RightSignature software


40 reviews(4.5/5)
40 reviews(4.5/5)

Citrix Systems’ RightSignature is a cloud-based electronic signature tool for businesses of all sizes. The solution allows organizations to send documents, notify recipients, capture signatures and send completed documents. RightSignature can be accessed through any web browser and offers a mobile app to capture electronic signature through iOS mobile devices.

The signature pad feature of RightSignature allows users to create pen-and-paper-based signatures and type-to-sign options, which allows signers to choose a handwriting-style font to create their signatures.  To encourage signers to complete long documents, RightSignature has a live percentage progress meter that shows remaining action items. The custom branding feature allows organizations to display their own logo on the signing page.

RightSignature supports customized workflows that allows multiple signers to sign documents in a sequential order as defined by senders. Other features include in-built templates, drop-down fields, an administrative dashboard and signing notifications. To ensure document security, RightSignature uses SSL data encryption and biometric authentication.

Supported Operating System(s):
Web browser (OS agnostic)

40 Reviews of RightSignature

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  • Georgi from taxback.com

    Number of employees: 501-1,000 employees

    August 2018

    Simplification

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    RightSignature helps get paperwork done quickly and environmentally friendly .The customization options permit you to make your forms look exactly like you want them to .

    Cons

    I feel there should be added security steps towards a confirmation .it's currently only an email confirmation , which is one of the reasons the forms aren't accepted everywhere .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Trevor from HubSpot

    Number of employees: 201-500 employees

    August 2018

    Get documents signed instantly from anywhere

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    If you're still using paper documents in order to get a legally binding signature, RightSignature is a game-changer. Electronic documents sent with RightSignature are easy for recipients to review and sign.

    Cons

    Signing on a mobile device is a bit of a headache: The recipient may need to download a special-purpose app.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kaloyan from taxback.com

    Number of employees: 501-1,000 employees

    July 2018

    Wonderful tool .

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    RIght Signature makes converting customers that much easier . Paperwork that would otherwise take hours to complete can now be done online for minutes, making the process easier for everybody.
    A simply essential software to have in this day and age .

    Cons

    I find it a bit costly for it's fairly limited usage .There are cheaper options on the market .Other than that ,there isn't really anything to complain about .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    Used for sending documents for signature securely.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great and easy tool for sending documents for signature securely.

    Pros

    It is very easy to use and can allow for multiple signatures and other data to be filled in electronically. Sending files is a breeze.

    Cons

    No auto save functionality which can be annoying when you need to back out for something and you assume it will keep your info.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    June 2018

    RightSignature is great to tell me what is going on with a deal.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like sending my contracts through RightSignature because it tells me when someone has looked at my proposal and how many times.

    Cons

    Right now, I can't say anything bad about RightSignature in the few months I have used it but so far so good from my experience.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Erin from ParkWhiz

    June 2018

    Use this software to send contracts of all varying types.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Allows for the user to send contracts to anyone, even if they don't have an account. It allows for you to send reminders or for a contract to expire after a certain time period if unsigned. Allows for the user to keep all contracts organized, so you know if the other party has viewed or signed the contract you sent. Not directly from the software but there is a lot of other software that integrates this software so this makes it slightly easier to work on contracts with other parties. When sending similar contracts the software allows for you to impose the required boxes that were previously used. It also allows for the users to create templates to make it easier to send repeat contracts. The software keeps contract senders updated whenever a contract is viewed and signed and even sends a completed copy all by email.

    Cons

    Depending on the price it limits the amount of users that can be on a business account, so it makes it slightly annoying when the users are maxed out and more people need to have access.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tsvetelina from Taxback

    Number of employees: 501-1,000 employees

    June 2018

    Powerful E-Signature Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The user friendly design allows you to sign any forms with a few clicks! The forms preparation is very simple as well.
    I like that once you sign the form you get confirmation email with PDF attachment of the signed document.
    RightSignature is flexible and well integrated with our CRM.

    Cons

    Some of my customers have issues with the confirmation emails. I found no other cons of this service.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Sirma from taxback.com

    Number of employees: 501-1,000 employees

    June 2018

    Handling paperwork has never been so easy .

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    If you work with documents ,RightSignature is everything you never knew you needed . Since we have been using it at work ,it has finalizing sales from beginning to end significantly easier .You can do everything online and their verification process leaves little to worry about ,as far as security goes .

    Cons

    It is dependent on third parties ( governments , other businesses and so on ) recognizing documents signed through it as valid .

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    June 2018

    Fantastic

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Having to deal with a huge volume of paperwork it's a hassle, RightSignature makes it incredible easy to distribute and get documents signed by our customers which are them automatically sent back to us. It's great how easy is for both sides and it cuts down the paper use significantly.

    Cons

    We've experience some issues with customers signing the documents in the mobile version, especially on iOS devices.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Dobromir from Taxback

    Number of employees: 501-1,000 employees

    May 2018

    RightSignature is the best!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The overall quality of RightSignature is very high. I use RightSignature every day and it's of great help for me and my customers. RightSignature saves a lot of my personal and my customer's time by skipping the print/scan process for ton of documents.

    Ease of use is very high as well. It has user friendly design which makes it really easy to use. You can prepare a small guide for each form that will help your customers sign it. There is progress bar and navigation window. You can download PDF of the form at any time in case you find issues signing it.

    Features / functionality is good. RightSignature has good integration with our CRM and the signed forms are uploaded directly in our system record.

    Another advantage is the 24/7 customer support.

    Value for Money - The pricing is reasonable. I can recommend RightSignature !

    Cons

    I found that some of my customers have issues when signing from iOS devices , other than that I do not see downsides of RightSignature.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    May 2018

    Helps to foster a remote environment!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The fact that we can send documents electronically for signature and receive an email notification when the signatures have been completed. I also like the provided templates and ability to have people sign in a specific sequence. We have used this for offer letters quite frequently.

    Cons

    Sometimes Rightsignature likes to autofill forms then it takes quite a bit of time to delete all the fields that shouldn't be there. No way to prevent this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ryan from Williamson Insurance Services

    Number of employees: 11-50 employees

    May 2018

    Easy to use esignature program

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    capture client signatures fast and simple.

    Pros

    This program just simply works. You can load in as many pages in the document that you need and apply signature fields, check boxes and other items all in the matter of minutes. Return notifications are a huge bonus!

    Cons

    It works decently with our management system but I wished it could do more. No real con's with the software itself, just wished it could sync a little more with our programs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brett from The Bearded CPA and Co., Ltd

    March 2018

    The software is decent. I will look for a replacement soon though.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like how you can create templates from documents you use often. For instance, you can create a template for a checklist you use for many clients. It has 3rd party app integration so you do not have to upload the documents directly to the software for signature. You can link the document to your ShareFile drive, Dropbox, Box, and so on. Once the document is signed, the software places the signed copy back to the original folder the non-signed document was at.

    Cons

    I do not like the filter or search option. It just does not do a good job to narrow down what you are looking for. When I am trying to link a document from my ShareFile folders, the search/explorer window that comes up is in no particular order. It isn't alphabetical. It isn't consistent. It is annoying!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kris from REVMS

    March 2018

    User friendly Doc Signing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Right Signature allows for shareable, review-able, and printable document signing. Provides the ability to save as PDF

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michele from MHAPCI

    Specialty: Other

    Number of employees: 2-10 employees

    February 2018

    RightSignature - Excellent Product, Amazing Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I don't have time to leave reviews, so rarely do. I felt compelled to leave one regarding RightSignature after using today. The thought occurred to me that this is one of the rare apps or programs that I have never had a problem with. When I've not known how to do something or access a feature, the customer service is fast and professional. As someone that uses many programs and apps, this is so rare. I am grateful and impressed. We've been using this company for over 5 years and I would highly recommend. This company is doing something really right.

    Pros

    The customer service is highly responsive. The product is easy to use and the features are extremely user-friendly and versatile. We are able to use with phone, tablets, laptops...this has made our lives so much easier.

    This review was submitted organically. No incentive was offered
    Review Source
  • Andrew from Graphly

    January 2018

    It worked well

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It did what I needed it to do during this period of my business. I have used RightSignature, EchoSign (Adobe Sign), and PandaDocs before I settled with DocuSign.

    Cons

    The reason I left RighSignature is the same reason I left AdobeSign. We needed our documents dynamically integrated with our website and they wanted to charge an arm and a leg to do that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alexandra from LocalS

    Number of employees: 51-200 employees

    January 2018

    Great software to get your documents e-signed

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Obviously, legal binding signature that was done electronically.

    Pros

    Ease of use, drag and drop fields, templates, updates notifications, dashboard that keeps track of all documents sent out.

    Cons

    Nothing, so far it has been meeting all our needs. Some features are unavailable in basic version, but you can upgrade to get those as well (for example, APIs).

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jim from Teckst, Inc.

    Specialty: Other

    Number of employees: 11-50 employees

    July 2017

    Easy to Use Product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Reliable, solid product. I'm happy with it.

    Pros

    Great price point, accessible, and the customer service I received was excellent which is a huge reason why I stick with a product.

    Cons

    Can be a bit confusing at first, in terms of how to set up the signature boxes, who signs, etc. UI needs a little assistance as well, looks like a product from 2001.

  • Ben from Face 2 Face Event Solutions

    Number of employees: 2-10 employees

    January 2017

    A perfect solution for your growing business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our company needed a way to manage sensitive employee documentation without dealing with emails and attachments. Rightsignature is a great solution for employers to do all their onboarding securely in one place. All signing is done within Rightsignature; this includes any attachments that you may request from the other parties. We researched multiple competitors and decided to go with Rightsignature because of the overall features and value. Customer service is very responsive and they are in business to help customers be successful. As we have grown simple solutions have been met with just one call. The learning curve of creating templates is very quick and there are some features like template overlay that other companies fail to provide. One other value for us was the number of users allowed. Rightsignature has been able to meet all our companies needs and we highly recommend you give them a try.

    Pros

    template overlay
    multiple users
    packager

    Cons

    The primary account doesn't have access to admin users documents

    Review Source: Capterra
  • James from Golden Tennis Strings

    December 2016

    Mainstream e-signature solution

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    RightSignature seems to have caught up to what mainstream users need and is delivering a solution to match. The only issue I ever had was the confirmation email that resulted from a transaction contained a link you could back into people's documents, on occasion.

    Review Source: Capterra
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