All SigniFlow Reviews
1-25 of 87 Reviews
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Mark
Company size: 11-50 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
December 2021
Integration with our Sky Software
Fantastic. It helps us deal with an issue that allows taxpayers to approve their tax filings with their Tax Practitioners
Pros
We integrated the full functionality into the product we sell called Sky Tax to accounting firms. Signiflow supplies an API
Cons
We had no issues and the support is excellent
Reasons for choosing SigniFlow
N/a
Response from SigniFlow
Dear Mark. We appreciate your feedback and we're happy to hear our API is working well for you! Regards Greig
Replied February 2022
Boipelo
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2021
My Digital Signature Experience
Signiflow is very easy to use and has a fantastic audit trail and reporting module
Pros
The ease of use and fast collaboration with other users.
Cons
The delay on email notifications, this leads to confusion and impatience
Reasons for choosing SigniFlow
I used the trail version and never looked back.
Reasons for switching to SigniFlow
Because I tried Signiflow for a trail on a trail
William
Company size: 2-10 employees
Industry: Financial Services
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
November 2021
Great idea that doesn't always work.
Doesn't use the product anymore.
Pros
Product is untrusted in terms of sustainability.
Cons
The inconsistencies. If the platform could've been more reliable.
Reasons for choosing SigniFlow
It was cheaper.
Response from SigniFlow
Hi William, We are sorry you didn't enjoy your experience of SigniFlow. Reliability is a key part of our internal process so it would be great to understand more about your concerns. If you would like to share some more insight, please email us at support@signiflow.com. All the best, Greig
Replied December 2021
Ashley
Company size: 201-500 employees
Industry: Financial Services
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
November 2021
Signiflow Review
Overall my experience is good, I would just like to know more on how to maximize the use of signiflow.
Pros
The fact that signing is so easy. Its easy to upload and send off to my clients.
Cons
I don't know how to mass sign applications. e.g. a pack of documents of about 40 pages etc. The system always gives and error after the client has signed.
Charis
Company size: 2-10 employees
Industry: Real Estate
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
June 2022
bnbculture- i quite like it!
with the price i am paying, I am satisfied. But if the speed can be faster that would be great!
Pros
It is very customisable and price is reasonable
Cons
takes a long time to load and not seamless - no app
Reasons for switching to SigniFlow
too expensive
Response from SigniFlow
Dear Charis. We appreciate your feedback and we're happy to hear you made the decision to move to SigniFlow! We're always looking to improve the service so have taken your feedback onboard. Regards Greig
Replied July 2022
Edgar
Company size: 51-200 employees
Industry: Non-Profit Organization Management
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2021
Signiflow in an NPO
Brought it into our organization during COVID lockdown and extremely satisfied. We have now opted for a remote HQ and find that we no longer have physical documents.
Pros
Seamless integration into the business. It is easy to use and is intuitive.
Cons
Sometimes a little slow with connectivity
Reasons for choosing SigniFlow
We were impressed with the functionality.
Mthokozisi Dan
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2021
Happy user
Easy to sign docs.
Pros
Document authorization made easy. Tracking of workflow.
Cons
Document size increase immensely. creating signature is difficult
Johnny
Company size: 1,001-5,000 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
November 2021
Simplicity
Pros
The legality, ease of use. Amazing support
Cons
Update broke a useful feature. Portfolio use is a nightmare since update.
Response from SigniFlow
Hi Johnny. Thanks so much for sharing your experience with us. Not great that you're finding an update has affected how you use the portfolio function. We would love to get some more input from you and feed that back to our team. If you can contact us at feedback@signiflow.com, we will do our best to find a solution to the issue for you. Customer feedback is critical to our success. All the best, Greig
Replied January 2022
Modibe
Company size: 11-50 employees
Industry: Real Estate
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
December 2021
Good System
Pros
The system is easy to use, and is user-friendly
Cons
I wish clients were able to sign on their mobile phones.
Response from SigniFlow
Hi Modibe, Thank you for your review - we do appreciate it. Your clients would certainly be able to fill in, sign or approve documents via mobile phones, tablets and/or your PC. It is one of the biggest advantages of going digital with us. Please contact us at support@signiflow.com so we can schedule a time to assist you with this. All the best, Greig
Replied December 2021
Synthie
Verified reviewer
Company size: 201-500 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
November 2021
Review of SIgniflow from a user perspective ...
It's not all that bad. In fact it is very user friendly and real easy to execute.
Pros
1. That it remembers the signatories for my requests. 2. I am kept updated on the progress of my requests.
Cons
1. Sometimes I don't receive the 'completed document' even though i have set as a reviewer when the process is created 2. It fails to go through the entire slow and gets 'stuck' at times. 3. We had experienced problems with the loading of a new signatory in that he [SENSITIVE CONTENT] was not able to open my documents in order to sign them off. However signiflow support assisted and resolved the issue.
Shahn
Company size: 2-10 employees
Industry: Veterinary
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
1
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
1
November 2021
Shahn
Verifiable electronic signature
Pros
It allows me to sign all types of documents
Cons
It is too complex. I want to open a document and sign it - I am not interested in the other features so the process is clumsy and not user friendly for my purposes.
Reasons for switching to SigniFlow
Product no longer supported.
Response from SigniFlow
Hi Shahn. Thanks for your feedback. We would love to arrange for one of our Support agents to show you the best way to upload and sign a document so your experience is more enjoyable. If you can contact us at feedback@signiflow.com, I am positive we can improve your experience. All the best, Greig
Replied January 2022
Natalie
Company size: 2-10 employees
Industry: Financial Services
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
November 2021
Feedback
easy to use and really helps in our industry - little to no hold up in getting things signed. customer service is top notch always friendly and helpfull.
Pros
It makes it very easy to get things signed - this is what we use most so we don't have to wait for clients that often to sign as its easier and we can track them remind them with a push of a button. with signiflow business is streaming more.
Cons
the fact that it sometimes throws away information completed on a signiflowed document - we 1st have to print to PDF to make sure this does not happen - we cant retrieve deleted documents.
Susan
Company size: 1,001-5,000 employees
Industry: Utilities
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
November 2021
Signature of documents
Signature of documents is faster and activity can be tracked in real-time. This has solved the problem of moving around hard copies to obtain signatures thereby minimizing the risk of documents getting lost in transit. SigniFlow has also been handy in allowing fast execution of documents with minimal human interaction during this Covid-19 Pandemic, which called for remote working as well as restricted sharing of hard copies of documents in the workplace.
Pros
Signature of documents is easy and secure while providing details of the signatory as well.
Cons
A function to generate a summarized report on a daily, weekly, monthly activities done is not available.
Wisdom
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2021
Signiflow Implementer feedback
it is helpful when it comes to project signoffs, it has drastically reduced the time it used to take to get a document signed off
Pros
The software is easy to use and self explanatory
Cons
Not much detail can be edited from the admin side, so basically the role of the administrator is to just relay issues to support.
Response from SigniFlow
Hi Wisdom, We appreciate you taking the time to share your feedback and find SigniFlow easy to use. All the best, Greig
Replied January 2022
Neo
Company size: 11-50 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5