receiving the documents back. Overall, great tool for signing.

There are no consequences features wise but onespan is new as compared to DocuSign which is most widely used across the industries today.

Great experience up until I needed support, legal nightmare ensued caused by missing documents that had been signed using OneSpan, and extremely poor communication and follow up from their team (still haven't rectified the issues 3 months later).

Easy to set up Easy to use Simple interface

Awful customer support (3+ months to solve a case) Automated setup glitches (didn't realize until problems occurred) Can't be relied upon

Experience with OneSpan is phenomenal. I love using this software.

OneSpan has all the features and functionality that DocuSign has in fact it is better than DocuSign in some areas such as, it provides the options to upload an attachment with a signature package and allows the customization of email messages for sending and receiving the documents for e-signatures. Integration is easy and it can be easily integrated with Postman, Decisions etc. And, they have an exceptional customer support for your technical queries even if you're using their free version.

There is nothing I don't like about it. I think it's a great tool and should be widely used for e-signatures.

EsignLive has designed a software that is both easy to manage and easy for end users to navigate. The overall stability of the EsignLive product is a huge value add as we know that any errors that do occur are most likely caused from a user error or an error with our internal processes. the customer support has been great and any bugs that we report get immediate attention.

The way that we use EsignLive, we log directly into the user interface using mobile devices. currently, the display on the mobile device isn't the best as is does not display the page nicely and creates a lot of scrolling back and forth to read the complete document. The radio buttons are also hard to read on the mobile display.