RightSignature Software


 

Citrix Systems’ RightSignature is a cloud-based electronic signature tool for businesses of all sizes. The solution allows organizations to send documents, notify recipients, capture signatures and send completed documents. RightSignature can be accessed through any web browser and offers a mobile app to capture electronic signature through iOS mobile devices.

The signature pad feature of RightSignature allows users to create pen-and-paper-based signatures and type-to-sign options, which allows signers to choose a handwriting-style font to create their signatures.  To encourage signers to complete long documents, RightSignature has a live percentage progress meter that shows remaining action items. The custom branding feature allows organizations to display their own logo on the signing page.

RightSignature supports customized workflows that allows multiple signers to sign documents in a sequential order as defined by senders. Other features include in-built templates, drop-down fields, an administrative dashboard and signing notifications. To ensure document security, RightSignature uses SSL data encryption and biometric authentication.

 

RightSignature - Dashboard
 
  • RightSignature - Dashboard
    Dashboard
  • RightSignature - Document overlay
    Document overlay
  • RightSignature - Signature capture field
    Signature capture field
  • RightSignature - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

29 Reviews of RightSignature

 

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Software Advice Reviews (2)
More Reviews (27)

Showing 1-2 of 2

Michele from MHAPCI
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

RightSignature - Excellent Product, Amazing Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I don't have time to leave reviews, so rarely do. I felt compelled to leave one regarding RightSignature after using today. The thought occurred to me that this is one of the rare apps or programs that I have never had a problem with. When I've not known how to do something or access a feature, the customer service is fast and professional. As someone that uses many programs and apps, this is so rare. I am grateful and impressed. We've been using this company for over 5 years and I would highly recommend. This company is doing something really right.

Pros

The customer service is highly responsive. The product is easy to use and the features are extremely user-friendly and versatile. We are able to use with phone, tablets, laptops...this has made our lives so much easier.

Review Source
 
 

Jim from Teckst, Inc.
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Easy to Use Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Reliable, solid product. I'm happy with it.

Pros

Great price point, accessible, and the customer service I received was excellent which is a huge reason why I stick with a product.

Cons

Can be a bit confusing at first, in terms of how to set up the signature boxes, who signs, etc. UI needs a little assistance as well, looks like a product from 2001.

 
 
 
Showing 1-20 of 27

Brett from The Bearded CPA and Co., Ltd

March 2018

March 2018

The software is decent. I will look for a replacement soon though.

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Value for Money

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Pros

I like how you can create templates from documents you use often. For instance, you can create a template for a checklist you use for many clients. It has 3rd party app integration so you do not have to upload the documents directly to the software for signature. You can link the document to your ShareFile drive, Dropbox, Box, and so on. Once the document is signed, the software places the signed copy back to the original folder the non-signed document was at.

Cons

I do not like the filter or search option. It just does not do a good job to narrow down what you are looking for. When I am trying to link a document from my ShareFile folders, the search/explorer window that comes up is in no particular order. It isn't alphabetical. It isn't consistent. It is annoying!

Review Source: Capterra
 

Kris from REVMS

March 2018

March 2018

User friendly Doc Signing

Ease-of-use

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Pros

Right Signature allows for shareable, review-able, and printable document signing. Provides the ability to save as PDF

Review Source: Capterra
 

Andrew from Graphly

January 2018

January 2018

It worked well

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

It did what I needed it to do during this period of my business. I have used RightSignature, EchoSign (Adobe Sign), and PandaDocs before I settled with DocuSign.

Cons

The reason I left RighSignature is the same reason I left AdobeSign. We needed our documents dynamically integrated with our website and they wanted to charge an arm and a leg to do that.

Review Source: Capterra
 

Alexandra from LocalS
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2018

January 2018

Great software to get your documents e-signed

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Obviously, legal binding signature that was done electronically.

Pros

Ease of use, drag and drop fields, templates, updates notifications, dashboard that keeps track of all documents sent out.

Cons

Nothing, so far it has been meeting all our needs. Some features are unavailable in basic version, but you can upgrade to get those as well (for example, APIs).

Review Source: Capterra
 

Ben from Face 2 Face Event Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

A perfect solution for your growing business

Ease-of-use

Functionality

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Customer Support

Value for Money

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Our company needed a way to manage sensitive employee documentation without dealing with emails and attachments. Rightsignature is a great solution for employers to do all their onboarding securely in one place. All signing is done within Rightsignature; this includes any attachments that you may request from the other parties. We researched multiple competitors and decided to go with Rightsignature because of the overall features and value. Customer service is very responsive and they are in business to help customers be successful. As we have grown simple solutions have been met with just one call. The learning curve of creating templates is very quick and there are some features like template overlay that other companies fail to provide. One other value for us was the number of users allowed. Rightsignature has been able to meet all our companies needs and we highly recommend you give them a try.

Pros

template overlay
multiple users
packager

Cons

The primary account doesn't have access to admin users documents

Review Source: Capterra
 

James from Golden Tennis Strings

December 2016

December 2016

Mainstream e-signature solution

Ease-of-use

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Value for Money

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RightSignature seems to have caught up to what mainstream users need and is delivering a solution to match. The only issue I ever had was the confirmation email that resulted from a transaction contained a link you could back into people's documents, on occasion.

Review Source: Capterra
 

Ian from Marketing

November 2016

November 2016

Great Value and Easy to Use

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Functionality

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Value for Money

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I've have used other e-signature services before, and RightSignature is the easiest to use in my experience.

Review Source: Capterra
 

Brent from Lodgix.com
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Very good at document signing

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Functionality

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Customer Support

Value for Money

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Really enjoyed working with Rightsignature. They have a great API and it worked flawlessly with our platform. In the end however they were acquired and after that their cuwtomer service went downhill and their pricing went way up. We then switched to another company who provided the same service at a much lower cost.

Pros

Great API. with good documentation.

Cons

Pricing and after their acquisition, customer support.

Review Source: Capterra
 

Spencer from Gengo

October 2016

October 2016

API Integration support helps our team scale

Ease-of-use

Functionality

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We rely on RightSignature day-in, day-out for contracts sent out globally. The ability to customize standard templates and integrate with SFDC makes it one of the most valuable tools we use. We've had great success with RightSig and have been using the service for years.

Review Source: Capterra
 

Chris from West USA Realty
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

RightSignature is the one to use!

Ease-of-use

Functionality

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Customer Support

Value for Money

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I have been using this product for a week now and I am very impressed! I have sent a few documents out for signatures and it couldn't possibly be any easier. The option to post some of my forms online is going to expedite many of the hurdles I experience out in the field. I highly recommend this product for any one searching for an on-line signature program.

Pros

It is very user friendly

Cons

Not sure

Advice to Others

Not at this time

Review Source: Capterra
 

ifeanyi from total professional cleaning services
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

very good for my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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i recently signed up for right-signature for my business, so far everything has worked out good and efficient for my business, i highly recommend

Pros

it does everything well and very affordable

Review Source: Capterra
 

Chris from AREI Solutions LLC

September 2016

September 2016

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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Rightsignature has an awesome interface that lets me keep track of pending documents and integrate with my webform on my website. Really enjoying the ease of use.

Review Source: Capterra
 

Curtis from Information and Communications Services, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

We bought new CRM Software and Needs an E Contract Portal

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It was easy to set up and easy to interface the API, this will give us to go totally paperless in our offices

Pros

Easy of use

Cons

Price

Review Source: Capterra
 

Tanya from UVIC Limited
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Great value enterprise software to send, track and manage contracts online while we are able to sign our contract online. A scalable, easy-to-use, real-time platform for businesses, Using this software it seems we ould gain significant productivity and financial benefits; increase customers' satisfaction and relieve the burden of tiresome paperwork upon long suffering staff

Review Source: Capterra
 

Mike from House Sold Easy
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Pretty, pretty, pretty good

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Value for Money

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Right signature is the only signature program that integrates with Podio so we made the leap, never looking back

Pros

Integrates with Podio, has multi-user built in, so the price seemed more expensive but it is much cheaper.

Cons

It isn't as end user friendly as some other signature options...it also defaults to the mouse signature...which almost always looks illegible by everyone

Review Source: Capterra
 

Tong from SPAMALL
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2016

June 2016

Great website, easy to sign

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Value for Money

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It's easy to send the file and drag the designated signing area. It tells you if the receiver viewed the file!

Pros

It tells you if the receiver viewed the file!

Cons

A little bit slow?

Review Source: Capterra
 

James from Serenity Real Estate Investments, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Online Signatures with Podio

Ease-of-use

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Value for Money

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I needed to get signatures for documents from podio. My clients can now sign their documents online...which cuts my postage costs and speeds up my deal flow.

Pros

Works with my CRM
Saves on Postage
Speeds up my deals

Review Source: Capterra
 

Jon from MMS

June 2016

June 2016

Nearly perfect for my company!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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Product Quality
Quality
Support

Pros: I feel it's vastly easier to setup compared to others. Online Forms. I don't even need the document section as Online Forms takes care of it all. I just tell my customers to go to the website and fill out all the information and we set them up in minutes!

Cons: It's not as business friendly as I would hope. You aren't able to copy template forms between senders so I have to set up 7 templates for the same thing. However I already asked if something like this could be implemented. Crossed fingers

Review Source: Capterra
 

Nathan from Rentec Direct

May 2016

May 2016

Easiest to integrate into a web application.

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Product Quality

Customer Support

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I looked at docusign, echosign, hellosign, cudasign, and a few others and settled on RightSignature for the following reasons:

1) They provide a super easy and functional iframe integration which you can put on your website.
2) Their pricing was very competitive

In my case, I wanted to place an application online, and either provide a link to it, or better yet, integrate it into my own website. Their system was the easiest of all the above to complete this. I ended up integrating it into my own website in a matter of minutes. The other services would take days of programming to accomplish the same thing.

The other thing I like about RightSignature is they enabled me to enforce document attachments. For example, we require a photo ID, and it can be attached directly to the application inside RightSignature.

Cons / Challenges
1) The application feels a bit dated and is not mobile friendly.
2) The default signature uses a mouse to draw it, which generally is always super sloppy. Typing a signature is pretty obscure and hard to find. I'd prefer typing a signature be the default with mouse drawn signature a backup. Also including a scan/upload signature would be nice too.
3) The email verification feels a little clunky and is not available if you do a redirect after the iframe load.

Despite these cons - it's still a solid 4 star product. No other signing solution would rank higher for my purposes at this time, that's for sure.

Review Source: Capterra
 

Victoria from Emerging Travel Inc.

March 2015

March 2015

Not good at all

Ease-of-use

Product Quality

Customer Support

Ease-of-use
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Product Quality
Quality
Support

I've tried to sign the document.
1. No possibility to change the size of the signature
2. No possibility to change the place of the signature
3. When I finished the signing, the signature on the final document moved for some reason and didn't look good at all and there was no possibility to change this

Review Source: Capterra
 
 
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