Easy to use and useful tool

My overall experience is good with OneSpan Sign. It has helped me in my industry to get signed digitally from our customers without visiting to locations and we can also share the insurance details virtually. Customers can share ID proofs over this tool for future process.

Pros

Easy to use product and flexible enough to integrate with other tools for seamless experience. Documents are encrypted between sender and receiver. All the documents are secure when it is In-transit. It also allows to get digital signature through video conferencing also. It is a digital channel to communicate or engage with customers to get deals closed virtually and easily. It has various layers of security to verify identity and to access the documents. You can set up this tool in cloud or on-premises too according to your requirements. Can integrate with Salesforce and other 3rd party applications which don't require special knowledge or coding.

Cons

It has limited campaigns facility which should be increased. Apart that I like this tool very much.

Make signing fast and easy - no wet signatures anymore

Great

Pros

Allows to sign documents anywhere from any device, easy integrations with Postman and various other mature softwares such as Appian, Decisions etc. Also, it provides the ability to customize email messages for sending the documents for signatures and receiving the documents back. Overall, great tool for signing.

Cons

There are no consequences features wise but onespan is new as compared to DocuSign which is most widely used across the industries today.

Easy to use, stable environment and excellent support

Pros

EsignLive has designed a software that is both easy to manage and easy for end users to navigate. The overall stability of the EsignLive product is a huge value add as we know that any errors that do occur are most likely caused from a user error or an error with our internal processes. the customer support has been great and any bugs that we report get immediate attention.

Cons

The way that we use EsignLive, we log directly into the user interface using mobile devices. currently, the display on the mobile device isn't the best as is does not display the page nicely and creates a lot of scrolling back and forth to read the complete document. The radio buttons are also hard to read on the mobile display.

Used for Scholarship Application Intake

My department was using this software for a fairly unique reason - intake of scholarship applications. Previously we had just received a fillable PDF form by email, or students mailed in a hand-written copy of the application, and then spent hours compiling the information and retyping applications that weren't legible. Moving completely to an online system worked well for us. A few students had issues when they started an application, and then didn't finish it (the email from e-sign went to their junk email inbox and they didn't think to check it), but that's user error on their part. There were a number of things that using e-SignLive made easier, but some of the functionality introduced unforeseen challenges!

Pros

I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it! Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though! It was a very easy system to use. We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter). We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

Cons

I loved that the application was so easy to create and we were able to take our PDF application and plug it right into the e-SignLive system. We had it up and running very quickly after deciding to use it! Support was great and very responsive when I had questions. Definitely phone them over email if you have questions though! It was a very easy system to use. We were also able to tell students that they had to submit their application with certain required attachments (transcript & reference letter). We were also unable to export the data until our IS dept created a work-around for us. Once they were able to do that though, it was a huge win for us!

The system is easy to set up and use so getting started is a fast process.

We are now getting new students for our school enrolled and started sooner due to having their agreements signed and delivered back to us more efficiently. Also much easier for both.

Pros

The signer(s) can simply use a web browser to complete documentation rather than printing, filling out, scanning and sending back documentation requiring printers and scanners etc. eSignLive provides the ability to create templates for reoccurring documents so once they are setup, creating a new package is really quick and easy.

Cons

While the template feature is easy to use and works well, I would like to see a preview feature to view exactly how the finished document will look with signatures.