SIGNiX

RATING:

3.9

(117)

About SIGNiX

SIGNiX is a cloud-based digital signature solution designed to help businesses in banking, finance, real estate, healthcare and other sectors upload and electronically sign business documents. It enables business owners to prepare documents by adding custom fields to collect data, assign recipients and create document templates on a unified platform. Finance teams can utilize TaxDoX to create tax forms using a drag-and-drop functionality and add marks to gain clients’ electronic signatures. Features of SIGNiX are audit trail, document storage, access control, automated notifications, custom templates, collaboration and more. Additionally, managers can utilize SIGNiX’s document tracking system to track the status of online documents and send automated reminders to c...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

SIGNiX Pricing

A SIGNiX MyDoC license is required to use the solution and pricing starts at $120/year for 5 user licenses and 500 transactions. Volume discounts are also available. FLEX API pricing is as follows: • Standard - $3,600/year + Transactions start at $3 • Enhanced - $7,200/year + Transactions start at $2.85 • Customized - $12,000/year + Transactions start at $2.70 Add-on services, such as PharmaDoX, eNotaryDoC, custom colors and logo, emails suppression, single sign on, and more, are also available at an additional cost.

Starting price: 

$10.00 per month

Free trial: 

Not Available

Free version: 

Not Available

SIGNiX add parties
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SIGNiX Reviews

Overall Rating

3.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

4

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for SIGNiX

1 - 5 of 117 Reviews

User Profile

Carl

Verified reviewer

Medical Devices, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2018

Carl’s signix review

Overall, I have had a net positive experience with signix and it notifies me when my documents are completed.

PROS

I love that I can email this to my patients and have them sign all necessary documents without having to physically mail anything. It’s even simple enough that I can guide them through it over the phone with no problems.

CONS

Sometimes the form messes up when going to edit each document to place new smart fields throughout it.

Kyra

Legal Services, 2-10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Better Solution

EXCELLENT. HIGHLY RECOMMEND.

PROS

We switched from DocVerify, which had great support and marketing, but the software was not nearly as easy to use (did not have the image capture technology) and the ability to tab documents was glitchy. Signix support is just as good, the training is really comprehensive (unlike its competitors) and best of all, it has a demo toggle so you can practice without paying for an actual notarization price just to learn the software. The pricing is very straightforward. For DocVerify, the pricing was confusing and turned out to be much more expensive than the advertising suggests. Signix is straightforward, in pricing and use, and built well.

CONS

Signix does not offer to maintain the recordkeeping for RON (some other services offer this). But it is nothing. Get a dropbox or use google apps.

Reasons for switching to SIGNiX

DocVerify had great support and marketing, but the software was not nearly as easy to use (did not have the image capture technology) and the ability to tab documents was glitchy. Also the pricing was confusing and turned out to be much more expensive than the advertising suggests. Signix is straightforward, in pricing and use, and built well.

Trace

Legal Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed May 2020

It works...

I appreciate the fact that customer service/support has been accessible as a new customer. I have had a few challenges with the system and the staff has been accommodating in handling issues. Handles criticism and feedback in a productive manner.

PROS

Back office and editor are easy to use and manage.

CONS

System is quite buggy at times. Can only affix one stamp on a single document. Emails to customers can be quite confusing in the order they are sent.

Reason for choosing SIGNiX

Phone support option available.

Vendor Response

Dear Trace, Thank you for sharing your feedback, as it helps us continuously improve our product and service. We try to set a high standard for our solutions, and we apologize that our platform has not met your expectations so far. We understand that multiple stamps within a single document is a desired feature and our development team is working to add this as fast as possible. Please feel free to call Joshua Curry, Customer Success Manager, 423-362-8233 at your earliest convenience to discuss any other comments or concerns. We appreciate the opportunity to understand your experience in more detail to provide you with a better solution.

Replied May 2020

Jill

Law Practice, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed May 2020

Excellent software for Remote Online Notarization

I looked at several different software companies before I chose SIGNiX. The main reason was their rapid reply to my email communication as well as detailed answers from an actual person who really responded to my questions. I appreciated how the fees were detailed and listed and I did not feel there was any hidden fees. Again, the ease of use is very important to me.

PROS

User friendly - easy to use. There is a helpful training video and several FAQ's to address all of my questions thus far. I am not super technologically advanced and this software was easy to use for me. In addition, for my somewhat technologically challenged law clients, this software has been fairly easy to navigate and to instruct on how to use on their end.

CONS

I wish there was an easier way to login from the main SIGNiX website.

Reason for choosing SIGNiX

1) SIGNiX was the first to reply to me that they were in fact ready in my state for both RON and e-notary application. 2) Fees and pricing were clearly stated. 3) Video training which gave me confidence that I, along with my law clients, would be able to use this software with relative ease. 4) Rapid reply from an actual person directly answering my questions.

Juanita

Legal Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed May 2020

Signix is great!

I've only been using Signix for a month but so far its been great, easy to use. No issues.

PROS

Signix is user friendly, the training was very thorough. I've only been using it for a month but so far no complaints or issues.

CONS

Haven't come across anything that I haven't liked or had a problem with.

Reason for choosing SIGNiX

As a Sole Proprietor, price was a huge factor for me and Signix was by far the best pricing. Their pricing was also disclosed upfront with no hidden add ons.