PactSafe vs PandaDoc

RATING:

4.6

(35)

PactSafe has 35 reviews and a rating of 4.6 / 5 stars vs PandaDoc which has 1097 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (35)
4.5 (1097)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 16, 2019
April 22, 2024
Pros/Cons
  • Pros

  • Pact safe allows us to have simple, clear, straight forward docs that can be signed quick which increases our sales and creates a better process.
  • Pricing and flexibility with the product features and API. It has allowed us to adjust to our customers' needs and change our product for different types of forms.
  • Cons

  • There are times I have trouble uploading my own documents. Occasionally the header does not populate and I have to manually enter information.
  • There have been a few bugs when searching for signers, which has been inconvenient but there is typically always a work around.
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  • Pros

  • The customization tool is simple and allows you to create stunning templates with little effort.
  • I like the fact that is does streamline our ability to close sales leads. I see an improvement of over 10.
  • Cons

  • None of this is unique to the problem they are trying to solve. It's no different than signing a doc with Adobe or some other application.
  • I don't think of anything major that could be a disturbance or any bad effect of this particular product on my workflow.
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Pricing Range
N/A
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos