About Secured Signing

Secured Signing is a cloud-based solution for electronic signature management, catering to businesses of all sizes across various industries such as finance, education and real estate. Key features enable users to sign documents digitally, send email invitations to complete documents and form creation tools.

Secured Signing allows users to send invites to a list of recipients. Businesses can schedule reminders and add custom fields to documents. The solution lets users add document negotiation to signing and define approval processes, and may also allow recipients to add or edit text prior to signing.

Secured Signing offers integration with Salesforce, Realme and Microsoft Dynamics 365. Face to face signing allows custome...


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Supported Operating System(s):

Web browser (OS agnostic)

63 Reviews of Secured Signing

Average User Ratings

Overall

4.64 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(46)

46

4 stars

(18)

18

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 63 results

January 2020

User Profile Picture

Megan from People Medical Consulting

Verified Reviewer

Company Size: 2-10 employees

Industry: Human Resources

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

A very satisfied customer!

My experience has been phenomenal. Amazing customer service and I can't explain how excited I am that this integrated directly with my CRM and that the team understand the challenges of recruitment.

Pros

Secured Signing has: - A great sales process to ensure you have all your questions answered, and a demo before you sign up - a month trial period to test it out to make sure it works for you - a great customer support team that work with you to ensure you're getting what you need out of the product - A great technical team that are willing and able to customise things as needed - Integrates directly with my system which makes it easy to use once set up - Great set up which allows you to preview before saving

Cons

Every issue or concern I've had, I have made sure to raise them with my contact in the customer support or technical team and it has been rectified immediately, or I'm given a timeline on when it will be changed.

Reasons for Switching to Secured Signing

My CRM recommended Secured Signing.

June 2020

Brian from Spring Meadow Stables

Company Size: 1 employee

Industry: Recreational Facilities and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Getting Started with OnLine Signatures

Like the overall look and feel, great set of features, thorough documentation, and very responsive support folks even though I was using the free trial!

Pros

Ability to create a url that our customers could click on anytime to complete a Waiver and Release of Liability - required paperwork for every visitor riding or in same area as horses.

Cons

It would be useful to have a definition of terms, aka glossary. My idea of what a "document" is and theirs of "document count" is very different, so a detailed definition would have saved time. It's a little detail, but something that costed me extra time, revisions, and trials, in getting the form to do as required. The template editor has a funny undocumented behavior - even when the check boxes are set to be filled out by signer, the check marks get set/reset every time you select that field. So after selecting to check or change properties, I'd need to go back and select it again to turn off the checkmark.

Reasons for Choosing Secured Signing

Pricing plan, free trial, and ratings and recommendations on other website when researching solutions / tools.

October 2021

Nicole from Te Arawa Mahi

Company Size: 51-200 employees

Industry: Staffing and Recruiting

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2021

Overall Happy!

Very happy, still new so I can't say a lot just yet

Pros

The ease of access and how customisable it is!

Cons

It takes a while to really figure out all the features

Reasons for Choosing Secured Signing

The customer service and how fast I was answered and given a demo

April 2020

Arryn from Lift with Holly and Arryn

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

April 2020

Not what it seems

I never sent out a single document because I didn't like their platform (seems outdated) and they have billed me two times for service I never used. And I can't cancel until I pay for another month of service that I didn't use.

Pros

Nothing. I found it much less intuitive than comparable options, like Hellosign or Docusign.

Cons

It's not actually "Pay-as-you-go". It's a minimum of $9.95/month.

Reasons for Choosing Secured Signing

"Pay-as-you-go" option. It's not, though. It's $9.95/month minimum.

Reasons for Switching to Secured Signing

Looking for a pay-per-document sent. I send about 5 documents per month, so this seemed great. But it wasn't.

Response from Secured Signing

Replied April 2020

Hi Arryn, Sorry to hear Secured Signing wasn't the right solution for your business. As discussed prior to the reviews you placed all of your payments were refunded in full due to your dissatisfaction. Our pricing is transparently on our website: https://www.securedsigning.com/pricing Thanks, Secured Signing

August 2021

Suzanne from AZ Roving Notary

Company Size: 2-10 employees

Industry: Legal Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Secured Signings Provides Excellent Platform for Online Notaries

I find that the customer support to be superb and above industry standards for companies that do not charge for premium support. I find the signer experience to be the easiest of the three platforms that I interchange. I find that there are fewer failures on international signings than other platforms. The responsiveness to feature improvement is very quick and the tech team is excellent at creating a great user experience for both the notary and the signer.

Pros

Because the platform allows the signer to complete KBA and CA ahead of time, the time online is greatly minimized allowing for more notarizations per day.

Cons

I find the document preparation part of the software to be difficult. Mistakes are difficult to fix once you have saved and tagged the documents without having to reload and retag the entire document set, and be charged again for new documents uploaded. This may or may not have been fixed by the time of this review.

Reasons for Choosing Secured Signing

Great customer support and responsiveness. Incredible security features and easy to use for the signer. For me its all about the signer rather than the notary as long as the security is built into the process.