Archiver 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Archiver

4.6

(9)

Pricing

Pricing available upon request

About Archiver

Sageflo Archiver is the ultimate search engine for your marketing communications. Archiver stores a copy of each unique email, SMS, or print collateral sent to an individual customer, allowing marketing, contact center, legal, and compliance team members to instantly look up and resend any message to a customer within seconds.

With Archiver, view your marketing program through the customer’s eyes, understand engagement, and audit the customer journey. Achieve higher average resolution times for messaging-related inquiries and resolve hundreds more issues per day. Meet internal standards for message retention and resolve legal requests in minutes instead of several weeks.

Sageflo is trusted by leading brands in the travel, retail, telecom, and financial services industries and works with all major ESPs and customer engagement platforms.

Archiver Screenshots

Archiver Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Archiver Features

Popular features found in Email Archiving
Archiving & Retention
Data Retention Management
eDiscovery
Storage Management
More features of Archiver
Access Controls/Permissions
API
Audit Trail
Automatic Backup
Backup and Recovery
Compliance Management
Document Storage
Encryption
Event Logs
File Transfer
Filtering
Indexing
Metadata Management
Multiple File Format Support
Reporting & Statistics
Secure Data Storage
Simple Mail Transfer Protocol (SMTP)
SSL Security
User Management

Archiver User Reviews

Overall Rating

4.6

Ratings Breakdown

78%

11%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.5

Functionality

4.6

Have you used Archiver and would like to share your experience with others?

nicolette p.

Verified reviewer

Aviation & Aerospace

1001-5000 employees

Used daily for less than 12 months

Reviewed August 2023

great

amazing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy to use features great for finding important past info to assist our guests

Cons:

wish the dates would go back further ao we can serach for older emails or a search bar for spefic subject

Vendor Response

Thanks for your review! We're happy to hear that looking up messages in Archiver helps you to better assist your guests. The period of time that messages are stored is decided by your corporate team. We can share with them your feedback regarding the storage period. Archiver also does allow you to search for messages by subject line and other filters. We will reach out to you separately with more details!

Replied August 2023

Hazel Gayle C.

Verified reviewer

Airlines/ Aviation

10000+ employees

Used daily for less than 2 years

Reviewed August 2023

Survey

Has been and always reliable

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Being able to track down old emails for when other cannot find

Cons:

So far I have nothing that I dislike about it

Jasmine H.

Verified reviewer

Airlines/ Aviation

10000+ employees

Used daily for less than 12 months

Reviewed August 2023

It does what is needed

Not bad. Not the greatest but it does what its designed for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like being able to see all emails sent.

Cons:

doesnt show all emails from across the department

Vendor Response

Thank you for your review and feedback! We are glad that Archiver can help you in your customer service role to quickly search and resend customer emails. Based on your feedback, it seems that we might not have fully met your expectations, and we're determined to turn that around. The vast majority of our users find Archiver to be an incredibly useful and valuable tool for addressing customer inquiries in a timely manner. With regards to showing emails from across all departments, we do support that functionality. However, your marketing operations team chooses which types of messages to store in Archiver. If you have any further suggestions or questions, please don't hesitate to reach out to us. We're committed to continuously improving your experience with Archiver.

Replied August 2023

Casey O.

Verified reviewer

Airlines/ Aviation

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Archiver is easy to use and a great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. Allows me to search for emails guest lose track of.

Cons:

It doesn't include archived emails from all departments (ie Customer Care)

Chavonn R.

Verified reviewer

Retail

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that i can see all the information that was sent to customer

Cons:

I wish it sent emails as soon as we send to customer

Stephanie M.

Verified reviewer

Aviation & Aerospace

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Archiver easy peasy

Easy use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and quick to get into, easy to resend to same email address.

Cons:

Would be helpful if we could add and send to another email.

Vendor Response

Thank you for your review! We're glad to hear that you find Archiver easy to use for looking up and resending messages. Archiver does actually allow for resending a message to a different email address, however, this is a controlled permission. We recommend you reach out to your account administrator to see if that permission can be made available.

Replied August 2023

Martha H.

Verified reviewer

Airlines/ Aviation

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2023

Awesome Archiver!

Over all to see emails sent to customer quickly has been so helpful!

Ratings Breakdown

Ease of use

Functionality

Pros:

Search is easy and quick. Resending is very smooth too.

Cons:

Calendar and searches that are old could be faster to use calendar...

Tayleon J.

Verified reviewer

Airlines/ Aviation

10000+ employees

Used daily for less than 2 years

Reviewed August 2023

I Enjoy archive, it makes my Job easier

Very good, easy, and pleasant.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

it's very easy to learn for a beginner, and it's also very easy to use.

Cons:

It would be Nice if you could Click on the links in The Emails we are viewing

Vendor Response

Thanks for reviewing Archiver! We're so glad to hear you find it easy to use and it makes your job easier! Links are disabled by default to avoid generating false open and click tracking events against a customer's email. There are options for being able to view and click links that your account administrator can help you with.

Replied August 2023

Danielle C.

Verified reviewer

Consumer Services

10000+ employees

Used monthly for less than 12 months

Review source

Reviewed August 2023

Easy