Great Document Signature Solution

Pros

I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix.

Cons

The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again.

Basic Electronic Signature Tool

Very good priced signature tool, as long as you don't need Tech Support.

Pros

-Easy to use -Allows you to set up Signer Sequencing for multiple signers -Shows when the recipient views the document (or you can turn off that feature) -Allows to set up for Wet Signature only (or opt in for type to sign) -Allows to cc: all parties

Cons

- Customer service is the worst. I have put in tickets that are NEVER responded to or resolved. - It doesn't allow cover letter templates, I had to cut and paste these in every time - It doesn't hold addresses for the cc: line, had to type in every time - It doesn't allow for downloading documents for reporting without an API

Fit our needs like a glove

Pros

Via RightSignature it is easy to digitize your already existing documents and customers love the easy of use of signing online .It's also convenient for us and reduces waste .

Cons

Several months ago we have to move all our documents on new locations due to a shift in the security protocol .Of which we were not informed in advance .

Lost Touch With Reality

Started out ok, many of our clients had trouble signing online with right signature though. Really disliked the huge price jump that it had, and when we cancelled and requested a refund we were ignored. Laughable response after over 8 years of being a paying customer.

Pros

Fairly straightforward to use, legally binding apparently, easy to insert into the software.

Cons

Price was exorbitant for what it is. Became much more clunky with new Citrix owner. No response from administration to support requests. Refused refund when requested, despite non-use and nearly a decade of paying for it!!!

Meets our needs

RightSignature ensures reduced time for completing operations and makes the process smoother.

Pros

Easily integrated into pdf versions of your already existing forms . Then it is also easy to connect it to a hyperlink and send out to people .Who can sign with the movement of their finger / mouse .

Cons

I think the process of sending confirmation emails to the signees should be optimized .As things stand they often are undelivered or go to junk folders ,which causes a lot of confusion .