Great Document Signature Solution

Pros

I have been using Right Signature for several years now and have found it to be a great solution for my e-signature needs. It is simple to learn and simple to use. I am a tax preparer and use this software to get my E-file signatures forms signed, dated, and returned to me in a fraction of the time it used to take having to email that form. Right Signature also has several security features you can add to documents to verify the recipients ID and help prevent fraud. It also works well for engagement letters and contracts. Each recipient receives a copy of the doc in their email and they sign in their designated spots, then you receive an email notifying you that the document has been executed and a copy of the doc with all signatures is attached to the email or stored in the cloud. The program will even email reminders to any recipients who have forgotten to sign their document. Adding fields to documents is simple which makes this software very user friendly. Integrates well with other software offered by Citrix.

Cons

The only con I see with this software is that they should allow the user to make changes on the final review screen just prior to emailing the form. If any last minute changes need to be made, you have to re-create the document and add all recipients and fields again.

Basic Electronic Signature Tool

Very good priced signature tool, as long as you don't need Tech Support.

Pros

-Easy to use -Allows you to set up Signer Sequencing for multiple signers -Shows when the recipient views the document (or you can turn off that feature) -Allows to set up for Wet Signature only (or opt in for type to sign) -Allows to cc: all parties

Cons

- Customer service is the worst. I have put in tickets that are NEVER responded to or resolved. - It doesn't allow cover letter templates, I had to cut and paste these in every time - It doesn't hold addresses for the cc: line, had to type in every time - It doesn't allow for downloading documents for reporting without an API

Best feature is it's price - does the job but challenging to learn and use

We've had some ups and downs, and it's been a bumpy ride but we have it pretty much figure out now.

Pros

We compared many products and RS had the best price. It performs most of the functions we need, so we labor through what is a complex way for creating and sending documents. But it works.

Cons

They had a major change over in their platform when Citrix took them on and the rollout was a bit of a nightmare. There were days we could not send out contracts. Thankfully those issues have been resolved. I've spent many hours having to defend the product with my team, however.My contract creators are not happy but they know it was a financial decision to keep RS.

Just got better

Overall extremely happy with this purchase, easy to for me to send, easy for clients to use.

Pros

Now has multi-doc sending capabilities For an accounting firm, DocuSign is insanely expensive - this is priced correctly

Cons

Would be nice if default was the signature box (or could choose a default to start with perhaps) but overall, no actual complaints.

Good software but probably maybe more than I needed

I used the product for a long time and got great use out of it. It definitely streamlined my contract process from all paper (scanning/emailing) to virtual.

Pros

The electronic signature functionality was the most important feature for me. It was easy to send and receive documents and set up workflows for signing agreements

Cons

I thought that the software actually had too many features for what I was using it for. The user experience could have been improved.